19041 comments found.
The BeBuilder Data Updater doesn’t seem to work. I click on the Update Database button, but nothing happens.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
When looking through your templates, I can only see Elementor, but I need WPBakery because it is superior in terms of usability to our clients. In Themeforest you are marked as WPBakery supported the this theme.
Hi,
Betheme is compatible with WPBakery but if you ask about the prebuilt websites, we do not build them with WPBakery because in our opinion this plugin is pretty heavy and clunky in terms of performance, flexibility and functionality.
We strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, we have purchased more than 10 licenses for our projects and each time we purchase a new license. Is there an option for agencies to purchase a multi-license? Multiple licenses at once to use in subsequent projects? Thanks a lot
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
thanks!
You’re welcome!
Dear BeTheme Team,
We are currently evaluating BeTheme and BeBuilder for use on our new upcoming project (new licence – we were your customer in the past), and SEO optimization—particularly per-page SEO control—is one of our top priorities.
A colleague of ours, who is already using BeBuilder, ran into a significant issue where Yoast SEO doesn’t recognize any content (text, images, or links) added via the builder. We’ve also come across similar reports online, where users mention that Yoast cannot analyze content built with BeBuilder.
This has raised some concerns on our end. While we did read here on ThemeForest that BeTheme includes built-in SEO fields and supports 3rd-party plugins like Yoast SEO, in practice, it seems this compatibility may be limited or problematic?
Could you please clarify:
Whether Yoast SEO is fully compatible with BeBuilder, particularly for per-page analysis?
If this issue is expected, is there a simple way to make sure Yoast SEO works correctly with BeBuilder? For example, do you provide a special field for SEO content, or are there any steps we need to follow?
And most importantly: Can this issue be resolved at all, or is Yoast SEO inherently unable to read BeBuilder content?
Understanding this is key for us before proceeding with the purchase.
We appreciate your guidance and look forward to your response.
Hi,
to make BeBuilder content readable for 3rd party tools like Yoast, you need to use Builder >> SEO feature. It’s because BeBuilder is based on custom fields and encoded in database for security reasons.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you for the explanation.
How come Elementor, for instance, doesn’t have this extra step in regards to Yoast SEO?
Also, what does this mean for future updates to the page content? Will we need to manually regenerate the SEO content in Builder >> SEO every time we make changes on the page?
And how does this affect how Google sees the page?
Is there an option for this to be generated automatically every time there’s a content change on the page?
Best regards
Elementor is based on the default WP editor, while we rely on custom fields, which in our opinion are much safer. Moreover, content built with BeBuilder is encoded in database making it 100% safe in terms of security.
Moreover, this way, you have additional possibilities so you can insert the content of default wp editor into BeBuilder which is pretty helpful in some cases.
Regarding regeneration, at this moment, you have to regenerate it every time you make change on page. So far nobody didn’t asked about that to be honest but it’s a good idea to consider adding extra action that will regenerate Builder >> SEO automatically on page update.
It won’t affect affect Google as content generated by Builder >> SEO isn’t visible for browser but plugins like Yoast.
P.S. We are working of full compatibility with Yoast already and it will be built directly into the BeBuilder.
Thank you and great news about the full Yoast compatibility!
Best regards
You’re welcome 
Can you please help me to revoke my license number? I put the code in my website, but after some change themes it’s gone wrong. Please help, thank you.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Still it give me: The purchase code has not been used to register Betheme or the username does not match the purchase code.
I clearly buy betheme, kindly please check.
Thank you
Hey,
Our system automatically locks a license for verification if the domain is changed too frequently. However, I’ve checked and confirmed that the previous domains are no longer active. The license have now been unlocked. We apologize for the inconvenience.
Best regards,
Muffin Group team
Is the license I bought for $60 lifetime for one site, or is it for one year?
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
I still have 5 month of support remaining, and I cant verify my purchase code to open a ticket for an issue I am having. Please help.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I am trying to update Betheme to the latest version, but after updating it gives critical error. I know that my support is expired.
Appreciate if you can help me on this.
Thanks,
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Guys – can you recommend a demo that has a slider as the first home page element. We has used revolution slider but wondered if this can be achieved by using another slider you recommend or using elements inside the page builder from either be builder or Elementor. Can you recommend something to look at from your demoes and recommend a solution to achieve a slider. Thanks guys
Hi,
you can use Loop Builder to create own slider that fit your needs. This tool is very powerful and let you build own sliders. We have couple of videos regarding this feature on our Youtube channel but if you would like to see this feature in action on real sites, you need to send us private message as we can’t share links to such sites publicly.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hi, this theme looks great. I need to be able to show photos and video inside the portfolio page – like this one: https://themes.muffingroup.com/be/creative4/portfolio-item/vivamus-rutrum/ Is this possible to do with your theme?
Hey,
this is single portfolio item and yes, you can put photos and videos inside the portfolio page of course.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I have noticed that a custom template created for WooCommerce Shop + All Categories is not fully compatible with the new WooCommerce Brands functionality. There are issues with CSS and breadcrumbs. Any ideas?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there, I have a question. If I purchase this collection of 700+ themes, can I use any of them freely? For example, if I choose and use one theme on a WordPress site, and later need to use a different theme on another WordPress account, do I need to purchase it again? Or does the license allow me to use multiple themes on multiple sites without repurchasing? Thanks!
Hey,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase. However, each license is lifetime. This means that you are entitled to lifetime updates, all for a one-time payment, with no hidden, recurring fees.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Registration limit exceeded. Please contact us using contact form on our Themeforest profile page: https://themeforest.net/user/muffingroup . message already with link details but no response
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
From June, the Accessibility Reinforcement Act will come into force in Europe. This means that websites must be accessible for people with disabilities in terms of simple function, contrast, etc. Have you taken this into account?
Hi,
yes, we did. If you need further details regarding this specific feature, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
it was built with Slider Revolution. If you need help with it, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there, I want to remove the domain from my license key. The domain is expired and not accessible. is there any way to remove it.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Is there a way to remove the featured image from being in the header for pages.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hi. please help me to figure out the problem. I haven’t updated the theme for a long time because of problems with renewing subscriptions to third-party paid plugins. I’ve updated it to the latest version now. Now I see a sidebar on the store category pages (archive-product). This wasn’t the case before the update, I definitely didn’t make such a setting. I looked through all possible parameters in the theme settings and didn’t find a single one to enable/disable the sidebar on the store category page. where to look?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
Anyone has noticed that color and images attributes are not shown after some updates?
The only common point between two websites is the Wordpress latest update.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Sorry, it was a chrome extension!
Thanks for the update, happy to hear you’ve found the culprit 
Hello, prebuilt sections are available only with your builder of they comes with elementor too?
Hi,
yes, prebuilt sections feature is available for the BeBuilder.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
