2312 comments found.
Is it possible to get a discount code for this theme ? I really wanted to buy it. I bought a few others but yours seem to better fit for me.
My email would be office@msv-digital.com
Hello, @sulumsv,
Thank you for your interest in the HUB WordPress theme.
At the moment, we are not offering any discounts, so the theme is available for purchase at its regular price.
Thank you for your understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi.
Awesome looking theme. I have two presale questions.
1. I saw it on the demo, but just to confirm, all sections from all demos can be mixed?
2. I currently have a live site, i want to install the theme on the subdomain, when the new website is finished, I will transfer it to the domain root. Is it possible with one licence?
Thanks in advance
Hello, @dddarko85,
Thank you for your interest in the HUB WordPress Theme.
1. Yes, you can use the HUB Collections feature to import any section from different demos into your site. Please refer to the documentation here for detailed instructions: https://docs.liquid-themes.com/article/549-hub-elementor-hub-collections
2. Yes, absolutely. This is possible with a single purchased license. HUB allows you to use one license on one development site and one production site simultaneously, and you can manage your licenses easily through the Liquid Portal.
Best Regards,
Team MagicAI
Support System Documentation
Hello Support Team,
I am using the Hub Theme for a single project with a valid single-site license. The subdirectory is based and used only for internal structure/management. It is still one single project.
On the subdirectory site, Elementor shows a warning, and the following message appears:
“This theme is disabled due to a revoked license.”
Pages publish, but Elementor templates do not display on the frontend. This issue does not occur on the main site.
There is no license misuse. Kindly advise if this setup can be allowed/whitelisted or if any additional license activation is required.
Thank you for your support.
Hello wakhfi,
I can confirm that we have received your support ticket (#55878) for same concern and our support engineer already replied it. Please check the reply into the support ticket and if needed reply back to that ticket accordingly.
We appreciate your patience and understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi, can I change the site made with wp bakery into that to elementor with Hub?
Hello salvix,
Thank you for contacitng us.
You can use only one page builder at a time to avoid any issues or inconvenience.
If your website is already built using WPBakery and you switch to Elementor, the existing content will become distorted or broken, as both builders use different structures and shortcodes.
If you would like to use Elementor with Hub, the recommended approach is to reset the website or install a fresh WordPress setup, and then import an Elementor-based demo. This will ensure everything works correctly without layout or compatibility issues.
I hope this clarifies things. If you need any further assistance, please feel free to submit a ticket on our support system.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi I have few queries I saw this theme on my friend’s website last month (in development) and I liked the theme, its demos, and features but I noticed few things there. He said when his hosting environment was having PHP outdated notification it said 8.0.3 is outdated the he asked hosting provider to upgrade the PHP version but then recently he told me that your theme plugins are not supporting 8.4.xx version hence he got critical error screen. Also i noticed single page blog layout is broken means he is not getting how demo looks probably hub core plugin messed up.
So if i purchase this then how do i tackle this situation specially php error because , btw where do you mentioned safe php version supported data with which your plugins are compatible so that we the buyers do not have to ask again again but can see like changelog page.
Hello, @rishika_r,
Thank you for your interest in HUB WordPress.
The HUB WordPress theme is fully compatible with PHP version 8.4. The issue appears to be specific to your friend’s website, and we’ll need to review that setup to identify the cause.
Please ask your friend to contact us through our support system and provide the following details:
- WordPress Admin URL and login credentials
- cPanel URL and login details
Once we have this information, our team will be able to investigate further and assist in resolving the issue.
Thank you for your cooperation.
Best Regards,
Team MagicAI
Support System Documentation
Hi, thank you for the reply. I just connected with my friend, and she told me that in the past she had hired an agency that purchased this theme for her website from their ThemeForest account and shared the purchase code with her via email. She is no longer in contact with the agency, but she does have the theme purchase code in her email.
Your support site asks for the Envato username, which she is not aware of due to the reason mentioned above.
She has now updated the theme, and the site is live, but some issues are still present.
Could you please let us know how she should proceed to contact you for support?
Hello, @rishika_r,
According to Envato’s support policy, assistance is provided only to the account that purchased the theme. Therefore, the purchase code must belong to the Envato account requesting support. Please ask your friend to contact the agency and request the complete PDF file containing the purchase code. Once she has it, she can contact us through our support system. Otherwise, she will need to purchase a new license.
Best Regards,
Team MagicAI
Support System Documentation
Hub Core version <= 5.0.8 have a vulnerability
Hello ernesto-79,
Thank you for reaching out.
Our development team fixed the issue, and security update has been released. Please update the HUB theme and Hub Core Plugin v5.0.9 on your site and check again.
To update the theme, please refer to our theme documentation here: https://docs.liquid-themes.com/article/380-hub-elementor-updating-theme
Best Regards,
LiquidThemes Team
Support System Documentation
Was the security problem only in the plugin (hub core) or also in the theme?
Hello ernesto-79,
We need to update the plugin files. As you know, the core plugin depends on the theme, so the related dependency code in the theme must be updated as well. That’s why we requested updating the theme first, followed by the plugin.
I hope this clarifies the process.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, I have a problem with installing a template. When installing the template and choosing the Elementor editor, for some reason the images do not appear on the website. And when choosing WPBakery, the templates do not appear on the site or cause errors, etc. Could you please explain why this is happening or help fix it? Thank you in advance!
Hello, @saibjanovzuhriddin,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi. Why doesn’t Loco Translate translate the words “Previous” and “Next” in “Liquid Portfolio Single Navigation”?
Hello, @domashich,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, dear developers, can you tell me how to remove the “Portfolios” URL from my portfolio?
I specified Slug = case in the settings:
Portfolio Slug = cases Portfolio Category Slug =cases
But my breadcrumbs still show the word and URL “Portfolios.” Why?
I get breadcrumbs like this: Home-Сases-Portfolios How can I remove the “Portfolios” URL from the breadcrumbs? I don’t need it, because I want the “Portfolios” technical page to be called “cases.”
And this is a technical bug! My support has ended. But this is a bug in your theme. Please clarify this without creating a ticket. Or could you please email me instructions on how to fix this? My template is “Soft.”
Hello, @domashich,
Unfortunately, custom post type attributes cannot be edited via functions.php. Instead, you can edit it directly from the source code of the Hub Portfolio plugin.
For the breadcrumbs text, you can edit this line: https://i.imgur.com/tYyAvjp.png
Best Regards,
LiquidThemes Team
Support System Documentation
The problem is that the broken archive page with the URL /Portfolios/ remains. The display template for the portfolio card on the archive page /Portfolios/ is weird and can’t be customized. This is nonsense. My /Portfolios/ page is simply broken.
And I want a beautiful one with a filter and small cards. But I only get that when I create a page with 0, for example /cases/. But I don’t understand how to replace the portfolio archive page /Portfolios/ with my beautiful /cases/!
Changing the settings doesn’t help: Portfolio Slug = cases Portfolio Category Slug = cases
I have two duplicates of the same name in both /cases/ and /Portfolios/
Hello, @domashich,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi,
I get an error for only homepage
Debug Error: Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the elementor domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/u322257772/domains/xxxxxxxxx.com/public_html/wp-includes/functions.php on line 6131
Notice: _load_textdomain_just_in_time function was called incorrectly. Translation load for landinghub-core domain was triggered too early. This is usually an indication that some code in the plugin or theme is running too early. Translations must be loaded in the init action or later. Please see WordPress debugging section for detailed information. (This message was added in version 6.7.0.) in /home/u322257772/domains/xxxxxxxxx.com/public_html/wp-includes/functions.php on line 6131
Deprecated: Creation of dynamic property Liquid_Gdpr::$assets_css is deprecated in /home/u322257772/domains/xxxxxxxxx.com/public_html/wp-content/plugins/liquid-gdpr/liquid-gdpr.php on line 83
Hello RDSTK,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi, I am using the “Liquid Media Elements (Gallery)” module in the Elementor builder, however I am trying to use “Iframe” as the “Link Type” so that I can embed a vimeo video but it not working, what value am I meant to put in the “link” or is there a more effective way of embedding a vimeo video in that module
Hello Moszaid,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, the website goes awfully slow. It takes more than 14 seconds to load every single page. I have contacted support since the problem started months ago and I have no solution. Everything is well configured, there is no issue, simply the plugin Hub Elementor Addons makes the web terribly slow. Since the last update of Elementor is even worse. I have written again to support (twice), and have no response. I don’t know what to tell my client, this is embarrasing. This is a major issue and it is happening to a LOT of users. What i am suppose to do?
Hello, @Saris,
I can confirm that we have received your support ticket (#55009) for same concern and our support engineer already replied it. Please check the reply into the support ticket and if needed reply back to that ticket accordingly.
We appreciate your patience and understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, yes, they replied me after publishing this comment, and, again, with no solution. So the only thing left to do is to deactivate the theme and buy another one. An absolute shame.
little error you all. PHP Parse error: syntax error, unexpected ’;’, expecting ‘)’ in /wp-content/plugins/hub-elementor-addons/elementor/optimization/widget-assets/rules/widget-options.php on line 335
it is what is causing the white/blank pages
Hello, @JordanAnna,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
No our support has expired. We will wait for your update. We just can’t publish anything 
Hello JordanAnna,
You can still submit a ticket through our support system. Our support team will review the issue and assist you accordingly. We’re here to help you get things running smoothly again!
Best Regards,
LiquidThemes Team
Support System Documentation
Hello Support Team,
I updated the theme and plugins, and now when I try to view the website it only shows a blank white screen and keeps loading. Could you please advise what might be causing this issue after the update?
Thank you.
Hello Mozah11,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello. Is there a plan and when to migrate all demos to Elementor, in particular https://mobilemodernpro.liquid-themes.com/ And when can we expect a new update and new demos?
Hello, @Predkos,
Thanks for your contact,
We’re working on the new update. it will be released soon and to migrate all the demos to Elementor, you can suggest this as a feature request by generating the support ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
LiquidThemes Team
Support System Documentation
Hello Team liquid Thanks again for this very easy to use theme so fast to work with. My question is will you improve the adaptive colours effect to be more precise and elegant? For example i transition from black to white i always get a long grey section and it don’t look good on Mobil https://imagetrailpro.liquid-themes.com/portfolio/nexa-mobile/
Please have a look at link how smooth the adaptive colour effect is.
Needed this quality
https://themenectar.com/salient/signal/Thanks for replying as im looking to upgrade.
Wish you all a nice day
.
Hello, @Walizen,
Thank you for contacting us.
We kindly ask that you submit your request through our support system by creating a support ticket. Please include your suggestion as a feature request within the ticket so our support team can review it and forward it to the development department for consideration in future theme updates.
Thank you for your understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Good
Thanks
Hey guys. You’re awesome, thanks for the templates! But you’ve shoved the settings for removing those damn vertical lines way too far away!
This is the second time I’ve tried removing them. You showed me earlier, but Elementor has updated, and I don’t understand where to remove those vertical lines on the homepage!
This is so annoying, it’s terribly annoying!!!
Can you somehow remove these damn lines from the templates? Or write clear, updated instructions on how to remove them!
Please tell me how to remove the vertical lines in the Software Hub template?
Hello domashich,
Thank you for reaching out.
To remove vertical lines, please follow the steps written in our theme documentation here: https://docs.liquid-themes.com/article/459-hub-elementor-how-to-remove-vertical-lines-on-the-page
I hope this helps. Should you require any further assistance, please submit a new ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, I am interested in purchasing this theme for artist website and store. Please does the theme uses any external plugins or is the development build in theme ?
Hello, @eladarale,
Thanks for your interest in HUB WordPress 
HUB WordPress includes the WooCommerce plugin for all store-related functionality, and all additional features are already built into the theme or provided through the plugins included in the theme package. There is no need to purchase any additional third-party plugins.
Best Regards,
LiquidThemes Team
Support System Documentation
Thank you, is it use Elementor Pro or this theme have his own developed elements ?
Hello eladarale,
Hub theme’s pre-built demos are built using the free version of Elementor plugin.
Yes, Hub also includes its own custom elements. You can check them here: https://preview.themeforest.net/item/hub-responsive-multipurpose-wordpress-theme/full_screen_preview/31569152
Best Regards,
LiquidThemes Team
Support System Documentation
Excellent, but i came to buy and the sale is done
Any option to still enjoy the cyber?
How can I change ‘Development’ domain in the Liquid License Manager? There’s no option to detach a domain from production.
Hello connects4,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Please fix this erro:Warning: Undefined array key “viewport_desktop” in /www/wwwroot/www.**.com/wp-content/plugins/hub-elementor-addons/elementor/hooks/render-elementor-css.php on line 76
when I import this demo , the header disapears :https://starthub-x.liquid-themes.com/ but why so many bugs ?
The newst elementor version is V3.33.1 and it’s I use now，but your demo site use elementor V3.12.2 ，that’s maybe why there are many bugs in my website！！Thosse bugs affect the use, please update and fix bugs
Hello, @nwnuyhs,
We have already replied to your ticket (55037) and your other ticket (55051) is in the queue, Please review the reply in your support ticket, and if you need further assistance, feel free to respond directly to it.
Best Regards,
LiquidThemes Team
Support System Documentation
