2340 comments found.
Hello, I would like to change one icon in the mobile menu. It shows cart and search, and i would like to show cart and login. I don’t want to enable mobile header builder because i only want to change that. Please, let me know where to do it.
Hi there,
Hub’s default mobile menu only supports cart, search and menu icons. To add a different icon, you need to create a custom header by enabling the mobile header builder feature.
Hello, and there is an easy way to do it? i just want the same mobile header as I have now, but only adding the login icon.
hi i sent a ticket yesterday, elementor does not load and it is not possible to work on the theme
Hi there,
I see my colleagues have already resolved the issue. Please check your ticket again.
Hi i need an Very fast and urgent response from support team ( ticket #44102 )
Hi there,
I see my colleagues are already working on your ticket. Please check your ticket again.
Horizontal scrolling
Scroll trigger!
Happy new year and thanks
can I use the wp bakery with all the demos? and is their a plan to support Gutenberg as a page builder?
Hi there,
Most of our demos are usable with WP Bakery. There are currently no plans to add Gutenberg page builder support.
Hi is the asymetric module working inside a bigger page, with other content above and below ? Or is it only working as a full page, thanks for answer
Hello, the Asymmetric Portfolio demo highlights the Page Blocks feature of our theme. This feature organizes the content into stacked sections, creating a streamlined and visually appealing one-page layout.
Can you please respond to the ticket #42593 as it is urgent. Thank you.
Hi there,
I see my colleagues have already addressed your ticket. Please check your ticket again.
Hi, Does your Travel theme have an agency login panel and a payment collection system that can connect to the woocommerce payment infrastructure? Is it integrated into the theme?
I am looking for a theme where I can define packages prepared for travel tours and sell these packages by taking reservations. I want the purchasing infrastructure to use the woocommerce payment infrastructure. Your theme looks very nice and modern. But before I buy your theme, I need to make sure that I can define tour packages, take reservations and use woocommerce as payment infrastructure.
Hi there,
You can accept reservations using the Hub Booking plugin, which is exclusive to our theme. However, features like the login panel and payment collection system are not available in our theme. For these, you need to use third-party plugins such as WooCommerce.
Hello, I have the Liquid Header Search with the option Search by Product, but it doesn’t work. I search words of product titles, and it tells me that there are no results. Let me know how to fix this, it is very important. Thank you!
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Hi, I installed polylang for languages, if failed when create translation version of pages, and no icon for mega menu, is this an issue? what’s the recommended language plugin? Thank you
Sorry, we don’t see your purchased badge.
Thank you for quick response. Sorry, I was playing with it on my friend’s site, he doesn’t need the features. I need to get to know whether/how theme work with it before purchase. If direct answer is for paid user, any public document I could find the answers? Thank you.
Hi Alex,
You can check out our documentation: https://docs.liquid-themes.com/
Hi there,
I see that my colleagues are already working on your ticket. Thanks for your patience.
I have activated YOUR new licenence system 3 x times already! And it doesnt stay activated. Please IF you cant make it work dont use this kind of licence system.
Currently WTF is the solution for me. Doing it every day?
Our license system has no known problems, it works fine for all our other users. There may be another reason causing the problem on your site.
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Another reason – I have done the proccess 3x. Each time is activated and live – and next day is not working. Definitely connected with licesing problem. ( I dont care if some other plugin is conflicting or I have API disabled etc – dont want to change my setup) Once I activate then should stay activated.
On the ticket what you want me to write? URL of website? ( I will not give admin access ) Screenshot that is activated? And then next day that is not any more? Or what kind of stuff you need to solve this issuee?
The more details you can provide on your ticket, the faster and more precise your problem will be resolved.
Lets see if your NEW UPDATE for licence system improves and fixes my stuff! ( I do think the problem was having dev and live same time activated )
So revoked the licences and activated again.
But that would been super easy to see from your side! Without asking from me login passwords, making users for you. ETC.
Considering you know my username.
Hello,
Thank you for reporting the problem. We will check it out.
we need to check the STICKY ROW / COLUMNS exclusive elements, but the page is still down, is there another way we can see it ?
Hi, How do I change the color of close button for off canvas slide out menu for mobile? as it is coming up as black and I have the dark background set for mobile view so it is there but can’t see because it is dark in colour on black background? can not find color setting for mobile view. It has been more than 7 days and this issue has not been resolved. Ticket # #42593. https://prnt.sc/ehEXl8PXq9DO
I see my colleagues addressed one issue in your ticket, but this concern may have been overlooked due to multiple questions in the same ticket. That’s why the ticket submission form asks you to create a separate ticket for each question/problem.
My colleagues will provide support for the problem you mentioned shortly.
Ok Thanks
Hello dear,
I’m a freelancer who does 4 to 5 websites a month. I love your theme, but can I please buy licenses in bulk or an unlimited license? It’s not cheap. I would love to make a deal.
Please kindly reach Envato in this regard.
Hi, I am getting this error messge when I access my website :
Warning: Undefined array key “background_image_tablet_extra” in /home/getajpwz/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1487
https://prnt.sc/2h1xKxLvkB2cPlease don’t advise to open a ticket as it has been opened already. #43722
These lines of error started after updating your theme to the latest version with hub elementor addons, can you fix it asap please as I need to complete this project as soon as possible? This theme seems to be very buggy and I am not happy at all or else I will request for a refund as I can not work with this buggy theme so many errors and response time for support is too long.
As stated from the error, the issue is coming from Elementor not from Hub.
Please double check the path
home/getajpwz/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1487
Support is not long, I can see that your tickets responded approximately in a single day which is great according to industry standards.
Ok Thank you for fixing this issue.
Hi, is it common for the websites to have issues loading fresh out the box? It’s really difficult to work on it when previewing the site seldom loads. What am I missing here?
Thank you for the theme, I’m excited for what lies ahead.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
I’m just curious, before I submit a ticket. Are you guys unaware of all the bugs? This is news to you?
There are currently no known bugs in our theme. If there were, there would be many more similar comments in this comment section 
In your case, something else may be causing the problem. That’s why we asked you to create a ticket.
1) There ARE similar comments. 2) If your theme has no bugs then why are there “fixes” in every Changelog? https://hub.liquid-themes.com/changelog/
Please refrain from gaslighting.
I’ve opened up several tickets because it is I who comes broken, and not the theme or the imported content. Thank you.
Of course you’ll see fixes and improvements on changelogs. That’s why we do update Hub. However, this does not indicate that there are known issues. Those changelogs indicates that if we know an issue, we have them fixed.
Secondly, we don’t do gaslighting. We do expect you to respect our work and efforts, and refrain to make such comments. Rest assured, we’ll resolve your issues whether it’s an issue from your end or Hub.
We’re looking forward to resolving your issues.
Hi,
i have already bought the theme a couple of times.
I have a question regarding a widget you have: “liquid gallery mobile” before buying again.
This widget shows a phone frame and inside that you can put image gallery.
The problem with this is that the phone frame that you offer is quite old. It has a top notch and this creates some issues with the screens we put inside (it hides some part of the screen).
Are there any plans to either let us upload our own phone frames (e.g. iphone, samsung whatever we like) or to offer more mobile frame options e.g. ones with top notch and ones without.
Thanks.
I can not access site settings, error message on google inspect, see the attached. https://prnt.sc/jddPTreR335F
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Ticket is already open,what are you guys doing? https://prnt.sc/plqQDlL0OGmR
Since we are out of working hours on weekends, there may be a delay in responses. Your ticket will be responded within today.
Getting this error while trying to edit page
web-cli.min.js?ver=3.26.3:3 SyntaxError: Unexpected token ’<’, “
”... is not valid JSON
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Already did 4 days ago with no reply, ticket id: 43551 Thanks
