I would like to bring to your attention a performance issue we are experiencing with the advanced search form. Specifically, loading and selecting cities in the location filter causes significant browser slowdown, especially given the large number of cities involved (approximately 7,889 cities loaded at once in the <select> dropdown).

This large data load results in high browser resource usage (CPU and memory), making the user experience sluggish when selecting a state and then a city.

Could you please advise if there is a way to improve this process, such as:

Loading cities dynamically via AJAX based on the selected state,

Or any other method to reduce the client-side load and make the search faster and more efficient?

For context, I am hosting a website for a client who purchased the Houzez theme, and they have reported this issue during usage.

Thank you for your assistance, and I look forward to your support.

i followed this instruction on how to change logo and favicon, favicon it can be changed but the logo no, https://favethemes.zendesk.com/hc/en-us/articles/360038335292-Logo-and-Favicon, is there a better way to adjust the website according to my needs then your documentation?

hello, i did purchase your theme but when i try to activate it it says: Invalid purchase code, please provide valid purchase code! what should i do to make it work

Dear Houzez Team.

I would like to inform you that after helping a colleague on a project for his client, We have found that the option for agents to use the agency package is not working, when it is selected in the Agency profile, it does not get applied for agents to be able to make use of the agency package. The agents get directed to purchase a package.

Has the ‘properties’ element been replaced by ‘property cards v1”? After a Houzes theme update, our original ‘properties’ element is only showing 1 column rather than the 3 we have selected. Thanks.

Hi team, i installed and demo import, saw the property details and buttton (whatsapp/call) overlap the property details. how to fix it? it show in iphone google chrome.

Hello, I purchased the Houzez theme, but I ended up letting the support period expire. I’d like some help: is it possible to create fields like the ones on this website – https://myside.com.br/apartamento-venda-varandas-bueno-goiania-go – where the user can click and filter by apartment size and also see the specific price for each one? If this is possible, please let me know and I’ll be happy to renew the support.

Hi , a pre purchase question, how easy is it to integrate feeds from property portals into the Houzez theme?

Pre-sale question: Hi team, is it possible to create custom fields in the agency form? We will need to have a ‘Language’ field, and also having this field inside the CRM for each contact in our database.

Thanks in advance.

hi i will use houzez for one lang site in arabic the appearance in not good please reffer me the steps the theme can appeare correctly error exampla: pls see: https://prnt.sc/JWVpL99w6j1a while it should appeare as drop list and onther question? where can i modify the fileds value in houzez cutsom forms: pls see: https://prnt.sc/soWIPwb4_urT

Necesito ayuda. importe el demo 17 e intento traducir al español usando el plugins loco translate pero no cambia. borre cache y todo lo de mas pero nada. alguna solución por favor.

Hi, Houzez Library is showing a very few options and they also getting error when I try to import: The element can’t be loaded from the server.

How to turn on or off this detail?

https://drive.usercontent.google.com/download?id=1ElktoPJUOQPOojePRpuFVOpxeaBuijRD&authuser=0

I can’t remove this option so each person pays individually. I don’t see the option to disable Enable Agent Package Usage

how we can remove mortage calculator from properties who offered for rent ? Why we have to offer this tool for rentals properties? https://cityvalue.gr/en/property/85927-2/ i saw the same problem to your demo listing https://demo43.houzez.co/property/family-home/

You have to create an option for theme builder single property too or rule to select a template for sale and another for rent. Thanks

Hello, after yesterday’s update, there is a huge margin from the top to the property list after clicking on search button on my homepage. It was not there before this update . Can you fix it please?

Hello, I’d like to make an important suggestion to improve the agent search functionality.

It would be ideal if, when filling out their information, agents could select their location from a dropdown list or via Google integration (autocomplete or Google Maps). Additionally, in the agent search feature, it would be very useful to locate agents directly through an interactive map like Google Maps or a similar tool.

Currently, adding cities to the system has to be done manually one by one. This becomes very inefficient if you want to include all the cities in a country. Why not allow importing this information through a CSV file? This would greatly streamline the process and save time.

Lastly, I’d like to point out that this issue directly affects the visibility of verified agents. The verification becomes almost useless if, due to this limitation, many users choose not to display the list of agents, since every time a new one is added, you have to manually update their city to make them visible in the search. This is a major structural flaw that limits the scalability of the platform.

Thank you for your attention.

Hello,

I’m using the Houzez theme. On the listing page (example: https://simplechoicesdubai.com/properties-to-rent/), my client has requested that the language of the map be displayed in English, but currently it appears in Arabic. I’ve searched through the theme options and documentation, but I couldn’t find any setting that allows me to change the map’s language.

Could you please let me know how to set the map language to English? Thank you!

Hi, i purchased this theme and when i import demo, i cant change logo. the footer the same thing. ( i change from the wp-admin / theme option ). nothing change. with elementor i can change but the rest of the theme remain unchanged … what to do ? i imported 3 different examples.

I’ve noticed an issue on the standalone login/register page. When I click the “Register” button, the link redirects to:

https://casacasa.com.mx/registrarse/#register-form-tab However, the registration form does not display or activate as expected. The #register-form-tab hash appears in the URL, but the registration tab doesn’t open automatically.

This behavior comes directly from the Houzez theme and hasn’t been modified by me.

I’d appreciate your help in resolving this issue so that the registration form works properly when users access that page.