26914 comments found.
Hello, what I do wrong and I get no tag results while there are?
Please help as I cannot find the reason. It says there are no post but there are 3.
Hi,
From what I see the loop element from the tag template has an offset set for it. Please edit the tag template with the composer and remove the offset from the loop -> https://prnt.sc/bg9Mww8DsI8M Normally an offset it used only when using a grid at the top, but if you just use the post loop then there should be no offset. Please try it.
Regards, Simion C.
Thank you for an awesome site! Love it. Today I installed the new coaching template, but the video button on the home screen is missing. How can I get it back, please tell me. Thank you in advance. https://disk.yandex.ru/i/hBDyTGlFOrNKFg
Hi,
Thank you as well for using our theme. In that section of the demo you can use your own video. Please replace the default video link with your own, here https://prnt.sc/ATJ3ouduqReq In case there is a problem or if you need help with it, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will gladly help.
Regards, Simion C.
Thanks! Work!
Hello dear tagDiv team when will you new update ? and new update included author monetization features ? Thanks Regards
Hi,
We are preparing an update at this time, it will most likely be released this week. There will be a new feature added for the option builder, but not for monetization unfortunately.
Regards, Simion C.
Hello, I’m trying to edit the homepage of newspaper theme using TagDiv Composer but I’m getting this error when the page is trying to load for edit. Please help
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hi,
We will investigate the problem. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can check as soon as possible.
Regards, Simion C.
I purchased this a few years ago. I’m rebuilding my website (same URL) and I put the purchase code in and it says it’s invalid. I can’t even write support about it. Can someone help me?
Hi,
The key I found associated wit your themeforest account is perfectly valid. Please make sure you are copying it in full from your account https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code But if you are doing it correctly and there is a problem, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will take a look as soon as possible.
Regards, Simion C.
Buenos días.
Sigo esperando respuesta a su correo desde el martes. Por favor, agiliza el tema porque tengo mi sitio parado.
Saludos.
Hi,
I replied by email. Please check as soon as possible and let me know.
Regards, Simion C.
Does view counting also work when a view occurs on an AMP page?
Will we get an AMP page designer in a future update?
Hi,
The views of the AMP content won’t be tracked by the theme, because the AMP versions won’t be served from your website to the visitors. The AMP content is served from the google cache. AMP loads quickly because it’s designed for speed, and to achieve that Google will serve the cached copy of the landing page, which offers the fastest loading. if you would like have statistics for AMP, you can use analytics https://prnt.sc/0p6B8g3b6Yra
Regards, Simion C.
I’m asking this from the perspective of correctly displaying the most visited posts in the blocks. The largest number of visits to news sites comes through AMP pages. Have you considered the possibility of implementing AMP Pingback Endpoint as an option for counting views?
Will we get an AMP page designer in one of the next updates?
Hi,
We haven’t unfortunately. And I’m not aware of any immediate plans to implement something like that. So unfortunately the most popular posts functionality will have to rely on the non-AMP traffic. We are very sorry for this inconvenience.
Regards, Simion C.
We are not getting tag description on tags page how to do please
Hi,
That is possible. Please edit the tag template with the composer https://prnt.sc/kKNSrzvuLN7G and add the tag description element in the location you want to display it https://prnt.sc/7mZae58f-WQF By default the tag template from the demos may not contain that element, but it can simply be added. Please try it. let us know if we can help more, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hi, How to Hide Published date in comments and in categories. Many thanks.
Hi,
For blocks and modules there is an option to remove the publish date of the posts https://prnt.sc/nQQ28p3kSiGG This option is global however. If you want to remove it just for category pages, and you are using a cloud category template, then you can edit the template with the composer and remove the date from the blocks https://prnt.sc/JKHkJ57Y2pxR Each flex block has that setting. For the comments however it will have to be done with some CSS, because there is no setting to remove the date of a comment https://prnt.sc/siECuwtKImyO Something like this would work https://prnt.sc/eV4l6EDN-jah This is the code for it https://pastebin.com/Z6cgsvPZ But we can discuss more if you have any questions or in case these solutions don’t apply to your website. I suggest to send us an email at contact@tagdiv.com and provide a link to the website.
Regards, Simion C.
Hello,
how can I enable the more menu in all sizes except desktop? All sizes have the option but when you deactivate it for desktop it gets deactivated to all other sizes.
Hi,
That option is not responsive, meaning that it can’t be activated just for a specific device unfortunately. Usually on desktop there is enough space to display the menu in full, without the more dropdown being displayed. Or maybe the spacing in the header or between the menu items can be adjusted so the dropdown is not displayed on desktop. It depends. We can take a look if you want, please send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
I am trying to activate two old licenses for at project for it will not approve or reject, after I click “activate” the active button just spins around in my admincp. Are your servers 0K?
Hi,
Works fine on our end at this time https://prnt.sc/DEohz7K2Cy2B But if it’s still not working when you try it on your website, it means there is a problem there. We will take a look at it, please send us an email at contact@tagdiv.com and provide a link to the website, admin login and the key.
Regards, Simion C.
Issue with fonts size. When i change size of fonts in a particular paragraph, changes are. visible on iPhone and iPad but not on my desktop iMac.. What could be the reason?
Hi,
We will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and an example of the issue that we should check.
Regards, Simion C.
Hello, can this work with Yournotify SMTP? https://yournotify.com/server/smtp/
Hi,
I can’t say unfortunately, I’m not familiar with that plugin or service. Our theme usually works fine with most plugins. You could test the theme, and in case there are problems that cannot be solved we can provide a refund.
Regards, Simion C.
hello sie. your newspare is good themes but i am applay themes ,this themes is show pc desktop perfectly.v but this themes is not showing in mobile . and amp error. when i scan for prfomanse. please help me . i am sending to email but not responding
Hi,
We will check the issue. If you sent us an email at contact@tagdiv.com please include a link to the website and an example of the issue that we should check.
Regards, Simion C.
This is getting ridiculous, website still in maintenance mode (no visits), but it’s already having bugs without doing anything!! The single post template that I customized suddenly disappeared. I have reported the issue, and you “fixed” it, simply loading the demo template, but without explaining what happened to all my work. I then customized the template again, all saved. 1 week passed without accessing the backend. Today, entering the backend, I discovered that on the single posts template background and ad images (demo elements) were gone!! What’s this crap!! I’m loosing my time here. This means the issue is still there!!! I’m not requesting assistance, this is a theme issue to be seriously fixed!!!
Hi,
We are very sorry that there are issues with the post template again. I hoped that by importing the fresh post template it will function correctly. But since it happened again, it means that something is causing problems. I will check more on the website, please let me know by email.
Regards, Simion C.
Hi I want to buy this theme but I have a question I can with this theme allow the customer’s registration, logging, creation, and submission of the posts
Hi,
Thank you for your interest in our theme. Our theme provides options for user registration and login, also front end post submission https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ Visitors can create subscriber accounts on the website and submit posts. The post submission can be integrated with payment plans as well https://tagdiv.com/build-a-membership-website-with-tagdiv-opt-in-builder-and-newspaper-theme/ Please let us know if you have more questions.
Regards, Simion C.
That’s Great Thank you so much 
Hello,
Please check your support forum. I have submitted a ticket more than 24 hours ago, and no one has answered my question. Here is the ticket link: https://forum.tagdiv.com/topic/how-to-remove-header-ad-column-and-center-logo-in-header/
Hi,
We are sorry for the delay. My colleague replied yo the topic, please check as well and let us know if you have more questions.
Regards, Simion C.
Hi TagDiv, I see the last update was on 26 September 2024, approximately 4 months ago. When will there be a new update? I hope something interesting will be released after a long time.
Hi,
We are preparing a new update, but there’s still some more work and testing needed before it will be released. It would be difficult to provide a release date at this time. Our developer team is working hard to complete the tasks and then after the testing phase the update will be ready to release.
Regards, Simion C.
Hi there, thank you for this mega theme, it’s amazing to work with. Regarding Bookmark feature: Is this per cookie/cache or does it save for later inside the logged in user / meta?
Hi,
Thank you very much for the appreciation. The bookmark feature is cookie based. It sets this cookie when bookmarking posts https://prnt.sc/guO67X_lM9Ny Please let us know if you have more questions, I suggest using the support forum or sending us an email at contact@tagdiv.com
Regards, Simion C.
hello, Please how do I make the Post page a two-column from the current three-column in Downtown Magazine Pro? Also, Yoast SEO does not rank the homepage Good as well but OK. What settings are needed to make this rank GOOD?
Hi,
The post template can be customized with the composer https://prnt.sc/jukGKJhgUzhX and then you can change the row layout to the number of columns you want https://prnt.sc/jQ15HDWe3foq But it will require moving the content around, from the column that will be removed to the remaining columns. That can easily be done by drag and drop. Or you could use a different post template entirely, you can import any of the available ones from the cloud library https://cloud.tagdiv.com/#/load/Single If you need help with it please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We can also take a look at the issue you mentioned with Yoast concerning the homepage, please mention the details in the email.
Regards, Simion C.
