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Hi. Why is my dropdown from the primary menu not showing? I am using a custom link ’#’ then below are the pages.
Thanks for purchasing a Hero theme. Support is provided via https://herothemes.com/themeforest/ please submit a support request there and we’ll help you as best we can.
does this theme support ads/advertising? I didnt not see any optimized placing for google ads
Thanks for your message.
This theme isn’t designed for supporting ads/advertising.
So I can best assist, could you clarify what you mean by “instant response widget”?
Presale question: wordpress ver. 6.0.1 It will work?
Yes, this theme is compatible with the latest version of WordPress.
Hope that helps,
I am interesting to buy your theme and use this as an online catalog for a local library, so the users can search and find the available books in our library.
But first, I have a question: Is it possible to add custom taxonomies such us writer name, book publisher name, subject, etc. and all this to be searchable through theme search area?
Thank you in advance!
Hello, any answer in my question please ?
Any answer to my question please?
Thanks for your message. It’s not a feature of the theme, you’d need to customize the product to fulfill these requirements.
Hi. Does the theme support authorization in your personal account and pictures / videos for post preview?
Can this support a Members Only Section? Where users will have to login?
Unfortunately it’s not a feature of the theme.
Does your knowledge base theme provide user access levels?
For instance, one user can read only a certain category? Not all.
Sales can read only the sales related topics?
Thanks for your message. Unfortunately it doesn’t have this functionality.
Is it possible to add a post publish date next to title on the home page. See the image below. I know there is no option in the theme option but can you suggest which particular file I need to edit to make that small customization. see my example in this image https://ibb.co/tMHGm2F
It’s not a feature of the theme, so you’d need to customize it to add this. If you need any further support don’t hesitate to reach out to the team: https://herothemes.com/themeforest/
Please make FAQs also appear at home.
I’m thinking of buying this theme for my wordpress website but before I do that, I would like to know if this theme is AMP compatible, if the theme has any option to hide the author of the post/article and if the comments from the articles can be disabled?
Thank you for your support!
// if this theme is AMP compatible
We’ve not tested the theme with AMP
// if the theme has any option to hide the author of the post/article and if the comments from the articles can be disabled
Yes, this is possible
Hope that helps
Is there any chance in the near future to be the theme compatible with AMP?
Not likely in the near future.
Hi there, is the webSite has code for Vue?
This is a WordPress theme.
Hi, Is there an option to hide all articles, except for registered members only?
Thanks for your message. Unfortunately it’s not a feature of the theme.
All the best,
Hi. The url is not SEO friendly. It looks like this on all articles https://demo.herothemes.com/#knowhow . Is there an option to show the title in url?
That’s just the URL of our demo frame. Here’s a direct link to the demo for you: https://demo.herothemes.com/knowhow/
Hi, is there any demo to see how to modify FAQ from admin panel ?
Unfortunately we don’t have an admin demo. Sorry about that.
Comments form showing label wrong side (LTR)
Could you submit a support request via https://herothemes.com/themeforest/ so we can take a look for you to see what’s going wrong for you?
Already sent the login credentials in Support
How can I add the link icon in the heading,
Mean when the user hovers the heading the anchor link shown
Screen video link: https://easyupload.io/sf3lkd
What you describe isn’t a feature of the theme, you’d need to customize it or use a plugin to get the functionality you’re after.
If you need any assistance don’t hesitate to get in contact with the support team here: https://herothemes.com/themeforest/
Theme is compatible with page builders??
We’re unable to guarantee support for any Page Builders, for more information please see out guide Are your products compatible with Page Builders: https://herothemes.com/support/knowledge-base/are-your-products-compatible-with-page-builders/
How to hide/remove posts listing on a category page with multiple sub-category.
Please see the attachment. http://snpy.in/bGdWDF
Hi is this possible for the knowledge base/forum to be private and only logged in users see the questions and answers? If yes, is there a live demo I can check? Thank you
The theme doesn’t have this function, however this plugin might be useful for you: https://wordpress.org/plugins/password-protected/
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