19016 comments found.
Is there another section for product reviews? I built a site from an imported demo and it says there are reviews for the products but the product review section is empty on WooCommerce.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Why can’t I report a problem ticket after purchasing a new license?
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please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. We need to check your account as maybe you didn’t confirmed account creation and that’s why can’t post.
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The best of the best
Everyone needs to see these videos; you’re amazing!
https://www.youtube.com/watch?v=cV0ydTSGypI https://www.youtube.com/watch?v=5kBGNiov62EA better solution would be to add fields to the Betheme dashboard without installing ACF and CPT UI.
After creating the fields in the Betheme dashboard, being able to import the data via CSV would be great.
The “cars” content in the video is great. I’m curious what could be done with Woo products in the content instead of “cars.”
Hi,
thanks for kind words and suggestion, we will consider it for sure in future updates 
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Muffin Group team
Hi, I need your help. I previously registered my purchase code on a site I was working on a while back, but the theme was never actually used. The site no longer has the theme installed, and I don’t have access to the admin panel anymore to remove the folder. I’ve also sent you an email about this since my support period has expired. Could you please deactivate the old registration so I can reinstall it on my new site? Thanks!
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
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Best regards,
Muffin Group team
Hello,
I really like BeParty 6 https://themes.muffingroup.com/be/party6/, wonderful design! I have a question: is it possible to remove the horizontal lines and replace the rings with bubble images on the sides?
Thx! Steve
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
Hello, I installed the theme and found the solution myself. I realized those elements are images, and I was able to hide the divider line using the “empty” option.
Br, Steve
Great, happy to hear you were able to sort it out.
Hello,
I have just signed for a project and purchased this theme in order to manage the license and ensure future updates for BeTheme that was already in use.
I can’t figure out how to de-register and register again my new purchase code. The theme functionality doesn’t work.
Do you have an email address so I can send you login credentials and help me out?
Thank you in advance,
Natasa
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
Hi,
There is a vulnerability on Slider Revolution up to version 6.7.36. (Slider Revolution <= 6.7.36 – Authenticated (Contributor+) Arbitrary File Read via ‘used_svg’ and ‘used_images’) Is there or will be an update to 6.7.37 through your plugin? Through your panel latest version is 6.7.36.
Thanks!
Hi,
update for SR have been released a couple of hours ago and we will update it very soon as well.
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Best regards,
Muffin Group team
After a long break, I decided to test and see how your BeTheme template has developed, and I’m impressed. I’ll be starting several projects soon and would like to purchase additional BeTheme licenses for my clients. However, I build websites using Elementor, as my whole environment is set up for it, and here’s where I’ve encountered a problem. I would like to use your widgets/elements (page building elements), but when I select them in Elementor, I don’t get any editing options – the “Style” tab is completely unavailable. Is this intentional, and does it mean I won’t be able to use BeTheme widgets within Elementor? I’d appreciate your clarification, as I need to know this before deciding on purchasing more licenses. Best regards, and thank you in advance for your response.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
How do I activate Revolution slider to import hero sliders form their library?
Hi,
if you would like to import sliders from SR repository, you need to buy license from plugin’s author as version included into theme is bundled. Further details about bundled plugin’s version, you will find on https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
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Best regards,
Muffin Group team
Hello. I want to buy a theme and set up a site on Elementor. Can I add the Elementor Pro plugin to the template? Will it hurt performance?
Hi,
yes, you can use elementor pro version of course. Nevertheless, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
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Best regards,
Muffin Group team
Hi, where can I change the default page header background image please? I use the Oculist2 pre-built website.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
“The current CSS version in Theme Options differs from the one saved in the database”
Keep getting this message. The logo will not change under global settings and Logo options. Wated alot of time trying to get my project off the ground looking at this message,
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please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Thank you very much for fixing this so quickly
You’re welcome!
I can’t find a place to change the home page or the footer content
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please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
LayerSlider WP and WPBakery Page Builder is not updating
Hi,
both plugins will be updated as soon as we test them.
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Best regards,
Muffin Group team
the theme had been going well for years then suddenly so many things not working. HTML Text box with my custom code not showing in the editor and Live site and the COLUMN TEXT also lost it’s WYSISYG Bar + Inline Shortcode. Please fix it asap
Really sorry for the commotion . I finally fixed it by Changing the jQuery Location to Header in Theme Options > Perfomance. Great Themes !! That’s why I had 3 separate website using this !! Keep up the good work , guys
The latest theme version is really BUGGY. I just realized my custom css in Appearance > Customize > Additional CSS are gone. even after Regenerate Local CSS. Thanks God I still have the previous version of the theme. Therefore, I’m reverting back to the old version
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thanks so much for the attention. Somehow i managed to fix the issue by updating the theme via FTP by not uploading into the same BeTheme folder , Renaming the new theme folder differently. then delete the old theme folder and rename the new theme folder to it’s original
It means you’ve overwritten some files but left other from older version untouched and that’s why got issues. In such case, you should always remove all existing files and upload the most recent ones.
We’re glad to hear that you’ve resolved it.
Issues after latest update…I will assume you guys are aware and are working to fix them.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
Hi,
I have enable the template from theme option>global>advance, however, the template is missing from the dashboard. When i try to access it on Header & Submenu, it’s showing Invalid Post. May I know why? I can’t edit my template?
Thank you.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
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Muffin Group team
Hello, I’ve just tried to update the theme and it’s coming up with an error
An error occurred while updating Betheme: Could not copy file. betheme/muffin-options/svg/select/sidemenu_content_position/flex-start.svg
Any help and advice is appricated.
Thanks Terry
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There are some issues with the latest updates (28.1.5) listed below:
1) Custom post types are not visible for templates creation and query loops. 2) Query loops for nested wraps are not available which was released in april 2025.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
I have already sent you the message
If you already sent us private message, you received and answer for sure as we’ve replied on all messages we received today. If you have any further questions, please respond to private message we sent.
I’m having trouble indexing ACF custom fields with Relevanssi for WordPress search. Seems like something in BeTheme breaks that connection since changing the theme allows custom fields in WP search results. Is there something in BeTheme altering the way content is indexed?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
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Muffin Group team
