26721 comments found.
245671
Hi,
do you want to ask us something? 
Best Regards
Qode
Ticket: #245671 
Our support stuff has replied to your ticket 
Qode
thanks!
You’re welcome 
Qode
Hello, First, love the theme! I want to make a blog (blog with sidebar) but I would like to accomplish the following:
1 – I need the content area (left side) more narrow—currently the left side measures about 6 inches, I would like to make that smaller, like, 4 inches. Could you provide instruction how/where to make the adjustment
2- I would like each post to have a think black line around it (ex:http://habituallychic.blogspot.com/ )
3- For the sidebar (Ex: Recent posts, categories) is there a way to adjust the spacing between the lines? I would like the sentences to be closer to each other.
Thank you!
Hi,
thanks for your nice words, glad that you like it 
All this can be achieved with some simple custom css that our support stuff can provide you with at http://qode.ticksy.com/ 
Thanks for your interest in our theme.
Best Regards
Qode
Hello
One question regarding the page transitions.
The transitions are having problems to work when the user opens any of the woocomerce pages. Shop, Cart , Checktout, Thank you page,...
Is this an known bug, or is there any kind of technology limitation.
Thank you for your time, with respect Uros Solar
Hi Uros,
this isn’t a bug, page transitions are disabled on shop because of custom WooCommerce javascript that is used on it’s pages. 
Best Regards
Qode
Hello
Thank yout for the fast response.
So if i understand right, there is no way to get page transitions to work with woocommerce pages fictionally?
Becouse i worked till late night at the web site, and i kind got it to work, by not using woocommerce template for woocommerce sites.
Here i have to mention that woocommerce template are not working for me anyway, i had to use one of the other templates for pagers like product list, checkout,...
In real world this means i have a shop page i assign it a woocommerce template save it, and then on the front end there is an empty space where the content should be.
Best Regards
Hi,
in order to get WooCommerce pages to display you have to install or set WooCommerce pages. Installing WooCommerce pages should be done after plugin has been installed and if you don’t do that when install is finished then you should set your WooCommerce pages in WooCommerce ->Settings. You need to set your cart page and checkout page. If you have any further issues with setting this up submit your ticket to http://qode.ticksy.com/ and our support stuff wil give more detailed instructions. 
Best Regards
Qode
Is there a way to stop the sidebar on portfolio from scrolling… very annoying when I’m trying to read a long paragraph.
Nevermind. Figured it out! Thanks for creating such a versatile and beautiful theme!
Hi,
great that you managed it
You’re welcome, it’s been a pleasure to work on it.
Best Regards
Qode
Hi there,
Looks like a great theme to me, but I just had a question: Is it possible to make the homepage ONLY with a slider, without the information further down (like in the demo) ?
Thanks,
TrakJohnson
Hi,
thanks for your nice words, glad that you like it 
Yes, it’s possible. You can create page that has only slider added to it.
Best Regards
Qode
Thanks for answering!
I have two other questions, if you don’t mind:
-Is there an example of what you where talking about in your answer (“only slider added to it”)? -Is it possible tomake a page that has two (text?) columns, one on the far right, the other one on the far left, and with an image in the middle, like this: http://elevate.mdnw.wpengine.com/home/overview/layouts/split-view/
Thanks,
TrakJohnson
Hi,
we don’t have a page that has only slider in our examples but is quite easy to setup, just slider shortcode needs to be pasted to slider field, with no content added to the page. 
Yes, it’s easy to create layout like on the site that you reffered to. You can use Visual Composer plugin to create almost any page layout that you want.
Best Regards
Qode
Ok, Thanks for everything! (bought it with another account, sr22)
One last question:
Which type of slider do you use in the demo(s) ? I tried using layer slider, but I couldn’t figure how to put it in fullscreen, and the Qode slider wouldn’t let me upload media….
Thanks again,
TrakJohnson
Hi,
thanks for your purchase 
In our demos we are using Qode Slider and we have just one page that has Layer Slider in it as an example.
If you have any issues with Qode Slider please submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin and our support will take a closer look 
Best Regards
Qode
Hi Qode,
Thanks for answering (again) ! Found the answer for the Qode slider in the documentation, which was very useful.
I know these are my 5th to 7th questions, but the customer support is so responsive, I can’t help it out :
-How can I take the black footer off (filled with widgets in your demos), which is by default at the bottom of any page ?
- How can I make the top menu transparent, like in the default demo?
-And, finally, how can I make the logo go at the far left of the page, and the menu stick to the far right (like here: http://demo.qodeinteractive.com/bridge5/)
Thanks,
TrakJohnson
Hi,
1. You can disable footer in Qode Options -> Header and Footer
2. You can set header transparency in Qode Options -> Header and Footer or in Qode Custom Fields only for one page / post
3. You can enable this is Qode Options -> Header and Footer by setting header not to be in grid
Glad that you have found answer on Qode Slider question
Hope that this helps.
Best Regards
Qode
Thanks a lot for your answers!
Hope you don’t mind another question:
-I made my homepage only with a slider, but there still is a bit of white under it. How can I take this off?
Thanks a thousand time for your VRA (Very Rapid Answers),
TrakJohnson
Hi,
you’re welcome, glad that we can help 
In order to get slider to be full screen you have to leave height parameter of the shortcode empty, like this:
http://screencast.com/t/Sj5FY3RG3wwlIf you have any issues setting this up please submit your ticket to http://qode.ticksy.com/ with link to the page where you have issues and we will take a closer look 
Qode
Hi i want to buy this template for WP and i have to know : 1. is it include the shop (exactly like the fashion template) inside?and all the other features? 2. i’m a graphic designer and if i want to change little the script could i?or it’s limited? 3.do you publish yourself on the template when i publish it? 4. is there commercial inside thank you
Hi,
we have replied to your other comment. Thanks for your interest once more 
Best Regards
Qode
Hi i want to buy this template for WP and i have to know 2 things: 1. is it include the shop (exactly like the fashion template) inside?and all the other features? 2. i’m a graphic designer and if i want to change little the script could i?or it’s limited? 3.do you publish yourself on the template when i publish it? 4. is there commercial inside thank you
Hi,
thanks for your interest in our theme 
1. Yes, our theme comes with support for WooCommerce. You need to install that plugin separately but it is free for download.
Demo content can be imported from our fashion example, where you will exact same content and design as shown in example.
2. Could you please explaine what do you mean by script? What exactly do you want to change? 
3. No, you won’t have our stamp nowhere on your site, only in back-end where our theme options and custom sliders have QODE prefix
4. What do you mean by commercial? We have banner shortcode available, if that is what you mean 
Best Regards
Qode
Thank you for the fast replay!!
2. Could you please explaine what do you mean by script?
i dont know yet maybe the order of the pages or import animation to the pages , i’m not Programmer yet i want to know if i can change things forword in the future when i want to upgrade my website without starting all over again:)
Best Regards
N100
Hi,
if you think on a import functionality, yes we have one click import available with which you can import whole content, only widgets or only options. 
Best Regards
Qode
Great work!
One question – Can youtube videos that are part of the portfolio be viewed in a lightbox when you click “zoom” or does that have to be an uploaded feature image of some sort?
Thanks!
Hi,
glad that you like our work 
In portfolio list shortcode only featured images are displayed and are viewable in lightbox. Portfolio videos are displayed only on portfolio single page along any images that you might have in any portfolio template set. 
Best Regards
Qode
First of all, thanks for this AWESOME theme!
I’m having trouble downloading the Creative Business demo content. I’ve been waiting for hours, but it keeps getting stuck at 90%. Any alternative ways to install this?
Thanks..
Hi,
thanks for your nice words, we are happy to hear that 
Submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support stuff will take care of it for you.
Best Regards
Qode
Thanks, Ticket: #246102.
Hi,
our support stuff has just replied to your ticket 
Qode
hi, I think there are some bugs in the latest update. After installing update, logo, favicon etc cannot be changed? When i try to upload them, WP gives error no file selected.
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support stuff will take a look.
Best Regards
Qode
Can you please tell me where I can find this? I have looked all over for this shortcode. Thank youHi, Thank you for interest in our theme
QodeYes, there is option to add link to icon shortcode
Hi,
this shortcode is available in Visual Composer elements popup, as all other shortcode are. Once you add this shortcode you will have a field for link. If you have any issues with this submit your ticket to http://qode.ticksy.com/ and our support stuff will give further instructions 
Best Regards
Qode
The link is for the text and does not link the icon. I wish to link the icon, not the text.
Hi,
yes, link can be added to separate text that appears after shortcode text. Submit your ticket to http://qode.ticksy.com/ and our support stuff will give further instructions how link can be added to icon 
Best Regards
Qode
This ticket was submitted yesterday morning and has not been answered yet, however you have answered me twice here and told me to submit a ticket. Please look at your tickets.
Hi,
send us your ticket ID and we will forward it to our support stuff 
Best Regards
Qode
245890
Hi,
our support stuff has replied to your ticket 
Best Regards
Qode
They sent some nice code that did exactly what I was looking for. Thanks!
You’re welcome
Glad that they have helped.
Qode
I Just Love It! 
Hi,
thanks mate, glad that you love it! We are so happy to hear that 
Qode
No, thank you, by the way: Is there a way to display Custom Widget Area in the 3rd level menu < WIDE > instead of vertical classic listing, i hope i made my self clear i speak english so bad. Thank You Qode.
Hi,
yes, it’s possibe. Procedure is the same as for narrow dropdown, you just need to select custom widget area for wide menu dropdown item in Appearance -> Menus.
If you need help setting this up our support stuff will be happy to help you at http://qode.ticksy.com/ 
Thanks again for your nice words 
Best Regards
Qode
Loving this theme! Very customizable! I have a couple pre-sale questions:
a. what type of page builder is there? Is there a visual page builder used or is it completely shortcode/manually produced sections?
b. for the “team/staff” areas. Is there a way to add a filter to these? We’re potentially building a site for a client with a large staff and it’d be great if we could filter staff members in/out depending on their depts (Design, Acounting, HR, etc). Is this possible?
Thanks!
Also! I’ve used Visual Composer on a couple other sites and several of them have a “Custom CSS” option per page. It allow custom css for styling on a per page basis that only renders that css on that page. Is this a featured offered by this theme?
Thanks!
Hi,
thanks for your nice words, we are happy that you like our theme 
a. Our theme comes with Visual Composer page builder included and all our theme demo content is created with it. Custom css per page is also available in Visual Composer, we have it included 
b. Unfortunatey, team shortcode can’t have filter as that isn’t custom post type as portfolio is, for example. If you need filter functionality you can maybe use portfolio custom post type, where you can create special portfolio category for it and displays portfolios only from that category.
Best Regards
Qode
Hi,
I would love your theme for my future on-line portfolio.
Could you tell me if it’s possible to remove the buttons “View” “Zoom” and “Like” from the images in the Gallery?
(Just to click on the image)
Thank you!

Hi,
icons on image hover can easily be hidden with some custom css that our support stuff can supply you with. Some adjustments of our portfolio list shortcode are needed in order to make whole image clickable but our support stuff can supply you with this one also
Thanks for your inquiry.
Best Regards
Qode
Hi Dear! My website not working well. Please help http://rockroyalresort.com
Thank and looking forward to hearing your kind respond
Hi,
submit your ticket to http://qode.ticksy.com/ with link to your site and our support stuff will take a closer look 
Best Regards
Qode
Please reply on the ticket on parallax about problem with columns… I submited it yesterday in the support system
Thank u!
Hi,
what is your ticket ID? 
Best Regards
Qode
The ID is #245422
And one more question;) How can I make Clients carousel (as in the demo, small logos)? Now I’m trying to use Qode carousel, but I get page with logos which are much bigger (I put 13 logos, and get all of them 220 pix in width). Thank you.
Hi,
our support stuff has replied to your ticket 
Submit new ticket with your carousel issue as this would require that you provide us with a link to your site and temporary WP admin access.
Best Regards
Qode
Yep, thank you!)
You’re welcome 
Qode
Since I last updated wordpress the Visual Composer isn’t working… and for some reason the automatic update inside wordpress is not working!
So, I was wondering: is there a way for me to manually update the composer? Where could I download it from?
This is a really big issue, as i can not update the pages of my site without updating the visual composer first!
Hi,
what is your theme version and Visual Composer version? We are constantly updating our theme to include the latest version of Visual Composer.
Best Regards
Qode
Here are a few more informations:
- the error while updating the plugin is “An error occurred while updating WPBakery Visual Composer: Update package not available.” - the actual version of the plugin is “4.0.4” - the theme version is “1.2”
Looking forward to solving this..
Hi,
you have old version of our theme. Current version is 3.5 with which we include newer version of Visual Composer. Please update your theme and reinstall Visual Composer and you’ll have that new version 
Best Regards
Qode
all good
thank you for the great support.
Hi,
You’re welcome, glad we could help. 
Best regards,
Qode
Hi Guys,
just wondering if there’s a simple way to make layer slider effect the menu colour on a per slide basis using css classes like the qode slider? I tried adding “header_effect” to the slider classes and “dark” or “light” to individual slides but no joy.
Hi,
for achieving this effect custom javascript coding is necessary as light / dark class needs to be added to header also, depending on current visible slide. Applying css classes on individual layer slider slides isn’t enough. This is custom feature that we have developed for our Qode Slider and therefore it’s not available in layer slider.
Best Regards
Qode
I just figured this out- the js is only looking for the dark/light class in qode slider. It’s beyond me to enable this in layer slider! Thanks anyway
You’re welcome.
Qode
Hi developer. i create a multiple site with sub-category, main site import “original”, works great! but 2nd site try to import other demo sata… failed! any idea how to make it work?
Hi,
submit your ticket to http://qode.ticksy.com/ with link link and temporary WP admin access and our support stuff will take a look. 
Best Regards
Qode