Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

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  • Knowledge base 3rd level category option added

What does that mean? Because I see absolutely no change.

Knowledge Base page template can now display 3rd sub-level category depth

That was zero help and only reiterated my actual question. What do you mean by 3rd sub-level category? What do you consider “knowlege base template”?

Please repair the display of categories.

The update is now available on TF for download.

Categories and subcategories are still the same

Can you email me a link to your site please.

Hello! How can I change the color of the heading on the Home page? My background picture is white and heading text color is white.

Hi, edit assets/css/app.css line 710.

Hi there.

My main navigation at the top has started to increase with many options. I’m wanting to have the mobile friendly navigation appear sooner, basically for a window size of 760px (when an iPad is in portrait mode).

Where can I update this setting?

The responsive css is located assets/css/app.css starts on line 276, this will require modification of number of classes.

Hi,

I purchased this theme yesterday. Just wondering, on the ThemeForest theme page, under the heading “Upload Home Page Background”, that Hero Image/Background image is really slick. Is that included in the download? I’ve searched for it with no avail.

Thanks, Dev

Thank you kindly.

Could you perhaps help me with this, please? Trying to modify the file you said “page-knowledge-base.php” with no avail. What I’m after is that strictly on the home page only, underneath the header title, to add a small subtitle. Just before the search bar. It need not appear on other pages where the header title is visible on the menu bar, just on the home page only.

Hi, sorry i gave you the wrong filename, for the home page subtitle edit page-home.php add your subtitle just after line 16.

just want to edit the category headings in the knowledgebase. How do I do this?

Sorry, what I meant was, I want to edit the font size of the category headings as they display on the front end?!

Edit assets/css/app.css line 184.

Correction is is assets/css/app.css line 42

Hi Ivan, – for your latest release, can you explain how to “Add icon option to alert shortcode” – I don’t see this in the v1.5 documentation

Many thanks!

Hi, if you use the shortcode generator you should see additional dropdown select to enable the icon if not the syntax is: [alert type=”info” icon=”true” close=”true” text=”Content…”]

Thanks for explaining – it looks great. For consistency it would be great if this also worked on [block-message] alerts too.

Hi – I would like to update to the latest version. Could you provide some instructions for the best approach to update the version of this theme? Perhaps on your version log – and also in the documentation Many thanks!

Hi, it is basically a new install. Activate some other theme, delete current KnowledgePress version and install and activate latest KnowledgePress version. I will add it to the documentation as well. Regards, Ivan

I’m having the same problem as xptoast – on this page: http://help.pendorent.com/?page_id=243

The categories are displaying below the rest of the text, and the footer alignment is off.

Can you let me know how to resolve? Thanks!

Hi, can you please email at support@guerillathemes.com your admin login so I can have a look what is causing this issue as I cant’t replicate this on my end, thank you. Ivan

Hello, I need preview images next to text in listview (/category/). Is this possible with this theme?

Hi, not out of the box, this would require modification.

Some weird things are going on with this page. I even cleared out all the plugins and it is still doing this.

1) The categories and such are not on the side like they should be.

2) The footer is cut off on both the right and left side.

I have a feeling the issues are related. Got any ideas?

This page: http://thegreatstartupwiki.com/knowledge-base-2/

Hi, I would like to use a post at full width, is this possible?

You can set full width globally under Theme Options. If you only want to set full width to only certain pages you will have to modify the theme, sidebar is handled in base.php and lib/config.php files.

Hi, I am using the theme with subcategories, the subcategories display in the category widget but with some strange hover effects. Take a look at http://www.bbtrainer.nl/knowledge-base-2/ for what I mean when you hover over the subcategories.

Hope you can fix this? thanks Luit

Hi Luit, you are right, I will have this updated this week along the twitter widget update. Thank you.

Hi!

Maybe im stupid, but how do i get the same look at shown in the live demo? (landingpage)

Hi, follow the bundled documentation on how to import the demo content using xml file. Ivan

I recently purchased this theme. Great work and thank you. I noticed that all twitter feeds were not properly displayed anymore. This occurred 1 to 3 days ago and not changed were done on our side.

Are you aware of this?

Hi, I have submitted the theme update to TF yesterday, it usually takes about two days to aprove an update.

The update is now available on TF for download.

Great. Thanks. Will be installing it today

Hello! I wish tags were searchable! Is there a way to enable that?

Thanks!

Hi, the tags are currently not searchable, this would require theme modification (live reach function is located in lib/custom.php line 115) Ivan

Hi Ivan, nice theme, thank you.

I’m having a problem with WPML and the Knowledge Base page template. When activated, WPML sends the sidebar menu beneath the KB category/article links. All other page templates seem ok.

I’ve tried reinstalling and adding new KB pages but still get the same issue. You can see the site at http://centec.kwcommercial.vn/no/

Is this an easy issue to fix? Thanks.

Hi, yes the html page on your site has some tags missing for some reason which messes up the content and footer. Is there a free WPML plugin version so i can test this on end? I am currently out of the country till thursday so not sure if i get a chance to look at it properly till then, apologies. Ivan

Thanks Ivan. I’ve emailed you.

Hi, Greath theme , so I’m just wondering if you had plan to had this kind of feature http://ricostacruz.com/flatdoc/ It will had great value on your theme :)

Thanks Ted

Thank you, I am currently developing a online documentation theme but this will be a standalone theme product.

The Tooltip shortcode isn’t labeled correctly. The content actually ends ups being the tip

Hi, im very interested in this theme looks great. have a couple of questions after reading other comments. Under the FAQ I see you have 2 blue titles: Presale questions and customers questions. How many “Categories” (I dont know if that is how they are called or grouped) can we have, I mean blue titles?

I the sidebar you have 2 widgets knowledge base and recent articles. I read knowledge base is by category, are they regular blog posts, just ordered by category? can we exclude some categories?

And can we add more widgets to that sidebar? Probably one custom widget that only shows 1 category (excluded in the knowledge base) or a latest pages widget (asuming knowledge base is blog posts) so we can achieve a little more?

Thanks

Hi, thank you for the interest. 1. Faq can have as many categories as you want. 2. The widget with heading “Knowledge Base” is default WP “Custom Menu” widget so you can add or organise the links as you want. 3. It is a sidebar so you can add any widget(s) you want. Yes the articles are blog posts.

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