19041 comments found.
Hello, the Client Featured image has this recommended image size: 150px x 75px. How can I make it bigger, like for example 200px x 100px? Thank you
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
I want to use one of these themes after purchasing. But I wasn’t sure if I could use a blog. Can I use a blog? I have experience using the panel, can I adapt it from other themes, is it technically possible?
Can you help?
Hi,
yes, you can add blog for these demos of course. Pre-built websites are only examples of what could be accomplished with the Betheme. So basically, you can do much more than you see on specific demo.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, the Client Featured image has this recommended image size: 150px x 75px. How can I make it bigger, like for example 200px x 100px? Thank you
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you 
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I am trying to use the licence key to register but it says that I use this key to another website. i tried to check licences https://api.muffingroup.com/licenses/ but when I write my codes it shows me the error The purchase code has not been used to register Betheme or the username does not match the purchase code. Can you help me?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I notice my floating button expand and squeeze (mobile version) together when I’m scrolling my phone. May i know what’s trigger it?
Desktop looks fine thou.
Best Regards
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
ERROR : Purchase code already used. Please deregister purchase code and remove theme folder on: myoldwebsite.com but i don’t still have access to this old website what can i do??
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I have purchased this plugin. Can I install it on my own site and my clients sites without the need to purchase additional licenses? Or does each site need to have their own license? How does this work if we have a development site and a production site?
Hey,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Regarding development and production site, you can use same license of course. Further details about staging environment, you will find on https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, How to change the number of the column of Muffin Builder’s item Blog Slider?
In one of your demo, it is 3 columns: https://themes.muffingroup.com/be/writer/
I duplicate the section of the blog slider but on my website there are 4 columns?
Best regards
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Pre-Sale Question: I looking into purchasing another license of this theme for a new website that will have both English and Arabic languages for each page. Can the header (including menu and logo) change according to each language or is it one setting for both languages? Would the theme switch orientation between the languages?
Hey,
yes, you can easily create header template within Header Builder and later adjust it to specific language according to your needs. Or, you can use one of the prebuilt header templates as well of course.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Will the theme work well with multilingual plugins such as WPML or Polylang?
Yes, it does work.
I have a problem with the portfolio module. Using the masonry hover description style it doesn’t sort by date or order, it only sorts the first row, the rest doesn’t. Can you give me a solution? The order of my client’s projects is very important.
Thanks!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, how can I create a client slider like the one at the bottom of this page? https://lancelottimara.com/
Hi,
we have such element built-in. You can find further details about Client’s slider element on https://muffingroup.com/betheme/elements/clients-slider/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How can I set the automatic rotation?
Auto slide for slider elements can be set in Theme Options > Global > Sliders section.
Is the BeAI 3 theme built using Elementor?
Hey,
yes, it is: https://themes.muffingroup.com/be/ai3_el/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
dear partners!
We have a new client at our company (we are a small agency in Greece) who is in the wholesale food trade. He wants a presentation of all his products in the form of a catalog (not an e-shop). He has about 8 main food categories, 64 subcategories, and around 300 sub-subcategories. I have all the products in an Excel file. There are quite a lot of products. Some of his competitors display their products using PDFs.
I would like to ask if the theme is capable of handling this project and if we can display the products in rows (without images) instead of using a grid layout.
Thank you in advance for your support.
Best regards, Triantafyllos Vlasopoulos
Hi,
Yes, you can handle this easily within WooCommerce and built-in option into Betheme for catalogue. By enabling this single option, you can disable any “Add to cart” button across whole website.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I can´t update the Theme: Update failed: The package could not be installed.
Thank you
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, can this work with Yournotify SMTP? https://yournotify.com/server/smtp/
Hi,
we never used this tool but if it’s only compatible with wordpress, it should also work with Be of course.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I deregistered my theme on domainA so I could register the them on domainB but it is not working. I deleted the entire theme folder.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I want the theme for non profit charity organization, can I use this theme and make then fit to my organization? Can I add donate form or button? Appreciate your answers and help.
Hi,
you can create any website type you like. Of course we have few charity prebuilt websites and you can find them on https://muffingroup.com/betheme/prebuilt-websites/ but for donate feature, you need to use 3rd party plugin.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Perfect! I cand add TutorLMS using this template?
We never used this plugin so can’t confirm but saw people using it with Betheme.
Hi, I’m facing an issue with my website’s Revolution Slider. After updating my theme and all plugins, my old slider disappeared, and I can’t create a new one. What could be the problem?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, products per page setting and the attribute filters does not work for woo taxonomies like attributes/terms. For example, consider you are assigning a term to some products (let’s say Collection A is my example): products per page setting and the attribute filters are not working at the frontend when you reload the Collection A permalink.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I’m experiencing several issues with a recent theme purchase, and I’d like to get them resolved.
I’ve already sent a message through the contact form on ThemeForest (http://themeforest.net/user/muffingroup#contact ) but haven’t received a response yet. Additionally, I registered for your support system but haven’t received the confirmation email, which prevents me from submitting a ticket with the details of the issues I’m facing.
Could you please guide me on the next steps to get these issues addressed? I’d appreciate any assistance in resolving this as soon as possible.
Thank you!
Hi,
from what we can see, you sent the message at night on Saturday. Our team is working Mon-Fri so you can expect a response to your private message soon.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
