23249 comments found.
Hi good day – quick question – do you have a element I can use to create a block slider?
I want to create a food menu with an image – title – sub – paragraph – but I see no option to do this with a slider or carousel. Do you have an option for this?
Hello, @kieljoseph84,
To get started, please install and activate the “Alpus Elementor FlexBox Addon” plugin by going to Appearance >> Install Plugins.
Next, head over to Porto >> Template Builder >> Blocks to create a new block that meets your needs, including your menu and content.
After that, go to WP Dashboard >> Pages to create or edit the page where you’d like to add the slider.
Add the "Alpus Nested Slider" element: https://pasteboard.co/EodAqOc0WiEc.png
Include the "HTML" element in each slide: https://pasteboard.co/SVAjUuDNe7FO.png
Copy the block shortcode from Porto >> Template Builder >> Blocks: https://pasteboard.co/kJ9d2q2YWUEd.png
Paste that shortcode into the HTML element: https://pasteboard.co/FZto1aYjgscZ.png
Repeat these steps for all slides.
Finally, publish your changes and revisit your site: https://pasteboard.co/MAfHUK5mvXqP.pngThis process will help you achieve your desired outcome.
Regards, P-THEMES.
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Porto is causing an issue with saving drafts using classic editor in wordpress
We create a new page and save as draft
We then make an edit and press save draft again – the button stays grey with the loading anim – if we refresh the page it has published it and it no longer a draft
when we switch to twenty twenty four then issue stops
Hello, @nmwoods_1,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards, P-THEMES.
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I’ve downloaded the themeforest update multiple times, however, the last 3 updates have caused my website to crash. Is this a common problem? Is there a fix? I use AWS lightsail as my host. Thank you Angelo
Hello, @angeloalleca1,
There’s no issue with our theme itself; the problem seems to be specific to your site, possibly due to a conflict with a third-party plugin. Please disable all third-party plugins and try updating again. If that works, reactivate the plugins one by one to identify which one is causing the issue.
Alternatively, you can reach out to us through our support system with your site’s WP Admin URL and credentials, and we’ll be happy to assist you directly.
Regards, P-THEMES.
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Hi Guys, I’m getting “Element type not found: ‘porto_cp_wishlist’. Please install the 3rd party plugin.” error when I’m trying to import a Single Product Template in Porto. I’m using creative-agency2.
Hello, @arthur1cp,
Please navigate to Appearance >> Install Plugins and install and activate the “Yith WooCommerce Wishlist plugin” and after that try to reimport.
Regards, P-THEMES.
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Okay, works now, thanks.
You’re Most Welcome!!
Hello, @qtndaisoai,
If you’ve purchased the Porto WordPress theme, please reach out to us via our support system through your theme purchase account for free support.
Regards, P-THEMES.
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Hi there ! Do you offer Mobile bottom navbar ?
Hello, @parispap,
Thanks for showing your interest in Porto WordPress 
Yes, Porto WordPress supports mobile bottom navbar as well, please refer to this screenshot: https://pasteboard.co/h8eNOpNEPXoB.png
Regards, P-THEMES.
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Hello! I have a problem that when using Iphone I can’t save product photos to my device, while Samsung can. Is this a theme problem?
Thanks
Hello, @alexpeterlong,
It sounds like you are experiencing issues related to how your site serves images to different devices. Here are a few things to check:
1. Image Format: Ensure the images are in a format compatible with iPhones (e.g., JPEG, PNG). Some formats like WEBP might not be supported on older iOS versions.
2. Browser Settings: Check if the Safari browser settings on your iPhone allow saving images. You might want to clear the cache or try a different browser like Chrome on your iPhone.
3. Test with Other Devices: Try saving images from other iOS devices to see if it’s an issue with that particular iPhone or more widespread.
If the problem continues, consider reaching out to iPhone support.
Regards, P-THEMES.
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Hello
I have tried many devices, on other sites it still saves, however on my website it cannot save. The images I use are jpg and png.
Before I upgraded the theme to a higher version, this happened, so I want you to review and give a solution to fix the error of not being able to save on iphone.
You can check on your own demos to get the best experience.
Thanks
Hello, @alexpeterlong,
Ok, then could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards, P-THEMES.
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I have sent a support request, please check and resolve the issue, thank you!
Hello, @alexpeterlong,
Ok thanks for your contact, now please be patience, once your support ticket will be resolved, you will get the reply to your support ticket accordingly.
Regards, P-THEMES.
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I have a problem, I install everything as the documentation says, but when I try to edit something either with Elementor or Bakery, the editor does not load…..
Hello, @designastudiou,
Are you using multiple page builders on your site simultaneously?
We recommend sticking to one page builder for optimal performance. If your site is new and you’ve only imported the demo, we suggest completely resetting your site and WordPress. After that, start fresh by installing just one page builder plugin. Import the demo using that plugin and edit the pages exclusively with it.
We hope this helps resolve your issue. If you still need assistance, please reach out to us through our support system, providing your site’s WP Admin URL and credentials so we can assist you further.
Regards, P-THEMES.
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I have reset the page more than 2 times (including removing WordPress completely and reinstalling it hehe).
When I do the installation process and choose the corresponding template, the same error continues. showing me the same problem.
In the console it shows something like this
/wp-admin/post.php?post=44&action=elementor:1
GET http://designastudios.com/wp-admin/post.php?post=44&action=elementor net::ERR_INCOMPLETE_CHUNKED_ENCODING 200 (OK)Hello, @designastudiou,
Kindly review and follow the instructions provided in this thread: [Chrome NET::ERR_INCOMPLETE_CHUNKED_ENCODING Error] https://stackoverflow.com/questions/29894154/chrome-neterr-incomplete-chunked-encoding-error
If the issue persists after following the steps, please reach out to us through our support system. Provide your website’s WP Admin URL and credentials, and we will investigate the issue directly on your site and assist you further.
Regards, P-THEMES.
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Ok I’ll do it right now.
Sure.
I tried to do that, but in the end I sent you a message with the credentials and the URL.
Hello, @designastudiou,
Ok Sure, now please be patience, once our team checks your ticket, you will get the reply then accordingly. Thanks for your understanding.
Regards, P-THEMES.
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Hi there ! is it possible to appears in product page the word Available if the product is in stock ? Also if the product is in backorder is it possible to appears the word available in 1 to 3 days ?
Hello, @parispap,
First of all, thanks for showing your interest in Porto WordPress
Unfortunately, there is no such option, so you should try with some custom script or with some customer third party plugin that better suits your requirements.
Regards, P-THEMES.
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Hello, I am trying to set up the Porto one page category plugin, but when I change the slug to Cyrillic, the plugin stops working and everything disappears from the page where it previously displayed products. When I rename the slug to Latin and everything starts working correctly. Can I have some help how to deal with this problem or add it to the child theme. Greetings
Hello, @gs-webcreator,
Please reach out to us through our support system and provide your site’s WP Admin URL and credentials. This will allow us to take a look and assist you further.
Regards, P-THEMES.
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Hello,
I am using the Porto theme for WordPress with WPML. In the main language, I am able to display the portfolio archive in a grid with images at 367×241px. However, when I switch to other languages, the images appear at 367×367px. How can I fix this?
Best regards
Hello, @Tiago_Correia,
If you’re using a cache plugin that compresses images, please uncompress the images and disable the cache plugin. Additionally, if you have Lazy Load enabled for images under Porto >> Speed Optimization Wizard, please turn that off as well. After making these changes, clear your browser cache and check your site again. If the issue persists, contact us through our support system with your site’s WP Admin URL and credentials so we can investigate further.
Regards, P-THEMES.
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Is it possible to switch a Woocommerce license to a shopify version in any way?
Hello, @reevoroxx,
I’m sorry, but that’s not possible. Shopify uses a different CMS with its own coding standards and themes. If you want to use the same theme on Shopify, you’ll need to purchase it separately from a different author: https://themeforest.net/item/porto-ultimate-responsive-shopify-theme/reviews/19162959
Regards, P-THEMES.
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The Login And Order Function is not working correctly in the theme
Sorry, YOur Session has expired. The Return to shop error came
Hello, @brijesh9004,
Please read and follow the instructions written in these threads, it will help you in finding the cause and resolution of the issue.
https://wordpress.org/support/topic/session-expired-and-return-to-shop/
https://stackoverflow.com/questions/43523305/remove-calculate-shipping-button-if-item-is-using-flat-rate
https://stackoverflow.com/questions/74126970/sorry-your-session-has-expired-on-woocommerce-checkout-page
Regards, P-THEMES.
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Error Came From if i use Elementor Plugin with theme.
Hello, @brijesh9004,
Please reach out to us through our support system and provide your site’s WP Admin URL and credentials. This will allow us to investigate the issue and assist you effectively.
Regards, P-THEMES.
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in to your support Getting Your provided login info is incorrect. Error and cant login
Also Lost password is not working
Hello, @brijesh9004,
I have sent the reset password link to your email now, please check your email and follow the instructions.
Regards, P-THEMES.
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Not Recived
Hello, @brijesh9004,
Please check the SPAM folder as well, I have tested with other email of mine and I am receiving it properly.
Regards, P-THEMES.
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I already checked but have not received the email ID brijesh.improve@gmail.com Please Review
Hello, @brijesh9004,
Unfortunately, this email is not used for your support account but this one: brijesh+1@axpedte.io
So now I have changed your support account email as brijesh.improve@gmail.com and sent the reset password link email to it as well, please check now.
Regards, P-THEMES.
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I did not receive The mail. Can you please Solve the problem asap its too late
Now Recived
Sound’s Good!!
Again today, I am getting the same error and need help resetting my email ID and password. Both are right. Its save in google password manager
Hello, @brijesh9004,
I have again sent the password reset email to your email, please check it and follow it.
Regards, P-THEMES.
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I want to log in with Gmail. Do you know how I can do it?
Hello, @brijesh9004,
Porto WordPress is fully compatible with the Nextend Connect plugin available at https://wordpress.org/plugins/nextend-facebook-connect/. You can use this plugin to enable social logins on your site.
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I updated the Porto theme today and now I can’t make edits to my blogs posts. I save it and it just reverts back to the old content and images. It was working just fine on Friday. Just wanted to see if anyone else is having this same issue or if it’s related to a different plugin update. And yes I emptied my cache multiple times, that is not the problem.
Hello, @mighty-clever,
Please disable all third-party plugins on your site and check if the issue persists. There may be a conflict with one of those plugins. If disabling them resolves the issue, reactivate the plugins one by one to identify the problematic one. If the problem continues, please contact us through our support system with your site’s WP Admin URL and credentials, so we can assist you further.
Regards, P-THEMES.
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I have two separate themes on my multisite, and its happening on both themes. So it appears it has nothing to do with the Porto theme. Thanks for your help anyways.
Hello, @mighty-clever,
Thanks for the update! Since the issue is happening with both themes, it might be worth checking for any common plugins or settings that could be causing the problem.
Regards, P-THEMES.
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I have issue with the menu, how do i remove the BUY PORTO located on the right hand side of the menu, ve check possible ways to fix this but cannot
Hello, @odessy2,
Which demo are you using on your site? Let me know, and I can provide you with instructions tailored specifically for that demo.
Regards, P-THEMES.
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am using demo 4
Hello, @odessy2,
In demo shop 4, go to Porto >> Template Builder, then select Header. Edit the header using the page builder, and you can remove the “Buy Porto” option from there. Please see the attached screenshot for reference: https://pasteboard.co/HXC6wopC9e1L.png
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Is there a chance to see how the menu from shop 50 is build without importing everything? I wan’t to make something similar but i cannot find how this works in the online docs.
Hello, @YoungPrints,
You can easily import any demo header using Porto Studio. However, the recent Demo 50 added in the latest theme update isn’t available for import in the header section of Porto Studio.
If you’re specifically looking for that header, you can install the theme and import the demo on a test or local site, then copy it from there.
Alternatively, I’ve exported that header from my test site as a template. You can download it [ https://file.io/I3mU2SpSoCsr ] and import it by creating a new header under Porto >> Template Builder >> Header using the Elementor page builder.
Regards, P-THEMES.
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Thanks support for the header, was remaking that as well! But i was actually looking for the buildup of the mega menu itself.
Like 4 columns, first column set as Wide ( mega menu) with 4 columns. ( iPhone Screen Protectors, iPad Screenprotectors, Samsung Screensprotectors and 1 Shop in Brand with a ( i guess? ) block.
But below these columns you also have a row with Shop Screen Protectors for all devices. I was looking for this whole menu build up with all Column settings. As i can’t seem to get another row below these 4 columns.
Thank you again
Hello, @YoungPrints,
Well, that dropdown/popup menu has been created using the block, which you find under Porto >> Template Builder.
And then that block has been used as a sub-menu, please refer to these screenshots: https://pasteboard.co/CxIeEIsCNCcz.png & https://pasteboard.co/bbGXT9CVNFNo.png
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Thanks! Totally clear now
You’re Most Welcome!!
Is there any way to make top header sticky on mobile and desktop?
Hello, @solothinker23,
It looks like you’re currently using the old header builder in the Customizer, which has been deprecated. Unfortunately, this version doesn’t allow you to manually set a row as sticky; it automatically makes the row sticky containing the menu.
To create a sticky row based on your preferences, you’ll need to switch to the new header builder in the template builder. This will allow you to design your own header and choose which row to make sticky.
Please take a look at this screenshot for reference: https://pasteboard.co/M7Ja77KdAyE1.png
Please refer to our theme documentation here as well: https://www.portotheme.com/wordpress/porto/documentation/header-builder-using-page-builders/
Regards, P-THEMES.
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Good Day. I am needing some assistance please. We would like to display a bunch of case studies on our site, the thing is, we do not want to link to a page, but rather a PDF.
We are basically wanting a grid of images which will link to the relevant PDF. The issue is that we also require the “portfolio filter” – which is where I am not sure what to do.
Any guidance would be greatly appreciated. We have enabled Portfolios as Case Studies.
Thanking You!!!
FYI – I would be happy with a simply grid of images that I link to the PDF’s – but I need the ability to “filter by category”
Hello, @SQLGuru,
Unfortunately, this cannot be done through the theme options and will require additional customization. Alternatively, you might consider using a third-party plugin that better fits your needs.
Regards, P-THEMES.
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Understood, thanks for the response!
That said, you have something similar at the top of this page: https://www.portotheme.com/wordpress/porto/shortcodes/shortcodes/image-gallery/
There is a gallery of images with the filter… this is pretty much what I am looking for. Is this achievable? If so, please guide me.
Hello, @SQLGuru,
This is the Portfolio, you can create the same with filters but not possible to set PDF on the click function, this is for what I said not possible.
If you only want to achieve that without clicking PDF functionality, then you have to use the “Porto Posts Grid” element and set it as per your requirements, please refer to these screenshots:
https://pasteboard.co/X5BWaYr27DWN.png
https://pasteboard.co/tkAOmxWkoBAE.png
https://pasteboard.co/FQ4dU8I9aI4O.png
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Hi! I was wondering if there is a way to have the Accordion widget added within a sidebar widget ?
Here is a shortcode link to take you to a test page that I have created: https://shorturl.at/uq7ql
Basically I wish that the page accordion to go within the Sidebar widgets area. Trying to find a way to add it.
Any suggestions ?
Hello, @ShibcaDesign,
To achieve your desired outcome, please follow these steps:
Go to Porto >> Template Builder >> Block.
Create a new block and select the "Accordion" widget.
Next, head to Appearance >> Sidebar.
Create a new sidebar from that section.
Use the Porto Block widget in the sidebar and select the block you created: https://pasteboard.co/zPei8zWBLB3T.pngYou can now use this sidebar on any page as needed.
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