Hi,

Thank you for reaching out to us.

You can disable the search form on any page or property using RealHomes Misc Settings as shown here: https://snipit.app/Xmu2

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Thank you

Hi,

Thank you for contacting us.

1. The file upload limit depends on your hosting provider. Please contact them if you want to raise it, and request that they set the PHP parameters as specified.

memory_limit = 256
upload_max_size = 256M
post_max_size = 256
upload_max_filesize = 256
max_execution_time = 600
max_input_time = 2000

2. If you want to add support for more image file extensions, feel free to do so here: https://snipit.app/o1e9. This file is located at wp-content → themes → realhomes → common → js → dashboard.js.

If you have any more questions or encounter issues, don’t hesitate to contact our support team via our support platform.

Best regards,
The InspiryThemes Team

Thank you for the detailed response. I’m more so looking to reduce file sizes from what i see on your platfrom dashboard e.g. jpeg – on the admin dashboard I believe a user can upload a file up to 1MB – I would like to reduce to e.g. 400KB to manage my storage correct. Is this possible please? Thank you

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Sorry for the inconvenience this problem may have caused. Please disable the Elementor Image Optimizer plugin, as it conflicts with metabox.io. We are shipping a patch in the upcoming version of RealHomes, which will address this very problem.

If the issue persists, please sign up at our support website and ask your question over there, and we will assist you properly.

Thanks & Regards,
The InspiryThemes Team

Oh one one more thing, the user Dashboard does not appear to inherit Theme typography settings. Is the only way to change that via custom css?

Hi,

Thanks for reaching out to us.

There is no option at the backend to assign the memberships manually. So, the user must go through the subscription process in order to subscribe to a membership plan.

We already have this planned to add Typography controls for the dashboard, so you will get this option in a future update of RealHomes. At this time, you can apply a custom font through Custom CSS.

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us.

Below are brief responses to your questions.

1) Frontend-only management
Yes, real estate agents can create, modify, and manage their listings and profiles directly through the RealHomes frontend dashboard, without accessing the WordPress wp-admin area.

2) WP-Admin access
WP-Admin permission is only necessary for site administrators during initial setup, global settings, design adjustments, and plugin management. Agents don’t need WP-Admin access for daily operations.

3) Frontend Dashboard Demo
Yes, you can try the frontend dashboard with any of our Modern, Ultra, or Classic demos. The dashboard features are consistent across all demos; only the visual design differs. [ https://realhomes.io/demos/ ]

You can log in using the username “demo” and password “demo” to access the RealHomes frontend dashboard.

4) Agency / brokerage management
RealHomes supports agencies with multiple agents. Though there’s no separate dashboard interface, roles-based relationships manage agents and agencies, and properties are shown accordingly. Agencies can add agents via the RealHomes dashboard.

If you have further questions or specific workflows in mind, please let us know.

Best regards,
The InspiryThemes Team

I logged into the theme’s dashboard, but it seems very bare, lacking any tools like CRM, listing management, messaging, team management…

Is there a way to have these tools on the dashboard, or is that all the theme offers? If the theme offers a dashboard with more tools for users and professionals, how can I access it?

Hi,

The online demos do not include the CRM functionality by default.

RealHomes provides a dedicated RealHomes CRM plugin (available free of cost) that can be installed separately to manage CRM-related features on your website.

You can learn more about the CRM and its capabilities here:

• RealHomes CRM: https://realhomes.io/realhomes-crm/
• CRM Documentation: https://realhomes.io/documentation/realhomes-crm/

If you have any questions or need assistance with setup or usage, please feel free to let us know.

Best regards,
The InspiryThemes Team

Hi,

Thank you for your message.

The behavior you’re seeing is expected.

The Single Agent demo is intended solely as a design showcase, focusing on the agent profile and property presentation. It is not meant to demonstrate or provide access to the frontend user dashboard. For this reason, we have intentionally not added a demo login user to this demo. You can activate it on your website.

If you’d like to explore and test the frontend dashboard functionality, you can do so in any of our Modern, Ultra, or Classic demos. Please note that the frontend dashboard features are identical across all demos; differences between demos are primarily related to design and layout, not functionality.

Additionally, we avoid adding demo users to specific demos (including Single Agent) to prevent unnecessary file hosting, demo data overhead, and maintenance complexity.

• The Single Agent demo does not include a demo login.
• The frontend dashboard can be fully tested in other demos.
• All dashboard features remain identical regardless of the demo used.

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us.

Please sign up on our support website and submit your question via the Ask a Question form.

This allows us to review your setup properly and, if required, request additional details such as temporary access or screenshots to investigate the issue more effectively.

Best regards,
The InspiryThemes Team

Hi, I just need to know where I can find this part to translate. I’ve already managed to translate everything else, but I can’t find where to translate this part of the CRM.

Hi,

Thanks for getting in touch.

The highlighted sections are part of the RealHomes CRM plugin. Please make sure all strings are translated using the Loco Translate plugin (if you’re working with a single language) or the WPML plugin (if you’re working with multiple languages).

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

do i have to pay 58.63 usd… we paid for the software, then paid for a customer printer display page

you charge us about 250.00€ to do this display print and now it does not work and yopu want me to pay you for support

Hi,

Please get in touch with us through the contact form available at our profile page here: https://themeforest.net/user/inspirythemes

Thanks & Regards,
The InspiryThemes Team

Hi

Thank you for the detailed report and sample URLs.

After reviewing your setup, the behaviour you’re seeing is not a theme bug — it’s tied to how RealHomes manages Agency → Agent → Property relationships.

How RealHomes Handles Property Display on Agency Pages

In RealHomes, properties are not directly filtered by the Agency post type alone. Instead:

1. A property must be assigned to an Agent.
2. That agent must be linked to an Agency.
3. Only then will the property appear on the Single Agency page.

This means:

• If an agent that belongs to an agency has properties, those properties will show under the agency page.
• If none of the agents linked to the agency have properties, the agency page will correctly show “Nessun risultato trovato!”, even if the author archive shows properties. This is because the author archive queries by user/author, not by agency relationship.

So in your case:

Properties show correctly on the author archive (/author/edouard7/) because they are linked to a user.

They don’t show on the agency page because the agent linked to that agency does not currently have those properties assigned.

How to Fix

1. Edit the affected properties in the WordPress admin.
2. Make sure each property has the correct Agent selected in the property meta.
3. Confirm that each agent has their Agency field set to the correct agency.
4. Once this relationship chain is established, the properties will appear on the Single Agency page as expected.

User/Agent Synchronisation (Optional)

If you’re using User Role Synchronisation (Dashboard → Easy Real Estate → Settings → Users → User Role Management), the system can automatically:

• Create agent/agency profiles for newly registered users
• Sync profile details (name, contact, avatar)
• Link users with Agent/Agency profiles

This helps avoid mismatches between users and agent profiles when properties are submitted via the frontend.

However, even with synchronisation enabled, the property-to-agent assignment still needs to be correct for the agency filter to work.

Properties appear on Agency pages only when:

• They’re assigned to an Agent
• That Agent is associated with the Agency

If an agent has no properties, the agency page will legitimately show “No results found.”

Please check the agent assignments on the properties and update them accordingly.

If you have any further questions or run into issues, please feel free to get in touch with our support team through our support platform.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

I noticed that you submitted a few tickets over the weekend, and our support team will get back to you either on Monday or over the weekend.

Regarding your earlier ticket, our team has already responded to all your tickets, and we will do our best to respond to all our clients as efficiently as possible.

Please feel free to discuss any concerns further with them.

Best regards,
The InspiryThemes Team

Hi,

Thank you for getting in touch.

Our support team is available Monday through Friday, but may not respond over the weekend.

However, I have highlighted your tickets, and you may get a response from us shortly. Your question depends on the design and type of Single Property page you are using, so our team will assist you further.

Thank you very much for your patience.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

RealHomes includes a feature that filters and displays results in real time without a page refresh.

It is available in Modern design, soon to be added to the latest Ultra design, and it is called “Ajax Search”, and you can enable it in Customizer settings [ Dashboard → RealHomes → Customize Settings → Properties Search → Properties Search Page ] as shown here: https://snipit.app/Unw

Let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Yes, RealHomes already includes a built-in feature that covers precisely what you’re looking for: Saved Searches.

Using this feature:

• Visitors can create an account on your website.
• They can enter their search preferences (location, size, price range, etc.).
• They can save those searches to their profile.
• The system will automatically notify them by email whenever a new property matching their criteria is published.

This feature achieves the same goal as the “applicant registration + preference matching” workflow you described, without needing any extra paid plugin or custom development. It’s already part of RealHomes.

You can review the complete guide here:
Saved Searches – RealHomes Documentation

If you need help enabling or configuring it, please feel free to get in touch with our support team through our support platform.

Best regards,
The InspiryThemes Team

Hi,

Thanks for reaching out to us.

You can certainly set up the Locations in the Search Form across four levels, such as Country → State → City → Area. Please refer to the following guide.

Configure Search Form Locations:
https://realhomes.io/documentation/advance-search-setup/#search-form-locations

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us.

RealHomes does not include a built-in REAXML importer, but many of our Australian users successfully import REAXML feeds using the WP All Import plugin. If your provider’s XML structure is compatible with WP All Import, you can map the fields to RealHomes property fields and automate updates as the feed refreshes.

If your REAXML feed requires custom parsing or exceeds what WP All Import supports, we recommend considering our official solution, MLS on the Fly, which allows syncing MLS data smartly with RealHomes.

You can find more information here:

More Information: https://realhomes.io/sync-idx-mls-listings-directly-with-realhomes/

Setup Guide: https://realhomes.io/documentation/realhomes-crm/

Please let us know if you have any further questions or concerns.

Best regards
The InspiryThemes Team

Hi,

Thank you for your message.

You actually don’t need a third-party plugin for this. RealHomes already includes a built-in way to control who can see Property Analytics through the User Roles Synchronization feature.

You can disable analytics for any user role and keep it visible only for administrators or agencies.

Please navigate to:Dashboard → Easy Real Estate → Settings → Users → User Roles Management

There you will find the “Property Analytics” permission [ https://snipit.app/Vy5t ]. Just set it to Deny for any role that should not access analytics.

This way, analytics will remain available only for the roles you choose, and it will not appear on public listings.

If you have any further questions or need help configuring it, feel free to let us know.

Best regards,
The InspiryThemes Team

Hi,

Thanks for reaching out to us.

The comments section on property pages is a native WordPress feature. RealHomes only provides the styling for it. If you’d like to add spam protection, you can use plugins such as Akismet or any third-party solution that adds Google reCAPTCHA to the WordPress comments form.

If you have any further questions or run into issues, please feel free to get in touch with our support team through our support platform.

Best regards,
The InspiryThemes Team

Hi,

Thanks for contacting us.

If you want to completely start over, you can use the WP Reset plugin to reset your website. Please keep in mind that this will erase all site data and return everything to a fresh WordPress installation, so proceed only if you are certain.

If your goal is simply to switch to the Modern design, you can do that directly from the design settings. Kindly read the following guide

How to Switch Designs in RealHomes: https://realhomes.io/documentation/design-selection/

To import a new demo of RealHomes, please read the following guide.

How to Import Demo in RealHomes: https://realhomes.io/documentation/import-demo/

If you have any further questions or need additional assistance, feel free to let us know.

Best regards,
The InspiryThemes Team

Hi,

Thank you for your interest in RealHomes.

Your development workflow is absolutely fine. You can build the site on a sub-domain (staging environment) and then move everything to the client’s live domain once the project is complete. This is a common and fully supported approach.

After the website is live on the main domain, you can simply remove the staging installation.

If you have any further questions or need help during the setup, feel free to let us know.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Please ensure that your website is running the latest version of RealHomes (v4.4.5). After confirming the update, download the following file and replace it at the specified location to resolve the issue:

Download Updated dashboard.js File

Path: wp-content → themes → realhomes → common → js

This fix will also be included in the next official RealHomes update.

If you have any further questions or encounter any issues, please feel free to contact our support team through our support platform.

Best regards,
The InspiryThemes Team