763 comments found.
“BIG PROBLEM WITH LOGO and HOME PAGE and PORTFOLIO”
Good morning,
Congratulations for the theme is really cool and feature packed.
I have written a message in the support page but also write here but if you read it before, is very important for us.
I have a serious problem in the home page:
1. I uploaded the logo several is never displayed.
2. The slidder has a white bar at the top, I’ve never seen it in the demo and it’s really annoying.
3. The widget not work. We add in the correct section wiedgets we need and do not appear never. In the demo xml installed not appeared never also.
I have reinstalled the demo, the theme and wordpress several times and still have the same problems.
Also, I have a problem in the portfolio page .
Is possible to have a demo? I can´t create a new portfolio, i can’t visualizethe items. The demo we have is empty too. I followed the instructions in the guide but I can not get it .
Thanks for your attention, we would appreciate prompt response! Regards! 
Regards,
Hi,
our support team will reply to the ticket that you submitted.
Thanks for your kind words.
Best Regards
Qode
Thanks for your fast attention
You’re welcome
Will the update com? This is the third day.IF it will not come say it.I am still waiting to setup my site.
Hi,
the theme is updated, we are working on updating change log on our page for this theme. Thanks for your patience.
Best Regards
Qode
thanks
You’re welcome.
Hello I bought the theme, I like the Visual Composer future, but is missing carrousel post and other options, are you going to update it? , or can you send me the zip file. help me please. thank you, great job !!!
Hi,
unfortunately, implementing carousel for this theme isn’t on our to-do list.
Thanks for your kind words.
Best Regards
Qode
It was too good to be true you should put the version number, it looks like it’s the last one
Hi,
we will update item page as soon as possible. Thanks for using our theme.
Best Regards
Qode
Hi I bought the theme but it doesnt have the Visual Composer in the ZIP file. What should I do? I thought it was included.
Best, MT
Hi,
our theme comes with Visual Composer embedded into it. It is available when you install our theme.
Best Regards
Qode
Hello, Qode.
Does this update fix the problem with the “latest posts” element? I can’t set a specific category, it just pulls them all.
Thanks. Looking forward to the update!
I just installed the update. I was told this update would fix the “latest post” element not pulling from categories. It does not. Can you provide me with a fix, please?
http://inspireconversation.comthanks
Hi,
you have to add latest posts shortcode again on the page that you have it on so the correct parameters are set. It was minor bug with typo error.
Best Regards
Qode
It’s just not working. I deleted the element and saved the page. Then added a row and the element again, still no luck.
I need to have this running today. Please help me.
Hi,
please submit your ticket to http://qode.ticksy.com/ and our support team will reply as soon as possible.
Best Regards
Qode
When will there be an update to fix the mobile menu issue that causes it to open and immediately close???
Hi,
New update is already submitted and it’s waiting for ThemeForest approval.
Best Regards
Qode
hello, could you share your code you ve put for the sidebar aera like you did for the header please ?
Thank you very much
Hi,
You probably mean on “Side Menu” area which opens on side menu button click. That is widget area in Appearance -> Widgets -> Side Area.
Only “difficult” thing there is menu with icons we suppose, so here is the content for that:
[vc_row][vc_column width="1/1"][custom_font font_family="Oswald" font_size="18" line_height="18" font_style="normal" text_align="center" font_weight="400" text_decoration="none" padding="0px" margin="0px"]OPTIONAL <span style="color: #1e9944;">SIDE MENU</span>[/custom_font][vc_separator type="transparent" up="9" down="9"][vc_row_inner][vc_column_inner width="1/6"][icons size="icon-2x" icon="icon-home" type="normal" position="left" border="yes"][/vc_column_inner][vc_column_inner width="5/6"][vc_column_text]<a title="Home" href="http://demo.qodeinteractive.com/subway">Home</a>[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_separator type="transparent" up="5" down="5"][vc_row_inner][vc_column_inner width="1/6"][icons size="icon-2x" icon="icon-zoom-in" type="normal" position="left" border="yes"][/vc_column_inner][vc_column_inner width="5/6"][vc_column_text]<a title="Single Portfolio Item" href="http://demo.qodeinteractive.com/subway/portfolio_page/construction-studio/">Single Portfolio Item</a>[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_separator type="transparent" up="5" down="5"][vc_row_inner][vc_column_inner width="1/6"][icons size="icon-2x" icon="icon-tags" type="normal" position="left" border="yes"][/vc_column_inner][vc_column_inner width="5/6"][vc_column_text]<a title="Icons" href="http://demo.qodeinteractive.com/subway/icons/">Shortcodes</a>[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_separator type="transparent" up="5" down="5"][vc_row_inner][vc_column_inner width="1/6"][icons size="icon-2x" icon="icon-list" type="normal" position="left" border="yes"][/vc_column_inner][vc_column_inner width="5/6"][vc_column_text]<a title="Blog" href="http://demo.qodeinteractive.com/subway/blog/without-sidebar/masonry/">Blog</a>[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_separator type="transparent" up="5" down="5"][vc_row_inner][vc_column_inner width="1/6"][icons size="icon-2x" icon="icon-circle" type="normal" position="left" border="yes"][/vc_column_inner][vc_column_inner width="5/6"][vc_column_text]<a title="Pies" href="http://demo.qodeinteractive.com/subway/pie-charts/">Pie Charts</a>[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
Best Regards
Qode
Yes ! and it’s working ! As always since 3 weeks i’m using this theme, this support is the best i ve ever seen. Thank you Regards Yohann
Thank you
When will the update come? As I see it must be yestersay. Will it come today? I am waiting for installation. Will it take too long to update?
Hi,
We will send update today.
Best Regards
Qode
Hi,
I got new problem, trying to solve it but not successful.
In contact page I enabled google address.I have added different format google address but it doesn’t work.
For example:
https://www.google.com/maps?q=Hangangno+3(sam)-ga,+Yongsan-gu,+Seoul,+South+Korea&hl=en&sll=37.529092,126.960676&sspn=0.015332,0.032938&oq=Hangangno+3(sam)-ga,+Yongsan-gu,+Seoul,+South+Korea+&hnear=Hangangno+3(sam)-ga,+Yongsan-gu,+Seoul,+South+Korea&t=m&z=16 https://www.google.com/maps?q=Parco+Naturale+Regionale+della+Lessinia,+Grezzana,+Verona,+Italy&hl=en&ll=45.654368,11.029243&spn=0.216219,0.527&sll=45.686996,11.376343&sspn=0.864368,2.108002&hq=Parco+Naturale+Regionale+della+Lessinia,&hnear=Grezzana,+Verona,+Veneto,+Italy&t=m&z=12&iwloc=ACan you check it please?
Regards
another issue is, I cant add social networks icons as a demo in footer and header left.
Hi,
Regarding address, you should only add address itself, for example “Yongsan-gu, Hangangno 3(sam)-ga, Seoul, South Korea”.
Regarding social icons, first you need to enable those footer columns in Qode Options -> Header and Footer. After that in Appearance -> Widgets you’ll find Footer Columns widget areas and in them, put text widgets with social icons shortcodes, for ex:
[social_icons icon="icon-twitter" size="icon-2x" target="_blank" link="https://www.facebook.com" icon_color="#898989" background_color="#4a4a4a"] [social_icons icon="icon-dribbble" size="icon-2x" target="_blank" link="http://dribbble.com/" icon_color="#898989" background_color="#4a4a4a"] [social_icons icon="icon-windows" size="icon-2x" target="_blank" link="http://windows.microsoft.com/en-us/windows/home" icon_color="#898989" background_color="#4a4a4a" ]
Best Regards
Qode
Thank you so much.This support is the best I have ever seen.
Another question is, I can’t add language switcher as a demo.Can you help about this please? I added widget but doesnt work at all.
Thank you in advance
Emin
Hi,
the language switcher is WPML plugin. Our theme comes with support for it, but you’ll have to buy it separately. Once installed you need to add it to header right widget area on WPML settings page.
Thanks a lot for your kind words.
Best Regards
Qode
I know I have to buy it and already bought.
But problem is when I you hover mouse on the text drop down menu doesnt work.
Please check (http://marinoel.godohosting.com) you will see “GLOBAL” there please.Check it drop down doesnt work.I have 2 languages there actually
Thank you in advance
Hi,
please submit your ticket to http://qode.ticksy.com/ with temp WP access and we’ll take a closer look at this issue. Thanks
Best Regards
Qode
Hi,
I Did.
Thank you
Can i use Custom header image
Hi,
Unfortunately you can’t set background image for header itself, you can change it’s colors.
You can set various types of title areas, for example http://demo.qodeinteractive.com/river/parallax-title/ There you can change images, set them to be in parallax, etc
Best Regards
Qode
Interested to buy this theme- have few queires if you could answer? Is uber menu included ? The Mega menu is off the ppage if u select the boxed version The logo appears v small in full width? Thanks
Hi,
Uber menu is not included. We developed custom mega menu. Only in preview mega menu is off the page in boxed version, since reload is required to calculate new widths, so “boxed version – on/off” via toolbox is just for showcase of boxed layout. Mega menu will work properly on boxed layout when it’s set via Qode admin.
Resize logic is applied on logo, so it fits in height of header. You could easily change height via Qode Options, or you could set logo to be in center, above menu (also via Qode Options).
Best Regards
Qode
Thanks for reply. Do we have to buy any mega menu plugin with this or it will work without? Can we put images in mega menu too for each services ? Say four column and one Menu under each with one image ? Please advice.
Hi,
No need to buy any plugin, we implemented this in theme itself. Yes, you can put images (or whatever you want )in each column. You can assign custom created widget area for each column and put anything in that custom created widget area.
Best Regards
Qode
Hi,
How can I make uber menu as a same design as a your demo version?
When I active uber menu, design is change and I cant modify it as default.
Thank you in advance
Hi,
you need to choose wide/wide with icons type for parent menu item and it will display as mega menu.
Best Regards
Qode
Hi,
Thank you for reply,
But I didn’t understand exactly what do you mean.Where I need to choose it? Can you five more detailed information please?
Thank you in advance
Hi,
go to Appearance -> Menus page and expand top level menu item. In it you can find dropdown which is labeled type. Select wide or wide with icons type in order to create mega menu. Please take a look at this screenshot:
http://screencast.com/t/IeGKei5pieBest Regards
Qode
Hi,
Thank you for helping!
Regards,
No problem
i have a question on captcha function. how to set up and make the captcha function work? i have fill in ReCaptcha public key and ReCaptcha private key but it show something weird on contact form and don’t have any captcha field.
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and we’ll try to solve your issue.
Best Regards
Qode
Considering this theme, and wondered if the “team” and “testimonials” were custom post types? Also, are there options to add multiple photo galleries (vs. portfolios)?
Hi,
team page on our demo site is built with our shortcodes while testimonials are custom post type which you can use with testimonials shortcode.
Unfortunately, there isn’t an option to add multiple photo galleries.
Best Regards
Qode
Really like this Theme!
But I can not see my pictures on my press and Blog pages (categories) http://huusmann.com/press/Do you have the answer?
have a great day Thomas-Bo
Hi,
it seems that you didn’t choose featured images for your blog posts. You have to choose featured image for every blog post and it will be displayed on both lists and single blog post page.
Best Regards
Qode
Thanks for the quick reply! Worked like a charm.
Rignt now, when I go to post. My tags are seen at the top! How can I move them to the buttom?
Have a great day, Thomas-Bo
Hi,
please submit your ticket to http://qode.ticksy.com/ with links to your site and we will solve your issue there.
Best Regards
Qode
Very, very nice theme! Before purchasing the theme, I would like to know if we can bring the logo menu because I AIMME not this position “left” logo seems lost.
cordially
Hi,
sorry for the late response, your comment somehow got overlooked. Yes, you have option where you can choose the position of the logo, it can centered or positioned left.
Best Regards
Qode
How can I add the shop megamenu with products, as I can see on your demo website?
Hi,
products that are added to Shop menu in our demo are custom widget areas that are created specifically for top menu. In that widget areas are text widgets with shortcodes that render image, title and button. You can add widget area to menu item from the dropdown that you have for each menu item. Also, you need to choose wide or wide with icons menu type for parent menu item for the mega menu that you’re creating.
Best Regards
Qode
I want to get the same PSD source
Hi,
please submit your ticket to http://qode.ticksy.com/ and we’ll send you psd files.
Best Regards
Qode
ok. And where I can see a screenshot shop megamenu with products, as I can see on your demo or the code?
Hi,
products that are added to Shop menu in our demo are custom widget areas that are created specifically for top menu. In that widget areas are text widgets with shortcodes that render image, title and button. You can add widget area to menu item from the dropdown that you have for each menu item. Also, you need to choose wide or wide with icons menu type for parent menu item for the mega menu that you’re creating.
Here’s the screenshot: http://screencast.com/t/Niygl7LLKZd
Best Regards
Qode
Thank you. But I meant in the side widget code (currently in the screenshot you have it closed)
Hi,
ok, here’s the screenshot of the actual widget content: http://screencast.com/t/xOjGJjtIrhyIf it’s difficult for you to see what is going on please submit your ticket to http://qode.ticksy.com/ and we’ll explain it there.
Best Regards
Qode
Thanks for the quick response
You’re welcome
Hi, I just purchased the theme – do you provide the full demo theme that I can load into worpdress? Exactly like this http://demo.qodeinteractive.com/subway/
Let me know thanks!
Hi,
you can import our demo content that comes with our theme. Refer to our documentation on how to import demo content on your site.
Best Regards
Qode
Is there a way to get the layered PSD files for the theme?
Hi,
please submit your ticket to http://qode.ticksy.com/ and we’ll send you psd files.
Best Regards
Qode
