6422 comments found.
Hi, the hero text layout is not displaying properly. It works alright in the Elementor editor, it on the front end, it’s not working.
Elementor backend: https://drive.google.com/file/d/1uS_ny4O5eSb_Q5SCmLI081kIFB51WIIg/view?usp=sharing
Front end: https://drive.google.com/file/d/1MxexDctYY-5AJJlFgGNlLWrmsb4fUgTu/view?usp=sharing
Hello albarabiu,
We sincerely apologize. For this particular question, could you please create a new topic on our support forum using the link below?
Our support team will then assist you further regarding this matter.
Thank You
Pre purchase question — is there more documentation or information on the AI News? I’d like to utilize the theme for this type of site https://particle.news/
Meant to leave the description of particle “A website that connects news consumers with headlines and AI summaries from a variety of sources, plus the ability to delve into various categories like Technology, Sports, Entertainment, Politics, Science, Crime, Economics, and Video Games, in addition to browsing the day’s most popular stories on the home page.”
Hello Shemar,
For more detailed documentation, you can visit the JNews version 12.0.0 changelog note at the link below.
We also have a summarization feature powered by ChatGPT that can analyze news articles on a per-page basis. For more information, please visit the link below.
Thank You
Hey so I’m wondering if it’s possible to pull posts/news from a RSS feed or even social media and JNews is able to create articles from it? I was trying to pick that up from reading the JEGAI assistant stuff but didn’t really get a clear answer.
Hello Shemar,
The JNews theme includes an element that allows you to display posts from an RSS Feed URL. You can see an example in the link below.
RSS Block Element – JNews Theme
Thank You
Sorry, what I mean is can JEGAI pull from those RSS feeds and restructure articles with AI? For example, breaking news happens, JEGAI pulls from those sources to make an article automatically.
Hello Shemar,
We sincerely apologize for the earlier misunderstanding. At this time, JegAI is not able to perform that functionality. JegAI Assistant currently only supports generating content based on the context you manually provide.
JegAI Assistant – AI Writer Assistant WordPress Plugin
Thank You
Hello,..I like a website like your demo link here https://jnews.io/newsplus/ .
1. However, I tried testing the subscription feature to see whether the ads will disappear for those users that subscribe for a certain plan but the demo logins failed to work when i clicked "Subscribe" button on this page https://jnews.io/newsplus/subscription/ .2. I also want to know if we can use other payment gateways plugins for woocommerce like Flutterwave to receive subscription payments and pay per article option using Mobile money. The link to the plugin is here https://wordpress.org/plugins/rave-woocommerce-payment-gateway/Hello AlBadru,
We sincerely apologize for the delay in our response. At the moment, the checkout feature is disabled on the demo site. Regarding advertisements, you can hide ads for users who have subscribed.
As for payments, our Paywall currently supports PayPal and Stripe only. Other payment methods are not yet supported.
We hope this information helps.
Thank You
Thanks. Is there a way website will prevent our content being accessed by LLMs like ChatGPT or Claude without our permission? like a restriction code/script for them not to pick freely our content?
Can I get support to install and display this exact website demo ( https://jnews.io/newsplus/ ) with it`s content showing as it is and the subscription options, so that i simply disable articles from the admin panel after installing?
Hello AlBadru,
We sincerely apologize for the delayed response. At the moment, the JNews theme does not include any built-in feature to prevent AI crawlers from accessing your website. This configuration is typically managed at the server level. For example, if you are using Cloudflare, you can navigate to the AI Crawl Control page. Cloudflare provides a feature that allows you to block AI crawlers from obtaining your site’s content. For more details about this feature, please visit the link below.
Cloudflare – Block AI bots, scrapers and crawlers with a single click
To make your website look identical to the demo, you can simply import the demo content as documented in the link below.
Import Demo & Style – JNews. Documentation
If you would like to set up subscriptions or encounter any difficulties, please don’t hesitate to open a new topic in our support forum via the link below. Our Support Team will be happy to assist you.
Post Paywall – JNews Documentation
Thank You
If I want this exact website demo ( https://jnews.io/newsplus/ ), after installation, will i have to use Visual composer or I use Elementor to import everything that i see on that demo. Which one shall I select?
Hello AlBadru,
We provide two Page Builders for you to choose from when importing a demo: WPBakery and Elementor. You can select either one as your preferred builder.
Speaking from experience, I personally recommend using Elementor. For example, if you decide to use Elementor, your entire site will be built with Elementor, including all imported demo pages.
We hope this helps.
Thank You
Do you have plans to add the Android app as well, having the same database/admin panel as the web front end?
Hello AlBadru,
We previously considered the idea, but at the moment we do not have plans to implement it. If you wish to turn your website into a mobile application, you may use the available “WebView” feature as an alternative.
Thank You
Both Archive Hero Designs and Archive Block Designs are not working. What is this SIR? Why are you giving so pain to us? I am have been working day and night without sleep for past 1month, and now i see Archive Blocks are not working?
Here is the link to the problem: https://ibb.co/ycRd14WQ
Please provide me the solution, Or how can we as a designer implement our own designs? I am feeling very bad.
I found the temporary solution and choking point of the problem. We can see in the Classic Mode code editor: it was not printing out the element like ” hero_type=”4” or ” block_type=”18”.
Image link: https://ibb.co/20btHL66
Also, I have checked my sites cached is fully off and cleared.
The only temporary solution was to add any normal Jnews module and then Archive Hero & Archive Blocks are working.
But what if this temporary solution doesn’t work after some time, all the effort i made past 2 months will gone in seconds. Actually this is not problems for a single Author (they can use normal jnews modules), But for multiple author site a Archive Block should be there or articles will mix up.
I don’t know what all big things are you planning? You all are just going jumping fast from Jnews 9, 10, 11, to 12 series…...But Why are you all not fixing the Past bugs or doing a complete test when releasing new versions?
People like me are suffering, I don’t know is this your business plan tactics by not fixing past bugs or leaving them as it is, So you earn from support also.
Sir, I beg you this is not good. I am too a novice in coding but I am still learning so i can solve this problems for my site as my support as expired. Day and Night I am not able to sleep.
Please for the sake of humanity do the regular bugs fixs first, then as you like realease your Jnews series version 12, 13, 14,....49,50 Your wish.
I am just literally crying out loud alone. No one to help, same problem again & again.
Hello rajproexpert,
We sincerely apologize for the delay in our response and for the inconvenience caused. This issue occurred due to recent updates in WPBakery. We kindly ask for your patience while we prepare our next update.
Thank You
Let me try Version 12.0.2
Hello rajproexpert,
Yes, you can give it a try 
If you encounter any other issues, please don’t hesitate to create a new topic in our support forum.
Thank You
Only one last thing is stopping me from going live. I just want the POST SUB TITLE in the place of POST EXCERPT like in Homepage designs modules.
I couldn’t find the answer, options nor throught comments and forum. Please tell the solution and I will too help & recommend your themes to my other friends.
Hello rajproexpert,
Could you please create a new topic in our forum using the link below? We would greatly appreciate it if you could provide more detailed information about what you’re trying to achieve. You may also include an image, which will help our Support Team better understand your goal.
Thank You
1) This is my Last Doubt, so please accept the problem here. (My support is already expired and I have spend every penny on my hosting wordpress on AWS, I am also a student so please understand.)
Here is the Image Link: https://ibb.co/4ZGYRFwd
Need a permanent solution, so we don’t query wordpress post excerpts that use compute power.
2) Is it complusory to use Yoast and Rankmath? As I see your theme has already LD+Json built-in? OR should use both?
Please help, I can understand any direct files edit also easily.
Hello rajproexpert,
If you want to use the Subtitle as the Excerpt, you can copy the text from the Subtitle field into the Excerpt field.
For SEO, it’s not mandatory to use plugins such as Yoast SEO or Rank Math, but if you wish to use them, you can still do so alongside our theme.
Thank You
Is ok paste the (Same Content) in both Excerpt and Subtitle? Is it ok for seo or will consider bad or duplicate for seo?
Hello rajproexpert,
You can duplicate the content of the Subtitle and Excerpt fields — there are no restrictions regarding that, and generally, it should be perfectly fine. We recommend using an SEO Analyzer tool to evaluate your website’s actual SEO performance in search engines.
We hope this helps.
Thank You
Hi, I have a presale question regarding the JegAI Assistant. I run a financial news website and I can see how this would be useful, but I’m afraid that this would allow ChatGPT to ingest my content. I have my robots.txt configured to keep the OpenAI bot out of my site, so it would be silly to give them access to my content via the backend. Long story short, how does JegAI handle IP rights for the content it helps you produce?
Hello ethanb11,
Thank you for your interest in our JNews theme!
JegAI Assistant only sends the prompt text you manually enter to the AI service to generate a response — it doesn’t access or send any of your website’s content.
All AI-generated content belongs entirely to you. JegAI does not claim any ownership or rights over the results you create.
JegAI Assistant – AI Writer Assistant WordPress Plugin
Thank You
Hi, we have been waiting for time for the folloiwng improvements. When roughly will the following be released:
1. Front-End Viral News and Content Post features (Polls, Quizzes, Lists, Before/After, etc.)?
2. Front-End User Multi-Criteria Review submission?
3. Schema (FAQ, Posts, Reviews, Lists, etc.)?
4. Text To Speech posts
Thanks!
Hello tgg1061,
We sincerely apologize, but we are unable to provide an exact estimate for those features at the moment. Regarding points 1 and 2, do you happen to have an example that we could use as a reference?
As for the Schema feature, it is already available in the JNews theme. You can refer to the links below for the complete documentation.
JSON LD Schema Setting – JNews Documentation
Rich Snippet (JSON-LD) – JNews Documentation
FAQ Elements – JNews Documentation
We hope this answer helps.
Thank You
Here are for reference:
1. See viral blocks https://themeforest.net/item/newsy-viral-news-magazine-wordpress-theme/34626838
2. https://codecanyon.net/item/lets-review-wordpress-review-plugin-with-affiliate-options/15956777
Thoughts?
Hello tgg1061,
We’ll take this feature into consideration for future updates.
Thank you for the reference!
Gave similar response 2 yrs ago. Please create an open feedback request so theme owners can see what really is being reviewed, in production, etc. ASAP. Thanks
Hello tgg1061,
We sincerely apologize for the inconvenience. We realize that you’ve also inquired about a similar matter around April 24 and May 2, 2023, and unfortunately, we haven’t been able to deliver that update yet.
JNews has an internal roadmap for upcoming updates, but unfortunately, it isn’t available to the public.
Once again, we apologize for the delay and any inconvenience this may have caused.
Thank You
Hi, we looked at your schema support and its way too limited. It about to be 2026 and this theme should have full schema support. Reviews, Lists, Locations, etc. should all be in this. Can you please add them for next update?
Hello tgg1061,
We provide schema based on the features currently available in the JNews theme. For example, we have a Review feature using the “JNews – Review” plugin, and the schema data for reviews is generated from there.
Another example is our food recipe feature from the “JNews – Food Recipe” plugin, which also includes a Recipe schema provided within it.
Food Recepie – JNews Documentation
We’re unable to provide a complete list of all available schemas since there are many types, and we only include those relevant to our existing features. For now, you may achieve this by using additional plugins such as Yoast SEO or Rank Math.
We apologize for the inconvenience.
Thank You
Hello ,
I am reaching out regarding the Jnews that I purchased and am using on my website. After the latest update, I noticed that my site has become extremely resource-intensive, particularly in terms of bandwidth. This issue is causing frequent overages and preventing visitors from accessing the site properly.
To illustrate the problem, I have attached a screenshot of the monthly resource usage, and I can provide temporary login credentials if needed for you to inspect the site directly.
Could you please advise whether this high resource consumption is related to the recent theme update and suggest a solution to optimize the resources and restore normal functionality ?
Thank you in advance for your prompt assistance.
Best regards,
Hello jonathanmus_,
We sincerely apologize for the delay in our response. Regarding the issue you’re experiencing, we’ll need to investigate it further as there are too many parameters that could potentially cause this.
Could you please create a new topic in our support forum at the link below?
Our Support Team will assist you further in investigating this matter.
Thank You
Best Regards, Fauzan Edrs
a pre-purchase question: I like that in the prebuilt websites News (default) and Newsplus the navigation is present when visited with the mobile phone. Is that also possible in other prebuilt websites?
Hello solidbluemedia,
Yes! You can create a layout similar to other demos since they are part of the same ecosystem as the JNews theme.
If you encounter any issues or difficulties while trying to achieve this, please don’t hesitate to create a new topic in our support forum using the link below. Our support team will be glad to assist you in reaching your goal.
We hope this answer helps.
Thank You
I just installed the demo of your ‘Made by AI’ theme. How do I activate the ‘TL;DR: Summary of This Post’ feature that is shown in the demo? I have checked the Customizer and the post metaboxes but cannot find the setting.
In time. My news website https://burnbook.com.br/ and one post exemple without the summary on. https://burnbook.com.br/tech/atualizacao-do-cs2-abala-mercado-jogador-perde-r-500-mil-e-setor-soma-queda-de-r-16-bilhoes/
Hello guicepeda,
We sincerely apologize for the delay in our response. To add this feature, you can insert the “JNews – FAQ” element into your post. For more details, please refer to our release notes at the link below.
If you have any further questions, please don’t hesitate to create a new topic in our support forum using the link below.
Thank You
Hi Fauzanedris,
I’d like to remove a section from my homepage called NEWS INDEX. I’m using the Movie Holic demo site with the Elementor page builder.
I’ve tried all the possible options I could think of — including Elementor, Widgets, and other settings — but I couldn’t find a way to remove it.
Here’s a screenshot for reference: https://prnt.sc/AiUR0g_MGhC-
Could you please guide me on how to remove it? I’d really appreciate your help. Thank you!
Hello yousuf_ru_bd,
We sincerely apologize for the delay in our response. The section you mentioned is part of the Page Loop, which by default displays posts automatically. To remove this section, you can simply disable the Page Loop feature on that page. For detailed instructions, please refer to the documentation in the link below.
Page Loop – JNews Documentation
If you have any further questions, please don’t hesitate to create a new topic in our support forum using the link below.
Thank You
Hi Fauzanedris,
Thank you so much for your help! I really appreciate your clear guidance — it worked perfectly.
I have one more thing I’d like your help with. On the same homepage, there’s another section called “Latest / Trending.” I’ve tried to remove it the same way, but I couldn’t figure it out.
Here’s a screenshot for reference: https://prnt.sc/dCsvZrzpEM41
Could you please guide me on how to remove this section as well?
Thanks again for your support!
Hello yousuf_ru_bd,
The section you’re referring to is called Sidefeed. You can navigate to Customizer → Layout, Color & Scheme → Sidefeed Setting, then disable the Sidefeed Setting option to remove the sidebar or that section. For more detailed information, please refer to the JNews documentation at the link below:
Sidefeed Setting – JNews Documentation
We hope this helps resolve your issue.
Thank You
Hi Fauzanedris,
Thank you so much for your help again! Everything worked out just as I wanted. I really appreciate how clearly you explained things — it made the process much easier for me.
I have one more question. I’d like to create a login/register page for users so they can sign up and log in to the site. Could you please guide me on how to set that up properly?
Thanks once again for your time and support.
Hello yousuf_ru_bd,
For the login and registration features, you can use the Login widget in the JNews Header Builder within the Customizer. You can also add a Social Login option if you wish to allow users to log in or register using their social media accounts. For more details, please refer to our documentation at the link below.
Social Login & Registration – JNews Documentation
Thank You
FYI JNews,
I encountered the “empty demo/plugin page” issue from this thread: https://support.jegtheme.com/forums/topic/install-demo-style-plugin-and-customize-style-content-are-empty-in-the-jnews-dashboard/#post-140166I was able to fix this myself. I googled for this:
nginx add_header referrerGoogle AI told me to add this line to my NGINX config file:
add_header Referrer-Policy "strict-origin-when-cross-origin";I added it to multiple server{} and location{} blocks because I wasn’t sure where to put it. 
I restarted NGINX and it worked!
My site is hosted on CloudPanel on a Hostinger VPS. I made the change in the Vhost editor.
I hope this helps someone. Cheers!
Hello WebInfinityNet,
Thank you for sharing your experience!
We hope it will be helpful for other users as well
Once again, Thank You!
No problem!
Feel free to delete this message from Theme Forest if you want to keep such topics in your support forum. 
Where can I see a changelog for the JNews Essentials plugin?
Hello royalmice,
You can always refer to the “readme.txt” file to view the changelog.
Thank You
Great, thank you.
You’re welcome!
Hello, The website license has expired, but I have an issue that is not related to my actions — it’s a bug in the theme. The website is multilingual using WPML. One of the modules on the homepage has its content filter set to “Popular post (7 days – view counter).” It works with the JNews View Counter plugin. This module cannot distinguish categories for different languages and, on a page in one language, it shows posts in both languages at the same time.
Hello burnuchyan,
We sincerely apologize for the delay in our response. You may refer to our documentation at the link below to learn more about this issue.
Please ensure that you back up all your data beforehand before following the provided steps, so that you can restore your data in case any unintended errors occur.
If you have any further questions, you may create a new support topic on our forum using the link below.
Thank You
Thank you for your response. The actions you mentioned are already done on my side, but Turkish articles are still appearing on the Armenian language version. Those articles do not have an Armenian translation; they exist only in Turkish, yet they still appear on the Armenian page.
Also, I’m unable to open a ticket using the link you provided—it shows the following error: “You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet. Have you extended your support license? Please refresh your license here.”
Hello burnuchyan,
For the steps to renew your support license, you can visit the ThemeForest documentation at the link below.
Thank You
Hi,
after update to V12 i am getting error and can’t activate the JNews Plugin. Where can i download the 11.6… version?
We have installed the latest version PHP 8.3.26
Please help urgent
Fehler-Details
Ein Fehler vom Typ E_ERROR wurde in der Zeile 663 der Datei /var/www/clients/client4/web28/web/wp-content/plugins/jnews-essential/jnews-essential.php verursacht. Fehlermeldung: Uncaught Error: Call to a member function display() on false in /var/www/clients/client4/web28/web/wp-content/plugins/jnews-essential/jnews-essential.php:663 Stack trace: #0 /var/www/clients/client4/web28/web/wp-settings.php(545): include_once() #1 /var/www/clients/client4/web28/web/wp-config.php(124): require_once(’...’) #2 /var/www/clients/client4/web28/web/wp-load.php(50): require_once(’...’) #3 /var/www/clients/client4/web28/web/wp-admin/admin-ajax.php(22): require_once(’...’) #4 {main} thrown
Hello onbir,
We sincerely apologize for the inconvenience you have experienced. Could you please try deleting the “JNews – Essential” plugin from your file manager? After that, you can update and activate the JNews theme, then reinstall and reactivate the “JNews – Essential” plugin.
We hope this method helps.
Thank You
Hi,
i have installed the 11.6.17 Version of theme again, deleted JNews 12 Version but when i install again it’s installing the version 12 from JNews again and i can’t activate..
send email over Themeforest profile page
Hi again,
our site is down and we are waiting for your help but so far no answer to my mail. Can you send us just the JNews Plugin in Version 11.6.5 i think was the latest?
Thanks
Hi onbir,
Our support team has replied to your reported issue via email. If the issue persists or you need additional assistance, you may continue the conversation via email.
Thank you
I notice that the publish dates do not update to older dates on posts (for instance if you have older posts and resave these with a older or updated date (year) it does not update how can this get resolved?
Hello drobinson85,
We tried changing the post date we have to an older year, and the date was displayed correctly. You can try to ensure that you configure the Date to Publish Date instead of using Modified Date.
If you still have further issues, you can try creating a new topic on our support forum at the link below.
Our support team will assist you as soon as possible to check this issue. We hope you can provide details on how the issue appears.
Thank You
Very Important Problem Jnews, I have to Two Authors Alice and Bob, and I have have made Custom Author Template Page. But When I visit Alice’s author page I also see (Alice + Bob’s posts together) (kind of mixed both of them). The page contains both the posts by Alice and Bob. I tried almost 5 days but couldn’t figure it out? Also there is no option that in All the Jnews-modules where I can choose author page = current author?
If i visit Alice’s author page then only Alice posts should appear and if i visit Bob’s author page the only Bob’s post should appear.
Next, there is the same problem with Category also, I created custom category design template, but it shows many posts from different category. Same Problem type if we create template of our design, this is very serious issue, How can we as a content creators show our design to the world? Very Sad Jnews Team.
Also there is no documention in your site or in WPBakery site?
Please tell me the solution? Asap? I searched all your documention and forums but couldn’t figure it out?
Hello rajproexpert,
We sincerely apologize for the delay in our response. Instead of using a Module on the Archive page, you can use the available Archive elements or widgets such as “JNews – Archive Block,” “JNews – Archive Hero,” and others.
If you have any further questions, please feel free to create a new support topic in our forum using the link below.
Thank You
Very much thankful, Now it is working without any issue for both sections – Authors and Categories.
You’re welcome rajproexpert,
We’re glad to hear that you were able to resolve this
If you have any other issues or questions, please don’t hesitate to create a new topic in the JNews theme support forum.
Thank You
IS there any plugins that supports live blogging for Jnews
I mean, people usually append content to existing article and that article shows “Live updates” on that content.
Sometimes to cover live news, they create content and they update every few mins.
Hello lvcodes,
Do you happen to have a reference that we can take a look at?
In general, you can achieve this by assigning a specific category or tag to a post. For example, if you create a post for “live,” you can assign it under a category or tag named “live.” After that, you can display it using any widget you prefer, such as the “JNews – News Ticker” widget, where you can filter the content to show only posts under the “ive” category or tag.
We hope this helps.
Thank You
Could you please enable the Cloudflare Turnstile (Simple CAPTCHA Alternative) feature to appear and function in the Login and Register popup modal?
Hello GlobalLab,
Thank you for your feedback — we will take this feature into consideration for future updates.
Once again, thank you!
Hello team, We flagged this earlier also, but no action taken. please when you release update 1. do not push scheme.css in data-import->science-scheme.css . similar for all imports, because we already have imported
2. Also single.css file
3. Since many websites are not using all your modules. So there will be a way to enable and disable the files, many css files in header and footer are loading like sliders, news tickers, dark mode (even not using it). So there is no logic of loading these files in code.
Regards
Hello scriptfeedsdev,
Could you please let us know what issue you are experiencing? The files scheme.css and single.css are required to style your website according to the demo design you are using. The single.css file is only loaded on single post pages to style those specific pages.
If you have any custom CSS that needs to be added, you can include it in the Additional CSS section. If you encounter any other issues or have specific requirements, please feel free to create a new topic in our support forum using the link below.
Thank You
Thanks for replying. Thats what am saying. Why these css files again added when we update the theme. there is no logic for overlap these css files with child theme css. These files should never comes with updates.
Regards
Hello scriptfeedsdev,
We sincerely apologize for the delay in our response. Have you made any file changes directly to the JNews theme? When updating a WordPress theme, the entire theme folder is replaced with the updated version. Therefore, even if a file is removed, it will still be overwritten based on the original folder and file structure of the updated theme.
If you have made modifications to the theme files, we recommend using a Child Theme. For custom CSS, you can use the Custom CSS feature in the Customizer to override the default theme styles. Please ensure your custom CSS has a higher hierarchy so it can properly override the theme’s default styling.
Thank You
