38272 comments found.
hi,
Adding a phone number to the main menu is not working, I am able to add it but when you hover over it on desktop and mobile, it is not clickable. Click to call does not work.
Here is the code I use
<a href="tel:+1234567890">Call Us</a>
Can you please provide a fix?
Thanks
Hey toolbox101,
Are you adding that via custom HTML, or through a standard WordPress menu item? Since there are no known issues with phone links, we would need to see the website URL in order to assist.
Thanks in advance
Menu item, using custom URL. here is the link https://42j.78a.myftpupload.com/
it does not work both on desktop and mobile
Since you’re using a regular WP menu item, can you confirm that you’re adding only tel:+1234567890 to the custom URL in your menu item? If you try to add the full HTML anchor tag, as shown in your initial comment, it wouldn’t work.
Hi, sorry I did not fully understand your reply. So what is the solution here if that code won’t work?
What should i put there?
Hey toolbox101,
You do not need to enter any HTML code in your URL field. You can simply use the phone number along with the tel: prefix
tel:+1234567890
Kind regards
Hi Salient Team,
I hope you’re doing well. Let me start by wishing you a happy new year 2025!
I’m reaching out regarding two questions:
Mobile Layout Issue I’d like to display two elements on mobile devices, but every time I configure the row and column settings, it doesn’t work as expected. For example, I want a “Previous” button on the left side and a “Next” button on the right side, both aligned on the same line. However, with my current settings, the buttons overlap. Could you please share some tips or the correct configuration to achieve this?
Text Size on Mobile I’ve noticed an issue with the text size of my blog articles on mobile devices. The body text appears smaller compared to other pages, even though the settings seem to be identical. I’m not sure where to manage or fix this discrepancy.
Thanks so much for your help!
Best regards, Alex
Hey Alex, Happy New Year as well!
We would need to take a look at your website URL to assist you with this. Could you kindly provide the URL?
Cheers
Hi team, Sorry for missing that. Of course. You can take a look here : -> For the blog issue : https://palantis.fr/pourquoi-il-est-important-de-deposer-votre-marque/
No worries, Alex!
1. Could you also provide a URL where the mobile previous/next button issue can be observed? From browsing your site, I found a row with similar content hidden in your single portfolio templates. It looks like the text wouldn’t have enough room to fit next to each other on a phone with the font size set to 5vw. The font size would need to be reduced to allow it to fit.
2. You can inherit the body’s responsive sizing directly if you remove your settings for the “Blog Single Post Content” field in the Salient options > Typography > Salient Elements/Areas. When a size is specified for that field, a cap of 18px is automatically applied to the font size for mobile devices.
Kind regards
Hi Salient Team,
1) The example I mentioned (previous and next buttons) illustrates my issue. I’m unable to align two elements side by side on a mobile device without them overlapping. It was just an example, but you can see this phenomena at this page https://palantis.fr/projets/adrasys/ At the end of pictures, after ce case (previous and next button).
2) Regarding the other point, the issue is now resolved.
Thank you so much for your help!
Best regards,
Hey Alex,
On that page, I see two rows of ‘previous/next’ text. The top row does not have a mobile column width specified to display horizontally, so the columns are stacking vertically. The second instance is set to display as 1/2 + 1/2 on mobile, and they are rendering next to each other: https://ibb.co/FH02b3b
If you’re certain that the top row already has both columns defined to display as 1/2 on the mobile viewport via the responsive options tab, kindly open a ticket on the support forum in regards so that we can follow up.
Thanks in advance
Hi,
Thank you so much for your reply. I’ve run some tests to find the best configuration, but I’m not sure I fully understand how the mobile row settings work. Do you have detailed documentation that explains this in depth?
If not, I’ll continue testing with this configuration to find the perfect settings for mobile.
Best regards, and thank you again for your help. Have a great day! Alex
Hey Alex,
The documentation linked in my previous comment is the main source regarding those options. If you would like further assistance with that, feel free to open a ticket and we’ll follow up further 
Hi Salient Team, I forgot to answer you. I’m sorry. Thanks a lot for your reply. It’s ok for mobile row display I found a solution thanks to you.
Could you please help me on the second topic :
Text Size on Mobile I’ve noticed an issue with the text size of my blog articles on mobile devices. The body text appears smaller compared to other pages, even though the settings seem to be identical. I’m not sure where to manage or fix this discrepancy.
Thanks a lot for your help. Have a great day. Best regards.
Alexis
Hey Alexis, no worries!
You just need to unassign (empty) the values currently set for the “Blog Single Post Content” field in the Salient options > Typography > Salient Elements/Areas. Once that is empty, you post will inherit from the global Body font: https://ibb.co/Dft44rK7
Kind regards
Thanks a lot for your very strong support. Have a good day. Best regards.
Alex
You’re welcome, Alex 
Hey Phil, hope u doing good. On the site https://www.eisbachfit.com/coaches/ i see a little line on the checkmarks in the fancy list just on the first coach. You know whats happening there?
Second on a flickity image gallery i can have a hover option and it sais “DRAG”. Can i change that word any way?
Best Andi
Hey Andi,
1. It looks like there’s an extra class name getting applied to your list items which should not be there by default. Did you possibly copy the list items from another location which could have excess HTML attributes? You can correct the problem immediately from your end by You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.nectar-fancy-ul ul li .icon-salient-thin-line:before {
content: none;
}
Kind regards
2. There’s no option for adding a custom string to that indicator option as of now, but I’ve noted the idea on the wishlist.
Kind regards
When using a row with two or more columns how can I set my image to be responsive so that it’s the same height as the other column with content inside it? Here’s an example of what I mean https://staging3.jamescarveronline.com/test/
Hey JayCarver, instead of using an image element, you can set a background image on the sibling column to automatically adjust its aspect ratio based on the height of the other columns. For mobile devices, you can control the column’s height by adding a divider to the column and specifying the height for those viewports.
Hi—that’s what I tried to do and nothing shows up. I even check the “Scale Background Image To Column” and nothing shows up. On the second row you’ll see where it’s just a blank space in the right column where I used a background image for that column instead of an image element.
Hey JayCarver, can you ensure that you also have the “Equal Height Columns” option enabled in the parent row element?
on the layered demo portfolio section the “explore more work” how do you change the wording for that? thanks!
Hey brianfreeman,
The area is created through a Global Section. You can read more about how to use those in the documentation located here: https://themenectar.com/docs/salient/page-builder-global-sections/
Kind regards
Hi Themenectar! For some reason I am not seeing the social icons that I add to the team member (meta overlaid biomodal) on the front end. If I hover I can see that the link is there, but the icons are invisible. What could it be? I already tried deactivating plugins…
note: i can see the linkedin icon, so it is working, but if i use another icon like the instagram icon, it remains invisible!
Hey anagcan!
Can you please share the page URL where we can take a look at the icons to see what’s causing the conflict in your setup?
Kind regards
thank you! if you scroll down to the bios, and click on the first one for example, you’ll notice on hover that the links to a linkedin and instagram profile are there but the icons are not. https://citylabdiscovery.com/barcelona-fs/ and actually now neither of the icons show up =(
Hey anagcan, do you have the option “Remove Global Font Awesome” enabled in the Salient options > general settings > performance tab? If so, that would likely be causing the issue.
ah, yes, you’re the best! thx so much =)))
You’re welcome, anagcan 
In terms of replacing the current Salient logo, for some reason even though the pixels on the logo are of a good size, when the logo is embedded, it either makes the menu header look large, or the logo doesn’t look clear enough on the screen. Is there a specific dimension that should be used for the logo?
Hey epdallas,
You can use any size logo for your website. However, ensure that the logo height is set smaller than the image you’ve provided to guarantee it renders sharply on high-pixel-density devices. If you’ve uploaded your logo at least twice the size specified for the ‘Logo Height’ and are still experiencing quality issues, please share your website URL so we can review your settings.
Kind regards
Thank you so much for all the great support. I have one more question.. the woocommerce products display lets me select how many product per column on a desktop, how can I change it for mobile? Its always showing 2 column on mobile but I want just one.
Hey kayota!
That element should inherit from your theme option setting for “Archive Page Columns (Phone)” in the Salient options > WooCommerce tab.
Kind regards
Hello, how can I remove the category and author in the recent post please ?
Hey Jrm57,
Can you let me know which style of the Recent Posts element you’re using? Alternatively, sharing the page URL where you’re trying to make that change would also work.
Kind regards
Thank you. Sure here the url https://pleine-confiance.fr/ressources/
Thanks Jrm57,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.nectar-recent-posts-element .grav-wrap {
display: none;
}
Kind regards
Subject: Issue with Enlarged Images and SVG Icons After Update to v17.0.6
Dear Support Team,
After updating to version 17.0.6, I noticed an issue where some images and SVG icons are being artificially enlarged compared to their original source dimensions. This behavior was not present before the update and is causing layout inconsistencies.
For example, you can observe this issue on the following page: https://www.romankacerek.cz/klienti/.
Could you please investigate this and provide a solution or guidance on how to resolve this issue?
Thank you for your assistance.
Best regards, Roman
Hey Roman!
I’ve followed up via the email you sent earlier today regarding the same topic.
Cheers
I just renewed my license in order to get support but when I try to submit a ticket I get an error saying “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Please advise
Hey enomen,
The Envato API can take a little (usually less than half an hour) to sync with new license data. Kindly let us know if you’re still unable to submit a new ticket.
Thanks in advance
HI!
Is it possible to add a shopping page underneath a normal page?
So that I can start with some images and text (by using WPbakery) on top of the page and add a shopping page (with filter and products) underneath it
Hey studioluttmer!
You can add additional content before the WooCommerce shop using a Global Section: https://themenectar.com/docs/salient/page-builder-global-sections/
Attach your section to the ‘After Header Navigation’ location and set the display conditions to ‘Archive + Product’ for the post type: https://ibb.co/thLKgRR
Kind regards
Hmm I can’t find this ‘Global Section Display’ option?
Hey studioluttmer,
Are you using a recent release of Salient and the Salient plugins? That functionality was added in v13, and the current version is 17.0.6.
Kind regards
Ok got it. Thanks! Is it also possible to add this to a specific page?
Right now I have two different pages displaying a shop (two different categories). And I want to add these extra texts/images only on 1 specific page.
Is it possible to automatically adjust the width to match the width of a column?
Hey studioluttmer,
1. Yes, there’s a Global Section page builder element which can be used to call sections via the page builder directly.
2. Global sections should automatically occupy the width of the column they exist in. If you would like further assistance relating to your specific use case, feel free to open a ticket on the support forum in regards
Is there a way to replace the blog categories archives with the Post Loop Builder? I want to use some of the layouts and settings from that in the archives…
I see there is a Global Section for ‘blog archive loop’ ...
Hey SeanAUS120,
Yes, and we utilize a Global Section to create the archives in the Mag demo. Here’s a link to the docs for that: https://themenectar.com/docs/salient/page-builder-global-sections/#special-locations
Kind regards
Awesome thanks. One other question … I am trying to rename the < h4 > in the Post Loop Builder to be < p >. Where is the file that controls that? I don’t see it in the theme… maybe its in the plugins?
For future, it would be great if we could select
or for the titles of the blog posts in the Post Loop Builder as for SEO reasons I don’t always want a bunch of headings on my page and there is only options for
on there currently. Thanks!
You’re welcome, SeanAUS120 
I’ve noted to include an option for that in the next release.
Kind regards
Where is the file to edit it now? Can it be overriden with my child theme?
Hey SeanAUS120,
If you would like immediate access to the change, I recommend reaching out via the contact form on my author page. I can provide a pre-release version with the update included, so you won’t have to manage the modification yourself.
Kind regards
I have a page where column animations are set to fade from bottom when visible. However, if I apply that to the last column (the CTA), it doesn’t display. Is there a way round that? Thanks
Hey beachmat,
You can specify an “Animation Offset” on the last column to be higher up to avoid that issue. A value of 100% should correct it. https://ibb.co/sCZD71r
Kind regards
Hello, I wish you a very Happy New Year. I have purchased a Salient license and would like to change the logo in the Wellness theme. Can you please help me? Thank you very much !
Hey alex83000, Happy New Year to you as well!
The logo in that demo reflects your WordPress ‘Site Title,’ which can be set in WP Admin > Settings > General. The typography for the ‘Site Title’ can be adjusted in Salient Options > Typography.
Alternatively, you can specify an image for your logo in Salient Options > Header Navigation > Logo & General Settings, as well as in Salient Options > Header Navigation > Transparent Effect.
Kind regards
Is this supports nectar particle js html 5 canvas background
Hey tamil_070, Yes, there’s a particle background feature we created specifically for the Page Header section which can turn an image into a particle display. Example: https://themenectar.com/salient/agency/home-particles/
Kind regards
Hi. I thought there was a way to add the privacy policy to the footer in the way that the word can be linked so that if someone clicks on the privacy policy at the very bottom of the footer, it can take someone to that page.
Hey epdallas,
You can build a custom footer using the page builder by creating a global section: https://themenectar.com/docs/salient/page-builder-global-sections/
Alternatively, you can add your custom privacy policy link to a widget if you’re using the simplified footer area via the theme options.
Kind regards
Hello,
I want to remove breadcrumbs on just one page i.e. Shop. So remove Home > Shop but still keep sorting dropdown How should I do that?
https://shorturl.at/RRyHNKind regards
Hey asingh2404,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.woocommerce-shop .woocommerce-breadcrumb {
display: none;
}
Kind regards
It works, thank you 
You’re welcome, asingh2404 
Hi there TN team,
Just a small QoL one – I’ve noticed as of a recent update, anytime you add a new WP Bakery item into the page, the browser automatically scrolls. Is there a way to turn this “accessibility feature” off? I realize it’s a third-party thing, but it’s actually quite annoying…
Hey ND81!
That will become optional in the next release of the page builder.
Kind regards
Hi, I’ve noticed after one of the recent Salient updates, that any menu links that point to a page section anchor, get highlighted by default. It used to wait until you either hovered over the menu item, or had scrolled to that anchored section before triggering the highlight/animation. Please can you help me get it functioning like it was before?
Hey urbanstorm,
Are you using the latest release of Salient (17.0.6)? Previous releases of v17 were known to have a similar issue to what you’re describing. If you’re already on 17.0.6 and still seeing that, kindly share your URL so that I can take a look.
Kind regards
It was on 17.0.5 – Updating to 17.0.6 worked! Thank-you for the quick response and fix.
You’re welcome, urbanstorm 
Cheers