Hello!

We deliver ver. 6.7.38, and it doesn’t have any vulnerabilities. How to update: https://support.dream-theme.com/knowledgebase/update-bundled-plugins/

You may refer to Slider Revolution 7. I should say the author of the plugin has delivered it as a totally independent plugin, which is not available at Envato. But they promise Slider Revolution 6 will keep receiving updates https://www.sliderrevolution.com/what-stays-yours-sr7-options/

You can find all vulnerability reports here https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/revslider As you see, for SR6 the last vulnerability is for versions <= 6.7.37. While we deliver 6.7.38 where this vulnerability is fixed. There are newer reports, but they are for RS7. It seems like the plugin just don’t understand that SR6 and SR7 are different plugin. And just compares that 6.7.38 < 7.0.9 and indicates that everything below 7.0.9 is vulnerable.

Change to PHP 8.4 FPM application served by Apache No problem anymore

Hi! Glad to hear you have resolved the issue As far as I can see, the issue doesn’t depend on the theme – it doesn’t mention /dt-the7/ folder in the notice.

Hello! The child theme is already included https://guide.the7.io/elementor/user-guide/child-theme/

Here it is https://the7.io/elementor-2026/elements/tickers/ – the widget is called “Ticker”.

i see, but no rotating image in tickers? btw I sent you question to ur Form. please reply.

Hello! The “Image Ticker” is also available https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/image-ticker/

Support requests are handled on business days from 8:00 to 17:00 (GMT 0:00), typically within 24 hours, in the order received.

Hello! I am sorry, but there’s no such a ticket in our Support Portal. Could you please make sure you have submitted the ticket at https://support.dream-theme.com/ ? We don’t have any week-old open tickets – almost all of them are replied within a day.

Gah I’m so sorry…this was meant for a different theme I purchased. I LOVE you guys and should’ve just bought another license for this site in question I’m developing. I’m doing that now!

Thank you so much

Hello! Many of our demos include Slider Revolution (RevSlider) slideshows. For example:
https://the7.io/company/
https://the7.io/corporate/
https://the7.io/digital-agency/
https://the7.io/beauty-studio/
If you don’t want to import the entire demo and only need the slider, simply submit a request at https://support.dream-theme.com/ – our team will provide the slider ZIP file(s).

Thank you, I was not aware of that possibility.

Feel free to contact our support https://support.dream-theme.com/ with any questions you have

Hello! If this is Elementor Company demo, then you can edit them like this https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
For FSE Company demo, the following approach should be used https://support.dream-theme.com/knowledgebase/using-full-site-editing-fse-with-the7/
If it’s WPBakery Company demo, please refer to https://guide.the7.io/wpb/user-guide/theme-options/header/

Hello! Yes, our demo is using WooCommerce ver. 10.7.0

Hello! 1, 2, 3, 4. – Yes. 5 – Yes, it’s possible if you have the required knowledge of JS/CSS/etc. 6. – Yes, you can. This functionality belongs to Elementor itself. 7, 8. – Yes. 9. – Yes, it will. But you need to use a child theme only if you are going to add some PHP customization, etc. 10. You can try the following demos: https://the7.io/elementor-corporate/
https://the7.io/consulting/
https://the7.io/elementor-company/
Also, you may want to check our Elementor guide https://guide.the7.io/elementor/
Hope you will enjoy the theme

Thanks I’ll Process To Purchased

Thank you!

One more thing: Are SVG images compatible too?

Hello! Our demos contain SVG images. But WordPress does not allow SVG uploads out of the box. If you experience any problems with uploading such images, please refer to Dashboard -> The7 -> Plugins and install “Safe SVG” plugin.

thank you!

Hello! This widget is available when using Elementor and building a single Product post template.

Hello! We have unlocked your IP. It was blocked due to too many incorrect login attempts. Please note that there is no user registered with the email address arthur.yeapms@gmail.com in our support portal. Could you please create an account to access the portal.

No. I have registed an account with this email address. I can’t register anothr account with this email. This email address registed with Envato

Hello! If you created an account at Envato with this email, it doesn’t automatically create an account in our support portal. You need to register separately at https://support.dream-theme.com/, using arthur.yeapms@gmail.com email or any other.

Hi!

Our demos include only the default WooCommerce functionality. If you need that feature, you might want to try these free plugins:

Multi Branch for WooCommerce – lets you manage multiple branches with branch‑specific inventory, shipping, and checkout validation.

Local Pickup for WooCommerce – adds a store locator with Google Maps integration so customers can choose a pickup location.

Please note: the theme hasn’t been tested with these plugins yet. Since they’re free, you can install them safely on a staging site and test compatibility yourself.

Hi Roman! Thank you for your loyalty!

I am afraid the price of the theme is already the lowest among its competing products https://themeforest.net/popular_item/by_category?category=wordpress

Hello! You can find the appropriate list here. The7 also comes with unique Better Block Editor plugin for Gutenberg/FSE users.
Hope you will enjoy the theme

Hello! We keep providing support even when the official support period is over https://support.dream-theme.com/6-month-support-really/ May I ask whether you have already submitted a request at https://support.dream-theme.com/? Because I can’t find any appropriate tickets there.
Talking about the Elementor Pro, you can use its free alternative – Pro Elements.

Hello again, I was able to remove the licenses from the inactive websites. Thank you

Hello!

Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.

hello, ok thanks

Hello! You can use its free alternative – Pro Elements.

Hi,
That’s not how the license works, unfortunately.

Please note that according to Envato Standard Licenses:

1) “Number of end products” you can build with a single license is “1”; and
2) “you can’t use … Standard Licenses on multiple clients or jobs”.
- https://themeforest.net/licenses/standard

Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a

It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.

Thank you – Thats what I thought – just wanted it here to show people

Look, technically, you can unbind the license from the current site here: https://my.the7.io

This is usually reserved for situations when the site was moved or you forgot to deregister the dev/staging site.

I just pointed out the license terms. They are the same for all themes on ThemeForest. Note that themes are one-time purchases, so 1 site = 1 license makes sense. Otherwise, it would have been a subscription.

Hello! As far as I see, all tickets are already replied. If you still experience any issues, could you please provide ticket ID number. Thanks!