26914 comments found.
hello, how can I fix it? sometimes, the thumbnail is smaller than others, even it’s big size. It appears on PC and mobile
https://ibb.co/nM2RHFbH https://ibb.co/CsWhLtfnHi,
I believe you’re using a custom-built module, correct? If so, I recommend checking the settings for each column to ensure they have a defined width, either in percentages or pixels. Then, make sure the element inside each column is set to 100% width so it fully occupies the available space. Alternatively, for images, check their width in pixels for each viewport size to ensure proper scaling and responsiveness.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
How often would the theme be updated/adding features? as the last release was nearly 3 months before. Version 12.7.1 – April 29th, 2025
Hello, We’re currently working on a new theme update. While we can’t provide an exact release date just yet, we’re aiming to have it ready in about a month. Thank you for your patience. Have a great day! Best regards, Calin
In the next update, we ask that you make the theme work automatically from right to left and from left to right. We know that there are RTL versions, but many themes don’t make all versions work. I’m from Iraq, and many people face this problem. We hope you consider our request, as this will further promote the theme in Arab countries. Thank you for your cooperation.
Hi, Thanks for your suggestion! We’ve added it to our list for the team to review. Wishing you a great day! Calin
While working on the free news prebuilt template suddenly I get the error “Error at rows: 11(models) : 13(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z) . There is no way I can rectify this issue the Ctrl+Z doesn’t work. I am forced to uninstall the prebuilt theme and reinstall it again and start from scratch. I have done it around 4 to 5 times till now. Is there a solution for this?
Hi,
That means there is a problem. If the composer works correctly after installing the demo but it stops working after making modifications, that means the modifications are causing the problem. We can take a look at such issues and try to find the cause. if it happens again or if it’s currently happening, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will check directly on the website.
Regards, Simion C.
I just tried to recreate it and got the error message again “Error at rows: 12(models) : 14(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”. I have sent you to the email, please help with it.
I also see this issue when I try to change the menu items connected to the page ‘Modal Desktop” I see an error something to what I mentioned above.
Hi,
Most of the time, this issue is caused by an incompatible shortcode or a plugin conflict. After editing the page or cloud template using tagDiv Composer and saving it, you may encounter an error the next time you try to edit it.
If the problem only occurs on a specific page or cloud template (including the header or footer), it’s likely due to certain shortcodes or settings applied to that element. You can try replacing or temporarily changing the header/footer to test whether the issue persists.
In most cases, the issue can be resolved by restoring a previous version of the page or template using the page revision feature. https://wordpress.com/support/page-post-revisions/
Or we can check directly on your website, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can look at the checkout page.
Thank you! Calin
I would like to add a forum or Q&A feature to my website. Is there any plugin available or do you suggest any plugin that will integrate into the newspaper theme without any issues.
Hi,
For a forum you could try the bbpress plugin. There are more of them however https://www.hostinger.com/tutorials/wordpress-forum If you want you can try others as well before making a decision. Most plugins work fine with our theme. Same for displaying a Q&A https://www.wpbeginner.com/showcase/best-faq-wordpress-plugins/ Please try a few plugins.
Regards, Simion C.
This is a sale question. Is the demo theme you provided an actual home page or a page that can be found under the page section in backend? If not can i customzie and create the same layout like column and section if i create a new page and make that the default home page? This is important due to SEO crawling purposes. Some seller use demo theme that are baked in and not and actual “page” so the seo cannot crawl and consider it a home page. Need to know this before purchase.
Hi,
All the theme demos include a homepage https://cloud.tagdiv.com/#/load/Homepages It’s a normal page but set as the homepage. It can indeed be found in the wordpress pages panel. It’s not a template if that is what you mean, its a regular page built with the theme composer. In case I misunderstood your question or if you have more questions, please let me know.
Regards, Simion C.
Hello.
I have the Newspaper theme installed on the domain www.cm-moura.pt. When I change the PHP version from 7.4 to 8.2, it gives an error.
Hi,
The theme should work fine with PHP 8.2, we use it as well. What is the error exactly? If you want we can take a closer look, you can send us an email at contact@tagdiv.com and provide access to the website and to cPanel or something similar.
Regards, Simion C.
Hello dear tagDIv support team Hello dear Simion I have send e-mail please reply. Thanks Regards
Hi,
Sorry for the delay. I replied now in the email, please check as well.
Regards, Simion C.
Thank you so much for your invaluable help. I’m very pleased. I’ll try to follow your instructions step by step. I’ll get back to you if I have any problems. Best regards, from the entire tagDIv team.
Hi, getting this all around my backend, some fix?
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the td-cloud-library domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later.
PHP 8.2 (everything updated)
Thank you!
Hi,
That will be fixed in the next theme update, it won’t cause any actual issues with the theme or the website itself. Please turn off wp debug to stop showing it on the website in the meantime. Or if you want, we can implement the fix ahead of time on your website, you can send us an email at contact@tagdiv.com and let us know if you want us to do that.
Regards, Simion C.
Hi Simion,
Thanks a lot, I’ll wait for the next update.
Regards,
Hello again tagDIv team when will you new update ? and when will you add author monetization feature s ? Thanks Regards
Hi,
I can’t say unfortunately. It will probably a minor update with mostly fixes and improvements. But we will try to add a few new features as well, it remains to be seen which ones.
Regards, Simion C.
Hello dear tagDiv team Can I apply PC Forge template to another design template? and how can I do it? Thanks Regards
Hi,
That is possible, but it will be a bit more complicated. It would be easier if the Forge demo is installed on the website. It can be added to an existing website manually. You could install the Forge demo on a testing/staging website, then move the templates and the ACF content (post type, taxonomies, custom fields) to the main website, there is an export/import option in the ACF plugin. We will help as well, We can discuss more if you want to do this, I suggest to send us an email at contact@tagdiv.com and we will provide assistance.
Regards, Simion C.
Hello dear Simion I have send e-mail please reply. Thanks Regards
Please remove, colornames.in, findjobnews.com website on my account.
Hi,
If you’d like to remove domains from your license key, please contact us by email at contact@tagdiv.com and include your license key in the message. We’ll submit a request to have it reviewed.
Domains that no longer exist, no longer use the theme, or are using a different license key will be removed.
Thank you, Calin
Hello. I’m using Better Studio’s Publisher theme but it’s no longer supported, as you may know. I have a few questions.
1. I want to organize the homepage with WP Bakery, is it possible? Do you have WP Bakery in your theme?
2. Do you have a migrate tool? Because I will probably have problems with ad placement and I don’t want to lose SEO, because my pages are ranked first in my country.
Thank you.
Hello,
We do include WPBakery with our theme; however, we generally do not recommend using it with cloud templates, as it may cause issues with the website layout.
Unfortunately, we do not offer a migration tool, sorry for the inconvenience. If your website content was originally built using WPBakery, it should remain intact, and you can continue using it without needing to make any changes.
Thank you, Calin
I have a question please: is it allowed to change the theme name from backend, directories, other links like “https://demo.tagdiv.com/newspaper_default_rtl_pro” to “https://demo.tagdiv.com/custom” for security purposes,
Hi,
That is just the name of the demo. Installing a demo on your website will just import the pages, templates and content of the demo, the name of the demo won’t appear anywhere. Would you like to maybe change the name of the theme itself from Newspaper to something else? There could be issues, but I think it works if you use a plugin. We can discuss more, let me know.
Regards, Simion C.
Thanks for your reply, that means you don’t mind to change the theme name on my website like https://www.mydomain.com//themes/custom
You can do it if you want. I suggest this plugin https://wordpress.org/plugins/wp-hide-security-enhancer/ because there could be problems if you do it manually.
Regards, Simion C.
Thanks Simon C. You seem to be professionals because you pay attention to your customers, if you kept focusing on your customers and pay more attention to satisfy their needs you will be always on the top
We try to help all our users with what we can. Please let us know if we can help more. I suggest using the support forum or you can send us an email at contact@tagdiv.com We will check and reply as soon as possible.
Hi, I am using Newspaper theme. Is it possible to use real estate feature and doctor listing in my site. Can I use these component or section in the News Paper theme.
Hi,
Sure you can. The post types and the categories for them can be installed using these plugins https://prnt.sc/TqTy15h-qbH8 And the templates can be imported from the cloud library https://prnt.sc/3jJlpe-W3Mk6 You could choose one of the demos and install it, and then for the other you can add the content manually. And please let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I’m currently using the Newspaper theme (Urban Observer demo) on my website and would like to set up two separate search functionalities:
Blog Search – should search only through regular blog posts.️ Services Search (East Coast) – should search only through a custom post type (like tdcpt_directories or services).
Could you please advise on the best way to implement this using the tagDiv Composer or theme-integrated options?
Ideally, I’d like each search bar to be placed in different sections of the site and return results relevant to their content types only — for example, a blog search should not return service listings, and vice versa. (The pages should redirect to blog search or service search).
Also I am not able to edit services like web address, Timings.
Hi,
That can be done using multiple search elements. Each can have the type of content set. Both the live search https://prnt.sc/LlWTw6jm6pUo and the search form https://prnt.sc/DGl3JAtE91vF have an option to set the post type. It’s post by default, but it can be changed to the name of the post type you are using. Then the search results will be from that post type.
Some of the older directory demos have their information in their own plugin, customizing it will require making adjustments to the plugin. For the newer ones it can be customized with the ACF plugin. We will however help you customize everything you want. We can provide assistance directly on your website and explain what we do and where, it is faster and clearer this way. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login, and let us know what you want to customize. We will check as soon as possible. Let us know at any time.
Regards, Simion C.
I have sent you my queries in email. Could you please check and update me. Thanks
So far I can’t seem to find an email from you. I think I found a password reset email for an account you prepared for me, but I can’t set the password, there is an error. Could you please send the email again and include the user and pass for the account I should use? Then I will check as soon as possible.
Regards, Simion C.
I have sent email through tagdiv forum account to contact@tagdiv.com
I found it now. I will check it and get back to you in the email.
Regards, Simion C.
Hi, can you help me?
I seem to be having problems with the tagDiv Composer plugin. The website isn’t displaying as it should. You can see it here. I’ve updated my WordPress version, the plugins, and the PHP version to 8.1, but now the site looks like this:
https://elportaldelanoticia.comHi,
The website isn’t loading for me at all, there’s a server error https://prnt.sc/3txGSEl7hEM8 I suggest checking with the hosting, and the error logs. We could take a look as well, we will need access to the website and to cPanel, please send us an email with these at contact@tagdiv.com
Regards, Simion C.
hi Tagdiv team i have an issue i can’t assin the newspaper theme to my wordpress site please help
Hi,
I replied by email. Please check as well and let me know if I can help with something else.
Regards, Simion C.
hello, now Im using search-built in theme at gamen.pro. How can I switch to Google Search?
Hi,
I suggest checking this guide https://www.wpbeginner.com/wp-tutorials/how-to-add-google-search-in-a-wordpress-site/ It can be done through google manually, or with plugins. Please check it out.
Regards, Simion C.
Hello. I’m having a problem with my account. I can’t log in with my purchase code, and it tells me I was already registered, but when I try to recover my password, it doesn’t recognize my email.
I’d like to know how to use shortcodes within the site builder.
Regards!
Hi,
There is indeed a account created with your license key. I can provide the details or modify it if you want, please contact us by email at contact@tagdiv.com
If you want to add shortcodes in pages or templates built with the composer, please add them in column text elements https://prnt.sc/57mZxyp63sNR Shortcodes will work fine from there, please try it.
Regards, Simion C.
Hello, I’m considering purchasing the theme but I have a question. I’m planning to build an automobile directory — things like tire services, repair shops, towing services, etc.
There are taxonomies like “My Doctors” and “My Tourism”. Can I create more like these? And how and where can I do that? Is it a difficult process?
For example:
Tire Services
Repair Shops
Towing Services
Battery Services
Hi,
Thank you for considering our theme. It is perfectly possible to create as many custom post types, categories for them, and custom fields for their information, as you need. These are created through the advanced custom fields plugin, it provides everything. And the theme provides the way to create templates/design for the content, also submission pages and subscription capabilities if you need them. Our directory demos usually have just one custom post type with its categories and custom fields, as an example. But based on that example you can create your own. We will help as well when you have questions. Please let me know if you would like to know more.
Regards, Simion C.
