12632 comments found.
Hello, I have created a WooCommerce attribute called “Brand” and added a logo and text so they appear on the product page; when clicking on the logo, it should open the brand page with its logo and information, but even though the link points to the correct URL, it shows a “Page not found” message. I have already checked the theme settings and everything is correctly enabled, also in the WooCommerce product settings everything is fine, and I even reconfigured the WordPress permalinks, but the issue still persists.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
hey guys just a heads up, your preview is not working
Hello,
Thank you for contacting us. Could you please clarify what error you get when trying to visit the demo? And try to open it now and let us know if it works.
Thank you in advance
Hi,
It’s working now, it was just a grey page with a standard message as if the page couldn’t be loaded or something. All good now 
Great. Thank you very much for letting us know. Feel free to contact us if you have any questions.
mega-electronics I AM USING THIS TEMPLATES, I WANTED TO DISABLED CATEGORY FROM LEFT SIDE SLIDER HOW CAN I DISABLED IT
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi. It says we should update Wp Bakery under plugin section (we have 8.5) but when we do this and go back in it still is on 8.5 and wants to be updated??
Hello,
Please send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Just purchased and go to install it fails: The theme is missing the style.css stylesheet
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
You are trying to upload the wrong file. Here is a solution https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Kind Regards
The plugin prebuilt options shows “t shirt” template under “services” pre built websites demo. but when trying to find this out inside my website admin panel that the only theme that it seems you not yet uploaded to, can you fix that to be available to install as pre built demo?
never mind i found it
Hello,
I’m currently using the WoodMart Marketplace 2 prebuilt theme on my website. I would like to change only the homepage by using the Retail prebuilt demo of WoodMart.
I have two questions:
-> If I import the Retail demo, will it remove my existing live data and settings?
-> Is it possible to import and use only the homepage from the Retail demo without affecting the rest of my website?
Please guide me on the best and safest way to do this.
Thank you!
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi, I’ve been having an issue with the Loco Translate plugin lately. When I first set it up, it works fine. But as soon as I switch between the child theme and the main theme, or if I move the location of the language files a few times and then try to edit one again, the plugin redirects me to the home page. Does anyone know anything about this?
The link the plugin is redirecting to is:
www. “my website” /wp-admin/admin.php?path=languages%2Fthemes%2Fwoodmart-tr_TR.po&bundle=woodmart-child&domain=woodmart&page=loco-theme&action=file-edit
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Can you please confirm that all the demo features, elements, and blocks are available within Gutenberg and that we do not need to add any additional page builders like elementor or WP Bakery?
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Yes, you can import any of the prebuilt websites and use them with Gutenberg.
Kind Regards
To confirm, we don’t lose any functionality, blocks, or styling if we don’t install WP Bakery or Elementor?
So we can use just Gutenberg blocks and build the same demos?
Yes, you are correct. You can build exactly the same website as you can see on our demo with Gutenberg blocks that come with our theme. More information in our documentation https://xtemos.com/docs-cat/gutenberg-blocks/?theme=woodmart
Kind Regards
Are you able to share a list of gutenberg blocks that you’ve included with the theme – ones that you’ve developed please?
Here is the list of available blocks.
ACCORDION
ACCORDION PANE
AJAX SEARCH
ANIMATED COUNTER
BLOG
BRANDS
BREADCRUMBS
BUTTON
CAROUSEL
CAROUSEL ITEM
COLLAPSIBLE CONTENT
COLUMN
COMPARE IMAGES
CONTACT FORM 7
CONTAINER
COUNTDOWN TIMER
COVER
DEGREE VIEW
DESIGN LIBRARY
DIVIDER
GALLERY
GALLERY ITEM
GOOGLE MAP
HOTSPOT
HOTSPOT PRODUCT
HOTSPOTS
ICON
IMAGE
INFOBOX
LIST
LIST ITEM
MAILCHIMP
MARQUEE
MARQUEE ITEM
MENU
MENU ANCHOR
MENU LIST
MENU LIST ITEM
MENU PRICE
OFF CANVAS
OFF CANVAS BUTTON
OFF CONTENT
OFF SIDEBAR
OPEN STREET MAP
PAGE HEADING
PARAGRAPH
POPUP
POPUP CONTENT
PORTFOLIO
PRODUCT CATEGORIES
PRODUCT FILTERS
PRODUCTS
PRODUCTS TABS
QUOTE
ROW
SECTION
SIDEBAR
SIZE GUIDE
SLIDER
SLIDER ITEM
SOCIAL BUTTONS
STAR RATING
TABLE
TABS
TABS CONTENT
TABS CONTENT TAB
TABS HEADER
TEAM MEMBER
TESTIMONIAL
TIMELINE
TIMELINE BREAKPOINT
TIMELINE ITEM
TITLE
TOGGLE
TOGGLE CONTENT
VIDEO
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi,
There is a critical update available for WPBakery Page Builder.
I’m considering purchasing my own WPBakery Page Builder license. Will it be fully compatible with Woodmart, or should I wait for your update to ensure there are no conflicts?
thanks
Hello,
We have the latest version of the plugin built into the theme. You can always update it via WoodMart -> Plugins. It is not necessary to purchase a separate license.
Kind Regards
Hi,
In your plugin WPBakery version is 8.5 and the latest version is 8.6.1 8.6 has a security improvment for the backend.
Thnaks
It is already of the latest version in the dashboard. Please send us your admin access so we can check if it is not https://themeforest.net/user/xtemos
Hi, pre-sales inquiries here. Are all demo templates available for WP Bakery and Elementor?
Also can I have a sticky search box at the top of the page on mobile for all pages? and is your search feature a third party plugin or in house developed?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Yes, all prebuilt websites are available for WPBakery, Elementor and Gutenberg.
Our search is a built-in functionality. Yes, you can make your header row with the search form sticky.
Kind Regards
Hello Author, I want to purchase this theme, Is there any discounts in future.
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Currently, we don’t have any plans for discounts in the near future.
Kind Regards
Theme isn’t installing on my WordPress rather it crashes my site
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Elementor error in the slides section. I’m trying to edit a slider in Elementor, and the blocks are physically on the page, but their grid structure isn’t visible (sections, columns, and widgets are merging, or their borders are missing).
The console throws a lot of errors. I’ve checked several of my pages, and the same thing happens.
utils.min.js?ver=6.7.35:12 Uncaught ReferenceError: tpGS is not defined at RVS.F.showTrackingFirstgo (utils.min.js?ver=6.7.35:12:21290) at RVS.F.reqTracking (utils.min.js?ver=6.7.35:12:21125) at utils.min.js?ver=6.7.35:12:22049
combine.min.js?ver=8.2.7:5 Swiper is not defined woodmartThemeModule.carouselsInit @ combine.min.js?ver=8.2.7:5 (anonymous) @ combine.min.js?ver=8.2.7:5Understand this error web-cli.min.js?ver=3.31.1:3 TypeError: Cannot read properties of null (reading ‘parentElement’) at ToggleIcon.apply (checklist.min.js?ver=3.31.1:3:47777) at ToggleIcon.run (web-cli.min.js?ver=3.31.1:3:147151) at Commands.runInstance (web-cli.min.js?ver=3.31.1:3:27842) at Commands.run (web-cli.min.js?ver=3.31.1:3:27684) at checklist.min.js?ver=3.31.1:3:50103 at checklist.min.js?ver=3.31.1:3:33956 at Generator.<anonymous> (checklist.min.js?ver=3.31.1:3:3766) at Generator.next (checklist.min.js?ver=3.31.1:3:48267) at asyncGeneratorStep (checklist.min.js?ver=3.31.1:3:39345) at _next (checklist.min.js?ver=3.31.1:3:39577)
torby-plazowe-3-3/:1 Access to script at ‘https://an.gr-wcon.com/script/c8725c3b-0d0c-4c52-85fc-7ebb8ed670c7/ga.js' from origin ‘https://bowi.pl' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
combine.min.js?ver=8.2.7:1 Uncaught TypeError: t is not a function at e (combine.min.js?ver=8.2.7:1:100363) at combine.min.js?ver=8.2.7:1:102257 at combine.min.js?ver=8.2.7:1:102305
These errors don’t appear on regular pages, so I think there’s some conflict with Elementor in this section.
Hello,
Please update the theme to the latest version and apply all the available patches in WoodMart -> Patcher. Clear your browser cache and test how it works.
Kind Regards
I have the current version, but I found a solution. After changing PHP, the php_value max_execution_time value was too low.
now everything is fine
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
I have an old site with WoodMart and WP Bakery. Before, I had the option to install WP Bakery or Elementor as a builder, but now I only have the option to choose Elementor. Is this because they are no longer 100% compatible with WP Bakery and it is better to work with Elementor or Gutenberg?
Hello,
Thank you for contacting us. Our theme is fully compatible with WPBakery page builder, Elementor and Gutenberg. All our prebuilt websites are available in three page builders.
Kind Regards
So great to know now Woodmart has new function like Variations images and Variation as product, this really rich a lot the theme. Anyhow, I wonder if Woodmart can go a little further to make it perfect for the use like shoes, garments which normally included 2 or more attributes in a product like color and size. Is it possible to upload multi photos ONLY to COLOR but not to all variations (for example 3 COLORS X 6 SIZES)? Is it possible to set variation as product only for specific attribute (for example, only creates 3 single products by colors but not creates 18 products by colors and sizes? I am definitely sure these are the really most needed function and if Woodmart would have, definitely the best! THANKS!
Hello,
Thank you for contacting us. You can suggest your feature requests and discuss with others on our website here https://woodmart.canny.io/feature-requests
Kind Regards
Urgent Support Request – Unable to Access Website or Change Activation Code
I have purchased your theme and have a valid license. However, I cannot access your website at all. I have reached out multiple times through support and messages, but no one is responding. It has been two weeks, and I’m still waiting.
I’m now leaving this comment because I have no other option. If I don’t receive a response soon, I will be forced to report this theme on @ThemeForest.
Please explain why I’m not getting any support. I simply need to access your site to change the activation code for use on another website.
Hello,
We are sorry that you faced difficutlies contacting us.
I see two messages from you and we answered both. Maybe you need to check the spam folder.
As for now, try to send us a message using the contact form on this page with all the details so we can help you asap https://themeforest.net/user/xtemos
Kind Regards
I am trying to log in to the website to make some changes, but when I attempt to recover my password, the website does not send me a reset email. That is the issue I’m facing. I’ve already sent a copy of this message as well.
We haven’t found your email in the database so you can create a new account on our website now.
That’s exactly the issue I’m facing. As you can see above, the ID on ThemeForest belongs to me, and I also have the license code. Please help me resolve this issue.
I’ve tried logging in with a different email and removed the previous website, but I’m still getting the following error:
“Error: An account is already registered with my email. Please log in or use a different email address.
Please remove the license code so i can register it again.
i have used this theme in my 3 different hosting for different clients, but in all 3 hosting, I get a notice from the hosting company that it is using high server resources, i notices this things from last 6 months and its happened only using woodmart theme and its very heavy server loading theme
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Dear Xtemos team,
Woodmart is close to a sales success; you will soon move from the 3rd position to the 2nd position on Themeforest in the WooCommerce section!
I truly wish you’ll be number one soon, as I’ve been your fan since launch.
Best wishes from Georgia, Tbilisi
Hello,
Thank you so much for your kind words and support! We truly believe that every achievement is possible only because of you — our loyal customers and friends. Your trust and encouragement motivate us to keep improving WoodMart and striving for the top spot.
Kind Regards
