My only Gripe with this theme is the choice to use Depicter and then give us master slider pro. It makes very little sense. Id like to use each page of the slider for a different page but can only use two on free version. Yet if this was made in master slider rather then Depicter then this wouldnt be an issue! Very confusing design idea IMO.

hello, i open a ticket with my email maustakkio@yahoo.it. Please solve asap

There hasn’t been an update for over 7 months. Are you guys still actively working on the theme or is it time to move on to a different theme?

Please update the theme. I can see performance has been not quite good since last few months. The last major update was around 7 months back.

I’ve been facing slow loading issues on my website for the past few months. There haven’t been any major updates in the last year. I’ve already tried deactivating all plugins and even switched the server, but the problem still persists.

Could you please check if this is related to the theme or any theme-specific plugins?

Hello, This issue refers to support ticket #3196270884. Unfortunately, I still haven’t received any response, despite having active paid support. Elementor is still not working correctly — when trying to edit the Portfolio, it loads only a blank white page. It appears that some scripts or part of the theme code may be stuck in a loop. This would explain why increasing the PHP memory limit helps only temporarily, for a few days. So far, I have tried the following troubleshooting steps: Deactivated all plugins and reactivated them one by one — the issue persists, which suggests a script or code conflict. Switched the theme to another one and then back to Phlox — no improvement. Migrated the website to another trusted hosting provider (where I manage 10+ websites without similar issues) to rule out hosting configuration problems — the issue still occurs. This problem has been present from the very beginning and currently makes the theme unusable for my project. I would really appreciate your support and a prompt response. Thank you.

Hi,

After updating the plugins, every H1 in the Modern Heading element has changed to H2.

Resetting them back to H1 does not solve the problem.

Now all sites that start with a Modern Heading element have no H1 tag.

This is really bad for SEO – please fix this ASAP.

Best regards

It’s been more than two months since the vulnerability I mentioned in my last comment (https://patchstack.com/database/wordpress/plugin/auxin-elements/vulnerability/wordpress-shortcodes-and-extra-features-for-phlox-theme-plugin-2-17-12-sensitive-data-exposure-vulnerability) was first reported by Patchstack but it remains without a fix, and a new one gets reported around a week ago (https://patchstack.com/database/wordpress/plugin/auxin-elements/vulnerability/wordpress-shortcodes-and-extra-features-for-phlox-theme-plugin-2-17-12-broken-access-control-vulnerability) which also remains unfixed.

This is extremely irresponsible behavior from developers.

Responsible developers act quickly upon vulnerability reports and fix them within hours, if not a day or two.

Extremely disappointed.

Patchstack has reported a sensitive data exposure vulnerability in the “Shortcodes and extra features for Phlox Theme” plugin (https://patchstack.com/database/wordpress/plugin/auxin-elements/vulnerability/wordpress-shortcodes-and-extra-features-for-phlox-theme-plugin-2-17-12-sensitive-data-exposure-vulnerability), and despite the fact that the vulnerability was reported in October, there doesn’t seem to be any fix available even now, as we approach the end of December. Please fix this security vulnerability ASAP.

Why didn’t you put the latest version you posted on your site on ThemeForest for download?

Hi, I’m having issues with the mobile version of my website. When I open it on my phone, it lags a lot before it loads, and when I scroll down, it takes a second before the page actually follows. I don’t think the site is slow, so it might be something else in the settings, but I haven’t been able to figure out the solution. Can anyone help me? Here is the link: https://www.diskastars.se/

Hi, I’m considering using the Phlox Pro Elementor theme for a website similar to yours and wanted your opinion. Do you think Phlox Pro is a good choice for building a content-heavy site like https://buganalyzr.com, especially for articles, guides, and image galleries? I’d really appreciate your feedback.

Multilevel sub Menu option available

Hello, I bought the theme and installed it, but the images in none of the demo themes work, also the depicter slider doesn’t work, I also get an error when I try to send a ticker.

Can it be used for multiple websites with a single license?

Hi, After recently updating several plugins, I’ve noticed that the header and footer are no longer appearing on any of my site’s pages. However, they do display correctly on blog posts. Could you please help me identify what might be causing this issue? Thank you in advance for your support!

Hello,

Thank you for the great theme. I’m currently using the Bookstore2024 template, but I’ve encountered an issue with the mobile menu (burger icon) — it doesn’t open or respond when clicked.

Interestingly, I noticed that the same issue occurs even on the official Phlox Pro demo page: https://demo.phlox.pro/shop-bookstore/?r=landing-pro

Could you please advise how to fix this so that the mobile menu works smoothly on my website?

Thank you in advance for your help!

Best regards,

Hi, there. I have been using this theme for a little while. I’ve just gone onto my admin menu today and I’ve got the notification saying that I need to activate the licence. When I try, it says that the licence has already been used? Could you please reset it for me?

Hi there, We need your help to deactivate this theme license from any websites which is currently using that. We want to use this theme license on our new domain, and when we import the demo and enter the license key, they said our license is already used on another domain, but we do not know which website is using this theme license, so please help us deactivate this license from the website. Please help us, it’s urgent.

I need help, it says my license is active on another domain, It has been a long time I don’t remember what the domain name it was used for, can you please help me?