Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

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12923 comments found.

I have sent 3 emails already! Where is the support you offer and for which I paid?? I am having an issue with Ronneby Core plugin once again and as a result, I have the error message “Sorry, you are not allowed to access this page”

Please would you be so kind as to send me the links so I can upload them and rectify the site access.

NOW SUPER URGENT as I have a newsletter that needs to go our.

The issue is the same as last time Charmane Johnston pr@experiences.co.za

Hello!

It’s strange, the last email we received from you was in June 2024. Of course, the password you gave us doesn’t work anymore, so I couldn’t check the error. I have sent you a link to download the updated plugins by email.

Best regards,
DFD Support Team

My Hamburger Menu stopped working after the latest update. I use Header 7 and when I click an Link the Menu overlay stays open?!?

No. There are no restrictions. In case you need our help you can contact us via here.

It*s not working I have two purchase codes and after I fill out code and Mail / PW page turns blank on Safari.

Is there an other way how I can contact you and send you my purchase codes for authorisation?

By the way reading here looks like more people have problems with the Hamburger menu…

Could you please contact us via Envato contact form.

My SEO team is saying that every post in our blog has the header tag set as h2 instead of h1 by default in the theme, which is causing issues with our page ranking since SEO looks for the h1 tag metadata. I can’t find any option or template that allows me to change to change this default for our nearly 100 posts. What am I missing?

theoriginalresinator.com

Hello!

I checked your site and see that Stuning header on posts is disabled. The page title is displayed in it and it is displayed in H1 tags. Could you create a request here and also provide access to the site admin panel? And send a specific link where the title is displayed in the H2 tag

Best regards,
DFD Support Team

Now we use the theme on 3 site for seven years and we are quite satified BUT we wanted to updated the theme on one site and it caused some problems. the burger-menue does not work anymore (so we downgrated again). Is there somewhere a proper tutorial for updating the templates? We want upgrate from 3.5.63 to 3.5.65. Thx for your help

You can contact us via here.

Hey, this is exactly the problem. IT DOES NOT WORK. So the UPdate does not work and also it does not work to login into Support-Plattform (I have explained what the problem is)

Could you please contact us via Envato contact form.

Hello,

Great theme! I’m helping a client with a webpage that’s been neglected for years. It seems like a purchase of Ultimate Addons for WPBakery Page Builder will solve the issues. But if the purchase does not work.. If we renew the support with you, can you assist in solving the problem with text/code on newly created pages/portfolios?

Regards, Judie

Hello Judieostling!

Don’t rush to buy plugins, they are included with the theme.

Could you please get in touch with us via ticket here and clarify the WP access details?

And provide a link to the page where the error occurs.

Best regards,
DFD Support Team

I NEED TO ACTIVATE MY THEME BUT I GET AN ERROR

Hello Urlarts!

A reply has been sent to your email address. Please send your purchase code in response to our email and we will check everything.

Best regards,
DFD Support Team

I’m having trouble importing the demo data; when I try to import it, I’m not getting all the demo pages.

Hello Involvetechca!

Could you please get in touch with us via ticket here and clarify the WP access details? Please specify which pages are missing.

Best regards,
DFD Support Team

howi can remove subtitle Lorem ipsum dolor sit amet, consectetur adipiscing elit. in Stunning header?

Hello Fanigliuloa!

You need to look at the page where you see it.

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello, I purchased this theme a while back. I need to update my site to run the latest version of ronneby, but when I update the theme it breaks the site, I also need the latest version of the WPBakery Page Builder – can you help?

Hello Bbryony!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Hi, I have issues adjustiing the sliders in the slider revolution 6. I can not see any layers and so also can’t select and adjust them. What ist the problem and how can I fix it? Thanks and warm wishes, Rosalind

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

I purchased the theme several years ago. I used it for about a year. Then I removed the site, I would like to use this theme on a new page: its not allowing me to enter the purchase code. (The Old Site was: www.3reative.com) The registration was removed back in 2018. I am now adding the theme to be used on a new domain (www.3ifilms.com) it will not allow me to add the theme or confirm the purchase order number: Can you help please.

Hello Usyakuza!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Hello,

I am currently using the Ronneby WordPress theme with the following license: f67a3f8d-e75c-4044-b727-**b.

My previous website, where this license was activated, is no longer accessible or online. I would like to know if it is possible to deactivate this license from the old site so I can activate it for a new project.

Thank you in advance for your assistance and guidance regarding this matter.

Hello Lamigraine!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Hi, when I try to activate the theme with my purchase code, a message appears saying “Please enter a valid code”.

How can I fix the issue? I deactivated the theme on another site already

thanks Marco

Hello Marcodicarlo!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Hello there,

I can not activate theme, Pease check and help me.

https://prnt.sc/PmeV2MDORiu4

Thank you.

The request came 6 minutes ago. And it has already been answered by email.

Thank you for quick support now. theme activation working good .

Glad to help

Quick question, how do you change the size of the images in image carousel? They look huge on mobile but fine on desktop. Sometimes it seems the simplest things, isn’t the easiest :)

Hello Booket!

Could you please get in touch with us via ticket here and clarify the WP access details? I need to check the settings.

Best regards,
DFD Support Team

Hi, I have deleted a WordPress website but I forgot to deactivate it before deleting the WordPress Website. I have also tried to submit a ticket but it just does not want me to register or login. Its the Ronneby template. I have the purchase code and I have the details where I installed it on.

Hello Lisha!

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

We bought a license and the previous designer using the theme forgot to remove the license before destroying the staging copy and now I can’t activate the license. Is there a way I can get it cleared,

thank you

Hello Patrick!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Update-Problem in WordPress with Ronneby Theme v 3.5.63

“Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.”

or

“Plugin not activated. A higher version of Revolution slider is needed for this theme. Please update the plugin.”

Hello SWLLSZ!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Hi, I’m experiencing some issues with updating graphical elements on my website. For example, I can’t change the menu colors or the fonts used in links. Could the use of a child theme be causing the changes in settings to stop working?

Additionally, I’m unable to update the main theme. When I try to update it, the website encounters a critical error. Do you have any solutions for this?

Hello Pglowinska!

The child theme should not affect anything if there is no corresponding code in it. A critical error can occur if you currently have a rather old version installed. You need to check it. Make a full backup of your site and contact us here and we will check everything.

Best regards,
DFD Support Team

please deactivate my license and i will use for my new site

Hello Andalmagan!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

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