416 comments found.
How Can Update the theme? I notice it’s already version 1.2 but on my wordpress it doesn’t show me any sign of it.
i’ll appreciate the help
never mind I’m find it
Great to hear that you have found it 
Select
Hi,
Was wondering what the easiest way is to create an image slider, like in the live preview. Every time I “create” slider and click to view it on the site, it takes me to an error 404 page. Any help would be appreciated.
Thanks!
Forgot to mention that this is a slider I want on the homepage, like the homepage in the live preview.
Hi,
It would be best to submit ticket to http://select.ticksy.com/ and include WP admin access so we can review your setup and help you 
Select-Themes
Hi, is there a way to import individual page of the sample contents?
Hi,
It’s possible only if you edit xml file and remove everything from it and just leave that page.
Select-Themes
Hello! This is a beautiful theme. I have a client interested in buying this them and had a preliminary question. Their store has multiple (100+) brands and we need a good way to be able to browse multiple brands when shopping. I found a plugin that has ajax navigation that seems like it will handle that: http://demo.yithemes.com/bazar/shop/ and was wondering if you knew if this would work with your theme? Do you allow ajax in your sidebars? Do you have any other suggestions as to how best handle this issue? Thanks!!
Hi,
Thank you very much 
We are not sure if this plugin would work, but we can give you access to our test site so you can try it. Just email us at support@select-themes.com and request access to test site 
Select-Themes
Hi There,
I am re-design my currently portfolio and I Would like to have a different grid such as this example: http://www.oberhaeuser.info where some piece is more prominent (bigger) than others. That is possible in the this frame-work? Also, what is the best format images for the long list of images?.. I want to produce all images before I buy it.
Hi,
This is possible with our latest Hazel theme: http://demo.select-themes.com/hazel/
You can check examples here: http://demo.select-themes.com/hazel8/ and http://demo.select-themes.com/hazel10/
Select
how much will cost to include it into Soho?.. I prefer soho stile or do you think with a bit of work and change font I will get the same visual?
Hi,
It’s not quick task, and we have many other priorities right now, so not sure if we will be able to add it to Soho, sorry for that.
Select
Hello!
So I purchased the theme, and aside from a random buggy thing that happened, it’s excellent! Just had a quick question though, I was wondering how to get rid of the Soho theme name at the top and replace it with a header image, if it’s possible? I’m a beginner when it comes to this kind of stuff, so any help would be appreciated!
Thanks!
Hi,
That is the logo. You can upload your own in Select Options > Header and Footer > Logo filed.
Select Themes
Thank you very much! Also, another question – I was wondering how to create a drop down menu within the main top menu, like in the live preview if possible?
Thanks!
Nevermind, figured this out on my own. Thanks anyway!
Great
Thanks for the update 
Im agree with sparklinthing “And it’s IMPOSSIBLE to login at ticksy!”
if you want to try fixing the problem …for me its ok.
my most biggest one is the shop, it dont look like the one you have in youre demo page ….my sample is here: http://www.inking.co/chop/Hi,
I am not sure what’s problem with Ticksy, as we get tickets all the time. Can you try with different browser?
Did you assign WooCommerce template to shop page?
Select
sorry its http://www.inking.co/shop/
Hi,
What exactly is problem on this page?
Select
the problem is it dont look like your demo page with the side bar with price range , categories and everything else….y have the right side bar but it desnt look like the demo…i canhe the link because im fighting with this since thursday http://www.inking.co/shop-2/
Can you try to register to Ticksy and give me WP admin access? Try with different browser.
i already tried let me try on another browser
Thanks. Keep me posted.
no i cant go into ticksy i tried in mozilla and chrome…via facebook and registering but i cant
I just registered without any issue. Please look at error message above form, might say that your email was already used, try with another email.
its already in ticksy…also take a look on the footer i reinstall everything fresh…wordpress, the theme and woocommerce
Hi,
You need to edit footer widget and select menu in the Custom Menu widget added to Footer Columns widgets in Appearance > Widgets.
Did you manage to register to Ticksy?
Select
i submited a private ticket since yesterday….
Hi,
It was a weekend yesterday and we are not in full capacity on those days. Our support team will answer you asap.
Select Themes
If I want to make the blog my home page by going to settings> Front Page Displays> Your Latest Posts…How do I then edit the blog home page now since i’m not creating a new page based on a template?
Hi,
You should create page, assign one of blog templates to it and make it your home page in Settings > Reading > Front Page. You should leave Post Page there empty. That way you can fully customize your blog home page.
Select-Themes
Hello, I’m having serious problems with this theme, it’s a nightmare!
A new problem fix in next review: Wrong parameter count for strstr() in (...)/wp-content/themes/soho/includes/shortcodes/shortcodes.php on line 1564
And it’s IMPOSSIBLE to login at ticksy!
Hi,
This problem is due to old PHP version on your server. Please switch to newer PHP (5.3+).
Use your email to login to ticksy.
Select-Themes
Where i can ask for a refund this theme has a lot of problems and even the support is not working properly… please let me know what do i need to get a refund….
Problems with footer Problems with header color and sizes. Problems with shop side bar. is not working on woocommerce template either default template and so on…....
Hi,
Would you give a chance to resolve your issues? 
You can ask Envato support for refund, as we are just authors here, sales & refund is handled by them.
Select-Themes
Can you explain me how can I make a parallax image with testimonials
I Can’t really find itthanks
Hi,
You should first add Row and change its type to Parallax. You should add Background image to it. You can drag Testimonials element to that row. Make sure you page uses Full Width template.
Select-Themes
but in full width version the rest of the elements mess up Sticking on the edge like this http://francopolis.cl/wp-content/uploads/2014/07/mess-up.jpg How can I get the same style of the Demo version?
Hi,
You can edit each Row you don’t want to be full width and make it to stay in the grid 
Select-Themes
Thanks!
I am trying to get the Soho sticky logo to Go away and it just won’t! I have updated all the logos in the header options to my logo and it just won’t update….please help! purchased a few days ago.
Hi,
We can take a look at the problem if you submit ticket to http://select.ticksy.com/ and include WP admin 
Select-Themes
Hello, I just bought this theme but it ins’t working properly. The visual composer doesn’t open when I edit pages, the demo content isn’t like the demo site… Can you help me?
Hi,
Sure. We will take care of all issues. Just submit ticket to http://select.ticksy.com/ and include WP admin 
Select-Themes
it’s impossible to login at ticksy, really impossible
Hi,
Use your email to login to ticksy. Did you register there?
Select-Themes
Hi there,
First of all, I am so glad that I purchased this theme! It is fantastic!
I had a question – the mobile version of the menu is not working on the home page when I hold my phone vertically. However, it works on the other pages and also works on the homepage when I use my phone horizontally.
On my homepage I have a LayerSlider slider and nothing else.
Have you heard of this happening before? How do you think I might go about fixing this?
Thanks so much!
Hi,
Thank you very much 
What phone are you using? We can take a look at it if you submit ticket to http://select.ticksy.com/ and include WP admin.
Select-Themes
Ok – just submitted a ticket. Thanks.
Thanks. Our support is handling ticket from oldest to newest and will also handle your ticket.
Hello, could i know if theme Soho is Responsive?
Thanks a lot
Hey,
Yes, it is
Just close ThemeForest frame at the top or access demo site directly: http://demo.select-themes.com/soho/
Select-Themes
Hi – great theme! What’s the easiest way to increase the size of the logo? I have tried updating the logo_wrapper and q_logo css to no avail.
How can I change the side menu into the menu style in the demo where it covers the entire page?
When I am within the visual editor, the special button for theme-specific shortcodes doesn’t always work. For example, I can never get the options to show up for adding a button. Any ideas?
Thanks, Erik
Hi,
Height of the logo is controlled by Select Options > Header and Footer > Header height field 
You should enable it in Select Options > Fullscreen menu
You can choose your menu in Appearance > Menus > Menu Locations 
I am not sure I understand this problem. I just tried to add Button and it worked for me. Can you show screenshot of the problem?
Select-Themes
Hello – thank you. The height of the logo does not change when I change the header height field. That only changes the height of the header. The logo seems to be locked in at 120×30 even though my uploaded logo is much larger than that.
Got the fullscreen menu. Thank you.
For the add Button feature, if I am the Visual Editor or the standard editor, if I click the S button for “Select Shortcodes,” nothing happens. If I click Box, the features for Box come up, but nothing for button.
Hi,
Can you please submit ticket to http://select.ticksy.com/ and include WP admin access so we can review remaining 2 issues? 
Select-Themes
Hi! This theme looks awsome! But I can’t find info on if its possible to have fulle screen or header video backgrounds with text slider on top? Like the theme Cardinal for instance. Thanks!
Hi,
Thank you very much 
Just go to 2nd slide on home page (it’s full screen video slide) 
Select-Themes
Hi there,
Love the look of your theme! Very clean 
Just wanted to know if this theme is compatible with wordpress 3.9.1? Also do you have a page builder in the backend or something similar and can you add contact forms to any page?
Thanks! 
Hi,
Thank you very much 
Yes, it is
Yes, our theme comes with Visual Composer page builder. It’s also compatible with Contact7 plugin 
Select-Themes
Brilliant! Thank you
You are welcome 
I want to buy the issue but I need to know if the theme has page builder
Hi,
Yes, it comes with Visual Composer plugin 
Select-Themes