Bought Theme. Installation not working. Not getting the activation option. After that not able to install plugins or anything else. Your support page isn’t accepting the purchase code. I need this theme installed urgently. Best Regards.

Your support page on your website doesn’t work. I can’t create a ticket because your Item purchase code entry doesn’t work. This a bad experience.

Dear Ronneby Support Team,

I trust this email finds you well.

I’m writing from [Your Company’s Name], a longtime user of Ronneby. Recently, we faced a security issue on one of our client’s websites that were still utilizing Redux 4.3. To rectify this, we tried to update our Ronneby core but unsuccessfully so.

Further complicating the situation, our purchase code appears to be entirely unresponsive. When we input the code, no action appears to be taking place, it simply does nothing either on the current installation or on a clean one. This has left us unable to effectively manage the website and respond adequately to the security issue.

Your swift assistance to help us solve this matter would be greatly appreciated. I think the practical solution would be either successfully activating the purchase code, or perhaps acquiring a new one for our use.

We look forward to your prompt response and we are grateful for your assistance in resolving this matter to allow us resume our usual operations.

Thank you in advance for your cooperation and support.

Best Regards,

My purchase code is not working when I try to activate it. We have not used it previously.

Hi,

My company purchased the Ronneby theme a while ago, and we’re currently updating an older site built with it.

We’re trying to upgrade the server to PHP 8.0+, but the current version of the Ronneby Core plugin we have is no longer compatible. It causes critical errors due to changes introduced in PHP 8.

Unfortunately, the plugin is not included in the theme package from Envato, and when we try to update it through the WordPress dashboard, the installation fails with the error: “The package could not be installed. The package contains no files.”

but it returns an empty archive.

Is there any way to access a valid link to download the latest version of the Ronneby Core plugin manually?

Thanks in advance!

I have filled out 2 support tickets and am getting ready to fill out a third. https://www.viscosiphotography.com/ the core plugins are not uploading. I get the error : Unpacking the update…

Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

TGMPA v2.6.1 Return to Required Plugins Installer

His site has been down for weeks and he is really upset.

Hi, I just updated the theme and renewed paid support for this theme. I am having the following issues:

On the Plugins page, recommended plugins cannot be installed (Roneby Core): The package could not be installed. The plugin contains no files.

I can’t register on your website to submit a ticket, either by email or by license code!!!

The site crashed after the update. Roneby Core isn’t updating!!!!

Any help is appreciated.

Hi, I have just purchased this theme and installed on a fresh wordpress install. I am having the following issues:

Theme cannot be activated: Please enter a valid code

On Plugins page, recommended plugins cannot be installed: The package could not be installed. The plugin contains no files.

On setup wizard plugins failed to install

All system status icons are green.

Any help is appreciated.

Hello , I purchased yesterday but my license key doesn’t work can you please help would like to build over the weekend

My purchased licence code is not working for roneby

Hey! Last week I bought this theme, but the activation code does not seem to work. It keeps saying “Please enter a valid code”. I already verified the format. The code is new and has not been used before.

The theme activation fails.

Hello!

Please how its possible edit the search results layout? results image of products are showed in full screen full width and looks terrible.

Hello, i try to update the theme, but don’t work, it give me a error “C’è stato un errore durante l’aggiornamento di DFD Ronneby: Il pacchetto non può essere installato. Il pacchetto non contiene alcun file.”

I have purchased a new version of Ronneby theme as my old version would update due to errors. I have tried to update various ways and kept getting the same error. I ended up completing deleting the old version of the theme along with associated plugins. The new version of theme has now uploaded and activated, along with WP Bakery. However the plugin Ronneby Core still won’t install correctly. I get the following error message when clicking the Install trigger when theme is activated.

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

Please help?

Hello, I hope you’re doing well.

On November 6th, I purchased a license for your product, but when I try to enter the code on my website, the system tells me that it is not valid. I need to resolve this issue urgently, as I am currently building a website and require the purchased license to work properly.

I have been using this theme for years and have always trusted your work, so I would really appreciate your help in solving this issue as soon as possible.

I look forward to your reply. Thank you very much, and have a great day.

Hi, I have formatted my website and trying to install Ronneby again.

However, it seems that the code is said to be used by another website.

How do I stop that one?

Please help.

Thanks

Greetings. A few years ago I purchased a license for this template. That code was used on another website, and today I bought a new code for the site www.ximenamatamoros.cl/XM, but I can’t activate my latest license. Thank you for your help.

Hello, on the Ronneby theme, using the side-by-side template, I don’t have a footer. Is it impossible, or is there a way to insert the footer (as the header is inserted)? I would like to receive the answer at gkoegler@advisa.fr. Thank you in advance. Best regards, Guillaume

Hi, I’ve just purchased a license for your theme and I can’t activate the code. I look forward to your response.