26722 comments found.
I purchased theme but VC does not seem to work properly or rather at all, i have installs as per instructions. page formats don’t look like demo and can’t use any of the VC options at all… HELP!
Hi,
Did you install version of VC coming with the theme? We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please post ticket ID here.
Qode
Are sample files available?
Hi,
Yes. There is one click demo content import for all demo sites. You can choose and import any of the demo sites.
Qode
Hi there! just tried to install your theme in two different sites and broke them. I am getting this message: Fatal error: Class WPBakeryShortCode_Qode_Pricing_Table contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (WPBakeryShortCode::content) in /home/txavarri/public_html/luisgal.com/wp-content/themes/bridge/extendvc/extend-vc.php on line 3479.
I am currently restoring the sites with a backup.
Hi,
Please remove currently installed version of Visual Composer on your web site and install version coming with the Bridge theme. This error is related to old version of VC already installed on your web site.
Qode
Thanks!
You are welcome 
Hi I have bought the Eden theme, but not used it yet. Is it possible to switch to this theme instead, seeing that it has more demoes therefore making it easier to understand. Also I tend to buy a good number of themes for the webpages it create and I would rather have it to be this instead of Eden, ones I get the practice
Hi,
We are not responsible for licenses, so please contact Envato support and ask them to switch licenses. You can tell them that we are okay with it, I hope it helps.
Qode
Ok, thanks very much
You are welcome
Hello, I would like to know how I can change map location for the embeded google map that is used in Contact template please ? Also how to change the icon mark which is by default Bridge icon ? Thanks very much. Cheers Jean Jacques
Hi,
You can change all of it in the Qode Options > Contact section
Qode
Hey,
My woocomerce cart page is not working. please advice asap?
Best Mitjo
Hi,
We can take a look if you submit ticket to http://qode.ticksy.com and include WP admin access. Please post ticket ID here.
Qode
I actually have another question.. I’m bad at Wordpress (especially with premium theme)
How do you add a carousel ? I didn’t find the file to import.
Many thanks !
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access and our support will help you with it
Qode
Hey,
I just bought the theme, and its asking me for the visual composure key, can’t find it anywhere, please advice?
Best Mitjo
Hey,
We are not allowed to share our extended license key. We will provide update of the plugin with the theme update
Qode
ok
how do i get rid of the msg in the backend?
Hi,
We will remove it in next update, as Visual Composer fixed option to remove it
Qode
ok, BTW could you provide the css coding for the cart in mobile menu?
Thanks
I have post a question within the forum and still no response, on the presale you guys are fast. now support seems non existent what going on?
Hi,
We answer tickets withing 24 hours usually, except on weekends There are about 60-70 tickets every day for Bridge theme, as there are lot of customers, so it takes time to handle all of them What’s your ticket ID, I will make sure it’s answered now
Qode
Hello !
One of the required plugins (WPBakery Visual Composer) doesn’t work. I can’t install it because it says that the URL for download it is invalid.
What Can I do?
Thx
Hey,
Just activate main theme, install plugin and then activate child theme again
Qode
Okay
Thx a lot !
You are welcome
How can I make the testimonials move slower? I looked in the options at the page itself and it only offered animation speeds and the option on the testimonials portion in the dashboard did not off an edit either?
Also I am using contact form 7 and for some reason the drop down for calendar does not show up in Safari? Any ideas?
www.eyesiteweb.com
Thanks!!
Hey,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you with both questions
Qode
Hi, installed the theme and ncreated 3 sliders and a slider but the slider is not showing up on my website. Are there other steps I need to take besides adding a photo? Do you have a step-by-step instructions on how to use all the functions of your theme? Thanks!
Hey,
Did you also add slider shortcode to a page. We can help you to setup initial slider, please submit ticket to http://qode.ticksy.com/ and include WP admin access. You can find our documentation if you download All files & documentation from your Downloads page at ThemeForest.
Qode
Hi,
I would love to learn how to do it to as I am sure I can follow you if you show me in a few quick steps. Thanks!
Hi,
Did you also add slider shortcode to a page? Here are instructions on how to setup slider: http://demo.qodeinteractive.com/bridge-help/#!/qode_slider
Qode
Hi there,
I just emailed you about getting the code for the flashing attention getter?
Thanks!
Hey,
Thank you. Will reply back shortly
Qode
Hi
In a blog post, instead of having to hover on “share”, waiting for the flyout, then seeing the social icons, can I just see all the social icons visible all the time under a post and directly click on them?
Hi,
This can be done with custom CSS
Qode
Hi,
I have a qode slider on my front page which also serves as my posts page. My problem is that there is no space between the slider and the blog posts. How can I add a margin to the slider or blog posts?
Hi,
can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look and help you
Qode
Hi,
I have a presales question. I want to offer sites with your templates to my clients. So I also need to create a demo site.
Is it possible to create a structure like you have with one mainsite (http://demo.qodeinteractive.com/bridge/) and ‘subsites’ like http://demo.qodeinteractive.com/bridge5 etc. Do you have a descrition for this? Do I need to create a WordPress install in every subfolder?
Thanks! -JosJee
Hi,
Thank you for interest in our theme
Yes, you will need to have separate WordPress install for each site, that’s how we did it
Qode
Hi,
I like your themes very much and it has everything i want. Just one thing i am missing is: is there anyway to hide QODE CUSTOM FIELDS and QODE SEO FIELDS from all pages,posts etc ??
I have disable QODE SEO fields from QODE OPTIONS but it is still showing.
Please help. I know you will make it possible too
Thanks in advance.
Hey,
Thanks a lot. You can go to Screen Options while you edit the page and hide them from there
Qode
Thanks. but is any other way that they are not available anymore ? just remove option/permanent hide?
Hi,
Maybe it’s possible with custom CSS. Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can try to provide solution.
Qode
Hi, Im trying to add the slider short code to the contact page but it is not visible when I visit the page, am I able to use the slider on the contact page? Thanks
Hi,
Unfortunately not, contact page reserves that space for map.
Qode
In the lower right hand column of your demos you have the “pop-up” that expands to show the demos. How can I enable this, as it a a very cool feature?
Regards
Hey,
This is feature of our demo site. We can provide you code for that. Just email that request to support@qodeinteractive.com (and ignore auto-reply message).
Qode
Found answer, thanks
Hey Ben,
Thanks a lot
Just edit shortcode which is placed to the page and change slide_animation property (1000 = 1 second):
[qode_slider slider='about-us-slider' auto_start='true' animation_type='slide' slide_animation='6000' height='' responsive_height='yes' background_color='' anchor='']
Qode
I would like to you the Bridge theme’ estate as my website.
Is there a way to import theme like it is en ad my own pictures ? Vincent
Hi,
Yes. You should go to Qode Import page under Oode Options and select Estate from the list of demos. You can then replace your own images
Qode
