Multilevel sub Menu option available

Hello, I bought the theme and installed it, but the images in none of the demo themes work, also the depicter slider doesn’t work, I also get an error when I try to send a ticker.

Can it be used for multiple websites with a single license?

Hi, After recently updating several plugins, I’ve noticed that the header and footer are no longer appearing on any of my site’s pages. However, they do display correctly on blog posts. Could you please help me identify what might be causing this issue? Thank you in advance for your support!

Hello,

Thank you for the great theme. I’m currently using the Bookstore2024 template, but I’ve encountered an issue with the mobile menu (burger icon) — it doesn’t open or respond when clicked.

Interestingly, I noticed that the same issue occurs even on the official Phlox Pro demo page: https://demo.phlox.pro/shop-bookstore/?r=landing-pro

Could you please advise how to fix this so that the mobile menu works smoothly on my website?

Thank you in advance for your help!

Best regards,

Hi, there. I have been using this theme for a little while. I’ve just gone onto my admin menu today and I’ve got the notification saying that I need to activate the licence. When I try, it says that the licence has already been used? Could you please reset it for me?

Hi there, We need your help to deactivate this theme license from any websites which is currently using that. We want to use this theme license on our new domain, and when we import the demo and enter the license key, they said our license is already used on another domain, but we do not know which website is using this theme license, so please help us deactivate this license from the website. Please help us, it’s urgent.

I need help, it says my license is active on another domain, It has been a long time I don’t remember what the domain name it was used for, can you please help me?

Download failed. A valid URL was not provided.

Whenever I try to update theme for Phlox Dashbaord. I get the above error. I have 4 different licenses.

Does this theme have a visual portfolio element with filter options, navigation tabs, and search? Something like the theme’s own demo structure on the Envato website.

What’s going on with your server?

The problem now lies with the demo import time. doesn’t have any demo import

WordPress admin – Site Health Your site cannot communicate securely with Phlox update services.

This theme has some serious issues since a week now. A lot of errors in server log files related to this theme functions. I deactivate my license but that has no impact on website. Something wrong. Seariously wrong.

Having issue uploading any media files when theme is active – when Not active it works so its not a plugin issue its theme issue – this only started recently

Please advise ASAP

Hello, hope you’re doing good. I was watching your demos but apparently some are not avaible due to a server problem (Error 503). Best regards

Hi – been using and loving the Pro theme for years but as of last week when it is active we can’t upload any media files to the media library, and only deactivating the theme works to allow us to upload new images and files. We tried deactivating every other plugin and none of them are the culprit, only when we deactivate Phlox it works. Can you please advise if you’ve encountered this issue and provide a fix? The error log message is:

Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the uael domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/customer/www/xxxxxx/public_html/wp-includes/functions.php on line 6121

When I open the demo import tab, I get this error:

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Não há espaço para eu adicionar um site para ser licenciado

Hi, After updating Elementor, our website broke Is this a known issue with the Phlox Pro theme? And will updating Phlox Pro to the latest version fix the problem? Thanks

I tried updating my site to PHP 8.x and the theme stops working, if I put it back to PHP 7.4 then it works, does the theme support PHP 8.x at all?

I tried disabling all my plugins except for Elemento and Phlox’s and ti does the same thing, my website just shows the search field, everything else is blank page.

Simple yes or no, does it support PHP 8.x ? that way I figure out how to move on.

thanx

Hi Team,

I’m Ashmit, and I recently purchased the Phlox Theme from CodeCanyon. After installing the theme on my WordPress website, I activated the license, but I’m encountering a connection error.

I am activating the license on my subdomain, but every time it activates on my main domain.