Discussion on Newspaper - News & WooCommerce WordPress Theme

Discussion on Newspaper - News & WooCommerce WordPress Theme

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I have a Category where I will the post from that category on a 4 flex block 1 where in each flex block 1 I will have a column with all the post from each author, for example: Column-1 : All post from author “John Doe” in Category = “Kiosco – [id 30]” Column-2 : All post from author “Marie Joe” in Category = “Kiosco – [id 30]” Column-3 : All post from author “Karl Bronson” in Category = “Kiosco – [id 30]” Column-4 : All post from author “Doe Joe Do” in Category = “Kiosco – [id 30]”

How can I do that ? there are a lot of filter, I tested each, but only I can get is all post

Hi,

That is possible. You can filter a block by both a category and an author. All you have to do is select the category and enter the ID of the author, for example https://prnt.sc/72atKTiAMtLu Just be sure to enter the author ID correctly, it can be found like this for example when hovering the name of the user in the users panel https://prnt.sc/PLgVokgNbxrX If you need help with it or there is a problem, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login so we can take a look.

Regards, Simion C.

Thank you very much… I did it

Hey! Could you please suggest how I can add Google Web Stories to my homepage?

Hi,

The official google plugin provides a shortcode for displaying the stories, like this https://wp.stories.google/docs/best-practices/#Embeds So you could use that shortcode in a column text element in the composer and display them anywhere, for example https://prnt.sc/5s2LqSw7KK71 You could also display them in the theme blocks https://prnt.sc/K6WnQCgXmX60 Please try it.

Regards, Simion C.

Hi, I have a Pre-built theme working on my website, but I will like to have another Pre-built theme instead, I mean, is like changing the theme of my website but keeping all the posts. How can I do that ?

Hi,

Installing a new demos will mean that everything the previous demo has imported will be removed, like the demo homepage, the demo templates (post, category, etc.) the demo menus, etc. The content that you created, like your own posts, pages, categories, etc. will not be affected. You could make a backup of the website to be safe and then install the new demo.

Regards, Simion C.

I know that my own post will not be deleted, what I am asking is, how can I install a new demo theme that looks exactly like the new one. I asking that because I tried with another demo, but nothing looks the same, is only showing me the post but not the main menu (home) showing 3 or 4 post from all categories

ok.. i did it

Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile and desktop versions on the phone. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.

Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile versions on the phone and desktop. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.

Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile versions on the phone and desktop. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.

Hi,

The mobile theme could be displayed on desktop because of the caching used on the website. However, most caching plugins have an option to create separate caches for desktop and mobile. It depends on the caching plugin you are using. The super cache plugin for example has an option like this https://prnt.sc/axDDsFuqFY-O Other plugins have a similar setting. If you want we can take a look at the website, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login.

Regards, Simion C.

I requested for a refund , it was approved per the email but no money refund has happened so far 2 days now

Hi,

I see the refund has been approved by us. Now it depends on how fast Envato will process the refund. I think it can take up to 5 days according to this article https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work Please have a little more patience.

Regards, Simion C.

I sent an email regarding my license. Waiting for a response….......

Hi,

I replied to the email now, please let us know if we can help with something else.

Regards, Simion C.

hi How can i activate the page builder divi for posts?

Hi,

If you’re using the Newspaper theme, please note that the Divi Builder is not compatible. You can only use the tagDiv Composer, which is available for pages and cloud templates—not for creating posts.

Thank you! Calin

i want to achieve the podcast functionality , can this theme support that and if yes how can i go about it ? i have audio files that i want to be in the site like podcasts how can i achieve that here ? is it possible ?

Hi,

If you’re looking for a specific demo, we recommend using the Podcast demo: https://demo.tagdiv.com/newspaper_podcasts/

Alternatively, you can apply the podcast functionality to any other demo. To do this, simply set the articles to the audio format and add the audio file link, as shown in this example: https://i.imgur.com/7Eq1LGO.png

Thank you! Calin

https://snipboard.io/Zkjv58.jpg https://snipboard.io/UgJo0k.jpg

I’m really disappointed with the Newspaper theme after purchasing it. While the post templates look great, many other important pages — like WooCommerce, bbPress, Terms and Conditions, and plugin-related pages — do not inherit the global typography or layout settings. I expected a premium theme to provide consistent styling across the entire site, especially for core integrations.

Having to manually adjust font styles, line height, and spacing for every plugin page defeats the purpose of using a pre-designed template. What’s worse, the support has been unresponsive, which is incredibly frustrating after paying a premium price.

I’m not a developer, and I bought this theme to save time — not to spend hours troubleshooting layout and style issues that should have been addressed in the first place. I really hope the team takes this feedback seriously and improves support and plugin styling consistency in future updates.

Hi,

It seems there may be a misunderstanding, so I’d like to clarify a few things.

You may have previously used a different theme that handled certain features in a specific way, and now you’re expecting all themes to behave similarly. If that’s the case, I understand the confusion, and I’m sorry for any inconvenience.

When you install a demo from Newspaper, only the content and layout specific to that particular demo are included. So, for example, if you want to set up a shop, you’ll need to configure it manually using tagDiv Composer (https://forum.tagdiv.com/tagdiv-composer-tutorial/) and tagDiv Shop (https://forum.tagdiv.com/tagdiv-shop/) Once the plugin is active, you can use tagDiv Composer to build your shop pages. To simplify the process, there are also pre-designed templates you can import from the Cloud Library: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=shop and just adjust the layout to your needs.

Just to reiterate: if you’re adding new functionality like a shop that wasn’t included in the original demo you installed, the layout for that feature won’t be available by default. You’ll need to either create it manually or import a suitable layout.

Thank you! Calin

Am trying to add tweets to a sidebar but every option am trying is failing , i have the smash ballon plugin installed , how can i get to have the twitter feeds show in a sidebar manner ?

Hi, Does the plugin provide a shortcode? If it does, you can use that shortcode within the tagDiv Composer. Simply add it to a Text element inside a column on your page or cloud template. You can insert it in the text zone like shown here: https://imgur.com/DSSni9j

Let me know if you need help placing it in a widget or sidebar area as well. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you!

Calin

I’ve been experiencing major load more stalling issues. I’m using Litespeed Cache. However, I discovered that decreasing the cache TTL can address this issue. Could you please share the values based on the screenshot?

https://ibb.co/zV35mjJ6

Hi,

Cache requirements can vary greatly depending on your content and traffic, so there’s no one‑size‑fits‑all “best” setup for Newspaper‑powered sites. Instead, I’ve distilled the most essential LiteSpeed Cache settings you’ll want to start with see them here: https://onlinemediamasters.com/litespeed-cache-settings/

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you!

Calin

fmdesk

fmdesk Purchased

Hi, I am using the prebuilt “Free News design” and I have installed the Dedicated Plugins for Prebuilt Websites “APP Find PRO Plugin” and “Job Find PRO Plugin”. Should I create pages and insert any shortcode for this to be visible in the frontend or how should I proceed further. Also, I would like to have the module to enable users to post articles from frontend. Is there an option for this?

Hi,

I’d recommend using the ACF plugin instead of the “APP Find PRO Plugin” and “Job Find PRO Plugin.” This way, you’ll have more flexibility to create your own Custom Post Types (CPTs), Taxonomies, and custom fields.

To get started, I suggest setting up a staging site where you can install one of the demo versions (either APP Find PRO or Job Find PRO). You can then take a look at the pages and templates from the demo to see how they’re set up, and use that as a guide for setting up your own site.

If you need further assistance, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thanks, Calin

hello, how can I fix it? sometimes, the thumbnail is smaller than others, even it’s big size. It appears on PC and mobile

https://ibb.co/nM2RHFbH https://ibb.co/CsWhLtfn

Hi,

I believe you’re using a custom-built module, correct? If so, I recommend checking the settings for each column to ensure they have a defined width, either in percentages or pixels. Then, make sure the element inside each column is set to 100% width so it fully occupies the available space. Alternatively, for images, check their width in pixels for each viewport size to ensure proper scaling and responsiveness.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Calin

How often would the theme be updated/adding features? as the last release was nearly 3 months before. Version 12.7.1 – April 29th, 2025

Hello, We’re currently working on a new theme update. While we can’t provide an exact release date just yet, we’re aiming to have it ready in about a month. Thank you for your patience. Have a great day! Best regards, Calin

In the next update, we ask that you make the theme work automatically from right to left and from left to right. We know that there are RTL versions, but many themes don’t make all versions work. I’m from Iraq, and many people face this problem. We hope you consider our request, as this will further promote the theme in Arab countries. Thank you for your cooperation.

Hi, Thanks for your suggestion! We’ve added it to our list for the team to review. Wishing you a great day! Calin

fmdesk

fmdesk Purchased

While working on the free news prebuilt template suddenly I get the error “Error at rows: 11(models) : 13(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z) . There is no way I can rectify this issue the Ctrl+Z doesn’t work. I am forced to uninstall the prebuilt theme and reinstall it again and start from scratch. I have done it around 4 to 5 times till now. Is there a solution for this?

Hi,

That means there is a problem. If the composer works correctly after installing the demo but it stops working after making modifications, that means the modifications are causing the problem. We can take a look at such issues and try to find the cause. if it happens again or if it’s currently happening, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will check directly on the website.

Regards, Simion C.

fmdesk

fmdesk Purchased

I just tried to recreate it and got the error message again “Error at rows: 12(models) : 14(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”. I have sent you to the email, please help with it.

I also see this issue when I try to change the menu items connected to the page ‘Modal Desktop” I see an error something to what I mentioned above.

Hi,

Most of the time, this issue is caused by an incompatible shortcode or a plugin conflict. After editing the page or cloud template using tagDiv Composer and saving it, you may encounter an error the next time you try to edit it.

If the problem only occurs on a specific page or cloud template (including the header or footer), it’s likely due to certain shortcodes or settings applied to that element. You can try replacing or temporarily changing the header/footer to test whether the issue persists.

In most cases, the issue can be resolved by restoring a previous version of the page or template using the page revision feature. https://wordpress.com/support/page-post-revisions/

Or we can check directly on your website, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can look at the checkout page.

Thank you! Calin

fmdesk

fmdesk Purchased

I would like to add a forum or Q&A feature to my website. Is there any plugin available or do you suggest any plugin that will integrate into the newspaper theme without any issues.

Hi,

For a forum you could try the bbpress plugin. There are more of them however https://www.hostinger.com/tutorials/wordpress-forum If you want you can try others as well before making a decision. Most plugins work fine with our theme. Same for displaying a Q&A https://www.wpbeginner.com/showcase/best-faq-wordpress-plugins/ Please try a few plugins.

Regards, Simion C.

This is a sale question. Is the demo theme you provided an actual home page or a page that can be found under the page section in backend? If not can i customzie and create the same layout like column and section if i create a new page and make that the default home page? This is important due to SEO crawling purposes. Some seller use demo theme that are baked in and not and actual “page” so the seo cannot crawl and consider it a home page. Need to know this before purchase.

Hi,

All the theme demos include a homepage https://cloud.tagdiv.com/#/load/Homepages It’s a normal page but set as the homepage. It can indeed be found in the wordpress pages panel. It’s not a template if that is what you mean, its a regular page built with the theme composer. In case I misunderstood your question or if you have more questions, please let me know.

Regards, Simion C.

LUKKY

LUKKY Purchased

Hello.

I have the Newspaper theme installed on the domain www.cm-moura.pt. When I change the PHP version from 7.4 to 8.2, it gives an error.

Hi,

The theme should work fine with PHP 8.2, we use it as well. What is the error exactly? If you want we can take a closer look, you can send us an email at contact@tagdiv.com and provide access to the website and to cPanel or something similar.

Regards, Simion C.

Hello dear tagDIv support team Hello dear Simion I have send e-mail please reply. Thanks Regards

Hi,

Sorry for the delay. I replied now in the email, please check as well.

Regards, Simion C.

Thank you so much for your invaluable help. I’m very pleased. I’ll try to follow your instructions step by step. I’ll get back to you if I have any problems. Best regards, from the entire tagDIv team.

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