508 comments found.
Hello. Can this theme be updated to accommodate the latest version of WooCommerce?
Please go there https://support.codeless.co/?page_id=8 and open a new request and also please renew your support – it has been expired since 2020. Thanks
import dummy data section is giving this error : Field failed to render: Undefined constant “AUTH_KEY”
Please go there https://support.codeless.co/?page_id=8 and open a new request and also please renew your support – it has been expired since 2020. Thanks
We need the theme and the plugins WPBakery Page Builder, Slider Revolution… to be UPDATED – we asked and on yr forum support more than one months ago without any reply
dear authors of the TOWER theme, what happens with the updates of the TOWER theme and related plugins – we have had NO response for more than a few months do you think this situation is ok? it’s a total lack of professionalism on your part and disrespect to those who bought this theme and now can’t use it anymore.
Please go there https://support.codeless.co/?page_id=8 and open a new request. Thanks
Not any news regarding UPDATES? why?
Hi, can you please write to your support forum and we can fix the issue – our theme is already going thru upgrading the process. Thanks
Respond to my multiple support messages which you completely ignore. Even better give me a refund so I can forget about code-less completely.
Unfinished template. Terrible support. Try before you buy to save time wasting and stress.
Another day and yet more empty promises and lies from support. This template does not function correctly and the support does nothing to rectify the situation. They agreed to refund but refused to process it so as to go past envatos 30 day policy. I have put in two requests so far and despite codeless support agreeing to refund, they refuse to process the refund. Avoid these guys. They are cheaters.
Eventhough I have had two emails from code-less support telling me categorically that they apologize and agree to a refund, I have just received a new email asking me to open a new support ticket. This developer is a joke and a pain. Please avoid this nonsense that I am going through. Stay away from this developer.
Please Reply to your support request/ticket so we can track the progress. Thanks
I have done that and they asked for my purchase code which I have given them 3 times already. I have given it to them again.
This is probably the worst template that we have ever purchased. It is not easily customizable and it littered with bugs.
The Tower template by code-less advertising promises a simple installation and customization. This is a complete lie. It is not customizable.
Firstly, the functionality is lacking as it uses a very outdated WPBakery builder. We purchased this template and intalled it and it was stringent in it’s flexibility to customize.
Secondly, the paid plugins that make up most of the selling points of this template are out of date even when you purchase it.
Thirdly, the developers are virtually useless unless you ask them to install the base template.
The promises made in the description of this product are misinformation and lies.
The author of the template understood this and told us we would receive a refund but they have not done what they promised.
Be careful with this developer.
The template looks nice, we bought it purely on that basis.
Unfortunately the developers have terrible customer service and do not fulfil their promises.
Hello,
We sorry about your issue. Please go there https://support.codeless.co/?page_id=8 and open a new request. Thanks
NO!!!! You have already agreed to refund me. I am not being messed about by you anymore. Your support agreed to a refund. I have proof of that. Just process my refund and we can part ways. Thanks.
Well, if support agree to refund, just make sure to me have you generated the Refund Request, Please share your reply in your Support Ticket. Thanks!
Yes we have done that twice but you ignored it both times. Check again.
Your template is full of bugs. Also you are mis-advertising it’s capability. I am sick of having my time wasted by you. If you wish we can continue this each and every day until you do as you promised to refund.
If I update the theme will the twitter logo be replaced by X? Has Font Awesome been updated in the latest version?
Hello,
We sorry about your issue. Please go there https://support.codeless.co/?page_id=8 and open a new request. Thanks
Hello,
I bought the tower theme and discovered that unfortunately many sliders are missing from the individual templates. I’m trying out the creative agency template and none of the sliders appear. When I looked in the folder where the sliders are listed as a ZIP file, I realized that there areonly 8 sliders anyway. There seem to be no sliders included for several of the templates, as they can be assigned via the folders. Can you please provide all sliders so that I can continue working on my project quickly?
Thank you.
Hello,
We sorry about your issue. Please go there https://support.codeless.co/?page_id=8 and open a new request. Thanks
Several of the plugins bundled with this theme appear to be outdated and may contain security vulnerabilities.
Vulnerable Plugins:
Layerslider version <= 7.7.9 https://layerslider.com/blog/important-security-update/ WPBakery Page builder <= 6.12.0 https://kb.wpbakery.com/docs/preface/release-notes/ Slider Revolution <- 6.6.12 https://www.sliderrevolution.com/documentation/changelog/
Can you please update the theme to include the updated plugins, or provide me with the relevant updates?
Hello,
Sorry we will launch an update tomorrow.
Regards!
Thank you, that’s resolved the Slider Revolution issue, however the version of wpBakery downloading is still on version 6.10.0, even though the theme requires version 6.13.0. Can you please check this?
Please create a request on our Support Forum ( https://support.codeless.co/?page_id=8 ) we will provide you 6.13.0 – Thanks!
Hi
Could you tell me about TOWER theme updates? On my site it says that I am using version 2.9.26 On Themeforest it is indicated that the latest version is 2.9.4. But in the changeLog version 2.9.26 does not appear and there is no update date (except that the last update was August 3, 2022!). I haven’t received any message (by themeforest or by the Envato Market plugin) regarding the latest updates… How to update the theme and the plugins (WpBakery, Slider revolution…)?
Regards
Hello,
We will update it in this months. Sorry for any inconvenience.
Regards!
we revert with an old problem : the theme us updated but what about the plugins? HOW we can obtain the updates for WPBakery Page Builder( you have in the folder version 6.9.0) and Slider Revolution ( v 6.5.25) ??
Hello,
We have just updated the plugins that you mentioned above.
Sorry for any inconvenience.
Regards!
Hello, The latest version of WooCommerce requires some updated template files for Tower. Do you have plans to release an update soon? Thank you!
Hello,
Yes for sure i will make an update the next week. Sorry for the inconvenience.
Regards!
Great… Thanks!
Hello. Thanks for the continued updates. In checking in, I was curious when the latest version will be available that supports the latest WooCommerce updates.
Hello,
We will update the theme within this month.
Sorry for any inconvenience.
Regards!
Hello. Just checking on this request. Is it possible to have the theme updated to include the latest WooCommerce updates?
Thanks.
The theme is compatible with the wordpress version 6.2? Thanks
Hello,
We have to make our tests and update it if it’s needed.
Regards!
OK thank you. When will you let me know?
Can I update it?
please check screenshot. my title was “Contact form 7” after submitting me the form. i search with “contact form 7” i did not find my form. why?
in theme you mention that contact form 7 plugin is available but after buying there is no Contact form 7 plugin. if you need screenshot i will send to you.
Hello,
You can install install or activate it through Plugins. If you can’t find it do this:
1. Log in to the WordPress Admin Dashboard, go to Plugins → Add New and then type “Contact Form 7” in the search box.
2. Once find, install and activate the plugin by clicking on Install → Activate. To display a form, open Contact → Contact Forms at your WordPress dashboard.
Let me know if you have any other question.
Regards!
please solve these issue. otherwise i do not want this theme. your support system also not working.
Hello,
Please contact you our support forum by creating a thread here: support.codeless.co.
Support is working and we can help you too.
Regards!
i register with support. but still i did not received any password on my email. how many time it will take to send password on register email?
i have issue with one page, before buying the theme i like this page “https://preview.codeless.co/tower/business2/” after buying and installing the theme. i’m not able to find the page. please let me know how to find this page ?
Sir, Please check your junk/spam folder it may be not there.
i already send msg to support. but in list my issue is not showing.
i have issue with one page, before buying the theme i like this page “https://preview.codeless.co/tower/business2/” after buying and installing the theme. i’m not able to find the page. please let me know how to find this page ?
what is your screen name or user name on forum?
user: adnan email: shurooqmedia@gmail.com
Hi, the latest updates are not showing via the Envato Market plugin. I am stuck at version 2.9.26 and cannot update. I tried manually but did not succeed
Hi, I still have issues getting the latest theme version installed. I deleted all theme files, downloaded the newest 9.4 version, installed it, but it still shows as version 2.9.26 in my wordpress dashboard. I know my support period is expired but I should be able to get theme updates even without the extra support charge right?
Hi, Please create a support ticket there: https://support.codeless.co/?page_id=8 they will help you. - Please share which 9.4 version you are using. - make sure your support period is not expired.
Thanks,
Is the theme compatible with wordpress version 6.1.1? Thank you
Please create a support ticket there: https://support.codeless.co/?page_id=8 they will help you.
Thanks,