Hi There,

Feel free to contact us, and we can send over instructions for verifying your account.

Cheers!

Hi There,

I haven’t heard of that particular plugin. X was developed to best practices so it should play nicely with well developed 3rd party plugins, however unless they are integrated into the theme in some way (Revolution Slider, Gravity forms, etc) we are unable to provide specific support for them. We are absolutely happy to provide support for our theme though, and this is all handled in our member area.

Let us know if you need anything further, my friend!

Hi There,

We have our own mega menu functionality however it is for displaying large amounts of links (not images/other content), and you can see examples of how they look for each Stack by visiting the 01 Demos of each Stack and hovering over some of the menu items. As such, we do not have integration with UberMenu due to our own functionality built into the theme. Customers are welcome to use 3rd party plugins on their own post purchase, we simply aren’t able to provide support for things that are not theme features or plugins that have been integrated into the theme (such as Revolution Slider, Gravity Forms, etc).

thanks for your prompt reply. yes of course, I understand the support issue. I guess after purchase of X theme and the UberMenu plugin I’ll see if they are compatible or not. just checking to see if any ‘known’ issues. thank you again.

You bet! I do not personally know of issues with the plugin however since it falls under the 3rd party plugin category (and because we have our own mega menu functionality built into X), we do not have plans to integrate UM into the theme.

Cheers!

Hi There,

One of our developers would be happy to assist in the forum as that is where all theme support is provided. If you haven’t registered for access yet, you can do so here.

The message you received with VC is explained in this knowledge base article.

We look forward to seeing you in the member area…Cheers!

Aloha Brett!

Many thanks for the kind words

Our policy related to 3rd party plugins is that unless they are integrated into the theme in some way (Revolution Slider, Gravity Forms, etc) then we are unable provide support for them. The implementation, customization, and troubleshooting of any issues that may arise are each customer’s responsibility. Technically speaking, since X was created according to development best practices, any well developed 3rd party plugin should play nicely with X, however due to the virtually limitless nature of things that can and often times do go wrong with software, we can’t support something that we have not first developed or integrated into the theme.

Let us know if you need anything further, my friend!

Is there a related post plugin that you’ve integrated into X?

Hi Brett,

Nothing specifically, however many customers have integrated this sort of functionality using 3rd party solutions.

Hi There,

Thank-you for your purchase, my friend!

We actually have a knowledge base article related to this in our member area. If you haven’t registered for access yet, you can do so here. Once registered, you can access the article here.

Should you need anything further, a member of our development team will be happy to assist in the forums.

Cheers!

Sure

Ethos is simply one of our Stacks (unique design), however all of the standard features work in each Stack.

Let us know if you need anything further, my friend!

Thanks, for the prompt response. I thought so but just wanted to make sure. Great work; it is a really slick, versatile template—clean and seemingly very intuitive tio navigate, which is frequently the problem with some WP templates that attempt to be all things to all people.

You’re most welcome…and thank-you!

Hi There,

Thank-you for the kind words

The $60 is a one-time cost. The only additional cost would be if you wanted to use X on multiple sites as the license is for a single use. So let’s say you had 3 sites that you wanted to use X on, then you would simply purchase 3 regular licenses.

Let us know if you need anything further, my friend!

Hi There,

1) X will always be kept working with the latest version of WordPress.

2) Anything is possible with customizations, however the best way to see what is possible is to check out our demos. While we are happy to provide theme support, we are unable to provide support for 3rd party plugins or customizations.

3) Yes.

4) Of course. Any developer who knows WordPress (php, css, etc) will be able to customize X.

WOW, thank you so much for the prompt response. I asked the same questions on another theme and it’s been 2 days already still haven’t heard back from them, SUPPORT is super important to me so hearing back from you so fast makes it easy for me to make my decision. Thank you.

You’re most welcome

Hey Jonah,

Thanks for writing in and for sharing your tutorial that you’ve written! We always love to see how people are using X in exciting and creative ways. After going through your article, it seems that what you’re trying to accomplish could easily be accomplished with Visual Composers Shortcode Mapper, which was added in v4.1.0 of the plugin and allows you to add custom elements without needing to modify any code. This would be a preferred method for users to take advantage of as it keeps the original code base clean and free from potential errors while hooking in new code. If you haven’t had a chance to check this new feature out in the plugin, take a moment to review the content at the link I’ve provided above and let us know if that happens to provide you with what you’re after. If not, we can certainly look into what we can do to accommodate such a request moving forward.

Thanks!

Hey THEMECO,

Thanks for the reply. I have seen the Shortcode Mapper but it’s pretty limited as to what information you can populate in a custom shortcode. For instance, in my example I’m dynamically populating a dropdown in the shortcode with posts from a custom post type. There’s no way to do this with the Shortcode Mapper at the moment unfortunately, I’ve tried it and I’ve also checked in with the Visual Composer devs on this.

So, it’d be great if you could still look in to incorporating a hook of sorts to accommodate this sort of things.

Many thanks, Jonah

Thanks for the feedback, Jonah. We’ll certainly see what we can do in a coming release!

Yes sir!

Hi There,

Thank-you for the kind words!

Just so you know, all support if provided in our member area. If you haven’t had a chance to register for access yet, you can do so here.

Specific to your questions:

1) The background transparency option is only available when using the Integrity Stack as that is one of its unique design features. When Integrity is activated go to the Customizer and go to Integrity > Design Options then check the box for Enable Navbar Transparency.

2) Check out this article, then if you need anything further feel free to open a new thread in the forum, and a member of our development team will be happy to assist. In the interim, be sure to use the search feature in the forum as there thousands and thousands of answered questions covering virtually every aspect of the theme.

Cheers, my friend!

Thanks for your quick reply I will take a look at the forum

You bet!

Hi There,

Yes, you can integrated a membership plugin with X (there is no integrated membership functionality as that is far beyond the scope of a theme). There is a Protect Content Shortcode that you can read about that would help with password protecting certain pieces of content.

We also provide several blank templates for creating any sort of page, and you can read about them here.

Let us know if you need anything further, my friend!

Hey Rickard,

Thanks for writing in! Allow me to run through your points one by one for you:

1. All of WordPress’ administrative settings are stored in a database. This includes everything from plugins, to the Customizer, to simple pages and posts that you add to your website. In this sense, there really isn’t a way to include these items with any sort of version control system as they are stored separately from the functionality and styling of these elements. If you’re referencing WordPress’ wp-config.php file, then this should be easy enough to include with version control as long as you include the entire directory you’re working in for your site along with all of the core WordPress files since this is located at the root of your site.
2. You can certainly create your own Stack if you’d like, but since you’re seemingly using X as more of a starting point to get your project rolling and you’ve stated you don’t have much experience with WordPress, it is probably going to be best to simply modify an existing Stack that is close to what you’re wanting to do. X outputs various Views for the different Stacks, and we have documentation on how this works, the methods that are used to call these Views, and how you can modify or create your own Views if needed in the Knowledge Base of our member area.
3. You are correct in that purchasing the product is necessary to access the documentation for X. The PDF included with your initial download is a simple document to get things up and running, but we strongly recommend that all of our users sign up for access to our member area as that is where all official support is handled should you need it, and it is also where we include our more extensive resources such as the Knowledge Base, training materials, child themes, demo content, and more. If you contact us, we can send you over a example of our PDF documentation.

Thanks for your interest in X and have a great day!

Hi Chris,

You wouldn’t need to purchase the theme twice as the shop can be installed in a separate directory such as mysite.com/shop

If you wanted to sue X on more than one domain, then you would need to purchase an additional license.

If you need any help with setting up the shop within X, there is a knowledge base article in our member area here (must be logged in).

If you haven’t done so already, you can register here. Should you need anything further, one of our developers will be happy to assist in the forum.

Cheers!

Hi There,

Many thanks for your purchase! All theme support is handled in our member forum, so if you haven’t registered for access yet, you can do so here.

Cheers!

Hi There,

We replied several hours ago. Did you not receive it? Is your name Matt?

Got it. Was able to get in. Thanks.

You’re most welcome

Welcome

Surely

No, there is not a feature for setting up graphics automatically like that, however it would be very easy to upload a graphic of a iPhone, iPad, etc manually.

Ok thanks!

My pleasure!