19041 comments found.
Hi, I’m using global sections and WPML, and I’ve noticed that in their translations into secondary languages, these sections display ‘user’ icons all over the place, even though translations are available. I’ve also tried completely redoing the translation manually using BeBuilder, but the display issue persists, and the ‘user’ icons still appear.
Is this temporary solution still relevant: https://wpml.org/errata/betheme-theme-global-sections-are-not-translated-on-the-front-end/If so, what will happen when I update the theme? Will I still need to edit this file?
I write on your support for this
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
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Best regards,
Muffin Group team
Hi muffingroup, Does BeBuilder’s “Accordion” feature, similar to Elementor Pro’s, allow for one-click automatic schema generation?
Hi,
we can add this in next theme update.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi muffingroup, Thank you so much
Best regards,
You’re welcome! 
Hello team, i may need to buy about 12 licenses and so important to know the following: 1) AI integration – any updates? 2) Any LMS integration possibility for Edu space or any special features available more for Edu space? 3) Any bulk discount possibility? thanks in advance.
Hi,
1) For which modules exactly you would like to see AI? Please provide further details of what features you exactly expect to be added.
2) We did never used any LMS but we know that some customers did already and they never been reporting any issues.
3) Envato marketplace doesn’t offer any bulk discount unfortunately.
Best regards,
Muffin Group team
Hello,
The color filter and size filters on my website are not working with your theme. Are you able to help? Thanks.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I tried to verify my license code on your website, but the activation email was not sent to my email. I checked my spam, etc., etc. I need to create a ticket for this issue: The BeTheme minify, etc., all jump to the default inactive state when pressing “Save Settings”. Please advise what to do. Thanks.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hello. any solution on this error or what might cause this?
Stack trace: #0 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php(863): max(Array) #1 /home/hrtulcue/public_html/wp-content/themes/betheme/woocommerce/single-product/sale-flash.php(49): Mfn_Builder_Woo_Helper::getDiscount(Object(WC_Product_Variable)) #2 /home/hrtulcue/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(350): include(’/home/hrtulcue/...’) #3 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/theme-shortcodes.php(6772): wc_get_template(‘single-product/...’) #4 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-items.php(1168): sc_shop_slider(Array) #5 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(3046): Mfn_Builder_Items::item_shop_slider(Array, false) #6 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(2717): Mfn_Builder_Front->show_items(Array, 0, false, false) #7 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(1617): Mfn_Builder_Front->show_wraps(Array, 0, false) #8 /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(400): Mfn_Builder_Front->show_sections(Array, false) #9 /home/hrtulcue/public_html/wp-content/themes/betheme/page.php(28): Mfn_Builder_Front->show() #10 /home/hrtulcue/public_html/wp-includes/template-loader.php(132): include(’/home/hrtulcue/...’) #11 /home/hrtulcue/public_html/wp-blog-header.php(19): require_once(’/home/hrtulcue/...’) #12 /home/hrtulcue/public_html/index.php(17): require(’/home/hrtulcue/...’) #13 {main} thrown in /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php on line 863 [12-Mar-2026 08:00:58 UTC] PHP Fatal error: Uncaught ValueError: max(): Argument #1 ($value) must contain at least one element in /home/hrtulcue/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php:863
fixed it by replacing the function with following code
public static function getDiscount($product) { $percent = 0; }
if ($product->is_type('variable')) {$percentages = array();
$prices = $product->get_variation_prices();foreach ($prices['price'] as $key => $price) {
}if (
!empty($prices'regular_price') &&
!empty($prices'sale_price') &&
$prices'regular_price' != $price
) {
$percentages[] = round(
100 - ($prices'sale_price' / $prices'regular_price' * 100)
);
}if (!empty($percentages)) {
$percent = round(max($percentages));
}} elseif ($product->get_regular_price() && $product->get_sale_price()) {
}$percent = round(
(1 - ($product->get_sale_price() / $product->get_regular_price())) * 100
);return $percent . '%';Hi,
if you have any further questions regarding Betheme, please always send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
scripts.js?ver=1773181064:598 Uncaught SecurityError: Failed to read a named property ‘addEventListener’ from ‘Window’: Blocked a frame with origin “https://my-domain.com” from accessing a cross-origin frame. at Object.init (scripts.js?ver=1773181064:598:5) at HTMLIFrameElement.<anonymous> (scripts.js?ver=1773181064:19996:22) at HTMLIFrameElement.dispatch (jquery.min.js?ver=3.7.1:2:40035) at v.handle (jquery.min.js?ver=3.7.1:2:38006)
This confirms the builder’s cross-origin frame issue ;-(
I tried—disable-site-isolation-trials—disable-web-security on Chrome but it is not working for me…
I finally found a way to edit my translation pages with BeBuilder. It’s not ideal for a normal workflow, but it’ll do until you find a solution to this bug.
First of all, my multilingual sites are configured with subdomains, e.g.: my-domain.com (main language) en.my-domain.com (English) es.my-domain.com (Spanish) de.my-domain.com (German)
So if I edit my page with BeBuilder (new version), I get a URL like this: https://en.my-domain.com/wp-admin/post.php?post=123&action=mfn-live-builderAnd then the Builder doesn’t work and I get a cross origin frame error message in the console.
To fix this, I change the subdomain directly in the browser URL to, for example: https://de.my-domain.com/wp-admin/post.php?post=123&action=mfn-live-builderAnd like magic, it works… i can use new version of Bebuilder live in other language than the main language.
I hope you will find a solution asap to have a normal worflow with subdomain multilingual website wpml + Bebuilder because this problem has still not been resolved since 2023 but I have confidence in you and your professionalism, and your responsiveness.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you for your reply. I will contact you via your support team in two weeks’ time, as I have a product launch on the live site this week and would prefer not to make any changes during that period.
No problem
Hi, my purchase code isn’t valid even though it should be. The theme was purchased a while ago, but I want to use it now, and it says the purchase code has been used on another site. The code is not in the theme folder on the mentioned domain, and the theme has no asscóociation with that mentioned theme at all. It is using a different theme; no BE theme is installed, and BE is not in the folder. I cannot use the purchase for this reason. Please doulbe-check it because it should be allowed to use.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Guys, i had this installed on a website that has nor been used, and was deleted years ago, but i must have forgotten to unregister the license, is it possible to to remove the license on my old site so i can re-register onto my new on please
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Guys, many thanks all sorted now, kind regards Steve
You’re welcome!
Hello, your favicon settings are very hard to figure out. For years we always have favicon issues. It does not show and does not show in Google or and browser.
This is super frustrating. I notice I am not the only one. I add it everywhere and no luck.
Hi,
favicon option under Theme Options has nothing to with Google or browsers. This option define favicon for website but if it doesn’t display in Google or browser properly, it might be due to cache, 3rd party plugins that handles favicon, etc. There is plenty of reasons why favicon might not display correctly thus if you’ve faced an issue, simply create discussion on support forum or send us private message through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact (you must be logged-in) and our support team will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
My license is: **-27a728399564 Themeforest UserName: wael_elsaid
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I need to create a staging site. Can I get license for just staging?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How can I make the menu items open at once. I don’t need to click on the + sign to open menu.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I would like to ask if the Tourfic Plugin is fully compatible with your WordPress Theme
Hi,
we never tested this plugin thus can’t confirm compatibility with Be.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Issue: WooCommerce sidebar filters not working in BeTheme — JavaScript error (this.ajax is not a function)
Hi, I’m usi
The same issue appears on your older demo/example sites as well, so it looks like a theme-level problem, not something specific to my installation.
The browser console shows the following fatal error coming from
Uncaught TypeError: this.ajax is not a function at betheme/js/woocommerce.js:454
This indicates that the filter script is calling this.ajax() whthis c
When the callback is executed with t
Please review and fix this issue in an upcoming update, as it affects both current installations and the older d
Th
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Please I have sent. Check your Email. Thanks
Thanks.
I am using the BeAgency theme, but the header and footer is locked to Elemetor Pro for some reason and I cannot edit without having a Pro monthly subscription? 2nd Problem is, BeBuilder or Editor is broken. Pages look fine with Elementor Editor, but with the BeBuilder it just breaks and all icons are massive
I edited header with BeBuilder by creating template, but now the styling of beAgency template is gone. Like why couldn’t you guys include header and footer that works? 
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
can i do white label to the theme.
Hi,
yes, you can. Further details you will find on https://muffingroup.com/betheme/features/be-custom/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
thank you, can i create the header, footer template with elementor not betheme editor?
Templates are available in elementor pro. Nevertheless, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
cant connect my website, i already send support ticket but i need asap solution pls
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you would like to register.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, how to add animation from menu (underline animation) to default buttons? This animation is very nice and we have to apply to default buttons/links.
Many thanks!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
