763 comments found.
Hi Qode,
I installed WooCommerce and your documentation says that I should ‘Uncheck “Enable WooCommerce CSS” field and click Save’ but I cannot find this option?
Jeroen
Hey Jeroen,
Yes. WooCommerce updated plugin to 2.1 and there is no longer that option. Are you on latest version of the theme and plugin?
Qode
Hi Qode,
Yes I’m on version 2.1
The reason why I’m asking is because the photo’s I use in my shop are blurry and I was hoping it had something to do with that option.
Jeroen
Hey Jeroen,
you need to go to WooCommerce settings > Pages and to setup size of images there and then to use Regenerate Thumbnails plugin and re-generate them.
Qode
So glad I found your portfolio, tons of awesome themes. I have 3 pre-purchase questions:
1. I might use a “sticky” audio player that sits fixed at the top or bottom of the site (doesn’t refresh with the content) so the music keeps playing while you browse the site with ajax, is this possible on your themes? My assumption is only the middle content uses ajax or is that not correct?
2. You mentioned in a comment “because some plugins are not compatible with ajax functionality”, do you know which plugins are usually not compatible? The main ones I need to work that also use ajax are WP-Ratings and Easy Digital Downloads (cart system).
3. Concerning “tabs” in your themes, do you know if in the first tab you can make a hyperlink that opens the 3rd tab for example?
Hey,
Thank you very much 
1. Yes, if you place it in header, it will keep playing
2. Unfortunately, there are tons of plugins, so it’s hard to say which ones are not, but you can always just disable ajax for certain pages. We can give you access to our test site where you can test plugins. Just email this request to support@qodeinteractive.com and ignore auto-reply message
3. You can write small JavaScript function which can take care of that.
Qode
Thanks, I sent the e-mail.
Ok, our team will replay.
Testing my plugins and everything works good, thanks for access. Will you be able to help me with #3 if I purchase this theme? The JavaScript function. It’s a very important part of how I’m setting up my site.
Hi,
We could guide you how to do it.
Best Regards
Qode
Hi! First congratulations for the theme, I really like. I have a question, I can remove the url of the work I have in the portfolio the word portfolio? if so can you tell me which part of probramación is for SEO. Thank you
“programming” sorry
Hey,
Thanks a lot
You can search for portfolio url slug in functions.php and replace it there.
Qode
Thanks!
You are welcome
Hi Qode,
How do I remove the hamburger in the right top corner?
Kind regards,
Jeroen
Hey Jeroen,
if you are talking about 3 lines icon, go to Qode > Side Area and disable it from there
Qode
Yep that’s it, thank you!
You are welcome
Hi Qode,
I submitted a ticket on qode.ticksy.com 3 weeks ago and I still have no answer? I even asked for response several times, still no answer.
http://qode.ticksy.com/ticket/150577Jeroen
Hey,
I just assigned it to support stuff. I am sorry for delay. Please post ticket ID here so I can make sure it’s answered without delay.
Qode
Hi,
The ticket ID is: Ticket #150577
Thank you,
Jeroen
Thanks
Love this theme. Is this theme by change compatible with WP multi-siite mode?
Hey,
Thanks a lot. Unfortunately, we didn’t test it, but we never got any complain regarding using our themes with WP multi-site plugin.
Qode
Is there going to be any theme update to fix the spacing issues??
http://gyazo.com/8f6e88f0e4f6ea0bb60bc35c953ceefeAll of those bullet points are supposed to have a space after them, but the theme ignores them.
Hey,
Yes. Please first post ticket to http://qode.ticksy.com/ so one of developers can address this and add fix for next release. Please post ticket ID here.
Qode
Hi. Thanks for a super-theme. Only one question:
How/where do I translate the text “Search here” in the search widget?
/Christer
Hey,
Thanks a lot
You can use this plugin to translate/rename theme’s labels: http://wordpress.org/plugins/codestyling-localization/
Qode
Hi, I can’t keep the Parallax section staying open. The content stays on the white background until I scroll down and the parllax shows up.
Thanks. I have submitted a ticket two days ago.
Hey,
What’s your ticket ID?
Qode
Thanks for the prompt reply. #159776 and #159746 –
I tried every trick I could think of to try and keep parallax section stay open at 400px but had no joy. I have looked at heaps for posts on your forum and looked all the instructions you have provided with image. Still no luck. I use VC.
Thanks a lot Just assigned your tickets to support stuff
For whatever reason,
When I choose a custom sidebar it chooses the default sidebar pages. Every time. I have been trying to fix this for hours to no avail please help.
Hi,
We can take a look at your problem if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please post ticket ID here.
Qode
Ticket #160678
Thanks
on the home page of my site I call the shortcode by QODE “Latest Posts” mysite is French and I retouve with this “Name In category” impossible to translate In while I translated the theme.
Ditto for the search fields in the search widgets focus on chrome there to “Search here” can not be found or is the file to translate
Thank you to tell me how I can translate
Hi,
We just noticed that “In” label is not translatable, and we just fixed that. It will be in our next update. Until then you can change in inclides/shortcodes.php on line 373 and 379 on the end of the lines “in” label with your own. After update, you will need to translate this label.
As for the “search” label, that is in the default.js file on line 1902, so you can change it there, but you will need to minimize this file and replace it with default.min.js because theme uses this file.
Best Regards Qode
I have a problem: I would like modify the size of the header and I want to maintain the logo dimension but don’t know how to do it, can you help me, please?
Hi,
Please post your questions to http://qode.ticksy.com/ and post ticket ID here, so I can assign it to other developer who can review it and provide answers
Qode
Ok Thanks
What’s your ticket ID?
how to add accordion in tab
Hi,
I am not sure that will work fine, as both are nested shortcodes, so Visual Composer can’t handle it.
Qode
how can implement it
I don’t think that’s possible, but you can ask Visual Composer developers about that.
Hello I submitted a ticket over a week ago and have gotten no response. IT is a very simple feature that was featured on the demo site and when I installed the dummy content exactly as described it was not working. Please help as soon as possible
Hi,
Sorry for delay in response, we are hiring more support stuff to join our team. What’s your ticket ID?
Qode
155749
Ticket #155749
Thanks. Just assigned it to support stuff.
I just reviewed the answer that was given by the support staff and it was ineffective and off target. I would not like to wait for another 7-10 days for a response so I am posting in the comments here in hopes of a faster response time. Also the second question that was asked and required admin access was also NEVER answered. Please provide adequate support for your theme’s basic functions
Hi,
Our support stuff will handle it.
Best Regards
Qode
Just one more question – When you say Woocommerce, could be used a full fledge online store?
Hi,
We integrate WooCommerce into our theme and all its features. You can check their web site for all features list
Qode
Bought it.
Thanks
Nice work.
What version Layer Slider you have in there?
Hey,
Thank you
Latest included with the theme is: 4.6.5, but as soon we update theme, we will also update it to latest version
Qode
Thanks for the reply. Reason I asked because a short while ago I bought a theme which had layer slider 450 years old. Was it a pain?
You are welcome LOL
Hi, I have a couple of pre sales questions.
1. Is it possible to make a full screen slider for homepage like this: http://artbees.net/themes/jupiter-demo/homepage-edge-slider/
2. Is it possible to make header transparent?
Hi,
Thank you for interest in our theme.
1. Unfortunately, this theme has only full width slider, but Elision has also full screen
2. Yes
Qode
i dont install theme, it give warning
Hey,
We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please also post ticket ID here.
Qode
I can’t seem to set my pages the way you have them set up on your demo. I am sending you my info so you can log in and set that straight . Thank
Hey,
Thanks. Please submit this as ticket here http://qode.ticksy.com/ and include WP admin access. Also, please provide ticket ID here.
Qode
Why don’t you have any videos on how to set up the main page? I have 2 left feet and i don’t see any video. The documents don’t say anything about setting up parallax. I feel like i brought this theme and i expected videos and now nothing. WHY
Hey,
I am sorry we don’t have videos yet. We can help you to setup anything and you can learn from our demo content. Even, we can give you access to our test site, so you can try it there. Just post any questions or requests to http://qode.ticksy.com/.
Qode
What im asking is why cant you just take 10 min and print screen a video showing how you set up the home page. I have two left feet and I dont have the time to keep asking questions. If you cant help Ill have to take my business else were. All you have to do is print screen a video of you setting up your demo site. I cant understand why you wont do this. Not every one is good at WP thats why most sites have videos. So can you take a few minutes to print screen you setting up the demo page. Its all im asking
Hi,
I understand that for you format and way setup video is made is not important, but on this market many customers evaluate small details of everything we do, so even making videos require planning and much more time than you expect. Please submit ticket, give me ticket id and I will have one of our support stuff send you screenshots for setting up demo content. Does that sound good?
Qode
ok ill submit a ticket now and ill copy and paste this.
the ticket id is Ticket #159471. Well I thank you for the quick reply I just hope I can get this soon because my site is in limbo until i get this info thanks
Thanks a lot Just assigned it to support stuff
Well sir I can only say thank you and I hope I get this soon. Thanks man
You are welcome
Hey QODE just sent you the info man I cant thank you enough wow your the best!!!!!!!!!!!!!!
Thank you very much
Just let me know when its ready. Your service is great man I really cant thank you enough.
No problem
the visual composer isnt updating it keeps saying Downloading package from envato market…
Error! Envato API error: Username and/or API Key invalid.
I have my key but i dont know were to install it
Hi,
You cannot update VC for this theme, as we had to make lot of custom changes as at that time VC didn’t support nested shortcodes and we needed them.
Qode
