Hi Raj,

It’s difficult to know without looking at your setup but check to see if your menu is configured.

Email me via my profile and we’ll get your account on Hero Themes sorted

Thanks

Hi there,

The theme hasn’t been designed or tested with RTL so I don’t know unfortunately. Sorry about that.

Thanks

Hey there,

/framework/wysiwyg/wysiwyg.js category.php functions.php home.php

Thanks

Thanks a lot! So much easier to update when knowing which files, especially if any of these was edited for Child Theme.

No problem, glad it helped

Hi there,

The theme will only require MediaElement if you’re running a version of WordPress < 3.6.

Thanks

Thanks Chris, found the condition in the functions file

Hi Chris, that will have to wait as I am doing an assessment for a client who has already purchased the theme. I don’t have the admin details available.

I can assure you though that there is nothing going wrong in the theme setup, I just want to know whether you have made the theme options translatable or not.

I have been looking through the code and I cannot see anywhere how these variables should make it to the WPML String Translations, simply because your theme doesn’t have a wpml-config.xml file.

Take for example the WordPress SEO plugin by Yoast, that even comes with such a file to make it possible to translate the various options.

You have announced that your theme is fully compatible with WPML and even have used their logo for credibility purposes, however on the official WPML theme compatibility page your theme nor your company shows anything towards that credibility.

If you now also cannot answer a simple question, I’m afraid I have to draw my own conclusion, which is that your theme is full incompatible with WPML in its current state.

Hi there,

Thanks for making me aware of the issue. It’s not something that’s has been highlight before by other customers.

I’ll be preparing an update to fix these issues which will be available soon.

Thanks

Cool, I look forward seeing that update. On the WPML website you can find tips on how to put together the config file.

Hey there,

Here’s the 3 column shortcode for you:

Thanks

Hey there,

BuddyPress works with any theme out of the box, but this theme doesn’t supply any specific styling/integration for it.

Thanks

Thanks Chris. I’d like to build a knowledge-base that registered users can add to. Do you have any thoughts (through experience, or your customers sites, etc.) on a social networking or membership plugin that has worked well with this theme?

Hi there,

I’ve not tested any solutions myself so unfortunately don’t have any experience in that area.

Thanks

Hey there,

It’s only available as a theme at the moment, although that might change in the future

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Hey there,

The contact page uses this contact form plugin: http://wordpress.org/plugins/contact-form-7/

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Hey there,

YouTube & Vimeo embeds are already a feature of the theme. I’ll add a demo page to better demonstrate.

Thanks

Hey there,

We’re only aware of one issue with the shortcode functions, so please let us know via http://herothemes.com/support/ with the errors you’re encountering and we’ll look into it.

Thanks

Hey there,

We’re only aware of one issue with the shortcode functions which we’ll be releasing a fix for soon. We’re still testing a few other areas to make sure there are no further issues.

Thanks

Hey there,

Thanks for purchasing a Hero Theme. Support is provided via http://herothemes.com/support/ please submit a support request there and we’ll help you as best we can.

Thanks

Hey there,

We don’t have any immediate plans for adding a rating system, but it’s not something we’ve ruled out.

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Hey there,

If you want forum (BBPress integration), FAQ and News section, Support Desk has all these features, whereas KnowHow only has a simple FAQ and Knowledge Base.

// 2 different levels of login & access

You would need to use a plugin for this. A popular one would be: http://wordpress.org/extend/plugins/members/

Let me know if you have any other questions.

Thanks

thanks, buying now!

Hi Carey,

Jonathan has passed the bug report onto me and it’s been added to our queue. We’ve just launched our latest theme, so we’ll be pushing out an update at the weekend.

Do let me know if there’s anything else I can help you with.

Thanks

Hey there,

It’s not a default feature of the theme. It may be possible with customizations but it would depend entirely on your specifications.

Thanks

Hey there,

The theme doesn’t have any documentation management, it’s a knowledge base only.

Thanks

Thanks, Chris. One other question—Are articles searchable by tags?

The default WordPress search engine doesn’t take tags into account, but you can use plugins such as https://wordpress.org/plugins/relevanssi/ to achieve this.

Thanks

Hey there,

Some servers don’t allow this function so the easiest way to solve this would be to remove/comment out line 58 to 62 in knowhow/framework/styles.php

For any further issues support is provided via http://herothemes.com/support/ please submit a support request there and we’ll help you as best we can.

Thanks

Thanks for your fast reply, problem solved!!

Great work

Hey there,

This is a WordPress theme only and it can only be purchased as a package for WordPress.

Thanks