315 comments found.
Would I be able to edit TV show single template and add a portrait poster on the left like on your movie single template? For instance, just like on Tubui.com.
Hi,
Yes, you can absolutely customize it to your requirements. You need to have a little knowledge about using Elemntor, you can refer to the document. Because this is a modification to suit the specific business, you should do it yourself, it is beyond the scope of support.
Any issue related to theme feature. Please let us know.
Regards, the JWSThemes team
Thank you, Yes I’m very knowledgeable with Elementor free and Pro. So I can customize the templates with the video player?
I’m building a site for classic movies and Tv shows and want to create tv show page like this: https://tubitv.com/series/300009969/petticoat-junction Your movie page looks sort of like it but want to do the same with tv shows.
Hi,
You can use all pages of demo after using 1-Click. Some customizations are different from live site, please do it yourself or hire a team. Besides, you can add more sections if you want.
You can experience here before making a purchase decision: Please use this account as Platinum Plan to experience more features.
Demo URL: https://streamvid.jwsuperthemes.com/ Account login: Username: emily Password: user@1234
Regards, the JWSThemes team
Hello, congratulations on the excellent template, I’m very interested. The only thing I find missing within the project is the ability to add videos to a calendar, to organize the videos for the month, so to speak. I see that this feature isn’t included, and I would like to know if you could implement it and what the cost would be. Cheers.
Hi,
If you need to personalize the service. Please provide details about your requirements to our contact form, including a sample link or some screenshots. We will thoroughly evaluate and notify you.
Our customers’ satisfaction is one of our top priorities. It motivates us to provide the best solution for our customers’ WordPress websites. Your success is the best advertisement we have.
Save your time & try our customization service: https://jwsuperthemes.com
Regards, the JWSThemes team
File Permission Issues We were unable to modify required files. Please ensure that /home/admin2/web/domain.com/public_html/wp-content//uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..
how to fix this error my upload folder have 0777 permission but error showing 2 // before upload folder if u check url … i think thats why its not reading it can u please tell me how to fix this (/wp-content//uploads/)
Hi,
This is problem of hosting. You can contact to support hosting (chat or call) and request to fix permission of folder and files. These should 755 for folder and 644 for files on your host.
You also can change via Cpanel here: https://cpanel.net/blog/tips-and-tricks/how-to-assign-permissions-to-files-and-folders-in-cpanel/
Regards, the JWSThemes team
Hello, I had a theme translated into Georgian language, but after some update it only shows the English version, meaning it essentially cannot recognize the translated file (PO). In contrast, the JWS Streamvid plugin translation works well.
For theme translation, I tried the loco translate plugin, as well as manually uploading to the language folder, but it’s not working.
If I’m not mistaken, this problem appeared two updates ago, before which it was working normally.
Hi,
Please use the contact form on the right-bottom part of our profile and send WordPress admin to us. We also inform you that we will not respond to support questions posted in the comments section.
Because your support is expired. So, you can’t open a new ticket via Support Center. We will check and let you know the cause.
Regards, the JWSThemes team
I have a pre-sales question. In the text demo provided, it’s unclear whether the videos can be viewed in landscape mode on a phone. When you press the button to enlarge, the video expands vertically, not horizontally. Is this possible?
Hi,
Yes, it’s possible. If you need to assist. Please open the ticket to our support center after buying. Our team will check and gudie to you.
Regards, the JWSThemes team
Hi, I’m interested in purchasing the theme, but I have a few questions.
Is it impossible to automatically import ALL films/series/animes from TMDB? And when something new is launched, is it possible for it to be automatically imported into the website? Without the need for me to manually do the import.
I have an API that returns the player for movies based on the TMDB ID, is it possible to do this integration?
Also, i have more than 100k of movies and shows, so i need it completely automatic, without needing to go to series post and import episodes and cast manually
Hi,
Importing Movies and TV Shows in StreamVid Theme with custom filter. You can view here: https://www.youtube.com/watch?v=-U8tL6MxG0Q&list=PLBuSeip6M6GlakHJOOi_z0i0SwBIGQu4i&index=2
If you have an API that returns the player for movies based on the TMDB ID, is it possible to do this integration. Yes, this is customize service. You should do if by yourself or hire a team.
Regards, the JWSthemes team
Your team could do this custom service? Also, do you have a better way to contact you? Like Discord, Telegram…
Hi,
We specialize in WordPress customization and can modify your current WordPress theme or plugin, as well as customize almost anything for a reasonable price.
We also develop customer-specific features for WordPress by writing custom code, themes, or plugins.
Our customers’ satisfaction is one of our top priorities. It motivates us to provide the best solution for our customers’ WordPress websites. Your success is the best advertisement we have.
Save your time & try our customization service: https://jwsuperthemes.com/our-services
Please let me know details with demo link or similar UI if you have. We will review carefully and let you know.
Regards, the JWSThemes team
i sent a message with more info
how to get update plugin
The current theme is at version 6.1.0, but the plugin “Jws Streamvid” is only at version 3.9. Please update the plugin Jws Streamvid to at least version 4.0.
Hi,
How to get update plugin: https://www.youtube.com/watch?v=WhAHwvRK8uM
Please deactivate Jws Streamvid plugin, delete and install it again.
Regards, the JWSThemes team
i have follow these steps and reinstall it but after reinstall, its again install same Version 3.9. i think you did not update the plugin files from backend
Hi,
Please clear the cache of host and your browsers. By default it will require install. So, if you have deleted it then it should show an option to install new like in the video.
Regards, the JWSThemes team
sir i have follow these steps and reinstall it but after reinstall, its again install same Version 3.9. i think you did not update the plugin files from backend
Hi,
Please download new version and install Jws Streamvid version 4.0. V6.1.0 – 09, Dec 2024- Updated Jws Streamvid plugin to 4.0. Unzip package: ..\plugins\jws-streamvid.zip
- Added package options for episodes and TV shows.
- Added layout for episodes.
- Added option for registration form.
- Added option for Elementor package widgets. Please deactivate Jws Streamvid plugin, delete and install new version of plugin from streamvid-streaming-video-wordpress-theme\plugins\jws-streamvid.zip (Unzip first).
Regards, the JWSThemes team
thank you i have update it. 1 more question what u mean about the package option. where we found it and what it is for ? can u please send a screen short or explain about it thankyou
Hi,
Please go to download section here https://themeforest.net/downloads and download all package of StreamVid theme. Then Unzip first. You will see a folder name “plugins” : https://prnt.sc/hrJ5mk4lRnb4
Please add new and install Jws Streamvid plugin to 4.0. Path package: ..\plugins\jws-streamvid.zip
Regards, the JWSThemes team
Is this theme depending on plugin “Advanced Custom Fields PRO”?
Great looking theme. Unfortunately my support ended and I m having an issue on the membership checkout page, more precisely the input text (card number, cvv etc) are unreadable, having the same dark color as the background and there does not seem to be an option to change in the css. Could it have smth to do with Outdated Page Templates in PMPRO ?
Hi,
Please renew support and let me know the details of the CSS error, take a picture and send it via support center.
We need to know the exact version you are using, there are many reasons for CSS errors, customizing and styling CSS also affects CSS.
Regards, the JWSThemes team
any discount offer for black friday
Hi,
We do not have any discounts available for Black Friday. Purchase now and receive FREE installation! For each purchase, customers will get free installation service one time. We always try and make the best effort to bring good functional experience and after-sales service.
Regards, the JWSThemes team
Hello, I have a YouTube channel and would like to know if your theme has a way to prevent Suggested Videos from showing when you pause a video and prevent Suggested videos from showing at the end of a video.
Hi,
You can’t prevent Suggested Videos from showing when you pause a video and prevent Suggested videos from showing at the end of a video. Because it’s a default feature of YouTube.
Regards, the JWSThemes team
Okay Thank you.
Purchase code is incorrect. alol time and process for activate code is really stupid
Hi,
Sorry for the unpleasant experience using StreamVid.
How to find purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
How to create a envato token: https://build.envato.com/create-token/
If you have other problems. Please contact us via support center.
All assistance will be provided through our Support Center.
Customer service is very important to us, so on weekdays we promise to respond to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, the JWSThemes team
Does RevSlider have a template to import or do we need even install the plugin?
Hi,
If you need to use the Revslider WordPress plugin. You can buy, install, and create new templates. The Revslider plugin is not integrated into StreamVid. So there is no template demo.
Regards, The JWSThemes team
For me, at least after tge wp 6.7 update string translations using loco translate no longer work. Can you check? Thank you.
Hi,
This is a 3rd party plugin issue, please refer to the communities using that plugin.
If there are compatibility issues with WordPress 6.7, we believe the plugin author will fix it soon.
Regards, the JWSThemes team
And my second question is: dose theme has player? Can i set multiple link for a movie?
Hi,
Yes, the theme has player. You can set multiple link for a movie.
Regards, the JWSThemes team
Thanks for your guidance, Dose the theme has option to import movies and tv shows from tmdb or imdb?
Oh yes it has, i see your tmdb importer video
Hi I want to create a free movie website without subscription, but show ads before the video or movie and between the website like banner ads and …
Can i do it with this theme?
Hi,
Yes, you can show ads before the video or movie and between the website like banner ads and …This is customize service.
Regards, the JWSThemes team
Good morning, is it possible for this theme to work with Smart TVs? I’m interested in making it compatible with Smart TVs.
Hi,
Please follow your ticket and let us know all your troubles.
All assistance will be provided through our Support Center.
Customer service is very important to us, so on weekdays we promise to respond to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, the JWSThemes team
Hello. I tried to install the demo data, but I always get the same error: “the execution failed. please check error.log”.
At first it takes some time and installation seem to work, but then this message always appears. And I can’t even install it manually since I can’t find the needed files. All I have in my sample data folder is sample.xml file and redux.json. No ”.dat” file or files for widget import. So importing won’t work as well.
Can you help me out with this? I don’t know whats wrong and I don’t find any error log.
Hi,
We noticed the current max execution time is low. You can tell the support host to increase it to 120 and try again. If it still doesn’t work, please open a ticket.
All assistance will be provided through our Support Center.
Customer service is very important to us, so on weekdays we promise to respond to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, the JWSThemes teamHi,
I can’t connect in my support account since I have extended with envato.
Hi,
Please let us know your username on support center or your ticket number. We will check and assist you.
Regards, the JWSThemes team
Ticket #3750100 username: bdhcollective
Hi,
Closed ticket #3750100. You can open new ticket and follow your ticket.
Regards, the JWSThemes team
I have send the ticket.
Hi,
Please follow your ticket. We will check and assist you.
All assistance will be provided through our Support Center.
Customer service is very important to us, so on weekdays we promise to respond to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, the JWSThemes team
Hi there. Looking at your theme, and it might be the solution im looking for. I have a few pre-sale questions tho.
Do i need Paid Membership Pro (or any other membership plugin), or is a membership feature an integrated part of the theme itself (if i dont want to charge the end user money)?
Is embedded videos supported by Google Cast / Airplay or is it only locally stored videos and YouTube?
Looking forward to your answer.
Best regards, Dennis
Hi Dennis,
Do i need Paid Membership Pro (or any other membership plugin), or is a membership feature an integrated part of the theme itself (if i dont want to charge the end user money)? Paid Membership Pro, we use this plugin if we turn off the plugin then we don’t charge users for watching videos.
Is embedded videos supported by Google Cast / Airplay or is it only locally stored videos and YouTube? If using the default player of streamvid, does it support Google Cast / Airplay If using embedded iframe of another website, it depends on whether that website supports Google Cast / Airplay or not.
Regards, the JWSThemes team
Thats excellent!
So as i understand it. User profiles are still active, with all features, except paid plans, even if PMS is not installed?
Another thing, is there a option to add custom fields on the movie single page templates?
Regards, Dennis.
I found out how PMS works, so you dont have to answer that.
I do need to know if i can add some extra fields on the single-page of movies, since i need to add some links and common creations information.
Regards, Dennis
Hi Dennis,
If you need to add some extra fields on the single-page of movies, since you need to add some links and common creations information. You should hire someone to do it for you, this is customize code. It is beyond our scope of support. so we need to explain it clearly to you.
Regards, the JWSThemes team
