6407 comments found.
We’re planning to buy a license, but we got a quick question please kindly reply;
We will go with “Morning News” theme but it doesn’t has a news slider. So, can the default news theme slider be adopted easily to Morning News? Is this possible? Do you have any documentation to do this, if we buy a license?
Thank you.
Hi animaproduksiyon,
thanks for your interest in our theme, yes JNews theme slider can be easily added to the morning news, and pages in our demo can be edited in Elementor or WP bakery, so to edit a page you can do it by just dragging and dropping, below is the example of Elementor interface when editing a page
if you need help to edit the page, our support team in our official support forum can help you
our modules and features are not limited to specific demos, so you can use and combine our modules and features across our demo.
for the documentation of our theme, you can find it in the link below
Thank you
Thank you very much for your very detailed response, much appreciated! When it comes to customer support, you are the best on ThemeForest, I can clearly say! We will order few licenses, thanks once again!
Thank you so much for your kind words and feedback! We’re truly honored to hear that our support has made a positive impact, and we’re thrilled to have the opportunity to work with you. don’t hesitate to reach out anytime!
Can we hide ads for logged-in users who subscribe?
Hi asr133,
Thanks for reaching out, yes, for the subscribing user through JNews Paywall the ads from JNews ads can be hidden
Thank you
Hello,
After I updated from PHP 7.4 to PHP 8.1 my homepage not showing up and when I changed ‘WP_DEBUG’, true, I get following error:
Fatal error: Uncaught ValueError: Missing format specifier at end of string in /home2/lajmeal/public_html/wp-content/themes/jnews/lib/theme-helper.php:1007 Stack trace: #0 /home2/lajmeal/public_html/wp-content/themes/jnews/lib/theme-helper.php(1007): sprintf(’% ’, ‘2 days’) #1 /home2/lajmeal/public_html/wp-content/themes/jnews/class/Module/ModuleViewAbstract.php(341): jnews_ago_time(‘2 days’) #2 /home2/lajmeal/public_html/wp-content/themes/jnews/class/Module/Element/Element_Newsticker_View.php(14): JNews\Module\ModuleViewAbstract->format_date(Object(WP_Post)) #3 /home2/lajmeal/public_html/wp-content/themes/jnews/class/Module/Element/Element_Newsticker_View.php(55): JNews\Module\Element\Element_Newsticker_View->render_item(Object(WP_Post), 0) #4 /home2/lajmeal/public_html/wp-content/themes/jnews/class/Module/ModuleViewAbstract.php(165): JNews\Module\Element\Element_Newsticker_View->render_module(Array, ‘jeg_col_2o3’) #5 /home2/lajmeal/public_html/wp-content/themes/jnews/class/Module/ModuleManager.php(442): JNews\Module\ModuleViewAbstract->build_module(Array, ’’) #6 /home2/lajmeal/public_html/wp-includes/shortcodes.php(434): JNews\Module\ModuleManager->JNews\Module\{closure}(Array, ’’, ‘jnews_element_n…’) #7 [internal function]: do_shortcode_tag(Array) #8 /home2/lajmeal/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(’/\\[(\\[?)(jnews_…’, ‘do_shortcode_ta…’, ‘[jnews_element_…’) #9 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(318): do_shortcode(‘[jnews_element_…’) #10 /home2/lajmeal/public_html/wp-content/themes/jnews/vc_templates/vc_column.php(69): wpb_js_remove_wpautop(‘[jnews_element_…’) #11 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(448): require(’/home2/lajmeal/...’) #12 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(421): WPBakeryShortCode->loadTemplate(Array, ‘[jnews_element_…’) #13 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(543): WPBakeryShortCode->content(Array, ‘[jnews_element_…’) #14 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1372): WPBakeryShortCode->output(Array, ‘[jnews_element_…’) #15 /home2/lajmeal/public_html/wp-includes/shortcodes.php(434): vc_do_shortcode(Array, ‘[jnews_element_…’, ‘vc_column’) #16 [internal function]: do_shortcode_tag(Array) #17 /home2/lajmeal/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(’/\\[(\\[?)(jnews_…’, ‘do_shortcode_ta…’, ‘[vc_column widt…’) #18 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(318): do_shortcode(‘[vc_column widt…’) #19 /home2/lajmeal/public_html/wp-content/themes/jnews/vc_templates/vc_row.php(300): wpb_js_remove_wpautop(‘[vc_column widt…’) #20 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(448): require(’/home2/lajmeal/...’) #21 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(40): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column widt…’) #22 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(543): WPBakeryShortCode_Vc_Row->content(Array, ‘[vc_column widt…’) #23 /home2/lajmeal/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1372): WPBakeryShortCode->output(Array, ‘[vc_column widt…’) #24 /home2/lajmeal/public_html/wp-includes/shortcodes.php(434): vc_do_shortcode(Array, ‘[vc_column widt…’, ‘vc_row’) #25 [internal function]: do_shortcode_tag(Array) #26 /home2/lajmeal/public_html/wp-includes/shortcodes.php(273): preg_replace_callback(’/\\[(\\[?)(jnews_…’, ‘do_shortcode_ta…’, ‘
[vc_row">vc_row
[vc_…’) #28 /home2/lajmeal/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘vc_row[vc_col…’) #30 /home2/lajmeal/public_html/wp-content/themes/jnews/template-builder.php(18): the_content() #31 /home2/lajmeal/public_html/wp-includes/template-loader.php(106): include(’/home2/lajmeal/...’) #32 /home2/lajmeal/public_html/wp-blog-header.php(19): require_once(’/home2/lajmeal/...’) #33 /home2/lajmeal/public_html/index.php(17): require(’/home2/lajmeal/...’) #34 {main} thrown in /home2/lajmeal/public_html/wp-content/themes/jnews/lib/theme-helper.php on line 1007
Hi isaf,
thanks for reaching out to us, from the error log that you provided the problem seems related to the date format settings, please make sure you are using the correct date format on Dashboard > Settings > general > date format
please also make sure that you are using the latest version of WordPress and the JNews theme, please also try to disable third-party plugins that have not been related to JNews for a while
if the problem still persists, please contact us through the link below, we may need to check the issue directly in your site
https://themeforest.net/user/jegtheme#messageThank you
I am using latest version of WordPress, jnews theme, plugins. Changed the date format and again have same issue. Tried also to disable and the plugins and then contacted you through PM and my issue still was not resolved. 
Hello, I have a question. is there a compatible plugin which I can use to connect imdb for boxoffice records? guide me please Thanks
Hi ellenm24,
Thanks for reaching out to us, sorry unfortunately at this point we don’t have a feature to connect with IMDb and we haven’t tested any third-party plugins for this purpose yet
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
hello, i created a custom post style and i want to show all posts of a category with that specific custom post style automaticlly
Hi gpbwweb,
thanks for reaching out to us, for a custom post template we only have options to apply the custom post template to all the posts or apply it to specific posts one by one, but unfortunately at this point, we don’t have options to apply a custom post template to a specific category posts
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
Do you have an approximate date for the next demo release? You haven’t released a new demo in a long time, and I am really looking forward to it!
Hi ranukadev,
Thank you for reaching out and for your interest in our upcoming demo! We’re currently working on creating new demo. However, we can’t provide a specific release date just yet. We appreciate your patience and enthusiasm
Thank you
A couple of Pre Sales questions:
1. Does it have import functionality from youtube? OR Any recommened plugin to import videos from youtube?
2. I would like to disable upload option for users, is that possible.
3. Comment moderation is auto detecting abusive words?
4. For monetization, can i add short 10 second ads within the video?
5. I see that it embeds the YouTube player, does the theme comes with its own player or any recommendation for video player?
6. Does the video theme has its own Like, dislike and share options or they also come through Youtube?
7. Is it possible to create sub categories?
8. Any documentation related to JNews+ Video?
9. Does it include a mobile app ?
Thanks
Hi hammadahmad1,
for YouTube, if you want to create a post from a YouTube video, you can copy the YouTube video URL to JNews post meta, to create a video post, below is an example of how our theme displays video posts from YouTube
to limit access such as uploading posts you can use the wp user role editor plugin
for the video player, we are using WordPress default video player and for the embedded YouTube video we are using iframe
for the ads, we have several ad slot options that can be used to add the ads to posts, but unfortunately, we don’t have a feature to add the ads within the video
yes our theme has our own likes, dislikes, and shared feature
you can create primary categories with a theme and then you can assign other categories to the same posts as subcategories
below is the documentation for our video feature
sorry, unfortunately at this point, we don’t have a feature to detect abusive words and mobile apps, you may need to use a third plugin for this
Thank you
dude what is happening to this theme ? almost all of the themes versions are showing so many bugs man , esport theme , the city news and that android news . this used to be such nice theme. and why is everything so slow , is it because of all the plugins that gets added with installing the themes, dude why are there 20 plugins and so many i wont even need .
Hi accpracc1,
thanks for reaching out to us, Could you let us know more about the specific bugs you’re encountering? We’ve tested the eSport, City News, and Android demos on our end, and they’re running as expected. If you’re facing any issues, it might help to clear your site’s cache if you’re using a caching plugin or a CDN, please also try disabling third-party plugins that have not been related to JNews for a while
Regarding the plugins, we separate different features into individual plugins to offer more flexibility and enhance performance. This approach allows you to only activate the plugins you need for your site. By only enabling the necessary plugins, you can achieve better performance and tailor the theme’s functionality to suit your needs.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Thankyou for reaching out , about the esports theme, when i load the web stories it loads very slow and after i close it , the close icon and “(1/15 )” stays on the page after closing.
regarding this please try to check your browser console error log,
visit your site > right-click on your browser > inspect > select the console tab
after the console tab opens, please try to click the web store and then close it, please check if there are any errors in the console, if there are errors, please try deactivating third-party plugins and try to clear the cache of your site from the plugin cache or CDN caching
if the problem still persists, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Thank you
Hello. when i install demo “Local News”, it was scroll horizontal in my PC. in main demo this happens also. But other demo have not any problem. u can see: https://jnews.io/localnews/ how i can solve this. thanks
Hi Morvar,
thanks for reaching out to us, could you please provide a screenshot or video? we’ve checked the local news demo but we can’t find the horizontal scroll that you mention
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
we’ve checked the local news demo at screen resolution 3200*1800 and the responsive still working
Local News Demo on 3200X1800 Resolution
to troubleshoot the issue, please try to disable third-party plugins that are not related to JNews for a while to see if there are any plugin conflicts or not, please also try to clear cache from caching plugin or CDN caching if you are using one
if the problem still persists, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
if your support license expires, please try to extend or renew your support license.
Thank you
Is there a comparison system?
Hi unitedonweb,
thanks for reaching out to us, for the comparison system are you referring to making a comparison table? if so it can be achieved using a WordPress block table, below is an example of the comparison table
if you have any other questions don’t hesitate to reach us
Thank you
Hello, social icon on widget hasn’t WhatsApp icon, please check.
Hi lyzch,
we have a WhatsApp icon in the social icon, you can add a WhatsApp icon by choosing Whatsapp in the social icon dropdown
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
I didn’t see. Can you check again? I mean “Jnews – Social Widget” on Appearance > Widgets, not on Customize Style.
Thank you for reaching out regarding the missing WhatsApp icon in the social widget. We have checked the widget under Appearance > Widgets and confirmed that the WhatsApp icon is currently unavailable. We apologize for any inconvenience this may have caused.
We appreciate you bringing this to our attention, and we’ll ensure a fix is included in the next update.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Hello. There is a tremendous drop in visits to my website through Google Discover. This decline coincides with its last update. Could it be that they touched something in the jnews template code? Thank you.
Hi DeDvdes,
A sudden drop in visits, especially through Google Discover, can indeed be concerning, but it’s typically related to visibility adjustments rather than theme changes. Here are some steps you can try to help troubleshoot and potentially restore your traffic:
Google Search Console: First, please check for any visibility issues or errors in Google Search Console, as this can provide insights into any indexing or discoverability issues.
Disable Third-Party Plugins: Temporarily disable any third-party plugins not directly associated with the JNews theme to rule out conflicts that could be affecting visibility.
Clear Cache: Clear both your website’s cache (if you use a caching plugin) and CDN caching if you are using one. Sometimes, cache-related issues can impact performance and site visibility.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Hii, has Jnews been tested with ninja forms ?
Hi HoracioStjeward,
Thank you for reaching out. While JNews has not been specifically tested with Ninja Forms, some of our users are using Ninja Forms, you are welcome to try using the plugin with the theme. Please note that the compatibility may depend on the specific features and configurations
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Thank you it works fine,
Hello, where can I turn on Breaking News on Jnews theme?
I mean Newsticker
Hi lyzch,
Thanks for reaching out to us, to use newsticker you can edit the page where you want to add the newsticker in WP Bakery or Elementor and you can find the JNews – Newsticker module
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
What paywall features are available with the JNews theme by default?
What do you need to be able to use Stripe?
Do you have to purchase WooCommerce Subscriptions to use the paywall features?
If you do have to purchase WooCommerce Subscriptions, what added benefit is there to have WooCommerce Subscriptions?
Thanks for your help with these questions.
Hi gim01,
Thanks for reaching out to us, yes paywall is JNews built in feature, you can check the feature that our paywall offers in the link below
to set up Stripe you need the stripe publishable key and stripe secret key which you can obtain from the Stripe website, to set up Stripe for a paywall you can check our documentation below
if you want to use Stripe or Paypal for our Paywall, you don’t need to subscribe to woo-commerce subscriptions
if you want to integrate a payment gateway that Woocommerce subscription offers in this List, you can consider to subscribe to Woocommerce subscription
Thank you
Hi there.
Thank you for the quick reply!
I’m still a bit confused because your JNews Paywall Documentation says this
“4.2.3. Simple Subscription ( WooCommerce Subscriptions ) product :
You need to check JNews Post Subscribe option then set the product Subscription Price and Billing Time”
Does this mean you must have “WooCommerce Subscriptions” installed to be able to have a “Simple Subscription?
for the simple subscription, you don’t need to have a Woocommerce Subscription, you can choose Stripe or PayPal for the payment
Thank you
An actual user posted this in a review: “this is really not fully compatible with elementor, to customise colours you have to go to support to get them to write you CSS and it is just not very use friendly.” Is that true?
Hi JEdw411,
Thanks for reaching us, we would like to clarify that our theme is fully compatible with Elementor, and we even provide demo content specifically for Elementor users. Additionally, our theme includes a wide range of modules and elements designed for Elementor, offering extensive customization options to meet most design needs.
That said, we understand that each project can have unique requirements. In some cases, users may require additional customizations that go beyond the built-in options, and for those specific cases, our support team is happy to assist with custom CSS if needed.
you can check the elements and options that we provide for Elementor in our sandbox in the link below
if you have other questions don’t hesitate to reach us
Thank you
Thank you for the response. I’ve tried your sandbox several times – unfortunately, it doesn’t work.
if the problem stil persists, please try to open the sandbox using incognito mode
Thank you
I have 2 websites with 2 different licenses. I updated to 11.6.4 and now when I Create, Save, Update a post/page it takes about 2-5 minutes to load! I ‘ve made the mistake to update the 2nd one also to 11.6.4 (from 11.6.3) and I ‘m facing the same problem on the 2nd website. I changed PHP from 8.0 to 8.2… nothing changed. When I disable JNews Essential plugin it loads a bit faster. When I select another theme (i.e. Twenty Twenty-Four) everything goes super speedy. What happened here?
Hi akisp,
Thank you for reaching out to us. Typically, the post editor should not take this long to load. To help troubleshoot the issue, please temporarily disable any third-party plugins not related to JNews and check if there is a plugin conflict.
If the problem persists, kindly reach out to us through the link below, and please include the latest error log from your site in your message:
https://themeforest.net/user/jegtheme#messageThank you
The built-in recipe module isn’t robust or powerful enough. It doesn’t allow for doubling output size, calculations or conversions like the more powerful stand-alone WP recipe plugins do. Does JNews fully integrate and support any of these superior WP Recipe plugins?
Hi JEdw411,
Thanks for reaching us, You are welcome to try third-party WP recipe plugins to enhance these functionalities. However, please note that the compatibility may depend on the specific plugin you choose
Thank you
Hello Jeg team,
I have questions:
1. When you add more new functions? Like instant news post, like / dislike buttons for posts like Foxiz theme. 2. Please add function – rounded photo corners (enable/disable) 3. Add funcion “Just for you” – show some articles by visitors browse history 4. Add table of contents like Foxiz.
Hi zinlt,
Thanks for reaching us and we really appreciate your feedback, currently, we already have like and dislike features and also a table of content.
below is the documentation for the like dislike feature.
for the table of contents, you can use the feature by activating JNews – Post-Split Plugin below is the demo of the table of contents, please try to scroll down the page and then on the top left corner the table of content will appear.
to use the post-split plugin, please check the documentation below.
jnews post split documentation
for the rounded corners, it can be done by using additional CSS code, our support team can help you with the code.
we will add an option to make the rounded corners and article recommendations based on user browsing the history to our feature request list, but unfortunately, we can’t promise it will be available soon
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below.
if your support license expires, please try to extend or renew your support license.
Thank you
I’m trying to use the forum support, but Wordfence isn’t letting me. HTTP response code 403 – I tried using Chrome and Edge. So I’ll send it here.
Google website indexing error
I have an error when indexing my website on Google, and the page speed page shows the following error: Browser Compatibility Correctly sets charset Error! A character encoding declaration is required. It can be done with a <meta> tag in the first 1,024 bytes of the HTML or in the Content-Type HTTP response header. Learn more about declaring character encoding .
I made changes to the htaccess file and wp-config.php as suggested in forums, but it didn’t work.
I will send a link to the images of the files and the error.
Thank you and I look forward to your help.
Hi lepinski,
Thanks for reaching us, to troubleshoot the issue please try to check, if the meta tag below appears in your site’s HTML headers
<meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8”>
you can check it by visiting your site, right click >View page source > and then search for the html tag above
please also try to disable some third-party plugins that are not related to JNews for a while to check if there are any plugin conflicts or not, if you are using any caching plugin or CDN caching please try to clear it
if the problem still persists, please try to open a new support ticket on our forum. we may need to check the issue directly on your website
try to log in to our support forum using the Envato account that you use to buy Jnews, if you still can’t log in to our support forum please try to contact us through the link below
https://themeforest.net/user/jegtheme#messageThank you
