3993 comments found.
I am having an issue with my theme license. I renewed this morning to update the theme on my client’s site. Now I am trying to submit a support ticket and it’s telling me “This purchase code has already been used.” – well no kidding, it’s in use on the site I am trying to update the theme on. So I tried removing the purchase code from inside wordpress. I was able to do that, but when I try to re-add it in wordpress I get the same message about “the code has already been used.”
PLEASE HELP.
I need to submit a support ticket. Every time I try to update the theme, the site goes to a white screen and this is the error message when wp_debug is turned on:
Deprecated: preg_split(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/iowpaitindianapo/public_html/wp-includes/formatting.php on line 3506
I was finally able to connect the license to the site and submit a support ticket. Thanks.
Hello,
Thank you for letting us know! I’m glad to hear that you were able to connect the license to your site and submit a support ticket. If you need any further assistance, feel free to reach out. We’re here to help!
Best regards
This is still messed up. I got a “response” to my ticket, but have no idea what that response was since there is nothing in those update emails. Then I signed back into support dashboard and there is no ticket there. I click on the “view ticket” in the email and there is nothing. A 404 page. I still need help with the theme update ASAP. Thanks.
Hi there,
I’m sorry to hear you’re having trouble with your ticket and the theme update. I understand how frustrating this can be.
Could you please provide me with the ticket number? I’ll check the status and see how we can get this resolved for you as soon as possible.
Thank you for your patience!
Kind regards
The ticket number was #Z79859.
I got a notification that the ticket was created, was out most of the week last week, then came back to a “Response” email and “Ticket status is ‘solved’” email. As I mentioned, I have no idea what the “Response” was, since there are no details in the email notifications. I also see no history of the ticket referenced in my StyleMix portal which is crazy because that is where I created the ticket.
Thanks!
We’re so glad to hear that the issue has been resolved! Thank you for keeping us updated. We’ve removed the previous messages to protect your privacy, and we apologize for any inconvenience this may have caused.
Hi, when I do a scan of my website with wpdetector sites it comes up showing the site theme is consulting, how I prevent this information from being shown? I’m using a child theme.
Hi there! To prevent your child theme information from showing on scans like WPDetector, you can:
-
Edit the Child Theme’s
style.css: Change theTheme Namein thestyle.cssfile to something unique. - Use a Security Plugin: Consider using a plugin like WP Hide & Security Enhancer to hide theme details.
-
Custom Functions: Add functions in your child theme’s
functions.phpfile to alter how the theme information is displayed.
Best regards!
after reading all the documentation i have installed the theme in my website and imported the “New York” demo but it was not same as it was shown to me in theme preview, i have attached the screenshot if my website and theme preview that was shown to me and in home page the sliders are only visible in laptop it automatically get disappeared in mobile screen
I have already raised the ticket on your official website but i have not received any response yet please do not waste my time and money
Hello,
Thank you for reaching out and sharing your concerns.
I understand how frustrating it can be when things don’t match your expectations. To assist you better, could you please provide your ticket number?
You will receive a response from our support team within two working days.
Please ensure that your server meets the necessary requirements for running the theme smoothly. You can find these requirements >> https://docs.stylemixthemes.com/consulting-theme-documentation/general/system-recommendations To check your system status, log in to your WordPress admin panel and navigate to “Consulting Dashboard > System Status.” Make sure everything shows as green!
Additionally, please check if there are any errors displayed in your browser console. Our support team will provide specific instructions to help resolve your website issue.
Lastly, please note that some images in the demo are different because they require a separate license from Fotolia.com. However, you can easily replace them with your own images by editing the pages.
Thank you for your patience, and I look forward to assisting you further!
Best regards
Ticket id – #Z79383 i can understand that the images are not included but evenly sliders are not working at home page in mobile screen i have already shared the screenshot in ticket but not getting any solution
Hi there,
Thank you for sharing your ticket number. I completely understand your frustration.
Please know that our support team is looking into this and will get back to you as soon as they can.
We really appreciate your patience while we work on a solution!
If you have any other questions or need further assistance, don’t hesitate to reach out.
Warm regards
STM icons stopped working. When I search for an icon name in Header Main settings, it keeps coming blank.. Here is the screenshot: https://dldbsi.com/wp-content/uploads/2024/10/Screenshot-2024-10-08-at-1.05.40 PM.png When will a new theme update be available for download? I wonder if that will fix the issue.
Hello,
Thank you for your message! Currently, there are no reported issues with STM icons, and updating your theme and bundled plugins, including the STM icons, should help resolve any problems you’re experiencing.
While I can’t provide an exact date for the new theme update, please rest assured that it will be available soon.
If you have any further questions or need assistance, feel free to let me know!
Best regards
What about the issue with STM icons not loading in Theme Settings? I am trying to update them in Header -> Main, and “Icon Picker” is coming up blank. I have included screenshot in my previous comment.
Hello,
Thank you for reaching out with your question!
Could you please confirm whether you have the latest version of the theme and the bundled plugins? I’ve attached a screenshot from my testing website, where all the icons, including the Working Hours icons in the Header > Main section, are displaying correctly: https://snipboard.io/Ok2sH4.jpg
Please take a moment to check this. I also recommend looking at the browser console for any errors; sometimes, mixed content errors can cause these issues.
Here’s a helpful manual on how to resolve SSL setup problems: https://stylemixthemes.com/wp/how-to-set-up-ssl-on-your-wordpress-website/
Please try these steps and let me know how it goes! If you’re still experiencing the issue after updating, I would appreciate it if you could share more details, which demo and page builder you are using.
Thank you for your cooperation!
Best regards
I’m so excited because I implemented an update required by Google Maps to replace deprecated functionality : marker = new google.maps.Marker({
by call Async and Implementation Icon CSS Font Awesome 5 AdvancedMarkerElement = new google.maps.marker.AdvancedMarkerElement({
And I got the icon on the map like this link URL in color Orange Building : https://drive.google.com/file/d/10fbgpTL0GNEJSpmpcaf6dEX4A2WwYAMr/view?usp=sharingThank you for sharing your update!
We’re glad to hear that you successfully implemented the required changes for Google Maps and got the icon displaying as you wanted.
That’s a great achievement! Just a quick reminder—be sure to apply these changes within your child theme to ensure they remain intact with future updates.
Keep up the great work!
Hi, i need to replace twitter icon by x icon, i need to know where table is stored css by to replace with https://fontawesome.com/icons/x-twitter and later to replace in page \Consulting\consulting-6.6.4\consulting\inc\megamenu\admin\includes\fontawesome.php
Hi,
Thank you for reaching out! The feature to replace the Twitter icon with the “X” icon has already been addressed and released in version 6.5.29.
To ensure everything works correctly, please make sure you have the latest version of the theme and all bundled plugins updated. After updating, clear the cache on both your server and browser. Additionally, you may want to temporarily deactivate any cache plugins while making the changes.
If you encounter any further issues, feel free to let us know, and we’ll be happy to assist you.
Kind regards
Hi, mi current version is Version: 6.6.4 and not, twitter icon already appears in my website https://asdconsultores.com/, can you see stylesheets and version please with programmer console in browser, i wait for you response
Hello
Thank you for your reply.
I can share this CSS with you, please try to add it under Appearance > Customize > Additional CSS section. Also pleas upload some X icon image on your website and replace the background source with your url.
body a i.fab.fa-twitter {
content: none !important;
border-radius: 100px;
width: 25px; /* Set the width and height to match the image size */
height: 21px;
background-image: url('https://your-website.com/content/uploads/images/twitter-x74902.logowik.com.webp');
background-size: contain;
display: block;
}
body a i.fab.fa-twitter:before {
content: none;
}
I hope it helps!
I so excited i put x social media icon naturally fontawesome library, can you see x-icon visit my site => https://asdconsultores.com/
The library Upgrade is WPBakery Visual Composer but i dont buy member, steps is following: 1. Download fontawesome-free-6.7.1-web from site https://fontawesome.com/download 2. Upgrate WPBakery library in following path: wp-content/plugins/js_composer/assets/lib/vendor/node_modules/@fortawesome/fontawesome-free 3. Upgrade StyleMix Library in following path: wp-content/themes/stylemixthemes/consulting/assets/css/fontawesome 4. Modify PHP Library in following path: themeforest-p7Cl6kLR-consulting-business-finance-wordpress-theme.zip\Consulting\consulting-6.6.4\consulting\partials\headers\styles\header_style_2.php in the line 154:
7. Delete Cookies from your website and reload, and done! enjoy it
8. Please, too modify themeforest-p7Cl6kLR-consulting-business-finance-wordpress-theme_modificado\Consulting\consulting-6.6.4\consulting\partials\vc_templates\contacts_widget.php
replace by
Very buggy, unfortunately. I tried numerous demos and so far they all have issues. Footer going haywire, fonts not updating, icons missing and pages not being mobile friendly. I’d like a refund if this can’t be fixed within 24 hrs. Ticket number: #Z79163
Hello,
Thank you for your patience, and I apologize for the inconvenience you’re experiencing. We are currently handling a higher volume of tickets, which may cause some delays in our responses.
I believe the issues you’re encountering are fixable and may be related to settings. Our support team will work on these matters and will address them quickly.
I appreciate your understanding, and I’m confident we can resolve this.
Thank you once again for your patience!
By quickly reviewing your website, we detected a Mixed Content issue on your website. The website may not load properly when you switch the site to HTTPS. In brief, it happens when your links have HTTPS format, but some content still comes from HTTP protocol.
Please follow the manual from the link below to solve this problem to avoid possible problems in the future:
https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/Google Maps anounces Google Maps functionality const marker = new google.maps.Marker deprecated in Consulting following link https://developers.google.com/maps/documentation/javascript/advanced-markers/migration?hl=es-419
So, please edit following template \consulting-business-finance-wordpress-theme\Consulting\consulting-6.6.3.zip\consulting\vc_templates\stm_gmap_l14.php begining line 298 marker = new google.maps.Marker({ replace by const marker = new google.maps.marker.AdvancedMarkerElement({
Hello
Thank you for reporting the case, I forwarded it to our Developer team, it will be fixed ASAP.
Best regards
hello, I would like to deactivate the theme from a domain that is not currently active… please assist
Greetings. I want to deactivate on both starting and live domains… I no longer have access to any…
Hello!
Thank you for reaching out. To assist you with deactivating the license on both your starting and live domains, could you please provide us with the domains and the email address you used to purchase the license? Once we have that information, we’ll check if it can be deactivated.
Looking forward to your reply, and we’re here to help!
staging domain: mojotradinggroup.com live domain: albatroscom.com Email: dcobus0@gmail.com
Greetings,
Thank you for providing the domain details. The deactivation has been completed, and you can now use the licence without any issues.
If you need any further assistance, feel free to reach out!
Good evening!
ControlForm7 in ConsultingBusinessFinandeWordPress have a Bugs, when insert a control acceptance and not checked does it not return form.invalid css style and send a message color geen, when the color message would be color Red .wpcf7 form.invalid .wpcf7-response-output {
Greeting!
Good evening!
Thank you for bringing this issue to our attention. We appreciate your feedback!
We were unable to replicate the case on our end. Please ensure that the Consulting theme and bundled plugins are updated to the following versions:
- Consulting Theme: 6.6.3
- STM Importer Plugin: 6.2.0
- Consulting Elementor Widgets Plugin: 1.3.8
- Contact Form 7: 5.9.7
If you’re still experiencing the issue after confirming that everything is updated, could you please send us some screenshots and detail the steps you’ve taken? This will help us assist you more effectively.
Thank you, and we look forward to your response!
Best regards
Hello!, yes have installed last version of : 1 Consulting Version: 6.6.3 2. STM Importer Current Version: 6.2.0 3. Consulting Elementor Widgets Plugin Current Version: 1.3.8 4. Contact Form 7 Current Version: 5.9.8
I share images following Google Drive URLs https://drive.google.com/drive/u/0/folders/1-5OLT2bLLOjbZ9iGCeZ_i89AbapEMIVhThank you for the clarification and screenshots. I’ve forwarded the case to our QA team, and if the issue is confirmed, it will be fixed as soon as possible. In the meantime, please add this custom CSS as a temporary fix:
.wpcf7 form.unaccepted .wpcf7-response-output {
background-color: #ffd9d9 !important;
color: red !important;
}
Does it works with php 8.2 and 8.3 ?
Hello
Yes, it works with PHP 8.2 and 8.3! If you’re experiencing any issues, could you please provide more details? I highly recommend checking the system requirements on your website to ensure they are met >> https://docs.stylemixthemes.com/consulting-theme-documentation/general/system-recommendations
Best regards
Thank you!
Theme Design issue. Demo Theme Delhi – Page Services with Tab using style option 2. Front end Design goes haywire.
Hello, thank you for the request. I have checked for it on live demo and on my local website, but I was not able to replicate the case >> https://prnt.sc/onYGG4iZcmI-
Could you clarify your request and provide more details.
check the link: https://tinyurl.com/27h6j9o2 Page is services with tab but the style is Style 2 when selecting from the backend editor
Thank you so much for providing the screenshot! I’ve also checked it with Style Two, and it appears to be working well on my end >> https://prnt.sc/pvOZWx13q9s7 Could you please ensure that your theme and bundled plugins are up to date? Additionally, it might be helpful to temporarily deactivate any third-party plugins to see if that resolves the issue.
If you’re still experiencing problems, please share the link to the page where the issue occurs, and I’ll be happy to inspect it for any errors in the console. Just a note: it seems this issue may be specific to your website, as we haven’t encountered it globally.
Thank you for your understanding!
Thank you for the update but i have only one third party plugin which is All in One SEO and checked the page after deleting it as well, but still remains the issue.
The theme was installed through demo import. Please confirm how can we resolve it. waiting to have updates
here is the link https://staging2.asia-infotech.com/services-with-tabs/
We’ve identified a bug with the WP Bakery version and the Tabs Widget Style 2. Thank you for bringing this to our attention! We will work on fixing it as soon as possible. In the meantime, here’s a hotfix: please try adding the following custom CSS. To do this, go to Appearance > Customize and click on Additional CSS.
.stm_services_tabs.style_2 .services_tabs .service_tab_item .service-content .service-image-box img {
border-radius: 20px 0;
width: 100%;
height: 100%;
object-fit: cover;
}
.stm_services_tabs.style_2 .services_tabs {
display: inline-block;
}
Thank you for your patience!
Works perfect now. Thank you for the assistsance and great effort
last query in the same, when enabled Breadcrumb this is what the breadcrumb looks like
Screenshot: https://tinyurl.com/28tk8e5x
Page link https://staging2.asia-infotech.com/service/financial-services/
You’re welcome!
We’re always here to support you, and we appreciate your support as well. Please leave us a 5-star review >> https://themeforest.net/item/consulting-business-finance-wordpress-theme/reviews/14740561
Also, check if you have any test category under Services > Categories screenshot: https://prnt.sc/b6RHkDVkcXPn If you do, try renaming it.
Another option is to edit the Financial Services page, uncheck the test category under categories, and choose other categories instead screenshot: https://prnt.sc/m6HolmZvqD0s
Thank you!
Will definitely put in the review and i am really happy with the same. But the title Test in the breadcrumb is not the Category but it is against the Service (Which is the post type) and is coming hardcoded. So the breadcrumb is
Home>Test (?) > stm_category_name(Service Category Name) > Post Name
Let me know if you are still unclear. Attaching the link again to get a clear idea
Screenshot: https://tinyurl.com/2ymc3shy Page link: https://staging2.asia-infotech.com/service/structural-engineering/
Hello!
Thank you for the detailed explanation and the screenshots—they are very helpful.
Rest assured, I’ve forwarded your request to our QA team. If the issue is confirmed, we will work on fixing it as soon as possible.
In the meantime, I hope you’re able to remove the unnecessary hardcoded part of the breadcrumbs. I will keep you updated once I receive a response from the QA team.
Thank you for your patience!
I received feedback from our QA team, and with the latest versions of the theme and bundled plugins, we couldn’t replicate the issue. However, we’re here to assist you. Please visit the StylemixThemes account and complete the form at » https://themeforest.net/user/stylemixthemes.
We’ll investigate the issue directly on your site.
Best regards
The error is now realized. I deleted the services grid page and in the breadcrumb it is searching for the same page id 558 which is services grid page and it is not found in the pages resulting in break of breadcrumb
Thank you for updating us about the progress.
Please visit the StylemixThemes account and complete the form at » https://themeforest.net/user/stylemixthemes.
We’ll investigate the issue directly on your site.
Best regards
2nd thing is front end of the WP bakery is not working
Hello there,
Thanks for reaching out!
For us to best assist you and keep track of your request, we recommend creating a ticket on our support portal: https://support.stylemixthemes.com/tickets/new
In your ticket, feel free to include any additional details or screenshots that might be helpful.
Best regards
Why WPBakery is not updating. The current version is 7.9 and despite the latest update taking place about a week ago and it’s still stuck with version 7.8?
Hello
Thank you for the request.
For now you can download the plugin from this link >> https://we.tl/t-s3kflZ363e and update it by uploading it to plugins section.
Best
I am facing the same issue. Elementor is not working with this theme. please resolve the issue. I have submitted the ticket.
Hello
Could you kindly check if the system requirements are all in order? Rest assured, we will respond to your ticket as soon as possible. Thank you for your patience!
Best wishes
I have checked every thing is okay. I have tried system requirements are good.
I want my money back your theme is totally trash.
Hello,
I hope this message finds you well. I wanted to follow up regarding your ticket history on our support portal. Our support agent provided a response, but we haven’t received any further messages from you. I wanted to ensure you received their response and that everything is functioning properly on your end.
The support agent was able to edit your site using the Elementor plugin. If you’re still experiencing issues, I kindly suggest clearing your browser cache to see if that resolves the problem.
Additionally, please keep in mind that the Elementor editor generally operates independently of the theme. It may be worthwhile to check with your hosting team to confirm that your server supports the Elementor builder.
For further assistance, I recommend reviewing this resource: Fix Elementor Editor Stuck on Loading Screen >> https://theplusaddons.com/docs/fix-elementor-editor-stuck-on-loading-screen/
If you have any new questions or need help with the theme’s default settings and options, please don’t hesitate to reach out by submitting a new support ticket at https://support.stylemixthemes.com/tickets/new
Thank you, and I look forward to hearing from you soon!
Best regards,
Consulting Elementor Widgets – The plugin conflicts with the WordPress admin panel. Pop-ups don’t open if you are an authorized user… I shouldn’t have updated the theme(((
UPD: I tested it and found out that there is a conflict with Consulting Elementor Widgets + Elementor Pro
Hello
Thank you for the request. Please check if you have latest versions of the theme and plugins.
Consulting theme v – 6.6.3 (September 11, 2024)
Update: STM Importer plugin is updated to v6.2.0.
Update: Consulting Elementor Widgets plugin is updated to v1.3.8.
If not, please try to update them. We always recommend making back up before any update or changes.
If the issue persists, please go to the StylemixThemes account and fill out the form » https://themeforest.net/user/stylemixthemes
We will troubleshoot the case on your site directly.
All plugins have been updated to the latest version. In fact, the problem arose after the update
Hello,
Thank you for your message. I appreciate you updating all the plugins to the latest version. I’ve forwarded your case to our QA team, but we were not able to replicate and confirm the issue on our end.
If you are still experiencing the problem, please visit your StylemixThemes account and fill out the form at https://themeforest.net/user/stylemixthemes This will allow us to troubleshoot the issue directly on your site.
Kind regards
If I update automatically from dashboard, Will plugin like slider revolution and visual composer automatically update also?
Hello
Thank you for the question.
Yes, when you update your theme from the dashboard, the latest versions of plugins like Slider Revolution and Visual Composer will be included with each theme release. If you have any more questions or need further assistance, feel free to ask!
Best wishes.
for info, I want to update because slider revolution showing notice “Ajax Error” when I want to update slider. Is update will fix the issue?
I just updated it but so many pages and post lost the settings for title box that i’ve been enabled. Any chance to bulk edit it as enabled again? or I have to do it 1 by 1?
Hello
Thank you for the request.
Could you clarify, which demo and Page builders are you using.
Looking forward hearing from you.
Additionally, could you provide the previous version you had and confirm that your current version is 6.6.3, which was released on September 11?
Barcelona. Visual Composer
I confirmed now its 6.6.3 before I update it was ## 6.5.16 ( I see this on changelog in theme folder on my backup files)
Could you kindly confirm whether these pages were created by you or if they were part of the demo import?
Also, are the issues with the title boxes appearing on all pages or just specific ones?
If it’s not too much trouble, would it be possible to provide access to the admin panel so we can investigate further? You can send the details to lisastylemixthemes@gmail.com.
We truly appreciate you bringing this to our attention, as it’s a rather unique case and could help us improve how we handle similar situations in the future.
Looking forward to your response.
Best regards
This post and pages all made by me not part of import, we have more than 600++post now and all h1 dissappear because the settings back to default and I have to set it again manually.
all pages and post. Now I have done manually show the title again for pages and still trying to fix manually for post for it will take awhile since many post we post.
Before I give the access, I will discuss with my employer first, but will you able to fix the issue once for all or only identify the problem but I still have to manually set the title again?
Thanks
Hello,
Thank you for your response.
The H1 titles reverting to default might be related to the theme settings. Enabling the title box globally through the theme options could be a quick solution to ensure titles appear on all posts and pages without needing to manually adjust them. Please give this a try and let me know how it works out.
As for access, we completely understand your caution. If enabling the title box doesn’t resolve the issue, creating a staging site and sharing the access details would allow us to safely test the case without affecting your live website.
Additionally, please note that there are about 20 updates ( its 6.6.3 before I update it was ## 6.5.16 ) that have been missed, which makes it a bit challenging to replicate the issue on our end. However, we’re more than ready to assist and just need your help to proceed.
By the way, it’s also important to check if the STM Configurations plugin has been updated. It’s possible that only the theme was updated, and this might have caused the issue with the missing titles. The fix for the title box requires that the configurations plugin is updated as well.
Please check this, and if the plugin hasn’t been updated yet, try updating it along with the theme. This might resolve the problem. Let me know how it goes!
Looking forward to your feedback!
Enabling manually did resolve the issue, but is a lot of posts we talking about. For STM I make sure everything is updated. Well, it seems I have to manually re-enable the options again.
Could you provide us with access to a staging website? This will allow us to examine the issue more closely and work on providing you with a more efficient solution.
Hello! I hope you’re doing well. I wanted to follow up as I haven’t received a response from you yet. Could you please provide us with a backup of your website from before the latest update? We need it for testing purposes to help prevent similar issues in the future. Your assistance would be greatly appreciated. Thank you!
Hi, yes because I decided to edit manually and now almost complete. For backup do you want the whole site backup or just specific? for whole backup I afraid cannot do that. But if you need the list theme and plugins I use on that backup I can give you the list so maybe you can replicate it yourself.
Thank you for your response! Unfortunately, a list alone won’t be sufficient for us, as there could be issues with the database. We really do need a complete backup of the entire site to ensure everything is preserved. I appreciate your help in this matter!
I use HTML in the copyright section, on the theme’s footer. It used to work fine, but now it’s showing the HTML as text, instead of converting it. Has it changed something in one of the latest updates? What can I do now? I want to keep the HTML because I included a link. Thanks.
Hi there!
Thank you for reaching out. I
Could you kindly check that both the theme, bundled plugins, and any other plugins you’re using (like Elementor or WPBakery) are up to date? Sometimes, update compatibility can cause unexpected behavior.
If the issue persists after updating, you may need to review the customization. Please note that while customization requests are outside the scope of our support, I recommend using a child theme for any changes you make. This will help preserve your customizations during future updates.
Feel free to let us know if you need any further assistance!
Warm regards
The theme and all plugins are updated except for “WPBakery Page Builder” which doesn’t update, unfortunately. I tried multiple times but it doesn’t update. I don’t know if that could be the problem and how to solve it.
Hello
Thank you for the request.
For now you can download the plugin from this link >> https://we.tl/t-3zrFy7v3zG and update it buy uploading it to plugins section.
Best
Thank you. I installed the plugin using your file and disabled the original one, but unfortunately, the issue is still happening. The footer is not converting the HTML. It might be an issue with the theme, then. Previously, it used to work fine.
Hello,
Thank you for your message
Html formatting in footer widgets working fine on my end >> https://prnt.sc/Gp3vaq63Yv29
Could you please send your website link, screenshot, and the screenshot of the html you have added.
Looking forward hearing from you.
Hello,
Thank you for sharing the screenshots!
I’ve tested adding text with HTML tags in the copyright area. I chose footer style 2, the same as yours, and it displayed correctly on my end: https://prnt.sc/38B33ZLIGuRa Please try copying and modifying the text within the tags I used, as it’s possible that a tag might have been missed, causing the issue.
<a href="https://stylemixthemes.com/consulting/" target="_blank">Consulting</a> WordPress Theme by <a href="https://stylemixthemes.com/" target="_blank">StylemixThemes</a>
If the issue persists even after using my example, kindly fill out the form and let us know which demo you are using.
We’ll be happy to assist further!
Hi, I tried, but also with your text is not showing correctly. It seems like it’s not converting the HTML, but just showing it as text. I validated my HTML and it’s all correct. Screenshot: https://prnt.sc/Tq9532zb_3Nt I imported the demo “Kyiv”.
Hello
Thank you for the update.
Please go to the StylemixThemes account and fill out the form » https://themeforest.net/user/stylemixthemes
We will troubleshoot the case on your site directly.
Kind regards
It works fine now! Thank you!
Oh, I’m happy to hear that it’s working fine now! Thank you for letting me know
I just purchased a 6 month support package, but when I try to create a new ticket it says my support has expired. Please can you help asap? I am having a critical issue where I cannot edit via Elementor my footer due to an error:
““You Must Call the_Content Function in the current template, in order for Elementor to work on this page”
This never used to be a problem, but suddenly this occurs. I haven’t updated my footer for some time so I don’t know when the issue occured. I have a similar issue with my Header, where it won’t open again for editing via Elementor.
This is really critical please.
Hi there,
Thank you for reaching out and explaining your situation. I understand how critical this issue is for you.
To address the Elementor error, please follow these steps to ensure the correct post types are enabled for Elementor editing:
- Go to the WordPress admin dashboard.
- Navigate to Elementor > Settings.
- Under the General tab, make sure the post types you want to edit (like Footer and Header) are checked and enabled for Elementor.
Regarding the support ticket issue, please go to our support page and log in using the “Login with Envato” option. This should grant you access to the support system so we can look into your case further.
If you need assistance with extending or renewing item support, you can find helpful information here: Envato Help Article.
Please try these steps and let me know how it goes. We’re here to help!
Best regards
I am using the theme and have an active registration. i just updated the theme but it changed the logo and i cannot access the theme options – get “Sorry, you are not allowed to access this page.” please help. thank you
Hello,
I apologize for any confusion caused by my previous message. The issue might occur if the theme isn’t fully up to date. Could you please try updating it and let me know how it goes?
Thank you so much for your understanding and patience!
OK will do thanks
I just updated to 6.6.3 i still see the same issue
Hello
Please make sure STM Importer plugin is updated to v6.2.0 as well
Thank you
that was it thank you!!
You are always welcome! Please do not forget to give us a 5-star on >> https://themeforest.net/item/consulting-business-finance-wordpress-theme/reviews/14740561
Thank you!
Elementor seems to be stuck on the loading screen. I have tried purging cache. My host says that there are corrupted files in the theme.
Also, the singapore theme looks different from the one you advertise on your Demo
My site: https://zcm.fcs.mybluehost.me/ Demo: https://consulting.stylemixthemes.com/twelve/
Hi there,
Thank you for reaching out and providing the details. It sounds like there may be a couple of issues at play here.
To address the Elementor loading screen problem, and to further investigate the theme differences you’ve mentioned, I recommend creating a support ticket so that our team can take a closer look at your site and resolve these issues. Please use the following link to submit a support request: Submit Support Ticket.
In the support ticket, kindly include any relevant details or screenshots that might help us understand the situation better.
Thank you for your patience, and we look forward to assisting you!
Best regards
