Discussion on KnowHow - A Knowledge Base WordPress Theme

Discussion on KnowHow - A Knowledge Base WordPress Theme

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681 comments found.

Hi. Why is my dropdown from the primary menu not showing? I am using a custom link ’#’ then below are the pages.

Hey there,

Thanks for purchasing a Hero theme. Support is provided via https://herothemes.com/themeforest/ please submit a support request there and we’ll help you as best we can.

Thanks

does this theme support ads/advertising? I didnt not see any optimized placing for google ads

Hi there,

Thanks for your message.

This theme isn’t designed for supporting ads/advertising.

Kind regards,

Chris

Hello, I am wondering which KB theme that comes with the instant response widget and is there an option to place this widget on another website (cross-website) via a Javascript or something like that? Thanks.

Hi there,

So I can best assist, could you clarify what you mean by “instant response widget”?

Kind regards,

Chris

Presale question: wordpress ver. 6.0.1 It will work?

Hello,

Yes, this theme is compatible with the latest version of WordPress.

Hope that helps,

Regards,

Chris

Hello there, I am interesting to buy your theme and use this as an online catalog for a local library, so the users can search and find the available books in our library.

But first, I have a question: Is it possible to add custom taxonomies such us writer name, book publisher name, subject, etc. and all this to be searchable through theme search area?

Thank you in advance!

Hello, any answer in my question please ?

Hello there. Any answer to my question please?

Hi there,

Thanks for your message. It’s not a feature of the theme, you’d need to customize the product to fulfill these requirements.

Kind regards,

Chris

Hi. Does the theme support authorization in your personal account and pictures / videos for post preview?

Can this support a Members Only Section? Where users will have to login?

Hi there,

Unfortunately it’s not a feature of the theme.

Kind regards,

Chris

Hello,

Does your knowledge base theme provide user access levels? For instance, one user can read only a certain category? Not all. Sales can read only the sales related topics?

Hi there,

Thanks for your message. Unfortunately it doesn’t have this functionality.

Kind regards,

Chris

Is it possible to add a post publish date next to title on the home page. See the image below. I know there is no option in the theme option but can you suggest which particular file I need to edit to make that small customization. see my example in this image https://ibb.co/tMHGm2F

Hi there,

It’s not a feature of the theme, so you’d need to customize it to add this. If you need any further support don’t hesitate to reach out to the team: https://herothemes.com/themeforest/

Kind regards,

Chris

miagon

miagon Purchased

Please make FAQs also appear at home.

Hi, I’m thinking of buying this theme for my wordpress website but before I do that, I would like to know if this theme is AMP compatible, if the theme has any option to hide the author of the post/article and if the comments from the articles can be disabled? Thank you for your support! Best regards, Adrian

Hi there,

Thanks for your message.

// if this theme is AMP compatible

We’ve not tested the theme with AMP

// if the theme has any option to hide the author of the post/article and if the comments from the articles can be disabled

Yes, this is possible

Hope that helps

Kind regards,

Chris

Hello,

Is there any chance in the near future to be the theme compatible with AMP?

Thank you! Best regards, Adrian

Hi Adrian,

Not likely in the near future.

Kind regards,

Chris

Hi there, is the webSite has code for Vue?

Hello,

This is a WordPress theme.

Thanks

Hi, Is there an option to hide all articles, except for registered members only?

Hi there,

Thanks for your message. Unfortunately it’s not a feature of the theme.

All the best,

Chris

Hi. The url is not SEO friendly. It looks like this on all articles https://demo.herothemes.com/#knowhow . Is there an option to show the title in url?

Hi there,

Thanks for your message.

That’s just the URL of our demo frame. Here’s a direct link to the demo for you: https://demo.herothemes.com/knowhow/

Hope that helps,

Regards,

Chris

Hi, is there any demo to see how to modify FAQ from admin panel ?

Hi there,

Thanks for your message.

Unfortunately we don’t have an admin demo. Sorry about that.

Kind regards,

Chris

Comments form showing label wrong side (LTR)

https://clb.sh/54f3ee

Hi there,

Could you submit a support request via https://herothemes.com/themeforest/ so we can take a look for you to see what’s going wrong for you?

Thanks

Already sent the login credentials in Support

How can I add the link icon in the heading, Mean when the user hovers the heading the anchor link shown

Screen video link: https://easyupload.io/sf3lkd

Hi there,

Thanks for your message.

What you describe isn’t a feature of the theme, you’d need to customize it or use a plugin to get the functionality you’re after.

If you need any assistance don’t hesitate to get in contact with the support team here: https://herothemes.com/themeforest/

Hope that helps

Kind regards,

Chris

Theme is compatible with page builders??

Hi there,

Thanks for your message.

We’re unable to guarantee support for any Page Builders, for more information please see out guide Are your products compatible with Page Builders: https://herothemes.com/support/knowledge-base/are-your-products-compatible-with-page-builders/

Hope that helps

Kind regards,

Chris

How to hide/remove posts listing on a category page with multiple sub-category. Please see the attachment. http://snpy.in/bGdWDF

Hi there,

Could you submit a support request via https://herothemes.com/themeforest/ so we can take a look for you to see what’s going wrong for you?

Thanks

Hi is this possible for the knowledge base/forum to be private and only logged in users see the questions and answers? If yes, is there a live demo I can check? Thank you

Hi there,

Thanks for your message.

The theme doesn’t have this function, however this plugin might be useful for you: https://wordpress.org/plugins/password-protected/

Hope that helps

Kind regards,

Chris

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