Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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13528 comments found.

Hello dear team, I have a question about support… What is included in the support, so I know if I should extend it to 12 months. Additionally, I have an important question, and that is, if as of today’s purchase date there are 37 demos available to import and if more templates are published in the future, am I entitled to those new templates with the license or is it a separate price for the new templates that are coming out?

Hi,

If you buy the theme, you will receive lifetime updates. As for support, if you have any problems, you can contact the support department. If the support period expires and you need support, you need to renew it to get support.

Thanks.

Hello, do you have a solution to protect videos? Do you have an extension or plugin that integrates with MediaCage DRM by Bunny.net to protect videos? Thank you

Hi,

You can use Bunny.net, vimeo… upload videos there and then use the video’s Embed to embed into the course, lesson.

Thanks.

how to change portfolio to something in url in single page?

Hi,

Please create a ticket on the forum so we can check for you.

Thanks.

HOw to remove author box from blog sinlge post and her is no option to add gallery in post gallery format?

Hi,

You can refer to the articler https://thimpress.com/knowledge-base/custom-css-support

Thanks.

how to select images in blog post in gallery format?

Hi,

Please create a ticket on the forum so we can check for you.

Thanks.

how to deactivate learnpress?

Hi,

You can go to Plugin => learnpress => deactivate

Thanks.

will it cause any problem to the site?

Hi,

Please create a ticket on the forum so we can check for you.

Thanks.

how to change related post ore remove it in portfolio single page?

Hi,

We don’t have feature to edit yet. you can use CSS to hide it https://prnt.sc/xe65NDZZbe_r

Thanks.

Course Price, when added to Elementor, is giving free instead of pulling the actual cost price

Hi,

Please create a ticket on the forum so we can check for you.

Thanks.

Course Features should be one of the elements that users can move around in the Elementor course page design. Attaching it to the course description does not give the needed flexibility.

Hi,

If you have any problem, you can create a ticket on the forum so we can check for you.

Thanks.

I requested the service for upload mobile apps in November, it is January now. Every email I sent you response that you will work next week. Please I need you to start my work urgently, I already paid for the service and I didn’t get any progress at all.

I did it a lot of times, sent no less than 20 follow up emails with the same response… “next week our team will work on that”

Hi,

We have responded via email, please check your email.

Thanks.

Hello, I want to buy your theme, but I have a question first. Is there an option, after a client buys access to the course, to have a limited time to have access to the course (for example, 3 months), and after that time to lose access to the course?

Hi,

Currently we have “duration” option https://prnt.sc/TSob4sXfZJsI and when the duration is over the courses will be locked. You can buy the theme and experience our products.

Thanks.

Hi, pleace Resset my Keys. THX

Hi,

sorry, which course are you referring to? can you be more specific about the problem?

Thanks.

Hello, thank you very much for your help and this nice and quick support. I really like the way you do it.

Best wishes and keep it up

Best regards, Rigo

How can I change text from “Buy Now” to “Enroll now”. I tried from php files and loco translate, nothing is working.

Hi,

You can refer to the article to find and translate https://thimpress.com/knowledge-base/loco-translate-guide/

Thanks.

i want to buy this theme but is there any option of creating file dowloads like i ve to create publication list with pdf download?

Hi,

When creating courses, you can upload a materials file so students can download the materials https://prnt.sc/FVzXMCQGJ0UD

Thanks.

is there option of team categories and team details

Hi,

Please create a ticket on the forum so we can check for you.

Thanks.

Hello, can you tell me if the following can be done, I use woocommerce to sell books and I see that you have a plugin to sell courses with woocommerce to be able to use the payment gateways that I manage, the portal I need to be able to sell the courses by membership and with costs, where there will be a course where they are only accessible through the membership and purchased the course, and others where they are only accessible with the memberis membership, I see in the demo that in the price section it has the legend “Leave it blank for Free”, could you tell me if with the LearnPress Add-Ons of paidmembershipspro and woocommer this option changes so that if I do not want to sell this course and it is only accessible by membership it does not show that it is free?

Hi,

If the course is free, users can enroll without buying courses, and without having to buy membership level. If you want users to be forced to buy membership, you can hide “free” and hide enroll free courses button. If you have any problems, you can create a ticket on the forum so we can check for you.

Thanks.

I bought Eduma and Elementor doesn’t work, it keeps loading and doesn’t let me edit the content. I contacted Elementor because I bought the pro version separately to see if it could be fixed and they told me that Envato has to provide me with support, no one is responsible. Horrible, wasted money and wasted time.

Hi,

Sorry we have just had a long vacation and we have responded to you on the forum. please follow the feedback on the forum.

Thanks.

i have created ticket and waiting for last 5 days, but still not replay their [id #959\

Hi,

Sorry we just had a long vacation and I will be back to assist you soon.

Thanks.

Since the author is not responding and the days are passing, will they extend the license duration?

Hi,

Sorry, we are currently on Tet holiday so our response is slow. We have responded on the forum, please check again.

Thanks.

replied closed!

Hi,

Sorry we just came off a long break, and I will be back to assist you now.

Thanks.

Very Very Poor and Disappointing Support by the Author…. There has been no response from the author despite emailing them since I purchased this Eduma theme on 24th Jan….The total amount charged by the Author 81$ with 6 Months of Support but they hardly care even if they can not send an acknowledgment email.. a very very bad experience after bringing up this theme not recommended in the future..

Hi,

Sorry, we are currently on Tet holiday so our response is slow. We have responded on the forum, please check again.

Thanks.

Thanks for your response but you should send an automatic reply to the user or client…when he is trying…happy Lunar New Year…be in touch after your holidays\\

Very Very Poor and Disappointing Support by the Author…. There has been no response from the author despite emailing them since I purchased this Eduma theme on 24th Jan….

Hi,

Sorry, we are currently on Tet holiday so our response is slow. We have responded on the forum, please check again.

Thanks.

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