Download failed. A valid URL was not provided.

Whenever I try to update theme for Phlox Dashbaord. I get the above error. I have 4 different licenses.

Does this theme have a visual portfolio element with filter options, navigation tabs, and search? Something like the theme’s own demo structure on the Envato website.

What’s going on with your server?

The problem now lies with the demo import time. doesn’t have any demo import

WordPress admin – Site Health Your site cannot communicate securely with Phlox update services.

This theme has some serious issues since a week now. A lot of errors in server log files related to this theme functions. I deactivate my license but that has no impact on website. Something wrong. Seariously wrong.

Having issue uploading any media files when theme is active – when Not active it works so its not a plugin issue its theme issue – this only started recently

Please advise ASAP

Hello, hope you’re doing good. I was watching your demos but apparently some are not avaible due to a server problem (Error 503). Best regards

Hi – been using and loving the Pro theme for years but as of last week when it is active we can’t upload any media files to the media library, and only deactivating the theme works to allow us to upload new images and files. We tried deactivating every other plugin and none of them are the culprit, only when we deactivate Phlox it works. Can you please advise if you’ve encountered this issue and provide a fix? The error log message is:

Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the uael domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/customer/www/xxxxxx/public_html/wp-includes/functions.php on line 6121

When I open the demo import tab, I get this error:

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Não há espaço para eu adicionar um site para ser licenciado

Hi, After updating Elementor, our website broke Is this a known issue with the Phlox Pro theme? And will updating Phlox Pro to the latest version fix the problem? Thanks

I tried updating my site to PHP 8.x and the theme stops working, if I put it back to PHP 7.4 then it works, does the theme support PHP 8.x at all?

I tried disabling all my plugins except for Elemento and Phlox’s and ti does the same thing, my website just shows the search field, everything else is blank page.

Simple yes or no, does it support PHP 8.x ? that way I figure out how to move on.

thanx

Hi Team,

I’m Ashmit, and I recently purchased the Phlox Theme from CodeCanyon. After installing the theme on my WordPress website, I activated the license, but I’m encountering a connection error.

I am activating the license on my subdomain, but every time it activates on my main domain.

I have to work with free theme to complete the site at last. As the site went super smooth scrooling that was not going to fix in any ways. So I need to deactivate all its pluging specially demo templates support. This is completely waste of money

The Plugin “Phlox Shop” has a security vulnerability.

Type: Plugin Vulnerable

Issue Found July 24, 2025 1:15 pm

Critical

lugin Name: Phlox Shop

Current Plugin Version: 1.7.10

Details: To protect your site from this vulnerability, the safest option is to deactivate and completely remove “Phlox Shop” until a patched version is available. Get more information. (opens in new tab)

Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/e11e4bab-f8a9-4ecb-b36e-09a55e47f1ae?source=plugin (opens in new tab)

Vulnerability Severity: 9.8/10.0 (Critical)

Hi, I’d like to purchase the https://demo.phlox.pro/clinic-therapist/programs/ theme. Before proceeding, I’d like to know if all the existing icons and background images (flowers, leaves, etc.) are included, and if it’s possible to change the color of the entire template from pink to light brown, for example. Thankss!

Hello, I installed the demo successfully. I am getting the error “The text exceeds the 3900 character limit.” in the Depicter slider structure.

Elementor publish is not working. Just installed the site. Imported a demo. Then open the home page with elementor editor. Edited few things jus to see how it works. Then when click publish button it does not work. At the bottom left it show ‘Server Error (404 Not found)’. I never experienced such thing with any other themes before. I needed to develop the site urgently but this is what happening. So frustrating…....... I changed the memory size beforehand so I could avoid any problems with elementor as stated in the theme documentation. I changed .htaccess, wp-config file size to 512M. nothing worked

there is a major bug in customizer – it completely ignores the : Display Title Bar Section Enable it to show the page title section. ( mine is disabled and it still shows breadcrumbs & title in categories pages) . tried to disable it a million different ways – nothing works! so frustrating. is the a css code I can use to disable it ? it only happens i categories archives – AND if i change to hello elementor template – the problem is no longer there. FRUSTRATED !

Since the day I purchased the theme, my problems have never ended. At first, the GPL licance code I received didn’t work. I contacted the support team for help, and they activated my code. After that, I couldn’t view the demos on the theme’s demo page due to an SSL certificate error on their own website. I reported this issue as well, and they fixed it two days later.

Then, when I tried to import the demos from the theme, none of them could be loaded because the server couldn’t be reached. I reported this issue too, and it took them about a week to fix it. After importing the demo, I tried to customize it with Elementor, but I noticed that some functions didn’t work with Elementor’s preview feature. In other words, I cannot preview my changes without saving them.

This is a major problem because sometimes I need to change multiple settings, and if the results don’t look the way I want, it becomes almost impossible to undo them. I also contacted the support team about this, and they asked for my WordPress admin credentials. Even though I sent them twice, they kept asking over and over again.

Now they have started giving unrelated and irrelevant answers to the issues I report, and they still haven’t fixed my problem. Requesting help from their support team is a big problem itself, because each support ticket takes 1–2 days to get a response.

Due to all these problems, I requested a refund — and that was also denied. So, if you want to get frustrated and waste your time dealing with endless problems, go ahead and buy this theme. I’ve given up at this point. I’ve decided to purchase a different theme.