19041 comments found.
My web is Hacked!:
WordPress Betheme theme <= 27.5.6 – Authenticated (Contributor+) PHP Object Injection vulnerability Authenticated (Contributor+) PHP Object Injection vulnerability discovered by Francesco Carlucci in WordPress Theme Betheme (versions <= 27.5.6)
Fix this pls
Hi,
first of all, this wasn’t anything serious as to make any changes in theme, the user must have administrator privileges. Nevertheless, this have been patched a while ago already. Further details you can find on patchstack.com
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Best regards,
Muffin Group team
Hello, I’d like to change the color and background color of the Jump-to-top button. Can’t find that in the theme options. Do you have some custom CSS for me, please? Thanx in advance! Joe
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Why don’t you write the answer here? This may also help others and reduce questions to the support team. Win-win.
Comments section is for pre-sale questions only. If you want to help others, then you definitely shouldn’t ask questions in comments as they don’t index properly on google. If you care about other users, then you should ask questions on support forum instead.
I forgot which site the purchase code applied. How to disable the purchase code and apply it to a new site?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check it as the most likely reason of this message is that you’ve been sharing same license key between many different domains what’s not allowed.
message sent as you suggested. betheme was been tested on sites as an website angency.
Thanks. As soon as we check what is the reason for the block, we will notify you.
Hey, just a quick one. How do I get rid of the little pop up in the left hand corner of the screen?
The one that says someone has just bought the product..
Can’t find it anywhere in the settings
Cheers
Hey,
this is Fake Sale Notification feature that can be easily disabled in Theme Options > Shop > Addons section.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, im looking for the theme of your demo that you have shared with ppl https://demo.muffingroup.com/bebuilder/?visual=demo&ui=default, i didnt find this theme on your pre-built websites, it’s not in the pre built pack?
Hi,
this one is for the BeBuilder presentation purpose and it’s not available on the list of prebuilt websites.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I can’t even sign up an account on the forum because I’m outside the support period on all my licences but only just ran accross this error when attempting to build some custom Woocommerce page templates. First off I don’t have WooBuilder like your website says I should despite using the latest version. As well I have Templates active but when I go to the Templates link in the top of the Dashboard I get Invalid post type.
WP Bakery doesn’t update when I hot update either. 
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, prechase question: why when I test your demo thème carrental3 on Google speed page, I got score like 48/100 mobile , and 79/100 desktop, you said that your thème is the quickest n the world, how you explain this score ?
Thank you
Hi,
It’s very simple to explain. None of the demos were built with an loading speed in mind. Why? Because from the experience we’ve gained over the years, we know that people prefer to see all those super fancy sliders, bells & whistles, etc., instead of a properly built, fast-loading website.
Nevertheless, if you want to see properly built websites using Betheme and BeBuilder, I recommend visiting the following link https://pagespeed.web.dev/analysis/https-warsztatprzestrzeni-pl/4zxfq9k6kz?form_factor=mobile , which clearly show how fast websites can be built with our tool (no caching plugins, just plain Be installation).
Mobile:
Desktop:
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi guys! In the demo Biker 4 in shop product page, When i select an attribute variation from dropdown then the other options are unselect cant select other opciones. For Example, When select a Size “Small” then select some color of this size, the other sizes, Medium and Large are not selectables, can i add some code or the betheme have some option to allways switch the variations ? Now we need to Unselect or Reload page to select between options. Thanks a lot.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Team,
We’re attempting to update the theme, but it’s not working through the WordPress dashboard, showing the error: “An error occurred while updating Betheme: The package could not be installed. The package contains no files.” If I update via FTP, we’ll lose the license information, as I don’t have the full license key available right now. Could you please advise on how to update the theme without losing the license details? https://nofeereit.com/Thank you!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Sent. Please respond accordingly Thanks
Thanks.
Hello, I have a problem with my website: https://losregionales.cl/, do you know what happened? on the mobile it disarms
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
is your theme compatible with this free plugin https://wordpress.org/plugins/customize-my-account-for-woocommerce/
i need to display woocommerce dashboard links like this https://ps.w.org/customize-my-account-for-woocommerce/assets/screenshot-1.png?rev=3167798and my account account navigation widget
https://ps.w.org/customize-my-account-for-woocommerce/assets/screenshot-2.png?rev=3167808need to make sure before making purchase decision.
Hi,
we never used this plugin so can’t confirm if it’s compatible or not.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi!
I would like to know to make background image with parallax effect using Elementor.
Thank you
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello Team, I have a question. I want to buy another 1 license, but I will do it on a subdomain website before the actual website. And when I activate it, can I use it with the actual domain name? And I will delete the subdomain after it is done.
Hey,
yes, you can do this of course.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I purchased the license in 2017, why now it tells me it is incorrect? Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
The latest update broke my website with FATAL ERROR. In support center i don’t see a Ticket System, instead it is taking me to discussion forums. Do you have ticket system where i can explain the problem in detail with admin logins etc?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I would like to use your theme to build sites for my customers. I have a couple of questions.
1. How could I build a site like this to show my customers all available templates and have them showcased on my own domain?https://muffingroup.com/betheme/prebuilt-websites/
2. Would I have to purchase a license for every domain that a tfull site template is installed on?
Hi,
1. Or you can put the list of demos as iframe on your site using the following url https://muffingroup.com/betheme/websites/?iframe or you can import each demo under subdomain just like we did.
2. You can use single license for unlimited number of subdomains.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
What is your recommended 3rd party SEO plugin other than your own build in SEO feature?
Hey,
Betheme users use both Yoast and Rank Math.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I have a pre-purchase question. Is the template compatible with plugins G-Translate and Rank Math SEO?
Thank you.
Hey,
yes, Betheme is compatible with Rank Math SEO but we never tested it with G-translate unfortunately.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I have been working with wordpress websites for ages and have several hundred installations behind me. I installed your theme and chose 1 prebuilt and it is nowhere looking as it should and not installing from the box. I am horribly disappointed as I am handicapped on both left and right arm and needed to save myself the job of doing all on my own, EVEN THOUGH I KNOW HOW TO. How can you sell the product this way that its not installing properly ? And I do not want anyone else to touch my website design nor help from you guys, the theme should have installed properly on a brand new wordpress installation. I feel like giving you 1 star now. Horribly disappointed.
and also.. why is the slider not working from the box either, it instantly asks for update and probably to pay for the update or how to update when they ask for registration key prior to updating the slider (I just bought your theme yesterday) ??
I reinstalled and all got together … sort of but the slider is still not useable and not updated and requires me to purchase it in order to update the slider, that is really poor not telling about that prior to one is purchasing your theme
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
HI, will it take long before I get guiding on what is wrong. I sent email yesterday and I have a client who is waiting.
Maria
Yesterday, when you sent message, you have “maintenance mode” activated. Seems like it have been disabled now and our support team have responded. There is really no need to inform us about each message sent in comments section. Thanks for understanding!
