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Is the theme WordPress multisite-compatible? Can we create multiple WordPress subpages with one licence?

Hi, I bought your plugin and I’m very happy with it.

However, I cannot find where to translate something: If you hover over the cart, a preview of the cart appears. There you can see the products in the cart, and two buttons: “View Cart” and “Checkout”. I want to translate them to German, but cannot find where. I have already tried with a translation plugin (Loco Translate), but no success. Can you please tell me how to translate these terms? Thank you

Best regards, David

Hello,

I’m very interested in purchasing the Avada theme for my e-commerce website. I currently use the Woodmart theme, but over time, I’ve grown less satisfied with it. I’m looking for something more modern and fluid, especially since 100% of my visitors use mobile devices. I also want a solution that requires fewer plugins while still offering strong performance.

Before making a decision, I have a few important questions:

Mobile product layout: Is it possible to display products in 2 or 3 columns on mobile instead of just one per row? And can we easily customize spacing, buttons, and filters?

Advanced product search in the header: Can I add a central search bar like on Amazon, with autocomplete, suggestions, or filters?

Sticky bottom menu on mobile: Does the theme allow creating a sticky bottom navigation menu with icons (Home, Categories, Cart, Account, etc.)? This feature is very important for mobile usability.

Ajax filters and navigation: Does the theme offer dynamic Ajax product filters (size, color, price, etc.) similar to Woodmart? Can users filter without page reload?

Customizable product pages: Can I fully customize the product page layout (block order, promo badges, variations, etc.) using Avada Builder, just like with Elementor or Woodmart’s builder?

Performance and included plugins: What plugins are included or recommended with Avada? Is it possible to run the theme smoothly without installing too many plugins? And is it optimized for speed, SEO, and Core Web Vitals?

Comparison with Elementor: Does Avada Builder offer more features than the free (or even Pro) version of Elementor? I’d like to know if I can fully customize everything visually, including buttons, blocks, filters, popups, etc.

Header builder and Mega Menu: Can I easily build custom headers and mega menus (with icons, images, subcategories) like I can with Woodmart?

Updates and support: How frequently is the theme updated, and how responsive is the support team?

Thank you in advance for your detailed answers. I want to be sure that this theme fully meets my expectations before making a purchase.

Best regards,

Hey, does this work with bookly or Amelia for appointment booking? I realize there is one included that you normally suggest. Does the one included also accept payments? Thanks!

Hello, Im building a webapge for a client and I need help integrating custom post types and fields into a card design and then have a slider to display 3 at a time with controls to navigate through the slider. They want to use native WP / Avada components, and I cannot seem to figure this out. The Post Slider element, does not allow me to select a custom post type. Any help would be greatly appreciated.

Hi Team, I’m currently using the latest version of the Avada theme (v7.12.2). During a recent security scan, I received a notice regarding a known vulnerability: WordPress Redux Framework <= 4.2.11 – Information Disclosure.

Upon checking the Avada theme files, I found that the Redux Framework version in use is 3.5.9.8, located at: /wp-content/themes/Avada/includes/lib/inc/redux/framework/FusionReduxCore/framework.php

Could you please confirm when the Redux Framework will be updated in the theme to address this vulnerability?

I have purchased this Theme long time ago and my Support is EXPIRED. However I would like to know why the Purchase Code is not getting accepted on a second WordPress installation which is on a SUBDOMAIN.

The Purpose is pretty clear. I do have my productional website and at the same time I do also have the same theme installed on my sandbox/playground on which I want to do some tests before applying it on the productional website. Please help here.

Extending or repurchasing the support for 50 USD only to get this question responded doesnt make sense to me at this point as it is a pretty generic question. Thanks!

Hello, I’ve just installed the theme but the icons are just empty rectangles, like the cart icon in the main menu. How can I fix this? Thank you

Hello Avada Support Team,

I’m currently working on a FAQ page on my WordPress website using the Avada theme. While the FAQ entries are being displayed correctly on the front-end and I can manage the FAQs under the “FAQs” post type in the WordPress dashboard, I am unable to directly edit the content from the FAQ page using the Avada Builder.

Even though the FAQ page is created via the Pages menu, when I try to edit it with Avada Builder, the FAQ elements appear visually, but I cannot modify the question-answer blocks directly in the builder interface.

Is this a known limitation? Is there a way to edit individual FAQ items directly from the page builder view, or must all edits be made through the FAQs post type only?

I would appreciate your guidance on the best way to manage and display customized FAQ content with Avada.

Thank you ThemeFusion Team! We truly appreciate your support and dedication. We chose Avada because of its strong infrastructure and flexibility — and we’re glad we did. The performance, speed, and design possibilities are unmatched.

Your support team has been very helpful and responsive, and we sincerely thank you for that. We look forward to continuing our work with Avada and building an outstanding site with your amazing framework.

Warm regards, NanoOrjin Team

Hello.

I am using multiple “Post Cards” on the same page to display the latest posts.

But it is showing duplicate posts, all “Post Cards” show the same list of posts.

I want: For example, on a page with 12 posts

- Post Card 1: Show the first post.

- Post Card 2: Show from post 2 to post 6.

- Post Card 3: Show from post 7 to post 12.

Is there any solution to handle it?

Thank you.

Hello, We previously purchased this theme and successfully used it for our website tardissenerji.com. Later, we closed that site and re-used the license for our new website nanoorjin.com. The activation worked perfectly.

However, due to serious issues on your Classic Demo (broken layout and non-functional sections), we had no choice but to delete WordPress completely and reinstall the Avada theme from scratch.

Shockingly, even though it’s the same license and same domain, the license key is now locked, and we are unable to activate it again. This happened just one day after the original activation.

This is frustrating and unacceptable. We did everything properly. Please urgently unlock the license key or allow us to activate it again.

We are preparing a professional site as an official distributor of an industrial product, and this delay is damaging our schedule.

Thank you in advance.

Hello, We previously purchased this theme and successfully used it for our website tardissenerji.com. Later, we closed that site and re-used the license for our new website nanoorjin.com. The activation worked perfectly.

However, due to serious issues on your Classic Demo (broken layout and non-functional sections), we had no choice but to delete WordPress completely and reinstall the Avada theme from scratch.

Shockingly, even though it’s the same license and same domain, the license key is now locked, and we are unable to activate it again. This happened just one day after the original activation.

This is frustrating and unacceptable. We did everything properly. Please urgently unlock the license key or allow us to activate it again.

We are preparing a professional site as an official distributor of an industrial product, and this delay is damaging our schedule.

Thank you in advance.

Hi, do you know if the pictures that’s coming with your avada.websites are free to use ?

Thanks

I purchased this theme a while ago. I registered it for another domain. I’m not using it on that domain anymore, and I want to use it on a different one, but it says, “The purchase code is already being used on another domain.” I have other themes that track when you activate or deactivate a domain; apparently, this one doesn’t. How can I deactivate the other domain in your system so I can use this theme on another website?

Hi, The update of layerslider version .15.1 is not activated

Hi, pre-sales questions:

1. Does this theme include elements to create a team member page? If so, would you please provide a sample?

2. Does it include the ability to hide that I am using the Avada theme and customize the name as it was white-labeled?

Thanks.

Avada support is not allowing me to create a ticket as i am facing issues with theme after purchase. After importing demo data Avada page builder plugin is not working and not allow me to edit any content. When i disable that plugin the page is broken but default WordPress edit option then start working.

Hello.

I purchased your theme a long time ago to use it on a single domain, and now we want to install it on a new website. However, we’re getting a warning that it’s already installed elsewhere. Your theme isn’t installed on any other site. We want to use our single license on our new site. Can you help?

Thank you.