Cannot edit any page anymore, get spinning circle. Tried everything I could think of; disabled all plugins, enabled safe mode, set higher memory, etc. etc. etc. I also could not update the JetElements plugin anymore? It appears as if this issue has begun after the last update of JupiterX?

Good morning,

Today again, I can’t update the jet plugins in “Maintenance” -> Plugins. Is there an issue with this plugins?

Please, don’t tell me to request a ticket for this. It seems to me that this is a problem that has already been noted in the past.

In any case, thank you very much for your support which I have mostly been very satisfied with

I have been using the JupiterX Theme for a while now, and I must say it’s one of the most versatile and powerful WordPress themes I’ve ever worked with. The theme offers a stunning design, a vast array of pre-built templates, and endless customization options that make it easy to create anything from a simple blog to a highly complex website.

One of the standout features for me is its seamless integration with Elementor Pro, which allows for an incredibly smooth page-building experience. The modular flexibility of the theme is unmatched, enabling me to concept and design pages in hours instead of days.

One of the most important things for our agency and our clients is sustainability. We desire that the technologies we use stay with us by evolving.

We have used different themes in the past, but most of them either failed to keep up with the technology or failed to meet expectations. As a result, they were withdrawn from the market. For us, that meant throwing away the investment and starting all over again. We call this an unsustainable business model – a waste of money and time.

Since 2015, we have been using JupiterX for 10 years. JupiterX is an extraordinary masterpiece that is compatible with all our business plans, has infinite design flexibility and meets all our design expectations.

It is a pleasure to know that we have state-of-the-art technology and a stylish tool that is constantly updated.

Best, Marissa Mayer, Media Group International

I bought this theme several years ago and today I want to install it but it doesn’t work. I have a message stating that registering the purchase code is not working. I can’t use the theme I purchased! Please tell me what to do to unblock the situation so that I can use my purchase.

best theme app and framework ! highly recommended for professional website production

Hello,

I am using a page with elementor to show all posts on that page, I am using the Advanced Posts module with General Layout: Grid.

This show the excerpt in posts in grid but only show text of the excerpt. There are some ways to show an image in the excerpt?

I have tried but it seems that Raven sanitizes the excerpt and does not render the html of the excerpt. I have tried installing some plugins like Advanced excerpt and Advanced Post Excerpt but it doesn’t work.

Also modifying the file: wp-content/plugins/jupiterx-core/includes/extensions/raven/includes/core/dynamic-tags/tags/post/post/post-exceprt.php

So it doesn’t sanitize but it still doesn’t work.

Could you give me some guidance on how to get the excerpt to render the HTML so I can display an image of an icon in the exceprt in each post?

Thanks. Regards.

Hi. I bought this theme a few years ago when it first came out. Each time I attempted to use it I would always ending up changing to another theme due to its bugs.

Presently I am trying to use it again and facing an issue with the page width. I created a page using Elementor’s Full Width Canvas. The containers are also Full Width and I increased the website width.

At first everything was great as I added a few of your blocks the page is no longer Full Width. I deleted the blocks, cleared cache and the page is still not Full Width. Can I get some help. I know I don’t have support but I first would like to know I can at least create a Basic page without issue. Thanks

im not able to activate the theme. its not accepting my license. please assist. or facilitate the refund. thanks

I have read that updating the Jet Plugins is problematic. So, before purchasing the theme, I would need to know if their licence is included with the theme or if it must be purchased separately directly from Crocoblock (JetElements For Elementor, JetEngine, JetMenu, JetTabs For Elementor, JetTricks). I await your reply; thank you.

Jet Plugins from Crocoblock does not update, like many times before. Why is it again and again a problem? I know these Croco Guys are complicated nerds…

I liked the theme and want to buy it. Are there any upcoming offers or discounts?

Before I buy: Are the demos installable?

One quick purchase question. Does this theme support quick integration with any payment gateways, and which ones? Thanks

Hello, The plugins JetEngine (3.5.6 instead of 3.6.0.1) and JetSmartFilters (3.5.6 instead of 3.5.8) can no longer be updated when I click on update extensions. When I click on maintenance to update the plugins, I get the error: There is a problem in fetching the updates from API. Please check Site Health to fix possible issues. If the issue persists, please contact support. (undefined). My host has set up IP restrictions for security; Can you tell me which IP addresses or domains to authorize in order to update these plugins? Thank you

Please can you tell me why form submissions is not implemented like it is in Elementor Pro?

Is that the best practice or what?

Is it for better performance or what?

I am unable tp login to website with the login details provided in the email after sale to make a support ticket. I am unable to download any template for use in JupiterX. I am met with “There is a problem downloading the template.” This theme so far, is not as easy as it has been advertised.

Will you be integrating Bluesky into social media icons?

Hey guys, do you recommend php 8.3 over php 8.2 ? I can only see details related to php 8.2 in the theme changelog. Thanks !

The reported bugs are still there! But how to solve the problems by ignoring them?