Hello, when I add a logo svg to the7 theme, it does not appear, but when I add a png, it appears. I want to choose the svg logo for the header. There is no problem in the footer, but the logo I added in the header section does not appear. How do I solve this problem?

Please, Where can i delete this: 24/7 customer support 1-001-234-567 It is very annoying to see that on top of the template and not see where to remove it. ty

Hello team, i just purchased this theme today and this happens: I replaced the home page in the menu section by deleting the existing one and adding my own. Now the drop-down menus that appeared in the other sections have disappeared, and a white bar appears below the menu. What do you suggest I do?

Hello In the elementor-ai template, I can’t find where I can edit the “Enroll Now” button in the menu. Please tell me where I can edit this button. Thanks

From June 2025, the Accessibility Reinforcement Act will come into force in Europe. This means that websites must be accessible for people with disabilities in terms of simple function, contrast, etc. Have you taken this into account?

share button for bluesky please

Can I uninstall the template from one domain and reuse it on another domain?

After updating theme my layout messed. Can you please check?

Hello, We purchased this theme perhaps 6 years ago? I believe you were selling it on a different platform and now it is not recogizing any key for updates. Our site is getting critical PHP errors from lack of updates and filling over 20 gigs of PHP error logs a day. Please help

Hi, I installed the theme and configured the whole site. Finally I activated the child theme to apply and maintain some changes to the CSS. Unfortunately when I activate the child theme, the “bottom-bar” appears on the homepage which I want to remove. However, I do not have the “Theme Options” button to manage it (as you have advised other users). I use Elementor on the site. How can I solve it?

Will I rewrite the polyrain(dot)pl homepage on your template, I am asking about the section below “Realizacje” and “Oferta”?

Since my support has expired, I would like to ask if you could check whether this is a bug or if it will be addressed in future updates.

When using the Fancy Titles element in DT theme and selecting heading tags such as H1, H2, H3, etc., they do not seem to be interpreted correctly in the code. I have noticed this while using various SEO tools, and upon checking the source code, I initially thought it was a false alarm. However, the only element that correctly appears as a heading in the source code is the Custom Heading option.

This is a crucial issue for SEO because if my page does not display any proper heading tags in the source code, my rankings may suffer. If there is a workaround for this, I would be happy to extend my support. I have used dt.Fancy Titles throughout my website and just realized that H1, H2, and H3 tags are not visible in the source code. Could you please confirm if this is an issue and if there is a possible fix? maybe adding a custom class so it shows the custom title element like fancy titles? thank you

I bought a WordPress theme from you a few days ago. I really like the FSE block editor. Please release more FSE themes in the future.

I’ve noticed at the end of blog posts there a section that displays related posts. Instead of showing the correct date of each post it’s showing the same date for all the recent posts which happens to be the date of the actual blog post. Any ideas?

Hello. I have a fresh WP installation and newest theme version and I’m still getting Widgets Error. When I’m clicking widgets all I can see is: “The editor has encountered an unexpected error. Copy error”.

I will paste that error:

TypeError: Cannot read properties of undefined (reading ‘getCurrentPostType’) at b (https://scpccpa.ca/wp-content/plugins/the7-block-editor/dist/editor/blocks/navigation/hover-colors/editor.js?ver=0805079b3e51c61d067d:1:1904) at https://scpccpa.ca/wp-content/plugins/the7-block-editor/dist/editor/blocks/navigation/hover-colors/editor.js?ver=0805079b3e51c61d067d:1:2697 at ht (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:45730) at Qs (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:120536) at wl (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88637) at bl (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88565) at yl (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88428) at il (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:85252) at fl (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:85639) at Nn (https://scpccpa.ca/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:32474)

Can you please help me with it. Thank you, Tomasz

Good morning, I bought this theme for a site a few years ago, around 2019, it is asking me for an update since it is generating conflict but at the same time it is as if it were not licensed. Do I need to buy the theme again with another license or with buying support it can work for me since to update some plugins it asks me for a license.

Hi since the last update the menu disappears when I click on it Look here: https://soulpilates.gr

Hello team, I need your help. I’ve moved my site and I want to be able to use my lisences key on the new one. Can you delete it or was it so that I can use it again?

Hi there,

We’re going to build a new site. And we’ve used The7 earlier – with WPBakery, which is very intuitive but also a tad slow. Now it’s nice to see The7 is usable with WP editor or Elementor.

What would you say is the fastest? Add: we would need a portfolio page, but i couldnt see a wp editor demo on your site?

Regards, Ed’

Can I use the same license for subdomains? The five subdomains are part of the same business, Please confirm if this is allowed.