16504 comments found.
Bob want to thank you for excellent theme.Your efforts have always been appreciated by all who bought the theme.
Is it possible to have the logo on the left, address and phone in the same line on right and navigation menu underneath. Right now we hane logo centred and navigation underneath.
Hey thanks for your kind words and I also appreciate all the buyer for their purchase and support. working hard to make Jupiter to be more faster, more easier to use and of course wish all many site visitors.
I think this is possible with some little CSS and php coding. You will need to override header.php in a child theme and add those things. I am currently busy working on the new update. please kindly ask for some help from a we developer to do it for you. or post it in our forum, I will ask one of our support guys gives you some steps. please let me know the thread URL for reference. Cheers 
artbees.net/support/forums/topic/header-and-navigation-bar-placement/ An early reply will be highly appreciated.
just sending some love for bob and his awesome jupiter theme. our site is really looking good with great feedback from our stakeholders. !!! 
Hey, thanks for sending your love. I am very happy to see your site finally rolled out. Cheers 
not yet live, but soon.
Hey Bob!
Thanks for the update. Just checking if the update resolves the “client” shortcode in a “tab” shortcode problem, before I update.

Hi, I responded to your email. Thanks 
Just downloaded 2.08. Masterkey options are missing in demo content. Regards,
Hi, Its not missing, we have removed it deliberately. we will make masterkey settings options dynamically live for those who want to download. having it offline makes the data offline if we add new options in our masterkey settings. Cheers 
In version 2.0.7, what setting do we use to make the menu responsive??
Hi, the current version is v2.08 and you dont need to set any option. it just works. though you can change when the menu convert itself to responsive. Cheers 
I may have missed this part but where do I go to import the:
woocommerceDummyContent.xml
do I import it with the same wordpress import tool as: Jupiter_Demo_Content_v2.xml ?
Hi, thanks for choosing Jupiter. please watch http://www.youtube.com/watch?v=Hwi6-dioCuI or read docs. Cheers 
Hi Artbees, thanks for the hard work (regarding the situation) and thanks for the update! The responsive menu and search is great.
There is a small issue though with the menu. When I make the page smaller on my desktop to test mobile, the menu is fully expanded the first time. After I have clicked a page, the menu has is closed as it should be and everything runs fine.
My business partner has the same issue, we tested it on Safari and Chrome, and yes we cleared the cache fully. Can you look into it? If we need to test something let me know.
Thnx.
Hi, In fact if you are viewing in smart phone it will look fine. It only happens when you resize from desktop size after the page loaded completely. I will fix this by adding the responsive nav via php rather than cloning by JS. This is what I found out after I submitted the version. so will prepare a new update after a couple days that will address this and some speed improvements. Thanks
Hi Artbees, thanks for your reply and the hard work. Normally people wouldn’t resize and when viewing on ipad/mobile if it’s fine that’s ok. Just wanted to let you know so you can work on a solution. Thanks, the Jupiter theme is great!
Sure, I will fix it in coming version. I agree with you but resizing the window should also work for it for a clean work. Cheers 
Thanks for the update! You are the best 
Hey, happy to see you here. thanks for your kind words too 
Hello together
Unfortunately I have a problem that I can not register on the header (login) me. I vliege equally reflected on the backend of WordPress
Hi, I am aware of this issue and will fix the header toolbar register forum in our coming version. what do you mean by ” I vliege equally reflected on the backend of WordPress”?
If you try to register in the (log area) can indeed fill out the form, but then ends up in the wp-login.php
I am aware of this error that lately come out. I will fix it in our coming version. Sorry for the inconvenience
Great theme like I said before! how ever I have a issue when importing the demo content:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 77 bytes) in /public/sites/www.thinkagain.nu/wp-content/plugins/wordpress-importer/parsers.php on line 194
This is what I get, is there anyway to increase the memory.. Please take a note that i’m not really that of an advanced wordpress user.
Thx! Nick
Hi Nick, Thanks for using Jupiter.
Since your WP allocated memory is 64MB you will need to increase it to 96MB or if its possible to 128MB
Please go to Masterkey Settings => Advanced => Troubleshooting and you will see the value is shown as 64MB
Please read it at http://artbees.net/themes/jupiter/docs/#ImportingDemoContent => Increasing the WordPress Memory Limit
If you need my help let me know. Cheers 
According to my hosting provider my accounts supports up to 64M php memory. I can upgrade my hosting to a more advanced one and I will be getting 225M PHP memory do you think this will solve my problem?
Thx, Nick
Hey Nick. 64M is not that low. but low for importing a dummy data of around 4MB which takes alot of resources to import all the heavy content into your database. If you are comfortable try using our page templates at http://artbees.net/themes/jupiter/docs/#PageTemplates
But again Wordpress recommends to have it more than 96MB
Ah yeah, i will contact my host then and upgrade it… Think that is the best solution. I will let you know how that worked out! Thanks for the quick response and support!
Great, cheers 
Hey Artbees! I got the new host, and installed the theme, demo content was imported but i’m getting 502 errors out of the blue while using jupiter. I contacted my host about it, they said they increased the php memory to 200+, do you perhaps know what the issue could be here?
Thx, Nick
Hey Nick. can you contact me directly using our profile page contact form and I will look into your problem in deep. please send me your WP+ FTP access. Thanks
Hey! You’ve got mail!
Thx in advance bro..!
Ive been looking my self, disabled all plugins etc.. But the issue keeps occurring after I press save in the master key.
Hi, I will check that in a short while. after an hour I will go through the emails and you should expect an answer in while. Thanks for your patience 
Wanna change the name of main and child theme for maintaining privacy. Can we do that and any changes in style.css Thanks and regards
Hi, Ofcourse you can do that. jupiter and jupiter-child folder names does not matter. you can change them to anything you like. but for style.css for both theme and child theme see below sample :
Theme name changed to "Mars" /* Theme Name: Mars Theme URI: http://themeforest.net/user/artbees Author: Artbees Author URI: http://themeforest.net/user/artbees Version: 2.08 Description: A Beautiful, Professional and Ultimate Wordpress Theme Made by Artbees License: GNU General Public License v2.0 License URI: http://www.gnu.org/licenses/gpl-2.0.html */ child theme : /* Theme Name: Any name you like Theme URI: http://themeforest.net/user/artbees Description: Child theme for the Jupiter theme Author: Your name here Theme URI: http://themeforest.net/user/artbees Template: Mars // change here too Version: 2.08 */
Hi. Does Jupiter have Blog Shortcodes? Id like to be able to have pages that only shows specific or several blog Categories.
Hi, all of the theme elements are shortcodes. so you will not be limited by any page template. yes you can have unlimited blog loops with different styles, categories,...
Version comes out until Friday?
Hi, the new version is out. we will have one more update within this week regarding some improvements. Thanks
Hi,
I’ve bought the theme a view weeks ago and since then I work on a new homepage. I’ve also read the comments and have noticed that the maker of this theme has lately worked to his physical limits. So I feel to do justice to this theme: First of all it’s very, very tasteful, Second: It’s a huge tool which needs time to get explored. Don’t judge about it too soon. For me it has the perfect balance between the freedom to create your own thing and an easy handling. Very much fun to work with! Shure: A few minor bugs, but nothing serious. More important: a great support and much love for the product. A year ago I’ve bought another bestseller theme and I’m sure Juptiter will soon achieve the same success.
Hey thanks for your kind words, your comment made me happy. We have released a new update last night and highly suggested version to get rid of many bugs. I have improved the Responsive navigation as well. Adding new videos each day to our new channel at : http://www.youtube.com/user/artbeesthemes/videos and new very extensive docs is coming very soon. Thanks for your supportive words and keep it up. Cheers 
Hello !
How can I delete this
” Vous pouvez utiliser ces balises et attributs HTML :
<abbr title=””> <acronym title=””>
<del datetime=""> <em> <i> <q cite=""> <strike> <strong> "
I am using the plugin "comment guestbook" but it seems that I have this message because of the theme and not because of the plugin. Maybe we can't remove it but in case I am asking.
Here is the link to show to you :
http://margotaguerre.com/contact/</strong></i></em></del>
Hi, I cant really understand what are these and where find them. please show me the URL you are getting these tags. Thanks
staff, I always ask them to update visual composer, even after having done so. I’m redoing the pages a thousand times without success. but what happens?
Hi, I am sorry if you are facing issues with Visual Composer. Can you please contact me directly and explain about your problem more and give your WP access to have a look on your site to see whats going on there. Thanks
how do i get rid of the magnifying icon / feature in my portfolio – https://www.dropbox.com/s/rn9gl82drx06avk/Screenshot%202013-10-22%2008.18.41.png
.mk-portfolio-classic-item .mk-lightbox {
display:none !important;
}
Cheers
sorry about your sickness. Glad you are back and thank you again for a wonderful theme. I am in a bind and I need urgent help like I posted before….
1. How do I go about changing the “OPACITY” of the employee boxes in the “simple” mode of the employee element in the about us 2 page??? your version is very transparent…and there are no settings: https://dl.dropboxusercontent.com/u/12274251/0problem1.png
See how mines turned out: https://dl.dropboxusercontent.com/u/12274251/0problem2.png …I can’t even see the WRITING. Please please help, just tell me where to change the settings. Please just tell me where the settings for the transparency / opacity for the box blur effect. where do you go to adjust the settings on your server? I cannot allow access to my admin. It is not entirely in my hands. I still have no access to the forum by the way.
2: Also what slider / banner did you use for the top of this page: http://artbees.net/themes/jupiter-demo/portfolio-one-page/ ? and how do you use a video as a background? I have not found any instructions for it
3. why are all the sliders forcing an image of height 300px to 600px?? The global setting of layer slider height is set to 300px..where is the setting that is overwriting my 300px height? The height issue is not resolved. Height is set at 300px at the global settings of layer slider/ banner. But the default page load displays a 500px height…something is OVERRIDING SOMEWHERE and it is definitely not because of the image. Thank you, I am waiting for your help.
4. Also why would an installation with a box layer as a choice, display a wide layout at the bottom? I have chosen a boxed layout. My theme displays box layout at the top…but at the bottom by the contact, about us and footer, its all a wide display.
Hey, I am back normal and our new update rolled out. please upgrade to benefit bug fixes that we have done in latest version. regarding your questions.
Please change the page section background to a local image. currently it feeds from our server. It can be one of the reasons that the blur effect do not work. if still does not work, at least give me your live URL so I can see what goes wrong in frontend.
The instructions and videos are on the way. we are adding new videos each day and you can check them out here : http://www.youtube.com/user/artbeesthemes/videos
for Banner Section video background please read at : http://artbees.net/themes/jupiter/docs/#BannerVideo
I should check your slideshow issue at least in a live URL. I have never heard of such issue related to LayerSlider and we do not interfere to its behaviours in theme settings.
I have seen this mistake lately and I am afraid its because of my colleagues wrong layout making. I will recheck my codes to make sure everything is alright. Cheers 
I have upgraded to the newest version. I stopped using the sliders its just not resolving. I am not hot linking any background images to your servers at all i uploaded the background images to use to test and It definitely not the cause of the malformed blur effect. The url is private and I am just one of the people working on the project I am not allowed to give out the url ..so this leads back to these questions again:
1. How do I go about changing the “OPACITY” of the employee boxes in the “simple” mode of the employee element in the about us 2 page??? your version is very transparent…and there are no settings: https://dl.dropboxusercontent.com/u/12274251/0problem1.png See how mines turned out: https://dl.dropboxusercontent.com/u/12274251/0problem2.png …I can’t even see the WRITING. Please please help, just tell me where to change the settings. Please just tell me where the settings for the transparency / opacity for the box blur effect. where do you go to adjust the settings on your server? I cannot allow access to my admin. It is not entirely in my hands. I still have no access to the forum by the way. please help
2. I have emailed you a new email address for you to send my forum login too. please check your email
3. please help: why would an installation with a box layer as a choice, display a wide layout at the bottom? I have chosen a boxed layout. My theme displays box layout at the top…but at the bottom by the contact, about us and footer, its all a wide display. see here:
https://dl.dropboxusercontent.com/u/12274251/0problem3.pngPlease help, progress of this project is currently delayed. Thank you for your diligence thus far
answered in your newer comment.
Hi sir, I am using your latest version 2.07.
When i go in portfolio page there are all item, when the mouse is hover apperas grey overlay, the plus symbol , the title and category. And only these are clickable. I would like that also overlay is clickable.
What file i have to change?? Thanks
(both for modern and classic style)
http://artbees.net/themes/jupiter-demo/portfolio-modern-three-column/ http://artbees.net/themes/jupiter-demo/portfolio-three-column/Hi, Please note that since in the box there are 2 different link icons for 2 different purposes, making the whole box will be completely unpleasant. Its your choice. please post your question in our support forum and the staff will give you required steps. click here to access Support Forum Cheers 
Hi, How can I have a smaller margin between my text and my main navigation please ? (same question with the margin between my text and the footer)
http://margotaguerre.com/contes/ps: I have been on the support but I think there are too many questions and no one answering
actually it worked when I select add row and not page section… what is the difference between add row and add page section excdept for the top and bottom margin ?
Hi, first of all I do apologise for the delays in our forum caused by our support staff sickness. He was badly sick last week and could not work on forum full time. however this week we could roll this out and he is full time on forum to cover the old ones first then will move to latest threads.
Regarding your questions :
Read about Rows and Page Section at http://artbees.net/themes/jupiter/docs/#PageComposer
Which white space you are talking about? the content and header section? if so you can add below custom css rule to custom css option in masterkey settings :
#theme-page .theme-page-wrapper .theme-content {
padding-top:0 !important;
}
Meanwhile please update your theme to v2.08(you are using v2.0) as we have fixed many bugs along the new version.
Cheers 