26665 comments found.
same here. I’m also missing a whole lot of content after updating WP Bakery Visual Composer (8.5) – buttons, latets posts, custom text, portfolio lists, etc.
I’ve tried to update my Qode Settings (under General), but nothing happens in front-end.
made 30.8.8.1. update, but nothing changes. still a lot of content like custom font, portfolio list, butons, and and, is missing
Hello,
We released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
no change after update 30.8.8.1
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yes. and I updated qode options general, deleted page cache and browser cache. It still looks the same. on two different sites, and I have 20 of them, so for the clients it would be great if you can fix this.
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qode core plugin 3.3.4.1
see below some examples:
see here, portfolio list is missing: https://aarton.ch/moebel-leuchten/ and also https://aarton.ch/portfolio-seite/ see here, custom font is missing: https://derbuerolist.ch/ and also here https://derbuerolist.ch/hilfsmittel/ see here, testomonial list is missing https://derbuerolist.ch/referenzen/
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Hi Qode. it seems that everything is on its place and the update work. thank you for the quick support.
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Hi guys,
I’m missing a whole lot of content after updating WP Bakery Visual Composer (8.5) – buttons, latets posts, custom text etc.
I’ve tried to update my Qode Settings (under General), but nothing happens in front-end.
Please help.
Hello,
We managed to reproduce this on our installation and released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There,
I just preformed the theme update and WPBakery update. Unfortunately, it doesn’t show the portfolio after the WPBakery update. I’ve done the WPBakery update different ways also as instructed in the update video. The problem continues. When I go back to the previous WPBakery version, everything is back to normal. Is there a solution? All other sites I’ve updated with WPBakery preform perfectly. So I think it’s something in the Bridge theme that’s incompatible.
It’s the Bridge core update that’s causing the problem! When I skip this update, everything works fine.
Hello,
We managed to reproduce this on our installation and released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you! It works :o)
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How do we reset the theme import setting to the default theme settings?
Hello,
If you are planning to import another demo, it is good practice to first clear your existing demo as explained in this article (please note that this plugin will clear all WP content, basically reverting your site to the point when you just installed a fresh copy of WordPress). If you are using multisite, please use this plugin carefully because it can reset all network installations.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Would it be possible to know what domain my Purchase codes are registered to? I have 36 and don’t remember which website is using which.
Also, would it be possible to see the purchase code via the database (phpMyAdmin)?
Hello,
At our Help Center there is a form for deregistration of purchase codes, however there isn’t one where you can check where your purchase codes are registered. You can contact our support through this email, include your purchase codes in the mail, and our support agents will check and list the domains connected to purchase codes.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Do not use latest 6-20-25 update. The new Bridge Core causes “Icons with text” to not display.
Hello,
We released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After update all the portfolios are not working… I give up. Moving to Hello Elementor.
All buttons are gone too…
Hello,
We managed to reproduce this on our installation and released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
What a surprise – another issue attempting to update this theme!
Hello,
Please follow update procedure covered in this tutorial and don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video. It is important to navigate to Qode Options > General and click on ‘Save Changes’ button in order to generate a new dynamic CSS file.
You should also make sure to update all plugins listed in Appearance > Install Plugins.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Perfect. Thank you
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Hi, WordPress WPBakery Page Builder plugin <= 8.4.1 – Authenticated (Author+) Stored Cross-Site Scripting via Grid Builder vulnerability. Can you please release the 8.5 version? Thanks a lot
Hello,
The theme will be updated soon. You can check for updates in changelog here.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, please double check you new theme version: after the update, and after re-saving option themes all qode buttons widget, qode icons and qode gallery are not more visible
I also make sure to update all plugins listed in Appearance > Install Plugins. And this for 10 different websites
Hello,
We managed to reproduce this on our installation and released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, the problem still persist in 30.8.8.1 version. I tried to update twice, form envato market plugin and manually, a lot of widgets disappear and portfolio works descriptions too
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I used your today new update…
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ok, now it works, but up to 2 hours ago the download always reported the version with error, even after logging out
We are glad to hear that the new version is working correctly.
In case you need any additional assistance regarding theme please submit a ticket at our Help Center and our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! Is the theme compatible with version 9.9.4 of Woocommerce? Thanks
Hi,
You can use the current version of the theme with latest version of WooCommerce.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks!!
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Hello, i need to deregister my license but i cant find a way to do it.
Hello,
We have deregistered the purchase code for you. You should be able to register the theme now.
You also have an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
30.8.7.1 version shows “Warning: A non-numeric value encountered in /home/oyalt/domains/oya.lt/public_html/wp-content/themes/bridge/title.php on line 75” error message on the front. it disappears when i change to 7.4 PHP. All plugins and themes are up to date. How to fix this problem?
Hello,
Have you also updated Bridge Core to the latest version (version 3.3.3 at the moment)? After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, as I mentioned, all plugins are up to date, as well as Bridge Core 3.3.3
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Does your theme offer login to a Client Panel (Agency Dashboard, Project Management and CRM) after the client purchasing a service?
If this theme offers this tool, how can I view the Customer Dashboard demos?
Hello,
The theme has Qode Membership Plugin which lets you add a login and registration form to your website, allowing users to create their own accounts and log in from the front-end of your site. However, this is just for listing, LMS, and real estate demos.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I just updated the theme and after doing so, it broke my site saying stylesheet is missing and the website revert to the default wordpress theme. how do I fix this ?
Hello,
When updating theme and plugins we recommend following instructions from this article – How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video. It is necessary to navigate to Qode Options > General and click on ‘Save Changes’ button in order to generate a new dynamic CSS file. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
You should also make sure your purchase code is registered in Bridge Dashboard. Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I created a one-page site. The menu works fine on desktop, but on mobile, when I click on a menu item, it closes the menu but doesn’t scroll to the anchor.
Thanks!
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Support Team,
I hope you’re doing well.
I purchased the Bridge theme from ThemeForest some time ago and have been using it on my website without any issues. The theme includes the Slider Revolution plugin, which has always worked fine without requiring a separate license or activation key. https://prnt.sc/LjFO4xTOWJUG
However, recently (within the last 1–2 months), the plugin has started prompting for an activation key, even though I’ve followed the same installation and update process as before. This issue wasn’t present previously, so I’m unsure why it’s now requesting a key.
Could you please clarify if this is expected behavior, and let me know how I can continue using the plugin under the original theme purchase?
Here are the details: Theme: Bridge Website: https://mitchmatthews.com/
I would really appreciate your help in resolving this.
Thanks!
Hello,
Thank you for using our theme.
This notice is related to plugin updates. Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Support Team,
I hope you’re doing well.
I had reached out a few months ago regarding the Slider Revolution plugin included with the Bridge theme. As mentioned, the plugin has recently started prompting for an activation key, even though it was previously working fine without one under the theme purchase.
As per your response, I understand that bundled plugins are updated with the theme, and that if I need the latest version of any bundled plugin, I can contact you by providing my purchase code.
I would like to request the latest version of the Slider Revolution plugin so I can resolve this issue on my website.
Website: https://mitchmatthews.com/
Thank you for your continued support. I appreciate your assistance in helping me get this fixed.
Hi,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update Bridge theme and bundled plugins please follow instructions from this article – How To Update The Bridge WordPress Theme And Bundled Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
We cannot add plugins here in the comment section. You can also contact us via contact form here and we will send you plugins.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thank you for your response.
I’ve reached out via the contact form as requested. Please check and let me know once you’ve had a chance to review it.
Looking forward to receiving the updated plugins.
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Hello Am unable to activate my purchase code.. kisseth@kisseth.com . After downloading the new theme update
Hello,
Please navigate to Appearance > Install Plugins and check if you also updated Bridge Core plugin. If you are getting the “Please wait…” message during registration then you can try suggestions from this article.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Pls the article didn’t work .. Still having the same issue
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Sent
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Hello,
we had to upgrade Bridge theme & relevant plugins as a reaction on cyber security report. The result is not happy.. Here is old (public) version (23.2) https://www.cso-stm.cz
And here is (this day) actualised version (30.8.7.1) https://cso.develweb.eu/
I am not sure, if the “Bridge Theme” is pespective solution. We have bought more licenses a we operate more webs with this theme. There are not possible to actualise every week every web.
But now it looks, that it will be necesary to make damaget CSO web all over again… (?)
Hello,
The theme is regularly updated to match the security standards. We assume you haven’t registered your purchase code on your development domain. Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server and this is why shortcodes are displayed as code. Please make sure to register your purchase code in Bridge Dashboard.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you very much for your answer, it was useful. Everything looks all right.
The qeustion is in case of needs to have both instance active at real time(?) Devel/product version…
You’re welcome, glad that we could help.
We can add your development domain as a related domain. You can contact us over contact form here, include your purchase code, full url of your main domain, full url of your development domain and we will add it as a related domain. After that you will be able to work on both domains.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I’m trying to set a fixed height for the header on mobile, but I can’t find the option in the template. I can select a header height for desktop, but not for mobile.
Thank you
Hello,
There is no option to set mobile header height unfortunately. For a more detailed overview of theme’s options please check the documentation in this link.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I need to deregister the theme. I was using it on an old website installation, which is now offline, and I would like to use it on a new website. How can I deregister the theme from the old installation?
Also, please note that the current URL is temporary, as the site is still in development. I will need to deregister it again once I move the website to its final production URL.
Thank you!
Hello,
We have deregistered the purchase code for you. You should be able to register the theme now.
You also have an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account.If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.
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Thanks so much. Work perfect.
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