2721 comments found.
which templates have an online store?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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You didn’t understand, woocommerce was previously present in this collection of templates, today I can’t figure out if the themes are still with it. just answer, is woocommerce currently provided in the templates or not?
Hi,
All the templates support WooCommerce. You need to import a demo or create your product manually.
1, Install and active the WooCommerce plugin: https://wordpress.org/plugins/woocommerce/
2a, Create your products on WooCommerce.
2b, Or you can import the shop demo from us: https://www.dropbox.com/scl/fo/dmmimidbk69vzkfpcyrfs/ABZx68mlH2aeDEI56ktAie8?rlkey=tb88ws7tzjy42avs3bnt71rv5&dl=0
Thank you!
I want to import Modern Light (Slider) demo but it is not showing in demo list so help me how i can get it
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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bbd0c3ff-210b-41fd-9b28-f515cd4f89a3
hello, there’s no “artist” demo. i bought this theme because of this demo. how to add this?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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Hello. I ‘ve installed the theme. Have i to pay to use all features of Elementor ? If i try to use the THeme Builder all featuyres are blocked . Thanks
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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The supprt ticket tell me i have to extend support or purchase a new license. I’m not asking support because i’m not able to install or modify theme . I’m asking why the elementor is not licensed.
Thanks
Hi,
Using Elementor Page Builder Free Plugins (Elementor Pro is not required): https://wordpress.org/plugins/elementor/
Thank you!
Hello, i have installed the theme in my existing wordpress dashboard, but i need the theme to show in its original documenetation with all images , menu as shown in the theme while i purchase, now it just shows with our current data. can you help me or guide me with how can i do that ?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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Hi.. I updated the theme but many of the homescreen pages / theme which is shown in your Demo website isn’t available for ‘Import Demo Content’. For Ex: ‘Furniture Store 2’ which is showing in Demo page of yours isn’t AVAILABLE for us to import
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hi Theme has a bug in process element When you write a discription for one of the items, the same is used for the other items
Hi,
Sorry, I still don’t understand what problem you are having?
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hello,
After updating the theme to the latest version, my entire site broke and WP Bakery is no longer working, as my code is showing for WP bakery, although the visual editor is broken. it says there is an update for WP_Bakery.
Also, my site broke when I tried to update from 7.4 PHP to 8.0 with this theme. Can you please look into why the bakery isn’t working at all? My entire live site is down and I am very alarmed. Thank you! Morgan
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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hello. i have little problem, pls recomend what i can do, after installing wordpres i am uoloading archi theme, when i install all plugins and tying import demo i see black screen, what i can do?
Hi,
Please download and use the Archi version 5.0 for your website: https://www.youtube.com/watch?v=3LTGq7ZyZes
Thank you!
5,0 version avalable for only elementor? i am installing wp bakery version and here is 4.4.19 versio,
i am downloading latest version from themforest rar file.
when i am installing elementor version them version is 5.0
but when i am tying install wp bakery version i get 4.4 version, if Redux Framework is activated site content show but not correctly, and if i turn on this plugin i see only black screen.
wordpress version is 6.6.2
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
my site utilizes the Archi theme and im wondering why the availble update is 4.4.18 but the Envato Market shows Archit 5.0 update for Archi 6.0 which shows the release date of 1/10/2024 ver. 5.0… How do i receive this version?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
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how do you change the font in the new update? when i installed the update my whole website changed fonts, colors, ect. looks nothing like it did before i installed this update.
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
I did the update because wpbakery wasnt working on the portfolio section, and I followed your guide to reinstalling the plugins, and now the etnire website is gone, and I am getting errors.
I need assistance, asap.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
wp bakery isn’t working in the portfolio section of the theme. not sure if this has anything to do with the new update, or the fact wpbakery new update. wp works if i go to the live site and use it there, but not in the portfolio front end editor.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi!
Is it possible to remove the date from the search results?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Unable to find Modern Light (slider) demo in elemetor demo import
Hi,
Please read this guide: https://docs.oceanthemes.site/archi/2024/10/03/import-template-homepage-with-elementor/
Thank you!
after dong this page not opening properly https://pinkpillarstudio.com/home2/
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Am facing error in while importing try to resolve this am not having timeline from Friday am trying to contact you
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
When can I expect? I already submitted the ticket
Please don’t worry, We will support your ticket today. Thanks!
But if we get your support as early it will be very helpful for me
Our developer is supporting your ticket, Thank you!
I already submitted the ticket try to resolve many errors in the theme.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I had an error after imported the theme.
There has been a critical error on this website.Learn more about troubleshooting WordPress.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hello,
Could you please assist me in creating a block similar to the one you have on your demo site -> https://demo.archiwp.com/index-masonry-black?
I have tried to implement the same block on my website, but I’m experiencing an issue with the mobile version.
Here is my website: https://neststudio.lv/
Thank you in advance for your help!
Best regards,
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you!
Hi i purchased last week the archi theme and when i´m tryiung to customize the home dark page there are multiple links appearing in front of all the website (these links refer to the diffewrent home options ex: new masonery, original, sidebar slider, parallax, etc, and cant take it off). Would appreciate if you can help me. Thanks Gabriel
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you!
