763 comments found.
Are you able to send me the layered PSDs?
Hi,
I am uploading PSD files now and as soon upload is complete, I will reply to your ticket / email.
Best Regards
Qode
Hi,
Currently, we didn’t add option to add link to each step, but that can be easily implemented.
Best Regards
Qode
where i can see a preview of the icons? its hard to choose one with that list on shortcodes.
u renamed the icons and i cant find someones
ex: fa-flask ; fa-square o
if u put in alphabetical order will be better too… =)
Hi,
We might need to update font awesome with latest version. I just added that to our to-do list.
Best Regards
Qode
Great theme with great features.
But… do you have a solution for CAPTCHA for all forms?
Thanks
Hi,
Thank you very much 
We have ReCaptcha implemented for contact form. It’s optional.
Best Regards
Qode
Hello guys do you think that the bbpress plugin would work on this theme? Thanks,
Hi,
I know other clients tested it with our themes, as we have test site and I think they were happy. I can give you access to our test site if you email me this request to support@qodeinteractive.com.
Best Regards
Qode
Fatal error: Cannot use string offset as an array in /home/ammediac/public_html/site/wp-content/plugins/LayerSlider/layerslider.php on line 880
Got this error when tried to import json values in layerslider wp.
pls help
Hi,
There is a bug in LayerSlider. Can you check if Layer Slider version is 4.6.3 in Plugins page? If yes, you have old version and you should update it by entering purchase code in the LayerSlider page. You can find purchase code if you go to Licenses folder of the zip file you download from ThemeForest (All files & documentation file).
Best Regards
Qode
Hi Still we go the same error after updating the layerslider. Fatal error: Cannot use string offset as an array in /home/ammediac/public_html/site/wp-content/plugins/LayerSlider/layerslider.php on line 835
thanks its working now
Great Thanks for the update
Hi,
I’m comparing your Infographer theme with this one. Can you give me some suggestions on both? Which one is better? Subway has Visual Composer that is attractive, while Infographer is more stable since it’s modified several times.
Best regards
Hi,
I prefer Subway over Infographer as both are built on same framework, but framework has improved over the time and Subway is for those reasons more advanced and I would say more stable, as we did some things in a better way why we evolved. Also, it has more features.
Best Regards
Qode
thanks.
to tell the truth, I like Infographer’s style more. If only there was unfolded categories for Portfolio page and carousel sliders for related products.
Best regards
Thanks you. I hope you make good decision Let us know if you have further questions.
hello, I have a question PRE – PURCHASE.
I saw the demo of this theme. But I have a doubt.
In the blog, I do not see the button “READ MORE”
and this thing I do not like.
the button “READ MORE” is comfortable
You can enable it in the “ADMIN PANEL”?
(I’m not an expert in CSS code, I do not know how to do without “ADMIN PANEL”)
PS. Sorry for my english, I’m Italian and I used google translator.
Hi,
Thank you for interest in our theme.
There is no way to enable it in the admin. You can only add it via child theme if you override (copy and edit) our blog list template. What blog list template do you like? Can you share the link?
Best Regards
Qode
Hello, just purchased your theme, love it so far! Have a question though….
I already had the WP Layer Slider plugin installed, after activating your theme and adding the slider to my home page via the Visual Composer, the slider does not appear to be responsive (even with responsive setting enabled) and there is about 1inch of space between the menu and the top of the slider. Have you encountered this? If so, what is the solution?
Thank you!
Hi,
Is your slider plugin version 4.6.5? We can debug your issue if you submit ticket to http://qode.ticksy.com/
Best Regards
Qode
Contact form error formatting is horrible.
Is this as good as it gets: “Invalid”?
Hi,
Thanks for that note. I am going to discuss that with the rest of the team on Monday.
Best Regards
Qode
Two Questions…
How can I turn off the bread crumbs? Is there any form templates for contact?
Hi,
You can turn off bread crumbs by editing the code. Please submit ticket to http://qode.ticksy.com/ and our support stuff will send you instructions how to do that.
You can make any page contact page if you choose Contact Page template for that page. You can then configure it in Qode > Contact.
Best Regards
Qode
Can the “view” link be turned off in the portfolio configuration? We’d like to use the sortable portfolio as a photo gallery only. And linking to the post page is not desirable.
Hi,
Yes. You can edit portfolio list shortcode in includes/shortcodes.php file.
Best Regards
Qode
None of the sidebar areas are working?? I had them all working and they just stopped, I can’t figure out what’s going on.. any suggestions?
Hi,
We can debug your problem if you give us WP admin access to your web site via http://qode.ticksy.com/.
Did you make recently some change of configuration, as there has to be something that changed and affected sidebars?
Best Regards
Qode
Just a minor issue, if I’m logged into wordpress and the admin bar is showing up the top, it covers part of the top of the theme, rather than moving the site down.. No bid deal, just thought I’d let you know.
Hi,
Thanks for that. We are aware of that. I will discuss with our front-end developer if there is easy fix for that which will not affect fixed header behavior.
Best Regards
Qode
Great template! Is it possible to buy the photos used in the template? Are they available in your PhotoDune portfolio?
Thanks
Are the images(of models) in the template included as license price, or we have to purchase the images before our site goes live.
Hi,
We are purchasing monthly access to this web site, where we are allowed to download 25 different images per day. Regarding single license, we are not sure, you will need to ask them or read their terms & conditions.
Best Regards
Qode
i tried to look at shutterstock.com, but couldn’t find the images used in the subway WP template. below listed are the files names can you share the url of these files on shutterstock.com so we can purchase it from the site directly.
- http://demo.qodeinteractive.com/subway/wp-content/uploads/2013/10/slider2_bg.png - http://demo.qodeinteractive.com/subway/wp-content/uploads/2013/10/slide2_woman.png - http://demo.qodeinteractive.com/subway/wp-content/uploads/2013/10/slide1_bg.png - http://demo.qodeinteractive.com/subway/wp-content/uploads/2013/10/slide1_man.png
Oh, those slides were made by our designer. He combined different images from shutterstock. We don’t have easy way to locate urls of images we are using as there is long list of all images we downloaded and there is not even a way to search that list. Sorry for that.
ok.. so can we use those images as is, are they included as license price. cause we are going live in a day or two & wanted to make sure those images could be used on the production site.
To be honest, I don’t know. You should read about licensing and check if that’s allowed.
Hi I’m having issues with the slider. I inserted the purchase code and clicked on beta, and saved changes however, im getting that php line error when i try to import the file. Can you help?
Also how do i get the megamenu like the one you have in the demo?
Hi,
Can you check in Plugins page in admin if slider version is 4.6.5?
You can learn about configuration of menu in our documentation, we have a section explaining that. If you still have concrete question, please post it here and we will be happy to provide help
Best Regards
Qode
I checked the plugins page and it says 4.6.3, however i entered the purchase code, clicked on beta and saved changes, but it still did not update. Can you please help?
Hi,
You should get update button when you go to Layer Slider page. I can help you if you give me access to your web site via http://qode.ticksy.com/.
Best Regards
Qode
hey,
prebuy question. On the demo site there is no information or screenshots of the themes options panel. Where can i find them?
grtz desch
Hi,
Here you can see some screenshots:
https://www.diigo.com/list/darconi/Subway/2prhaseu1Best Regards
Qode
I am having the same issue as revdrdavidreid had how do I install your slider file it keeps giving me an error.
Hi,
He solved it. Can you take a look at conversation with him?
Best Regards
Qode
yeah he does not tell ;(
If you are using child theme, please activate main theme and then install the slider, then re-activate child one.
If you have problem to import sliders, that’s the bug in slider. LayerSlider developers didn’t provide updated version, but they require to update slider directly from dashboard using purchase code. You can find purchase code in licenses folder of the theme’s All files & documentation file. Make sure to enable beta versions
The LayerSliderWP is installed I just cant upload your file to it your file is: KayerSlider_Export_2013-10-22_at_01.05.05.json
Here is the error:
Fatal error: Cannot use string offset as an array in /home/content/33/12018133/html/wp-content/plugins/LayerSlider/layerslider.php on line 835
yeah have beta selected
Any chance you can give us WP admin access via http://qode.ticksy.com/?
ok got it to update but still getting an error on the load not sure is this a shortcode issue?
Figured it out thanks
Great. Thanks for the update
Hi, I have this problem when a import content demo.
Error in the coding of contentThe page you are trying to view can not be shown because it uses an invalid or unsupported form of compression.
Hi,
Did you try to import xml file? We can debug this problem if you submit ticket to http://qode.ticksy.com and include WP admin access. Please provide ticket ID here.
Best Regards
Qode
Ok. ticket on!!!!!
And yes I tried to import the xml file and the message above appears to me, I tried it several times, changed the version 3.5.1 to 3.6.1 and still nothing.
Thank you. Our support stuff will be able to handle your ticket on Monday.
Really nice theme once again
Thank you very much
