Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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I am not able to activate the purchase code on my personal website. My previous site was deleted a few years ago. But now I am unable to register it on my new website. My support expired so I am unable to open a ticket as well. Please tell me what to do now. screenshot: https://xmengdesign.com/wp-content/uploads/2026/05/Screenshot-2026-05-12-at-11.22.04.png

He actualizado y mi licencia ahora sale https://gyazo.com/6afba595a33dc069a34cf676e0b3b489

y tengo mi archivo de licencia y todo

Hello,

Thank you for using our theme!

We deregistered the purchase code for you. You should be able to register the theme now.

There is also an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.



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jks2000

jks2000 Purchased

Hello, is there a way to put a video in the product signle page instead of photos?

QODE Author

Hello,

The videos cannot be added to product gallery unfortunately.

If you need any assistance with the theme or available theme options, you should know that you can always turn to our support team, and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

We also recommend checking the documentation in this link and our Knowledge Base here.



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This comment is currently being reviewed.

Unable to activate the purchase code on my new website. I don’t use my previous website where this theme was installed, and I lost access. But now I am unable to register it on my new website. My support expired so I am unable to open a ticket as well. Please tell me what to do now.

Screenshot :- https://gyazo.com/7fefa5794e352355085bdf475589c904

QODE Author

Hello,

Thank you for using our theme!

We deregistered the purchase code for you, and you can now use it again.

There is also an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.



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Hello, How to set header height ? Thank you

QODE Author

Hello,

This can be done in Qode Options > Header. For more info please check this article.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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casbah Purchased

Hello Numbered carousel dont work, all you see is a black background

QODE Author

Hello,

Please check if you have updated the theme and its plugins to the latest version listed in change log.

To update Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.

In case you need further assistance please contact our support using this email, include your purchase code in the email, and one of our support agents will gladly help you.



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We are currently using the Bridge theme (version 30.8.6). Could you please confirm the latest available version, and whether updating the theme or purchasing it again will provide updated versions of bundled plugins such as WPBakery Page Builder and Slider Revolution, or if separate licenses are required for these plugins?

QODE Author

Hello,

Thank you for using our theme! The latest version is 30.8.8.7 (see changelog).

There is no need to purchase the theme again if you already have it in the “Downloads” section of your ThemeForest account. To update Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video.

After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.



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I am trying to set this theme up, I went to Qode to get support and to create an account I signed up and I am not getting there verification email.

The demo import there is no one click button or easy way to import the demo. the current process is time consuming and technical and just extremely stressful its been three days and my site looks like an AI glitch.

QODE Author

Hello,

We have now verified your account manually. Please clear your browser cache and try to login once more. You can also contact our support using this email, just include your purchase code in the mail, and our support agents will gladly help you.

We will add links to the demo import video tutorials below:

How to Import Bridge Demos Made with WPBakery
How to Import Demos Made with Elementor in Bridge

We do believe that the theme is well documented, and we do understand that it might be confusing at first, but besides our themes documentation here you can find many great articles, and video tutorials that might help you on the way of developing your website.



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Hi Bridge Support Team,

I am running the latest version of the Bridge Theme (v6.9.4) on WordPress 6.9.4 with WPBakery. My website is www.cohive.works

While running a performance and quality audit using Google PageSpeed Insights, I discovered a JavaScript error that is negatively affecting my Best Practices score. The error is being logged in the browser console and appears to originate directly from the Bridge Theme’s core JavaScript file:

Error message:

text TypeError: $j(...).waypoint is not a function at checkAnchorOnScroll (https://cohive.works/wp-content/themes/bridge/js/default.min.js?ver=6.9.4:1:57706) at https://cohive.works/wp-content/themes/bridge/js/default.min.js?ver=6.9.4:1:85605 Source file: /wp-content/themes/bridge/js/default.min.js

This suggests that the Waypoints JavaScript library, which Bridge relies on internally, is either not loading correctly or conflicts with the current version of jQuery (3.7.1) that is active on the site.

All plugins and the theme itself are fully up to date. I have not made any custom modifications to the theme’s JavaScript files.

Could you please confirm whether this is a known issue and whether a fix is available or planned? I would greatly appreciate any guidance on how to resolve this.

Thank you very much for your support.

Best regards, Martin

QODE Author

Hello,

Thank you for using our theme.

Please contact our support using this email, and just include your purchase code in the mail. Our support agents will check this and investigate.



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Ok, done. Thanks

QODE Author

You’re welcome and have a great day!



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casb1122 Purchased

Hello there! Since the last update, my website has been disconfigured. cannot see any images on posts or pages, and even the main menu does not work. nataliadenegri.com

QODE Author

Hello,

At the moment the site is displaying correctly as well as the images. If you are having troubles with page transitions when clicking on menu items, try suggestions from this article.

When updating Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins. And please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video. This step is necessary in order to generate a new dynamic css file.

After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.

In case you need further assistance, please contact our support using this email, include your purchase code in the email, and one of our support agents will gladly help you.



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C_Drosos Purchased

hello, slider revolutuion no longer works after the laTEST UPDATE

C_Drosos Purchased

Everything is updated to latest version. WP Version 6.9.4 WP Debug Mode Disabled Language el System Information PHP Memory Limit 512 MB PHP Version 8.2.30 PHP Post Max Size 128M PHP Time Limit 300 PHP Max Input Vars 5120 Max Upload Size 128 MB SUHOSIN Installed Theme Information Theme Name Bridge Child Theme Version 1.0.0 Theme Author Qode Interactive Active Plugins(17) Bridge Core by Qode – 3.3.4.7

I use quode tours on revolution slider, to show the latest travel packets. Before the last update it was working

C_Drosos Purchased

on console i see 3 errors Uncaught TypeError: Cannot set properties of undefined (setting ‘SR7_1_1’) at (index):3273:22 Uncaught TypeError: Cannot read properties of undefined (reading ‘customFonts’) at (index):2623:14Understand this error (index):2626 Uncaught TypeError: Cannot set properties of undefined (setting ‘warnings’) at (index):2626:28

QODE Author

Please contact our support using this email, so our support agents can check your settings and investigate. They can also send you the newer version of Slider Revolution plugin.



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Hey Guys, on template https://bridge165.qodeinteractive.com/ this demo seems broken on tablet and mobile. The menu header button, does not appear until you refresh or touch the screen. Then it disapears. Not sure if its because the demo mobile header is white? Please send ccs fix if possible

QODE Author

Hello,

Thank you for noticing this.

Options for Mobile Header and Header Button Icons can be adjusted in Qode Options > Header (please see screenshot).

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Hi, how can I deactivate the theme license? I can’t remember which website it was originally installed on, and I’m unable to deactivate it from the QODE Helper page. Could you please help me remove or reset the license activation?

QODE Author

Hello,

At the moment the theme is active on a domain where purchase code is registered (folioworks.com.au). We cannot deregister a purchase code that is still in use. It is necessary to login to the backend of the site and deregister purchase code directly from Bridge Dashboard.



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Ciao, ho comprato il tema anni fa, ma ora non funziona più il plugin WP Bakery, quindi ho problemi con il sito, come posso risolvere? Grazie

Hello,

First, please check if you have updated the theme and its plugins to the latest version listed in change log.

If you need to update Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video.

After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.

If, perhaps the backend editor is not being shown, then try suggestions listed in this article.



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Hi QODE team, what about elementor 4? is theme compatible to it? or better to wait bridge update and after that update elementor to 4th version? thank You

Hello,

Latest version of the theme (listed in changelog) can be used with latest version of Elementor. Anyway, it is always a good practice to create a backup version of your website before any major update. You can learn how to easily backup your website here. This way you can easily restore backup if something unexpected occurs.



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Hello, Revolution Slider isn’t working and isn’t displaying correctly with your version and WP Bakery. They released a new update on March 20th to fix this!

“7.0.6 March 20, 2026 9 Bugfixes

Bugfixes Removed the Dark Theme CSS class name from not our own admin pages Compatibility fix for Visual Composer using deprecated RevSlider class Opening the editor with a wrong module id or slide id will redirect now to the dashboard Link action pointing on the “/” path was broken after update to SR7. Now it will redirect to the root domain AI Image Size Dimension slider was showing the wrong values Fixed an issue where modals triggered by URL hash changes only worked on page reload and not during runtime Fields to set HTML Data, Id, Class, DeepLink and Attributes for slides were not editable Fixed not working vertical touch swipe navigation in Android devices The slider failed to load on the frontend when the Borlabs Cookie plugin was active”

Hello,

Please check if you have updated the theme and its plugins to the latest version listed in change log.

In this update Revolution Slider version 6.7.51 is included and this version is mandatory before updating to version 7.x.x. It is also important to open each slider and click on “Save Changes” in order to reinitialize them in database.

If you need to update Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.

Once you update Revolution Slider to version 6.7.51 and save your sliders, you can contact our support using this email, just include your purchase code in the mail, and our support agents will send you the latest version of plugin.



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Our website is currently using BRIDGE Version: 25.6 By Qode Interactive….Creative Multipurpose WordPress Theme

We need to upgrade to PHP 8.2

QUESTION 1: Is BRIDGE 25.6 capable of running on PHP 8.2? I have read that 25.6 is NOT COMPATIBLE with PHP 8.2

QUESTION 2: Is Bridge – Creative Elementor and WooCommerce WordPress Theme Last Updated 03/13/2026 the upgrade for BRIDGE 25.6?

QUESTION 3: Does BRIDGE 03/13/2026 run without issues on PHP 8.2?

QUESTION 4: What is included in the latest version of BRIDGE? (co-pilot shared the following—- is this correct) *—WPBakery Page Builder *—Slider Revolution *—LayerSlider WP *—Bridge Core → updated to v3.3.4.7 *—Qode Music → updated to v2.1.8.2 *—Improvements to Content Slider Item *—Improvements to Qode Like functionality *—Fixes for Numbered Carousel shortcode *—Fix for Search widget icon issue *—anything else?

QUESTION 5: Is there anything else you can share?

Hello,

The latest version of theme listed in changelog is tested up to PHP 8.3 so it can be used with PHP 8.2 as well.

To update Bridge theme and bundled plugins please follow instructions from the video in this link: How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video.

After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.

Bundled plugins that were originally included with the theme (WPBakery Page Builder, Slider Revolution, LayerSlider) are still included with the theme and updated when theme update is released.



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Thank you! In general, where could I search for/find the change log if you had not provided the link?

You’re welcome, glad that we could help! There is a documentation link in the Support tab. Theme info like online documentation, video tutorials and changelog are available there.



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Hello, I have four licenses of Bridge Theme. I have the item purchases codes, but I can’t see the domains associated with those codes. I need to deregister one license and I don’t know how to do it. I need to solve this as soon as possible. Kind Regards, Sara.

Hello again, i finally found a way to do it. But i have now another problem. I have updated php, plugins and theme. Everything is working fine but I can’t find a way to translate the word “All” in the Portfolio Filter. I have tried to do it with Loco Translate, but it didn’t work. Then I tried it with Better Search Replace and nothing. Finally I changed the file masonry-filter.php but it doesn’t change the word. Please, i need to change it, where can i find it? Kind regards. Sara.

Hello,

Please contact our support using this email, just include your purchase code in the mail, and our support agents will gladly help you.



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Hey guys, I have a question: why doesn’t the WPBakery plugin that comes with the theme have the “disabled row” feature? It’s fantastic—it saves you from deleting rows that you might need someday and having to rewrite them, or creating a blank page with all the code in it just so you can copy and paste it later. Is there no way to do this?

Hi,

This parameter is disabled in extend-vc.php located on this path wp-content\themes\bridge\extendvc and to enable it you would need to edit the extend-vc.php file directly.



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done! thanks a lot! wow is incredibile!!!!

You’re welcome, glad that we could help!



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