19041 comments found.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I would like to know how can i transform some section wraps in a slider only on mobile. Can I do that???I have 4 columns icons in desktop inline but in mobile stays one above other…I would like to make and slider
I have 4 columns icons in desktop inline but in mobile stays one above other…I would like to make and slider
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I want to remove a domain registration, but I don’t have access to the hosting or admin to delete the theme first… How do I transfer the registration to another domain?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, My support expired, But the Betheme editor is not working anymore. Can you please at least see myy issue?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thankssssssss
No problem 
Wooow awesome sales!!!
Good Luck for your works
Thanks!
hi pre sale question
1. is this compatible with elementor? 2. can some of your elements be disabled to make it lighter when installed for caching? 3. any proof of having a fast gtmetrix? 4. if i buy this and lets say my support is expired, do i need to buy again for support? 5. can i customize your theme like custom customize for development? 6. how good is this for seo?
Hi,
1. Yes, Betheme is compatible with elementor.
2. We have Performance tab built-in into theme where you can enable/disable some features if you like.
3. If you will send us private message, we can send you few samples of final website from customers with speed results. We can’t share them publicly here.
4. No, you don’t have to extend the support. It’s not obligatory.
5. Not really sure what you’re asking for exactly but with built-in BeBuilder, you can customise anything you like. Unlike other website builders, it’s lag-free experience.
6. Betheme have built-in seo fields but if you would like to extend seo functionality, you can easily use 3rd party plugins like Yoast.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi. Can you help me review my refund request? It has been nearly a week since I applied, and no one has responded or processed it.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there…how do I deregister my temporary domain that was in use to develop a site now that I’ve pointed it to the proper domain? Message: “Purchase code already used. Please deregister purchase code and remove theme folder on: tempd24.sg-host.com”
NM, figured it out!
Great, thanks for the update!
Hi there, I have a inquiry about a bug. I thought we had gotten rid of the nice scroll, but in the latest download it’s there and it’s causing my page speed to slowdown dramatically. It actually don’t fully execute it just loads in the back-end until the page stops it. I have over 20 of your themes on different sites I manage, but I’m scared if I take out the plugin, it will stop working. If you look at your newest files its in the JS section under plugins the two plugins that are causing this issue are: 1.) nicescroll 2.) debouncedresize Can I erase these out of the files and it not cause any issues with the site? Did you bring them back in the latest update?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Ok Sent thanks
I sent a email but haven’t heard back, id you guys add nice scroll t the newest update?
Our support team respond on messages from oldest to newest. You should receive response this morning.
Hello, I am still testing the theme, I removed the old demo and I need to remove the license, I cannot do it because the website is already removed. Can you please remove the license registration for me.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
There is an option to hide this section in the post section-post-intro-share
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I’m thinking if in the product template in the description section you would add the Woocommerce accordion element in addition to the Woocommerce tabs because it’s much more aesthetic. That would be great.
By the way, the theme is great! Good job!
Hi,
thanks for suggestion, we will consider adding it in future updates.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi guys, I love your theme. I have made several sites with this theme and, this year, I am evaluating the compliance of these sites with the Accessibility Act, which comes into force in June 2025.
Does your theme comply with this legislation? Does it comply with WCAG 2.1 AA standards? Are there any control procedures or useful options to activate so that it is as accessible as possible?
It would be very helpful to have support from you in dealing with this transition. Thank you, have a nice day and good work, Eleonora
Hi Eleonora,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to so we can take a closer look on WCAG 2.1 compatibility.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hola! He comprado el tema dos veces y quiero comprarlo de nuevo, esta vez para un cliente que quiere una web de préstamos hipotecarios. Me ha gustado mucho esta plantilla https://themes.muffingroup.com/be/loans3 pero no me gusta que sea página única. Se puede modificar para que sean varias páginas? Este es un ejemplo de cómo lo quiere: https://www.iahorro.com
Hey,
yes, you can of course. Pre-built websites (demos) are only examples of what could be accomplished with the Betheme. So basically, you can do much more than you see on specific demo.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Perfecto, mil gracias 
You’re welcome
Hi there i got 5 licences for the betheme. however i forgot to deregister the code on one site before taking it down. Since i forgot what my username back than was.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, i was using this theme for a client, now the client hosting was canceled/removed, etc, and I want to use it with another one, I’m trying to register the theme but I got the message about unregister first and remove the theme in the “older website”. I dont have access to the older hosting anymore, was canceled.
What i can do? thank you
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello can you reset my license?
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there,
I purchased Betheme some time ago and initially tested it on a different domain. However, that website was deleted, and the domain is now for sale and no longer in use.
Despite this, I’m still receiving the following error on Betheme: “Purchase code already used. Please deregister purchase code.”
Since the site is no longer hosted and the domain isn’t owned by anyone, could you help resolve this issue so I can use the theme again?
Looking forward to your assistance.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi
I had a huge problem updating from an older version to the newest. The previous version installed was 12.1. I have installed a backup of the site so it is back to 12.1 but I need it to upgrade AND work. How do I do this please?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
