ok i found the answer it is in demo 1!!!!!! I would like to know how much it will be your charge to install it in my shared server (cpanel available) the demo 2 with the cost calculator of demo 1.

We will charge $50 which is normal install and demo import charge. Thank you

Hi,

Please follow the URL to how to upload upload theme zip only.

When I upload the theme why can’t I find this demo: https://smartdata.tonytemplates.com/cleaning-service-v3/ele-demo2/

There is even an option for SMTP debug but how am I supposed to debug and use that if there is no documentation? I would LOVE to be able to debug this. But how?

Hi,

For the “Destination Email” please set the email where you want to send the emails that will be sent from contact form and the messages will be set according to your preference. And for the rest of the SMTP options, you have to collect them by contacting your email hosting and add them in the theme options and the SMTP will be set.

Thank you, SmartDataSoft Team

I have all the information. I put it in. It does not work. There is no documentation. If people cannot contact through the site it is useless. You brushed off my issue without trying to help. I will give this product 1 star as it seems completely unusable right now.

Hi,

This is very unlikely to be happened. As we always test in our sites and many of our other users also use this on their site without any issue. Please open a ticket on our support system now. I will check this issue instantly for you and if there is any issue I will let you know.

Click Here To Create Support Ticket on SmartDataSoft support system

Thank you, SmartDataSoft Team

Unlikely but true. You check them, but you make updates and changes no? So something could have gone wrong no? Something did. The easiest part of a website build that I do everyday and even off wordpress and build these things with my own code doesn’t work. Yeah let me call hosting… ring ring.. hello hosting? Oh its me!! And not a single one of the 7 sites I built this year with templates had any other issues or the 4 custom ones I built. Your the only anomaly buddy. And I have an open ticket. It hasn’t been replied to. 8 months of work for nothing and then I’m treated like I’m stupid because your product is broken. Step your game up.

Thank you for your comment. We have more than 2500+ customer is running the site. If you need technical support you need to open ticket in our support. For support you need valid support . According to envato each user got 6 month support after purchase . After that he/she need to extended support to get support. Thank you

How is it support if it doesn’t work out of the box? You don’t supply documentation on how to set it up in the first place. You won’t tell me how or supply screenshots. You have left me with an a product that doesn’t work and you only tell me to pay more money so maybe it will be fixed. How about you just supply me the documentation for it and not try to scam me out of more money.

I don’t need support. I need the documentation and for your product to work. Since you wsnt to throw around numbers I have spent tens of thousands of dollars on themeforest and never came across a product so broken and a dev so unwilling to supply documentation for one of the simplest yet most important parts of a website. And then try and scam a few more bucks out of me? Lame. I’ll just escalate with themeforest.

No reply now huh? THERE IS NO DOCUMENTATION for this and you pay extra just to see how to do it when it should have been supplied in the first place? SCAM SCAM SCAM!!

Please try to behave professional. Smpt need no documentation. You can check PHP what variable need for smtp. You can use wp smtp plugin by wpbiggener. If you write in similar tone. We are soyto inform you we will not reply or give any kind of support to you Thank you

So now if I don’t reply how you like I will be out of luck? Try to be professional? Professional is not passing the buck and making up excuses. Professional is not making your customer pay extra for something that should work out of the box and COME WITH DOCUMENTATION. Professional is then actually helping your customer out instead of giving him the run around still. You want professionalism? I’ll give you all you can handle and more when I recieve even one tiny ounce of it from you. The only thing I will do to try and fix this issue is put together undeniable proof of what is broken and how broken it is and put a detailed review on the forums here after escalating it further with Envato for something that should work out of the box and had no documentation. I will be nice from here on out but I will not put up with passing me off anymore or giving me BS things to run around and try. I shouldn’t have to fix this or work on it, I shouldn’t have to download and install other plugins to fix something that should work out of the box. I’ll be nice, but you be nice too. No run around with actual solutions to problems without ignoring me.

Here I’ll help. I am only using the calculator and one contact page. The calculator does not use a contact form so there is no way for that to wven work but the contact page uses a contact form that form doesn’t exist. I bought a pre-made template so I wouldn’t have to do all of this or have any of these issues for this client. I’m wondering how people with no php experience or coding experience can expect to use this product. I am trying to get easy out of the box features to work with no luck. I have no idea how someone without a large amount of technical knowledge can fix this. Because the only solutions sound like dive into the code and fix the php yourself or try plugins to fix it.