26979 comments found.
Why does my mobile page look like this?
https://contentable.biz/wp-content/uploads/2026/05/Screenshot-2026-05-08-at-10.22.05.pngHi,
I’ve just checked the website, and the visitor view appears to be working correctly: https://prnt.sc/hM8MX3Ty5C-o
Are you still experiencing the issue in tagDiv Composer? Also, does the problem occur only on a specific page or across all pages?
If you would like, you can contact us via email at contact@tagdiv.com and provide temporary wp-admin access details. We’ll do our best to investigate the issue and identify the cause as quickly as possible.
Thank you! Calin
Hi. The screenshot was from https://contentable.biz/general-copywriting/website-copywriting/. That’s the wrong page. I’ll send the details.
Hi,
I replied by email, the problem should be solved now. Please let us know if we can help more.
Regards, Simion C.
Hi, how can I change the logo in the Free News Pro, please?
With regards
Sorted, thanks.
How do I use TD Composer to edit the footer of my website?
Hi,
The tagDiv Composer can be used to edit Cloud Footer templates. To do this, open the homepage with tagDiv Composer, scroll down to the footer section, and select the elements you wish to modify.
You can also refer to our guide here for more details https://forum.tagdiv.com/footer-templates/
For further assistance, please contact us via our official forum at https://forum.tagdiv.com/ or by email at contact@tagdiv.com
Thanks, Calin
I do open the homepage with tagDiv Composer, but the issue is that I can’t scroll down to the footer section.
Hi,
So the scrolling action is not working? That’s unusual, what if you try it with a different browser perhaps? We can take a look as well, you can send us an email at contact@tagdiv.com and provide admin access to the website (user and pass). Let us know.
Regards, Simion C.
does it have infinity scrolling, if visitor clicks on some random post ? if yes then how to enable it.?
Hi,
The theme has infinite loading for posts. When it’s activated and you reach the end of a post, a new post will be loaded below it. You can check here for example https://demo.tagdiv.com/newspaper_magazine_pro/2020/06/03/td-post-work-out-as-much-as-possible-during-your-all-inclusive-vacations/ There is a guide about using it here https://forum.tagdiv.com/infinite-loading-single-posts/ Please try it.
Regards, Simion C.
I emailed you today. I can not see how to add our site to have it registered. To be honest if we can not hear back or get some details we will need to refund. Nothing personal just we can not wait due to the site is live.
Hi,
I have replied by email and I will investigate the issue. Please let me know by email.
Regards, Simion C.
We sent the email. How do we register this theme please?
I replied by email. As I mentioned, if there are any issues with the theme we will investigate them directly on the website. We need access to the website in order to do that. Please let us know.
Regards, Simion C.
Hello, We have a purchased copy of this theme but when I try to activate it I get a message saying “the Envato API is down. please try again later.” is this a known and (hopefully temporary) issue? I just want to be sure that error is telling the truth or if something else is broken.
Hi,
It must have been something temporary on Envato’s side. Did it work eventually? Or are there still issues? I can take a closer look in case there are, I will need wp-admin login (user and pass) for the website. For this please contact us via email at contact@tagdiv.com provide wp-admin access and the license key.
Regards, Calin
Hi, can i create subscription per one post ? Not just monthly/yearly?
Hi,
A subscription unlocks all posts that use the same locker. If you want to unlock just a post, then you could create and set a different locker just for that post. This way when someone subscribes through that locker, they only unlock that post. You can use multiple lockers and plans if needed, it’s the only way to control what is unlocked.
Regards, Simion C.
Thanks for the clarification! Can I set multiple payments like PayPal and Stripe?
That’s possible. The available payment methods are Stripe, PayPal, bank transfer, you can use the ones you want. Please let me know if you have more questions.
Regards, Simion C.
How to show the table of contents after 1st two paragraphs? Is there a dark mode toggle button that can be used on a computer, tablet, and mobile device?
Hi,
The table of contents can’t be displayed inside the post content unfortunately. It can be placed anywhere else in the post template but not in the post content.
We had plans to add a dark mode in the theme, but the plans were delayed. You could use a plugin for it, I believe there are a few free plugins that provide a basic dark mode.
Regards, Simion C.
Hello TagDiv,
Could you please tell me where I can deactivate the license from the current domain? I would like to move my website to a new domain name.
Thank you.
Best regards, Thomas
Hi,
The key can be moved, but there is a time delay. We can reassign it manually if needed. Please send us an email at contact@tagdiv.com and provide the license key, and please mention in the email what you would like to do. We will check and help, let us know.
Regards, Simion C.
After your message above on this page, it has been another 10 hours we have been waiting, but nothing has happened.
Are you looking into it?How many hours have we been waiting for your solution….Our people’s time is also getting wasted while waiting for you…Can u please look into this quickly…
Till today, we have wasted 58 hours only waiting for your emails or output…but nothing…please consider our issue also a priority…Thanks
I basically tried sending emails to you guys, but no response…Thanks
Hi,
I have replied to your refund request. Please check as well and let me know. We are very sorry for any inconvenience.
Regards, Simion C.
Hi, can you please explain to me the tools and features that are included in the front-end submissions?
Thank you.
Hi,
Sure thing. The theme provides dedicated elements in the builder for creating submission pages https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/
The submitted content can be regular posts or custom post types. Besides the required post related elements like the title, content featured image, you can create as many custom fields as needed with the ACF plugin, and collect the relevant information for your submissions. It depends on what type of content you want to use.
For example this is a submission page for adding a property https://demo.tagdiv.com/newspaper_real_estate_pro/add-property/ The submitted information is displayed in the property page https://demo.tagdiv.com/newspaper_real_estate_pro/tdcpt_properties/apartment-12/
The submission part can be integrated with our subscription plugin. So for example you can provide different plans https://demo.tagdiv.com/newspaper_real_estate_pro/select-a-plan/ and limit how much content a subscriber can submit based on the plan they subscribed to.
Do you maybe have any specific requirements in the matter? We can discuss more about them. Let me know.
Regards, Simion C.
I want to squeeze this into the NewsWeek demo. Can this be accomplished without customization?
Those are theme features, they can be used regardless of what demo you install. Demos are just design. So you can indeed install the NewsWeek demo and also add content submission. If you decide to purchase the theme we will provide support and help you set it up. Or if you have more questions before you make a decision, please let me know.
Regards, Simion C.
Thank you. Are there any plans to launch app versions? Also, I would like the content submission that will allow subscribers to create op-eds, commentary, and analysis. Is this possible?
Unfortunately not, we have no plans to provide apps.
Not sure what op-eds and analysis are, are they categories or post types? You can create as many post types as you want, and as many categories for them as you want. Then you can create submission pages for each post type.
Comments are possible for any type of posts. User reviews are also possible https://forum.tagdiv.com/user-reviews/
Regards, Simion C.
Post types that subscribers on my platform would have access to so they can create their own articles, opinion pieces, etc.
That’s correct. Users can submit regular articles or any post type that you create and provide, the post types can be called anything. All it needs is a submission page for each post type.
Regards, Simion C.
Awesome. Thank you. Will purchase this theme. Are there any updates in the works as in new features and functions?
We provide updates regularly, the changelog can be seen on our website https://tagdiv.com/newspaper-changelog/ Mostly every update contains a few new features, fixes and improvements. We will continue to do so in the future. I can’t say exactly what future updates will contain, but we try our best to improve the theme.
Regards, Simion C.
Lastly, is it possible to make it mandatory that only paid subscribers can create and submit posts?
That is possible. In the submission page you can set the submission button to have limits based on the plans https://prnt.sc/D_fgytGyCbd9 Then on the plans you can set the limits you want. For example this plan is free and I’ve set a limit of 0 posts https://prnt.sc/zWGB4rrjIJaH For a paid plan I can set a limit of 2 posts https://prnt.sc/DopfyVSOHh6p and so on. You can create multiple plans each with their own price and limits.
Regards, Simion C.
Hi, I raised a support email 48 hours ago, yesterday I got a reply saying the link is not working, but within seconds i have replied to the email, but still I am waiting for the fix…Can u please look into this…waiting for help 48 hours is too much…Please help
Hi,
My colleague Calin is checking the emails now. He will reply asap.
Regards, Simion C.
Hi tagDiv team,
I have another issue with the Newspaper theme.
I configured the Article Auto Loading function (load next article on scroll), but it is not working on my website. The next article does not load while scrolling.
I am attaching a video and a screenshot showing how this function is configured in the editor. https://skrinshoter.ru/vb8OymDScUw https://skrinshoter.ru/sb8v7MdXwDV https://maxitolog.ru/articles/kak-otpravit-neskolko-foto-v-max/Could you please check what may be causing this issue and advise how to make it work correctly?
Thank you in advance.
Best regards, Aleksey
It doesn’t seem to work indeed. And there’s no error. Have you tested for a plugin conflict perhaps? Not sure why it’s not working, because it should work. If you want I can take a closer look, I will need admin login for the website. Let me know.
Regards, Simion C.
Hi tagDiv team,
I have one more question regarding author pages in the Newspaper theme.
I created an author page using a ready-made template from the Newspaper Cloud Library: https://maxitolog.ru/articles/author/aktivpolz/This template already contains a posts listing section. I expected it to automatically show only the posts written by the author whose page is currently being viewed. In other words, each author page should display that author’s own posts.
However, the listing currently shows all posts, and I cannot understand how to configure it so the theme recognizes the current author page and displays only that author’s articles.
Could you please clarify whether this template supports automatic author filtering, and how it should be configured correctly?
Thank you in advance.
Best regards, Aleksey
Please check if the block is set to display posts from the current author https://prnt.sc/b8Lxi4Pl1KDP That special filter makes the block display posts from the author you are on. If that filter is not set, the block displays posts normally.
Regards, Simion C.
Hi, Can a user signin/sign up new account and post contents ?
Hi,
That is possible. Our theme has frontend content submission https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ Tis can be integrated with our subscription plugin, so users will have to register and subscribe and then they can submit content. You can create different payment plans with different submission limitations, so for example a cheaper plan allows 2 submissions, a pricier plan allows 5 submissions, and so on. We can discuss more, please let me know if you have other questions.
Regards, Simion C.
Ok…
Is there any way that I can see the demo login? I just wanted to see how the post blogs work for a user who registered as a new user…
One more question: Say, in the posted article, I see the thumbnail images are from the articles where users posted… so here, can I modify this thumbnail image layout so it displays the images from the posted user’s profile images ?
We can’t provide a login for our live demos if that is what you mean.
A registered user will have access to their account page on your website, and the options you add in it. The basic available options will be the account dashboard, edit account, and subscriptions panel https://prnt.sc/AKKPJn2yjGV1 Then if you provide content submission you can add an option for them to submit articles, see all their articles, edit them, etc.
Not sure however about your second question. Normally in content submissions the subscribers are allowed to submit a featured image and additional images in the post content, or galleries, or other custom fields as needed. The required elements of a post should be title, featured image, content, category https://prnt.sc/yksi2_4T9O4O
Of course, as an admin you can modify the submitted articles as you want. If this is a requirement for you, you can set the articles to be drafts after they are submitted https://prnt.sc/K1Km7bp9JmW_ so then you can check them or modify them and publish them eventually. If not, they will be exactly as the subscribers submit them.
Let me know if I can help more.
Regards, Simion C.
ok…I believe all the new features will be available with this theme’s Regular Licence …?
Features
160+ Prebuilt Websites
Live Visual Builder
Directory and Listings System
Custom Posts, Taxonomies & Fields
Paywall Subscriptions Management
Smart Pop-Ups
Unlimited popups and interactions
Cloud Library Templates
Over 2000 ready-made, beautiful templates
WOO-Commerce Shop
Signin/Signup- New user registration, etc
?
Also, do u have any ‘AI’ implemented for blog post content creation or related?
That’s correct, all the theme content and features are included with the regular license. Everything is included.
We haven’t added AI related features yet, but we will probably add a few at some point.
Regards, Simion C.
Hi, please clear my License. I have sent you an email. Thank You.
Hi,
We are checking now and we will reply by email.
Regards, Simion C.
Hello! pls help us due to the fact the top menu is not showing on mobile. how can we fix it?
thank you!
- we are not using tagdiv mobile theme – and on the top menu -top bar is only one line phone
Hi,
That depends on the type of header you are using. For full customization it’s best to use a cloud header -> https://cloud.tagdiv.com/#/load/Headers Then you can add anything you want in both the desktop header and the mobile header https://forum.tagdiv.com/header-manager/ If you use the older standard headers, then these can only look in one way. We can take a look to see what the problem is, and also help if you want to set up a cloud header. I suggest to send us an email at contact@tagdiv.com and provide a link to the website, and admin login if we need to take a closer look. Let us know.
Regards, Simion C.
Hello TagDiv Team,
I am currently using your latest Newspaper theme on my website, and I’m facing a performance issue related to the Network Dependency Tree in Google PageSpeed Insights.
The report shows a long critical request chain caused by resources such as:
theme CSS files font files (Font Awesome, Open Iconic, Newspaper icons)
This is increasing the critical path latency (~683ms) and affecting my LCP performance.
I am already using:
LiteSpeed Cache (with Guest Mode ON) Cloudflare (with optimization enabled)
However, the issue still persists.
My Questions: Is this dependency chain caused by the Newspaper theme structure? Is there a recommended way to reduce or eliminate these chained requests? Can I safely defer or remove unused font/icon files without breaking the theme? Any specific settings for LiteSpeed or Cloudflare that work best with your theme?
My goal is to fix the network dependency tree issue and improve PageSpeed score (especially LCP).
Please guide me with the best possible solution.
Thank you!
Hi,
Those are the theme icon fonts https://prnt.sc/4n318gyWgt_Z When using icons or other elements that display icons in the page, the theme has to load the font for the icon. They are most likely not unused, because they are loaded only when they are needed, depending on what icons are displayed in the page. You could if possible use icons from just one font instead of multiple fonts, then only one font will be loaded. I suggest checking the icons used in the page, and if possible use icons just from one font.
Regards, Simion C.
The TagDiv Composer has frozen my site’s home page. Please, what could be the issues?
Hello,
This issue could be caused by several factors, such as a plugin conflict, external interference, or even corrupted code.
Please run a test using only the theme’s required plugins. If the issue persists, we recommend making a full backup of your website and then contacting us via email at contact@tagdiv.com . Kindly provide wp-admin and cPanel/FTP access so we can further investigate the situation.
Thank you! Calin
Quick question.. do you have an affiliate system for Paywall? For example if someone wants to be an affilate to promote the Paywall?
Hi,
Unfortunately, at the moment we do not have an integrated paywall system in our theme. This can currently be achieved only by using a dedicated plugin.
Thank you! Calin
Hi Calin… Thank you for the details
