26721 comments found.
Hello. Love theme very much so far. I noticed that the logo on the mobile site gets cutoff on the edges and is very big. How do I make the logo on the mobile site smaller or more responsive?
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you 
Qode
How do I activate the default visual composer blocks? I need to to insert and style a default WP menu but don’t see that block available. Please assist.
Hi,
Please edit this file:
l\wp-content\themes\hazel\extendvc\extend-vc.php
and you will see at the top lines where we removed some elements. You can comment our or remove them.
Qode
Hi,
this theme is almost perfect now, but I have a question about future possibilities: Are you going to integrate important bbPress and BuddyPress plugins as well? And what about Mega Menu? (adding columns, icons, pictures to menus)
Hi,
Thanks a lot 
Regarding bbPress and BuddyPress, there are no plans for it right now, but might happen in the future.
We have our own mega menu which support columns, icons, widgets, etc.
Qode
Thanks 
And another question: Is it possible to import and use custom fonts?
Hey 
You can import them only via custom CSS.
Qode
Thanks!
jimbodesign: hi, i purchased the theme, can you tell me how to install the needed plugins? I’m working on localhost so I can’t follow the links inside the theme for the download.. thanks
QODE : Hi,Links inside the theme are pointing to local files
QodeYou just need to activate main theme, install plugins and re-activate child theme again
And this is exactly what I did, but when I click here http://awesomescreenshot.com/01034ek4ca I get this http://awesomescreenshot.com/0b734eke44 and I can’t go further.
Can You tell me where can I extract the plugins so I can just put them in plugin folder?
got it, never mind
Great
Thanks for the update 
Hello. Is there anyway of omitting specific portfolio items from a portfolio list in the same way that you can specify individual items?
Hi,
Unfortunately, we didn’t add such option.
Qode
I love this theme so far, but I need some help. I am using the left side navigation, and I would like to place a widget area below the logo but above the navigation. Is this possible? Also, how do I get the search box to show up? I toggle it on in my QODE options, but it doesn’t show up. Thanks.
HI,
Thank you 
That’s possible only with code change.
Search in the header is possible only with top header, You can drag search widget to left menu.
Qode
OK, I see. Is that something you can help me with?
Hi,
You should raise ticket to http://qode.ticksy.com/ and include WP admin access so one of our developers can try to help you if it doesn’t take too much time, as we can’t do complex custom requests, so we can support also other customers 
Qode
Sorry for using the forum here – I love this theme but the documentation is very poor. All it does is repeat what the admin pages say – it doesn’t offer any other explanation.
It took me two attempts in your support forum to get an answer to a very simple question – how to get Qode Slides to fade – not mentioned anywhere and now I am trying to set the top nav to be exactly like this example:
http://demo.qodeinteractive.com/bridge19/So please can I request an answer, In the Qode header option section there are 50 or so options, none of them documented. What I want to do as above is show a fixed menu at the top of the page at all times. It has to be sticky and be there when the page loads – not appear when I scroll.
Seriously, an excellent theme let down by pages of meaningless documentation.
Hi,
You should go to Header bottom appearance and choose Regular there
Sorry for docs issues, we are working on improving it 
Qode
Thanks, but that doesn’t fit it. All that does is scroll the menu off the top of the screen.
Here are bridge19 settings:
http://awesomescreenshot.com/0ae34csy78Hi,
The menu that shows when you scroll halfway down a site (is it the sticky menu?)... how do you change it from light to dark?
I’ve tried altering a few settings but canlt seem to identify what controls its color?
Thanks!
Hi,
Yes. Just go to Qode > Header and Footer and change its style there.
Qode
Hi… that’s the thing. I’ve changed a few of them but can’t isolate what i need, i’ve tried top menu, sticky and fixed options?
Header style also seems to make no difference?
Hi,
You have Bottom background color (sticky) http://screencast.com/t/w4nlRVQ0MH2 and a little bit down Sticky menu section for font and colors: http://screencast.com/t/7noDduqtED2
Qode
Ah…thanks – it’s because it’s called BOTTOM BACKGROUND…
Thanks!
Hi,
Yeah, because we have header top and header bottom
Btw, we are redoing admin so it’s much more clear to users, as we can see that there is lot of room for improvements 
Qode
When trying to importe demo, it hangs on at 90% (has been over two hours now) and I changed php.ini to 120sec, is that a common issue ? Or just wait more ? Thank you
Hi,
It’s not. It should take about couple of minutes. Please delete all menus under Appearance > Menus and re-run import again 
Qode
Hello, I like the design of your theme, I just have a question : is it possible to put both photos and videos inside a same slider in a project ? Thanks a lot for your answer !
Hi,
yes, that’s possible 
Qode
Thanks !
Hi,
I’d just like to say that your support staff are fantastic – I’ve seen some negative comments on recently but they have always been great.
Thanks!
Hi,
Thank you very much
We appreciate it a lot 
Qode
Bridge luxury slides left to right if I swipe with my fingers on the ipad. Can you fix this?
Thanks. We will test this issue and fix it.
Thanks, can you let me know why some demo-pages do swipe others don’t.
I am not sure. It’s same theme and we need to test it and confirm the problem so we can fix it.
Hi there, easy question is there a way to disable the menu on the enter page for static devices and use like a fullscreen banner slideshow? Like this: http://themeforest.net/item/scent-model-agency-wordpress-theme/full_screen_preview/7868093
Hi,
Unfortunately, we don’t have that option, sorry for that.
Qode
do you know if there is a plugin or other solution on that?
Hi,
This can be done with custom JS coding.
Qode
thx
Please check ticket #242072, thanks!
Sure
Just assigned it 
Thanks and great!
Guys, , my host removed permissions for admin-ajax.php, that caused the problem. So polylang works beautiful with your theme.
Hi,
great to hear that issue is solved 
Best Regards
Qode
Hi QODE,
I just purchased this theme. I’m trying to install the theme in wordpress. I upload “bridge.zip’ and get the following message:
Are you sure you want to do this?
Please try again.
Can you please let me know how to go about this please.
Many thanks in advance!
Hi,
Here is solution for your problem: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20522
Qode
Sorted it!
thanks!
You are welcome 
Hi,
I’m really fond of your themes. You’re making really good style!
I’m looking forward to your new demos! Aren’t you going to make some medical template for beauty apthek?
Best wishes 
Hi,
Thank you very much
We appreciate it a lot 
That’s very interesting suggestion. Will forward it to our creative team.
Qode
Hi Qode!
On the contact page you can specify a zoom for the map… is this a percentage value?
I’ve tried a few but it either seems 1:1 or super zoomed, not happy medium?
Thanks!
Hi,
it’s google maps zoom level: http://stackoverflow.com/questions/9356724/google-map-api-zoom-range
Qode
Ah… no wonder….thankyou!
You are welcome 
Hey every time i try to add a row as a parallax through the visual composer it i see it flash for a split second then it just doesn’t show up on my page, any idea on what I’m doing wrong?
Hi,
Not sure, I never saw the problem before. We can take a look at it if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
Qode
Hi,
I am wanting to make sure the site loads quickly before I commit to purchasing. Anyway for you in optimize your theme to get the most out of the user experience? Check it out, the yslow has a pretty bad score:
http://gtmetrix.com/reports/demo.qodeinteractive.com/qKoBAg9eHi,
YSlow rate can be improved by properly configured cache plugin. http://gtmetrix.com/reports/test.qodeinteractive.com/jTd7OmBt This is just based configuration, but it can be better 
Qode
hello
quick question: Cover boxes – is it possible to place more than 3 boxes in 1 row ?
thanks !
Hi,
Unfortunately not.
Qode
do you plan to implement this in future ?
Also, I have some issues when website is viewed in IE , looks not so good and columns are not working , also images are not displayed as circle 
any idea how to easily fix IE issue ?
Hi,
unfortunately, at the moment we have many other priorities and we don’t have in our to do list cover boxes shortcode option with more than 3 boxes in a row.
Submit your ticket to http://qode.ticksy.com/ with link to your site and they take a look to your IE issue.
Best Regards
Qode