763 comments found.
Hi, in the Tutorial, you mention disabling the Woocommerce Css. However, in the Woocommerce, Version 2.1.6, there is no such option. What must be done here?
Thanks for the assistance, Great Theme
Hey,
just ignore that line in docs, it applies only to older version of WooCommerce plugin.
Qode
Wow, thanks for the quick responce!! 5 stars, well deserved just by the support!! Keep it up
Thank you very much 
Hi again, i am sorry.. I am trying to remove the page title from the products categories (single product or product categories). However, in older support inquiries, you write to insert into custom css :
.single-product .title {
display: none;
}
I insert this, and it doesn’t work..! Can you help? Thank you very much!
Please try this
.tax-product_cat .title, .single-product .title { display: none; }
It works!! Thanks a lot 
You are welcome
Hi again, (I am sorry for not writing new comments, and continue with the existing one).
How can i enable the side bar in the product categories? (The one that you have in your website with the price filter,etc etc).
I have been looking everywhere, but i cannot find how.
Thanks
Hey
You should go to shop page and chose category there.
Qode
I do that..! I create a new side bar, i go to shop page, i select my new side bar, but still it doesn’t display something. Also, in my main menu, i have categories of products, and i want this sidebar with the price filter, to appear in them as well.. Any ideas?
Hey,
We can take a look if you submit ticket to http://qode.ticksy.com and include WP admin access.
Qode
Hi I am getting an error as following after the theme is installed.
Parse error: syntax error, unexpected T_VARIABLE in /home/rsinfo/public_html/ETAFM1/wp-content/themes/etafm/includes/google-fonts.php on line 1
Can you please help me out to have a solution? Thank you
Hey,
Here is solution for your problem: http://themeforest.net/item/subway-responsive-multipurpose-wordpress-theme/5898023/faqs/18192
Qode
Hi Thank you so much for the quick reply. That got solved… and now when after I import the demo content, no pages or posts have been listed out. What can be the issue?
Hey,
Just submit ticket to http://qode.ticksy.com/ and include WP admin access so we can inspect the problem?
Qode
hello , how can i put the top menu like in the demo?
ok i just found forget it 
Thanks for the update
Date display formatting – Blog dates display in European Format, i.e. 03.08.2013 for August 3. How may I change this for an American audience to display 08.03.2013?
Thanks!
Hi,
please submit a ticket to http://qode.ticksy.com/ with link to your site and our support stuff will help you with your issue.
Best Regards
Qode
Hi, I have a client I built a site for at www.aadvantagetutoring.com and she claims there are white lines appearing at the bottom of the site. I believe it’s her monitor or pc because I do not see any weird white lines going across and she said the mouse jumps around (arrow) but it moves smoothly for me. Can someone here please take a look and let me know if it views correctly on your side please? Thank you.
Hi,
we have checked your client’s site and we also couldn’t see any white lines at the bottom of the site. Please take a look at this screenshot:
http://screencast.com/t/tRCWXu22dL
This is how we saw home page. We also didn’t had any issues with scrolling. Hope that this helps
Best Regards
Qode
I built a site using this theme and could help. www.aadvantagetutoring.com
That is the clients site I built – my contact info can be found at www.elegantimagestudios.com to the person needing help above.
Hey,
Not sure I understand your comment Do you need help or did someone else request help?
Qode
What is the ideal size for the video? Dimenions and aspect ratio?
Is it 620×360?
Hi,
aspect ratio of the video that we used on our theme’s demo is 16:9 and the dimensions are 640×360.
Best Regards
Qode
Hi, Very nice theme. We have just bought it, and now setting up for our company.
In the MegaMenu I would like to have 3 image slide next to each other, but it always order the elements in vertical. Even if one submenu item is with one slider. I would like to have the sliders horizontal, next to each other, not under each other. . What can I do?
Thanks in advance, best regards Renata
Hi Renata,
please submit ticket to http://qode.ticksy.com/ and include WP admin access and our support will help you
Qode
is there any provision of news & event section
Hi,
You can use blog to create news section
Qode
Hi,
Where do I change the color of the 3 lines icon thats activate the sidebar?
this one: http://s30.postimg.org/owrkm09dd/icone.jpgHey,
Please submit this problem to http://qode.ticksy.com/ so we can inspect if it’s bug or not and if we should provide fix. Please also provide WP admin access.
Qode
Hello Qode!
How easily can we unregister complete layerslider from Subway Theme?
We run a content heavy site and are very concerned about overall performance. We wanna avoid loading unecessary js/css files on every WP page.
Thanks!
Hey,
You can just go to Plugins and deactivate it from there.
Qode
Hello Qode,
I was wondering if it possible to change the theme name?
Thanks
Hey,
We are okay with that
Qode
Question 2:
When I use the footer and custom menu widget I get a separation between the links, but I have many links to put in the footer area. Is there an easy way to have the links with only one paragraph between them?
In the image example below, footer column 1 is TEXT and column 2 is custom menu links, is there a way to let column 2 like column 1 with no free space between links?
Hey,
Please submit this problem to http://qode.ticksy.com/ and include WP admin access so our support can try to help you.
Qode
Hi, where to change the BOXED BOX width?
Hey,
we can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
Qode
hi there, can we have thumbs for the recent posts in the footer??
if not i recommend it for the next update seriously
regards
is there a demo file that can be uploaded to have the website looking exactly like the preview?
Hey,
Yes. Our theme comes with demo content xml file.
Qode
Hello!
I have make site based on Subway Theme, and I like the way you use Visual Composer. But there is very tasty feature in current VC version – frontend editor. Do you plan include it in next updates?
Hey,
Unfortunately, there is no way we can update Visual Composer without breaking compatibility with previous versions of the theme. When we first integrated Visual Composer with our theme, it didn’t support nested shortcodes and after talking to their support team, only solution was to make custom changes to their plugin. In meantime they released completely different version with nested shortcodes included and if we switch to that version we wil break our theme.
Qode
hi!
Just purchased and notice that theme doesn’t download cyrillic part of google fonts. Because we make site for Russians it’s very important. Please help!
Thanks!
Hey,
We can enable that for you. Just submit ticket to http://qode.ticksy.com/ and include WP admin access
Qode
Hello Qode!
Can u tell me how i update the theme?
Thanks
I replace the files with filezilla but after the update my site is not working… i am getting Parse error: syntax error, unexpected T_VARIABLE in /home2/public_html/wp-content/themes/subway/includes/google-fonts.php on line 1
pls help
ok i fixed it…
Thanks for the update
Old Version of LayerSlider WP Version 4.6.5 — Meanwhile Version 5.1.1 is out. So, how do I update it? My purchase code is correct I know. However, it gives me a message that says “Your purchase code doesn’t appear to be valid. Please make sure that you entered your purchase code correctly.” ........ Thanks for the Help!!!
Hi,
When we are updating a theme, we always add new version of LayerSlider with it, so with next theme release you will have a new version of slider.
Best
Qode
