26721 comments found.
Hi Guys,
If there a way to make the testimonial tick over slower as it seems to fast?
Thanks for your help
Ben
Hey Ben,
You can change the speed by editing shortcode, locate Animation Speed property 
Qode
There is a field to change speed but that only changes the transition speed not the display time. This stays the same.
Ben
Hi Ben,
I guess it will need change in JS code. Please submit ticket to http://qode.ticksy.com/ so other developer can point you in the right direction.
Qode
Hi! I’m very interested in buying your template but i need a answer. Is it possible to have a video experience in home page? thank so much!
Denise
Hi Denise,
Thank you for interest in our theme
If you are asking if video is supported in the slider, you can see video we added to home page, go to slide no 2.
Qode
Hello, I really Like this theme & the Demo for Universtiy layout.
However, i need to be sure, if I can add 3 Menus on top? (not the left menu) I just need 3 menus on the top of site, can you help @Author?
IF yes, then I can go ahead & purchase the theme. Thank you!
Hi,
Thank you very much
When you say 3 menus on the top, are you talking about 3 menu options with sub-options?
Qode
Thank you for the Quick Response & I apologize for not explaining it properly. I would like to have 3 Different menus like: http://www.uasbangalore.edu.in/
1st Menu: Home / News / .... 2nd Menu: Chancellor / Pro-Chancellor / ... 3rd Menu: About us / Director of Education / ....
Is it possible to have 3 menus on Header? If not, then plz refer some help.
Thank you!
Hi,
We have option for 2 menus, the main menu and top header menu. Only solution I can think of is to put 2 menus in the top header, one on the left side and other on the right side.
Qode
That’s what i call support. This will do for me. 2 Header Menus & 1 Main Menu! Am gonna purchase the theme & then will ask for your support again & am sure you’ll be glad to help me.
Thank you!
Thank you very much Yes, of course, we are here to help
Purchased
Thank you very much
Aha, Now How to ask for your help in setting up 3 Menus?
Hello, Does the theme consist Demo of University? I uploaded Bridge 12 XML files, can’t seem to find anything about University in all Homepages 
Sorry for multiple requests, can you just tell me a lil quick, I need to finish this Govt. Project, has a deadline for today. Still can’t figure out the University layout & needs 3 Menus as requested. Thank you 
Hi,
No problem We will help you Sorry, when you posted comments here, it was late Sunday nigh. We are in the office now. Please post ticket to http://qode.ticksy.com/ and include WP admin access so we can help you Please post ticket ID here.
Qode
Ticket: #239916
Thanks. Just assigned your ticket to support team
Hi I have a question regarding a feature I’m looking for before purchasing which is pricing tables and was wondering does the theme have something like that and also a login/register with account functionality?
Hi,
Thank you for interest in our theme. Here are pricing tables we have: http://demo.qodeinteractive.com/bridge/pricing-tables/
We didn’t implement ours login, but there are login box plugins available
Qode
ok thank you also is there 24/7 support for this theme?
Unfortunately, we don’t provide 24/7 support, we are generally active on CET time zone and also we cover most of the EST time zone.
Qode
Very bad template. The template has a lot of errors. I am unhappy with the purchase. Is it possible to return a template?
Hi,
We are sorry to hear that. What exactly are problems you are facing? Is there anything we can do to help you? If not, you should ask Envato support for refund, as they are responsible for sale and refunds.
Qode
For a multisite installation, will each instance be fully customizable and will each one have a custom CSS section?
Hi,
We didn’t get so far any complain about multisite installation and if there is any, we will fix it
Qode
Guys can you please look @ Ticket: #224305. There is an issue with many users who do not have the parallax element available in Visual Composer and it’s causing a lot of problems.
Thanks!
Hi,
Parallax is type of the Row element in VC
Just assigned your ticket to support team
Qode
hi there, such a great theme you have created. i would like to know few things before i purchase:
1. Does all the file (pics) are given with purchase? 2. Does it come with auto copy demo for me to duplicate the demo on my web design company website with simple click?
Thanks
Hi,
Than you very much
1. You can import all of them, but you need to purchase licenses if you plan to keep them on your web site
2. Yes, you can choose and install any of the demo sites
Qode
thanks for the reply qode. back to question:
1. are they same license with usd55 regular license paid for theme? If no, any recommendation for image license web?
2. is there auto translation language in this theme?
Hi,
1. We purchased all images here: http://www.shutterstock.com/. We have links for some of images, but others you will need to browser and find
2. There are po & mo files for translation from english to any langauge (you will need to translate to your language). Theme also supports WPML for multiple language
Qode
Hi,
Awesome template. Wondering if an HTML version is available?
Thanks Soumya
Hey,
Thanks a lot Unfortunately not, we are focused only on WP.
Qode
Hi, please look at Ticket: #236877. I have to say I’m really dissapointed after buying this theme and realizing that there is a major flaw in your development team.
This theme is coded such that in resize window, it automatically switch to responsive layout and then mess up the layout of people’s website, and then the support team reply saying cannot get all elements to work in resize window.
I really don’t know how you guys develop this theme, if you look around other Wordpress theme with responsive layout on Themeforest, you don’t see them having this issue, but only Bridge theme has it. How can I publish my website live and tell people to view the website only in full window because the theme is not being designed to display properly in resize window.
I really don’t know what is wrong with you guys because I’m full of praise for this theme and everything works great with great functions and flexibility, only to find out that your theme doesn’t display well in resize window and you expect people to publish their website despite knowing this problem.
Can you help to fix the issue I experiencing, because I can’t publish my website in the current state if this is not solved.
Hi,
Our theme is based on Visual Composer, which is responsive page builder plugin and it’s one of the best plugins on the market. Also, our theme is tested very well and minor issues can occur only when specific content is loaded or if there is mistakes in its configuration and we can fix those issue.
Issue you reported with slider are related to configuration of the slider, as you put width 98% and left margin 25% and right margin 20%. Total of those 3 values are more than 100% which doesn’t make sense.
I will reply to your ticket and we will get your minor issues resolved.
Qode
Hi there, I imported all the contents and settings from the demo, hence the only setting I changed on the qode slider was the margin of the slider text as I need it to be on the left side to ensure maximum visibility. I also noticed the demo preview here also have the same issue when in resize window. Thanks for the quick respond and follow up, appreciate it.
Thanks a lot Sorry once more for wrong answer to your ticket from one of our support team member. We will get all your issues sorted
No Problem, thanks for your help, your patience with me is worth the praise. Glad to have the issue resolved. Will need your favor once more to expedite this Ticket: #223499 because I have dragging it for couple of weeks and still could not remove the semi-black layer, thanks.
Regards, Terry
No problem Just assigned this ticket to support team And thank you
Hey,
The disable lightbox feature doesn’t work for woocommerce. Please advice? Allready made a ticket
Hi,
There is some bug with this WooCommerce settings. We will look into it. What’s your ticket ID so we can reply there when we figure out the problem?
Qode
237765
Thank you
Hi how do I get the mega menu working, can not see any documentation on this
Hi,
We have menu explained here: http://demo.qodeinteractive.com/bridge-help/#!/menu.
Let us know what specific questions you have so we can answer them?
Qode
Hey,
How do i get the text to sit centered in the parallax in relation to height and width.
Best Mitjo
Hi,
You can center text withing Text Block. You can add separators before and after TextBlock and set its height so it’s centered horizontally.
Qode
Hello, Regarding Blog page (I am using blog small image as template). I have a left sidebar display with ‘latest post’, category, tags.
1. is it possible not to display category and tags as filter option in the sidebar menu ?
2. Also how can I change ‘recent post’, which is in English, when I need it to show in other langague wording ? In which file or setting menu should I go to do that ? Also same question for CSS to change color ?
Thanks very much. Cheers Jean Jacques
Hi,
Can you please post all your questions to http://qode.ticksy.com and include WP admin access so we can review your setup and help you?
Qode
Hey,
Could you tell me how do i get the logo to sit on the right in mobile view? Please advice. Pluss were or how could i reduce the size of the mobile navigation?
Please dont tell me support ticket as i have been waiting for response, and its taken to long Thanks Mitjo
Hi,
This can to go via ticket, as other developer can provide custom CSS or other solution if possible.
Also, all your tickets are replied within 20 hours. Please post ticket, give me ticket ID and your ticket will be replied.
Qode
Hi, i like the theme, but i have two questions before purchase.
1. Is it possible to include a custom font? We have our own corporate font, so we need to use it also for our website.
2. is it possible to include a page transition like a slider. The pages should be in a special order, that on click the new page slides in from the right or the left, depending on the page order.
Can you tell me, if this is possible?
Thank you
Hi,
Thank you for interest in our theme.
1. If your font can be included to web site via custom CSS (using font-face), you can use it, but you will need to setup it with custom CSS
2. Yes, our page transitions have left/right animation
Qode
Hey,
After waiting yesterday for a response to sort out my pre sale question, that now has become after sale question, could you guys please send me the css to add the cart to the mobile menu/navigation. Plus the option within woocommerce product display are non existence. i was told there was a gallery option all i find is a lightbox option. plus the size of the product frame is odd, any change that could be changed? PS I have wrote several support tickets with no response. when why am posting here.
Please advice?
Hey,
Please give me one of your ticket IDs and I will have someone from support team answer your tickets
Qode
237534,#237036,#237036 Thanks
237036 , 237036 ,237036
Thank you. Just assigned your tickets to support team.
Hi, is it possible to have contact infos on the home top right side like in many other themes?
Hi,
Yes, it is. Enabled Top Header from demo toolbar You will see place where we added language selector. You can add contact info there.
Qode
thanks
Hi, my client has got some issues when viewing their website on Windows 7, Internet Explorer 8. We are using this theme. Please see attached screenshots for example. Any way to fix this since IE 8 isn’t consider that old.
http://postimg.org/gallery/n4vn6y1u/863dfb3b/Hi,
Unfortunately, our theme doesn’t support IE8 as it doesn’t support CSS3 and responsive layout. You can see browser compatibility list here: http://screencast.com/t/NO8852R5S8. There is way to make it look decent, but it will require some CSS work. You can add custom CSS for that.
Qode
I purchased theme but VC does not seem to work properly or rather at all, i have installs as per instructions. page formats don’t look like demo and can’t use any of the VC options at all… HELP!
Hi,
Did you install version of VC coming with the theme? We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please post ticket ID here.
Qode
