693 comments found.
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Does this theme support the views count per page? If not, can you recommend a plugin for this?
Hi there,
The theme doesn’t support view counts per page. Unfortunately I don’t have any recommendations.
Kind regards,
Chris
Hello, does it support Google Ads? I found an answer that the theme doesn’t have places for ads, but Google is inserting ads automatically. Will it work with this theme too?
Hi there,
I’m not sure what you’re referring to with regards to “Google inserting ads automatically”. To clarify, this theme doesn’t have any build-in support for Google Ads.
Kind regards,
Chris
What plugin do you need for this theme to work? or is no plugin needed?
Hi,
No additional plugins needed for this theme to work.
Hope that helps,
Chris
Hi. in this topic is it possible to authorize and add articles to each user?
Hi there,
Unfortunately that’s not a feature of the theme.
Thanks,
Chris
How can I change the default width from 980px to something larger (100% or 1280px)?
Hey there,
Thanks for purchasing a Hero theme. Support is provided via https://herothemes.com/themeforest/ please submit a support request there and we’ll help you as best we can.
Thanks
Can you point me to the file where the setting is located?
Hi, I need translate the theme, I was looking in help & support but I cannot translate some parts like: Search button, articles categories title, recent post, recent comments. Please help me how to do it, thanks
Hey there,
Thanks for purchasing a Hero theme. Support is provided via https://herothemes.com/themeforest/ please submit a support request there and we’ll help you as best we can.
Thanks
I am trying to validate muy license but it keeps processing and does nothing, can I send it to you via email? to which account?
Hey there, please try now. There was an issue with our form. Thanks
Hi. Does this theme work with PHP version 8?
Hi there, no reported issues with PHP 8.
Hope that helps,
Chris
HI! Can the contents of the Knowledge-base be reached via the Wordpress Rest Api? Thank for the reply
Hi there,
Yes, you should have no issues with the Rest API and this theme.
Hope that helps,
Chris
Hi. Does this theme work with PHP version 8.2?
Hi there, no reported issues with PHP 8.2.
Hope that helps,
Chris
The current version (1.1.20) contains a version of Relevanssi plugin that is being flagged as having security vulnerabilities. Is an update happening soon?
Hi there,
There must be some confusion. KnowHow doesn’t contain any 3rd party plugins.
Kind regards,
Chris
If that’s the case, sorry Chris! It must have installed with something else!
Hi. Does this KB integrated with MS Active Directory? Could it use AD Security Groups?
Hi there,
This theme doesn’t have any integration with MS Active Directory.
Kind regards,
Chris
Hi. Why is my dropdown from the primary menu not showing? I am using a custom link ’#’ then below are the pages.
Hey there,
Thanks for purchasing a Hero theme. Support is provided via https://herothemes.com/themeforest/ please submit a support request there and we’ll help you as best we can.
Thanks
does this theme support ads/advertising? I didnt not see any optimized placing for google ads
Hi there,
Thanks for your message.
This theme isn’t designed for supporting ads/advertising.
Kind regards,
Chris
Hello, I am wondering which KB theme that comes with the instant response widget and is there an option to place this widget on another website (cross-website) via a Javascript or something like that? Thanks.
Hi there,
So I can best assist, could you clarify what you mean by “instant response widget”?
Kind regards,
Chris
Presale question: wordpress ver. 6.0.1 It will work?
Hello,
Yes, this theme is compatible with the latest version of WordPress.
Hope that helps,
Regards,
Chris
Hello there, I am interesting to buy your theme and use this as an online catalog for a local library, so the users can search and find the available books in our library.
But first, I have a question: Is it possible to add custom taxonomies such us writer name, book publisher name, subject, etc. and all this to be searchable through theme search area?
Thank you in advance!
Hello, any answer in my question please ?
Hello there. Any answer to my question please?
Hi there,
Thanks for your message. It’s not a feature of the theme, you’d need to customize the product to fulfill these requirements.
Kind regards,
Chris
Hi. Does the theme support authorization in your personal account and pictures / videos for post preview?
Can this support a Members Only Section? Where users will have to login?
Hi there,
Unfortunately it’s not a feature of the theme.
Kind regards,
Chris
Hello,
Does your knowledge base theme provide user access levels? For instance, one user can read only a certain category? Not all. Sales can read only the sales related topics?
Hi there,
Thanks for your message. Unfortunately it doesn’t have this functionality.
Kind regards,
Chris
